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# Missive vs intheloop.io Comparison - What are their main differences?

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Missiveintheloop.io[+ Add Product](#)

Reviews

**Missive** [

4.7/5(859)

](https://www.g2.com/products/missive/reviews#reviews)

**intheloop.io** [

4.9/5(19)

](https://www.g2.com/products/intheloop-io/reviews#reviews)

Pricing

**Missive**
Free Trial

**Starting at $14.00** 1 User Per Year · Starter

**intheloop.io**
Free Trial

**$30.00** 1 user / Per Month · Standard

**Pricing Insights**
from reviews

Time to Implement

**Missive**
1 month

Based on 214 responses

**intheloop.io**
1 month

Based on 6 responses

Return on Investment

**Missive**
3 months

Based on 209 responses

**intheloop.io**
Not enough reviews yet

Perceived Cost

**Missive**
$$$$$

**intheloop.io**
Not enough reviews yet

Average Discount

**Missive**
6%

**intheloop.io**
Not enough reviews yet

 ![Missive](https://images.g2crowd.com/uploads/product/hd_favicon/7a4f901d50e8d0824a8699df35276baa/missive.svg "Missive")

 ![intheloop.io](https://images.g2crowd.com/uploads/product/hd_favicon/7c187f2e451b86637eeafe2d50d2044d/intheloop-io.svg "intheloop.io")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**Missive**
[
Team Collaboration (343)
](https://www.g2.com/products/missive/reviews?filters%5Bsentiment_snippet%5D=1325133&qs=pros-and-cons#reviews)[
Communication (306)
](https://www.g2.com/products/missive/reviews?filters%5Bsentiment_snippet%5D=1324410&qs=pros-and-cons#reviews)[
Missing Features (123)
](https://www.g2.com/products/missive/reviews?filters%5Bsentiment_snippet%5D=1323666&qs=pros-and-cons#reviews)[
Learning Curve (95)
](https://www.g2.com/products/missive/reviews?filters%5Bsentiment_snippet%5D=1323534&qs=pros-and-cons#reviews)

**intheloop.io**
[
Communication (1)
](https://www.g2.com/products/intheloop-io/reviews?filters%5Bsentiment_snippet%5D=1094532&qs=pros-and-cons#reviews)[
Communication Efficiency (1)
](https://www.g2.com/products/intheloop-io/reviews?filters%5Bsentiment_snippet%5D=1094510&qs=pros-and-cons#reviews)

Integrations

**Missive**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image")

Aircall

](https://www.g2.com/products/aircall/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image")

Airtable

](https://www.g2.com/products/airtable/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff47c687f709c1066319182e9ab0b3b5/apple-ios.png "Product Avatar Image")

iOS

](https://www.g2.com/products/apple-ios/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[
View all
](https://www.g2.com/products/missive/integrations)

**intheloop.io**
Not enough data

Screenshots

**Missive**
 ![Missive screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1457059/67b389999cf6f3d8e10cec93-img-sharedinbox.png)

**intheloop.io**
 ![intheloop.io screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/135771/apps.28264.14265741896562808.bd1eb5d7-00db-45c7-a991-bc7f10205d60.12d94a2a-d022-44da-8a02-3eb4a777b425.jpg)

Ratings

Meets Requirements

**Missive**

9.0

9.0820

**intheloop.io**

9.3

9.317

Ease of Use

**Missive**

8.8

8.8837

**intheloop.io**

9.4

9.417

Ease of Setup

**Missive**

8.7

8.7741

**intheloop.io**

9.3

9.39

Ease of Admin

**Missive**

9.0

9.0253

**intheloop.io**

9.4

9.48

Quality of Support

**Missive**

9.3

9.3706

**intheloop.io**

10.0

10.017

Has the product been a good partner in doing business?

**Missive**

9.6

9.6249

**intheloop.io**

10.0

10.08

Product Direction (% positive)

**Missive**

9.4

9.4798

**intheloop.io**

10.0

10.014

Features

Shared Inbox[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

8.1

596

9.7

10

Productivity Tools

Notes

9.2

512

10.0(won by 0.8)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Internal Discussion

9.4

523

10.0(won by 0.6)

10

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Assignments and Tasks

8.6

505

10.0(won by 1.4)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Templates

8.8

477

9.0(won by 0.2)

7

Tagging System

8.9

490

10.0(won by 1.1)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Workflows

8.3(won by default)

481

Not enough data

Integrations

8.2(won by default)

479

Not enough data

Analytics

Performance Tracking

7.5

419

8.9(won by 1.4)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Trends

7.4(won by default)

417

Not enough data

Email Tracking

7.5(won by default)

425

Not enough data

Agentic AI - Shared Inbox

Autonomous Task Execution

6.7(won by default)

145

Not enough data

Decision Making

6.9(won by default)

143

Not enough data

Email Client[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

8.4

464

8.8

10

Inbox Tools

Unified Inbox

9.3(won by 0.4)

449

8.9

9

Filters

8.8(tied score)

439

8.8(tied score)

8

Notifications

9.0

436

9.3(won by 0.3)

9

Reminders

8.7(won by default)

436

Not enough data

Coordination Tools

Calendar

8.2(won by 1.8)

421

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.4

6

Task Management

8.0

428

8.9(won by 0.9)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Contacts

8.5(won by default)

421

Not enough data

Software Options

Desktop Application

9.1

426

10.0(won by 0.9)

10

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobile Application

8.8

428

9.1(won by 0.3)

9

Email Client - Agentic AI

Autonomous Task Execution

6.6(won by default)

87

Not enough data

Cross-system Integration

7.1(won by default)

95

Not enough data

Help Desk[Hide 74 FeaturesShow 74 Features](javascript:void(0);)

Not enough data

9.6

8

Ticket and Case Management

Ticket Creation User Experience

Not enough data

9.7(won by default)

5

|

Verified

Ticket Response User Experience

Not enough data

10.0(won by default)

5

|

Verified

Workflow

Not enough data

10.0(won by default)

5

|

Verified

Attachments/Screencasts

Not enough data

10.0(won by default)

5

|

Verified

Ticket Collaboration

Not enough data

10.0(won by default)

5

|

Verified

Automated Response

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Customer/Contact Database

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Inbox Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Help Desk

Autonomous Task Execution

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Communication Channels

Email to Case

Not enough data

10.0(won by default)

6

|

Verified

Live Chat Support

Not enough data

9.7(won by default)

5

|

Verified

Customer Portal

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Voice

Not enough data

Feature Not Available

Video Chat

Not enough data

Not enough data

Platform

Mobile User Support

Not enough data

9.0(won by default)

5

Customization 

Feature Not Available

7.7(won by default)

5

User, Role, and Access Management

Not enough data

8.0(won by default)

5

|

Verified

Reporting

Not enough data

9.0(won by default)

5

|

Verified

Third-Party Integrations

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Additional Functionality

Automated Routing

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Task Automation

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Language Detection

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Macros/Templated Responses

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Business Instant Messaging[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

7.8

244

Not enough data

Business Instant Messaging

File Sharing

8.7(won by default)

227

Not enough data

Notifications

8.9(won by default)

236

Not enough data

Search

7.8(won by default)

236

Not enough data

Screen Sharing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Business Instant Messaging 

Audio Conferencing

Feature Not Available

Not enough data

Video Conferencing

Feature Not Available

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Business Instant Messaging

Mobile Application

8.7(won by default)

225

Not enough data

Web Application

9.1(won by default)

226

Not enough data

Third-Party Integrations

8.3(won by default)

222

Not enough data

Active Directory Integration

Not enough data

Not enough data

Generative AI - Business Instant Messaging

Text Summarization

7.1(won by default)

97

Not enough data

AI - Business Instant Messaging

AI Powered Search

6.9(won by default)

96

Not enough data

Smart Notifications

7.0(won by default)

95

Not enough data

AI Powered Language Translation

6.9(won by default)

93

Not enough data

Content Generation

7.0(won by default)

94

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Business Instant Messaging

Cross-system Integration

7.3(won by default)

40

Not enough data

Natural Language Interaction

7.4(won by default)

41

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Group Messaging

Not enough data

Not enough data

Bulk Send

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Rich Text Editor

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Message Recall

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Workflow Configuration

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Read Receipts

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Broadcast Messaging

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

Event Calendar

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Employee Photos

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Blogs

Not enough data

Not enough data

Customer Communications Management[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

8.1

295

Not enough data

Channels

Multi-Channel Coverage

8.7(won by default)

289

Not enough data

Open Listening

8.2(won by default)

270

Not enough data

Physical Media

Feature Not Available

Not enough data

Design

Communications Strategy Development

8.4(won by default)

268

Not enough data

Create Content

7.2(won by default)

255

Not enough data

Personalization

8.5(won by default)

270

Not enough data

Inbound Identification

8.7(won by default)

269

Not enough data

Regulatory Compliance

8.4(won by default)

255

Not enough data

Batch Communications

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

On-Demand Communications

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Generative AI

AI Text Generation

7.7(won by default)

241

Not enough data

AI Text Summarization

7.5(won by default)

238

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Chat/Messaging

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Inbox Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Email Management[Hide 62 FeaturesShow 62 Features](javascript:void(0);)

7.8

225

Not enough data

Sorting & Filtering

Attachment Search

7.8(won by default)

203

Not enough data

Tags

8.8(won by default)

206

Not enough data

AI Sorting

6.9(won by default)

179

Not enough data

Predefined Rules

8.2(won by default)

193

Not enough data

Integrations

Microsoft Outlook Integration

7.4(won by default)

161

Not enough data

Gmail Integration

8.9(won by default)

191

Not enough data

Apple Calendar Integration

7.3(won by default)

154

Not enough data

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Time Management

Unified Inbox

9.1(won by default)

192

Not enough data

Email Automation

8.7(won by default)

174

Not enough data

Snooze

9.0(won by default)

190

Not enough data

Generative AI

AI Text Generation

7.3(won by default)

171

Not enough data

AI Text-to-Speech

6.3(won by default)

157

Not enough data

AI Text Summarization

7.0(won by default)

164

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Email Management

Autonomous Task Execution

6.6(won by default)

78

Not enough data

Cross-system Integration

7.0(won by default)

77

Not enough data

Additional Functionality

Whitelisting/Blacklisting

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Signature Management

Not enough data

Not enough data

Shared Inboxes

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Routing

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Inbox Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Email Monitoring

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Live Chat[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

8.3

163

Not enough data

Generative AI

AI Text Generation

8.0(won by default)

121

Not enough data

AI Text Summarization

7.9(won by default)

120

Not enough data

AI Text-to-Speech

Feature Not Available

Not enough data

Generative AI

Not enough data

Not enough data

Communication

Pop-up Chat

7.7(won by default)

154

Not enough data

Notifications

8.6(won by default)

158

Not enough data

Targeted Emails

Feature Not Available

Not enough data

In-App Messaging

Feature Not Available

Not enough data

Co-Browsing

Feature Not Available

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Real-time Consumer-facing Chat

Not enough data

Not enough data

 Internal Use

Customization 

Feature Not Available

7.7(won by default)

5

Conversation Archiving

8.7(won by default)

160

Not enough data

Lead Development

8.0(won by default)

144

Not enough data

Team Inbox 

9.2(won by default)

160

Not enough data

Customer Profiles

8.1(won by default)

142

Not enough data

Knowledge Base

Feature Not Available

Not enough data

Additional Functionality

Real-Time Analytics

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Offline Form

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Social Customer Service[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

8.3

113

Not enough data

Generative AI

AI Text Generation

7.9(won by default)

93

Not enough data

AI Text Summarization

7.8(won by default)

90

Not enough data

Process

Macros

8.6(won by default)

111

Not enough data

Mentions

Feature Not Available

Not enough data

Tickets

Feature Not Available

Not enough data

Channels

Email

8.8(won by default)

110

Not enough data

Social

8.7(won by default)

110

Not enough data

Live Chat

8.6(won by default)

105

Not enough data

Phone

7.3(won by default)

103

Not enough data

Text

8.5(won by default)

105

Not enough data

Insight

Surveys

Feature Not Available

Not enough data

Reporting

Feature Not Available

Not enough data

Visitor Activity

Feature Not Available

Not enough data

Help Desk

Feature Not Available

Not enough data

Show 2 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Conversational Support[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

Not enough data

Conversational Platform

Personalization

Not enough data

Not enough data

Omnichannel

Not enough data

Not enough data

Contextual Engagement

Not enough data

Not enough data

Proactive Engagement

Not enough data

Not enough data

Support Automation

Intelligent Routing

Not enough data

Not enough data

Seamless Escalation

Not enough data

Not enough data

Transcripts

Not enough data

Not enough data

Self-Serve Support

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Missive](https://images.g2crowd.com/uploads/product/hd_favicon/7a4f901d50e8d0824a8699df35276baa/missive.svg "Missive")](https://www.g2.com/products/missive/reviews)

Missive

Small-Business(50 or fewer emp.)

88.2%

Mid-Market(51-1000 emp.)

11.6%

Enterprise(\> 1000 emp.)

0.2%

[![intheloop.io](https://images.g2crowd.com/uploads/product/hd_favicon/7c187f2e451b86637eeafe2d50d2044d/intheloop-io.svg "intheloop.io")](https://www.g2.com/products/intheloop-io/reviews)

intheloop.io

Small-Business(50 or fewer emp.)

89.5%

Mid-Market(51-1000 emp.)

10.5%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

88.2%

89.5%

Mid-Market

(51-1000 emp.)

11.6%

10.5%

Enterprise

(\> 1000 emp.)

0.2%

0%

Reviewers' Industry

[![Missive](https://images.g2crowd.com/uploads/product/hd_favicon/7a4f901d50e8d0824a8699df35276baa/missive.svg "Missive")](https://www.g2.com/products/missive/reviews)
Missive

Accounting

11.0%

Marketing and Advertising

6.4%

Construction

5.8%

Leisure, Travel & Tourism

5.2%

Real Estate

5.0%

Other

66.7%

[![intheloop.io](https://images.g2crowd.com/uploads/product/hd_favicon/7c187f2e451b86637eeafe2d50d2044d/intheloop-io.svg "intheloop.io")](https://www.g2.com/products/intheloop-io/reviews)
intheloop.io

Cosmetics

10.5%

Management Consulting

10.5%

Automotive

5.3%

Construction

5.3%

Consumer Services

5.3%

Other

63.2%

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