Users report that Mitratech Acuity ELM Essentials excels in its user-friendly interface, with an Ease of Use score of 8.3, while reviewers mention that Mitratech TeamConnect stands out even more with a score of 9.3, making it easier for teams to navigate and utilize effectively.
Reviewers mention that the Matter Management feature in Mitratech TeamConnect is particularly robust, allowing for comprehensive tracking and management of legal matters, whereas users say that Acuity ELM Essentials offers basic functionality in this area, which may not meet the needs of larger teams.
G2 users highlight that Mitratech TeamConnect has a superior Contract Management system, with advanced features that streamline contract lifecycle management, while users on G2 report that Acuity ELM Essentials provides essential contract management tools but lacks some of the advanced capabilities found in TeamConnect.
Users say that the Quality of Support for Mitratech Acuity ELM Essentials is rated at 8.8, indicating a strong support system, while reviewers mention that TeamConnect's support, rated at 8.1, may not be as responsive, leading to some frustration among users needing immediate assistance.
Reviewers mention that the Product Direction for Mitratech TeamConnect is rated at a perfect 10.0, indicating a strong commitment to future enhancements and user feedback, while users report that Acuity ELM Essentials has a lower score of 6.9, suggesting potential concerns about its long-term development and feature updates.
Users on G2 report that Mitratech Acuity ELM Essentials has a solid Template Library, which is beneficial for small businesses, but reviewers mention that TeamConnect offers a more extensive and customizable library, catering to diverse business needs and enhancing efficiency in document creation.
Pricing
Entry-Level Pricing
Mitratech Acuity ELM Essentials
No pricing available
Mitratech TeamConnect
No pricing available
Free Trial
Mitratech Acuity ELM Essentials
No trial information available
Mitratech TeamConnect
No trial information available
Ratings
Meets Requirements
8.9
101
8.9
9
Ease of Use
8.3
103
9.3
9
Ease of Setup
7.7
42
Not enough data
Ease of Admin
7.9
43
Not enough data
Quality of Support
8.8
87
8.1
9
Has the product been a good partner in doing business?
Official Response from Mitratech Acuity ELM Essentials
No! We were actually the first company to offer legal management solutions as internet-based software-as-a-service in 1996.Read more
What type of companies do you work with?
1 Comment
Official Response from Mitratech Acuity ELM Essentials
Acuity specializes in the healthcare, insurance, pharmaceutical, transportation, chemical and manufacturing, and government industries. However, we have...Read more
Can Acuity Integrate with my claims and A/P Systems?
1 Comment
Official Response from Mitratech Acuity ELM Essentials
Yes. And whenever possible, we recommend system integration as a best practice. 99% of our clients have integrated systems; Acuity has built successful...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.