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Compare Missive and Shift Software 
Featured Products
At a Glance
Market Segments
Small-Business (90.5% of reviews)
Small-Business (89.0% of reviews)
Entry-Level Pricing
Free
Free User / Year
Missive
Star Rating
(723)4.6 out of 5
Market Segments
Small-Business (90.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansShift
Star Rating
(263)4.4 out of 5
Market Segments
Small-Business (89.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free User / Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Missive excels in collaboration features, with users highlighting the ability to assign tasks directly from emails and integrate Google Calendar, which significantly enhances task management and team alignment.
- Users say that Shift simplifies their workflow by allowing seamless switching between multiple accounts and applications, saving them valuable time each week, which is particularly beneficial for those juggling various communication platforms.
- Reviewers mention that Missive's user interface is praised for its functionality and ease of adoption, making it a favorite among teams looking for a collaborative email solution that boosts efficiency and consistency in client communication.
- According to verified reviews, Shift's multiple workspace options are a standout feature, enabling users to manage all their apps within a single browser, which enhances multitasking and overall workflow management.
- G2 reviewers highlight that while Missive has a higher overall satisfaction score, Shift is noted for its ease of use and navigation, making it a solid choice for users who prioritize a straightforward experience without a steep learning curve.
- Users report that Missive's quality of support is exceptional, with many praising the responsive customer service, which contrasts with Shift's support ratings, indicating room for improvement in that area.
Pricing
Entry-Level Pricing
Missive
Free
Free
- 15 days history limit
- Up to 3 users per organization
- Limited to 2 personal accounts per user
Shift
Basic
Free
User / Year
- Up to 2 email accounts (Gmail, GSuite, Outlook)
- Add 1 free app
- Cross-platform support (Windows, MacOS, Linux)
Free Trial
Missive
Free Trial is available
Shift
Free Trial is available
Ratings
Meets Requirements
9.0
695
8.7
235
Ease of Use
8.8
709
9.1
241
Ease of Setup
8.6
619
9.1
188
Ease of Admin
9.0
223
9.1
57
Quality of Support
9.3
595
8.5
167
Has the product been a good partner in doing business?
9.6
218
8.8
53
Product Direction (% positive)
9.4
681
9.1
236
Features by Category
Business Instant Messaging
8.7
223
Not enough data
8.9
227
Not enough data
7.8
230
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.6
221
Not enough data
9.1
223
Not enough data
8.3
216
Not enough data
Generative AI - Business Instant Messaging
7.1
97
Not enough data
AI - Business Instant Messaging
6.9
96
Not enough data
7.0
94
Not enough data
6.9
93
Not enough data
7.0
94
Not enough data
Agentic AI - Business Instant Messaging
7.3
40
Not enough data
7.4
41
Not enough data
Channels
8.7
287
Not enough data
8.2
270
Not enough data
Feature Not Available
Not enough data
Design
8.3
264
Not enough data
7.2
255
Not enough data
8.5
267
Not enough data
8.7
267
Not enough data
8.4
254
Not enough data
Generative AI
7.7
240
Not enough data
7.5
237
Not enough data
Inbox Tools
9.3
438
9.5
169
8.8
431
8.4
160
8.7
425
7.9
156
8.9
429
8.5
164
Coordination Tools
8.2
414
8.2
161
8.5
415
7.5
154
8.0
418
7.6
156
Software Options
9.1
420
9.4
167
8.8
420
Feature Not Available
Email Client - Agentic AI
6.6
86
5.0
37
7.1
92
6.3
38
Login Options
Not enough data
Feature Not Available
Not enough data
7.7
156
Productivity
Not enough data
9.1
159
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customization
Not enough data
7.0
151
Not enough data
9.3
161
Not enough data
8.0
154
Agentic AI - Unified Workspaces
Not enough data
5.0
38
Not enough data
5.2
40
Sorting & Filtering
7.7
196
Not enough data
8.7
197
Not enough data
6.9
177
Not enough data
8.1
187
Not enough data
Integrations
7.3
160
Not enough data
8.9
183
Not enough data
7.3
154
Not enough data
Time Management
9.1
186
Not enough data
8.7
172
Not enough data
9.0
180
Not enough data
Generative AI
7.3
168
Not enough data
6.3
156
Not enough data
7.0
161
Not enough data
Agentic AI - Email Management
6.6
76
Not enough data
7.0
76
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Browser
Not enough data
5.0
35
Not enough data
5.1
35
Not enough data
4.7
35
Generative AI
8.0
121
Not enough data
7.9
120
Not enough data
Feature Not Available
Not enough data
Communication
7.7
151
Not enough data
8.6
154
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Internal Use
Feature Not Available
Not enough data
8.6
155
Not enough data
8.0
144
Not enough data
Feature Not Available
Not enough data
9.1
154
Not enough data
8.1
142
Not enough data
Generative AI
7.9(won by default)
93
Not enough data
7.8(won by default)
90
Not enough data
Process
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6(won by default)
111
Not enough data
Channels
8.8(won by default)
109
Not enough data
8.7(won by default)
110
Not enough data
8.6(won by default)
105
Not enough data
7.3(won by default)
103
Not enough data
8.5(won by default)
105
Not enough data
Insight
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Missive and Shift are categorized as Email Client
Unique Categories
Missive is categorized as Business Instant Messaging, Shared Inbox, Customer Communications Management, Social Customer Service, Live Chat, and Email Management
Shift is categorized as Browser and Unified Workspaces
Reviews
Reviewers' Company Size
Missive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
7.7%
Marketing and Advertising
7.2%
Construction
6.8%
Leisure, Travel & Tourism
6.0%
Computer Software
5.3%
Other
67.0%
Marketing and Advertising
21.3%
Information Technology and Services
7.1%
Consulting
5.5%
Computer Software
4.3%
Non-Profit Organization Management
3.9%
Other
57.9%
Discussions
Is Front app good?
1 Comment
Official Response from Missive
Yes, Front is a good and solid software. One of the main differences is that Missive does not offer a feature where you forward emails to a Front address and...Read more
What does Missive do?
1 Comment
Official Response from Missive
Missive is a team collaboration and productivity tool built around your communication. Its main objective is to break silos between your internal and...Read more
What is Missive app?
1 Comment
Official Response from Missive
Missive is a team collaboration and productivity tool built around your communication. Its main objective is to break silos between your internal and...Read more
What is the use of Shift app?
3 Comments
BS
It keeps you focused and helps manage your productivity by being a one-stop-shop for everything you use daily. Read more
Shift has no more discussions with answers
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