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Compare Missive and intheloop.io 
Featured Products
At a Glance
Market Segments
Small-Business (90.6% of reviews)
Small-Business (89.5% of reviews)
Entry-Level Pricing
Free
$30.00 1 user / Per Month
Missive
Star Rating
(739)4.6 out of 5
Market Segments
Small-Business (90.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansintheloop.io
Star Rating
(19)4.9 out of 5
Market Segments
Small-Business (89.5% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 user / Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Missive excels in overall user satisfaction, boasting a significantly higher G2 Score compared to intheloop.io. Users appreciate its intuitive interface and the ability to collaborate effectively on emails, which enhances team productivity.
- Users say that Missive's integration of tasks and Google Calendar directly into the email platform is a standout feature. This functionality allows teams to track tasks and meetings seamlessly, making it easier to manage workloads and deadlines.
- According to verified reviews, intheloop.io shines in its simplicity and effectiveness for small teams. Users highlight its ability to distribute emails fairly among team members, which helps reduce duplication and improves client care in real-time.
- Reviewers mention that while intheloop.io has a higher star rating, it has significantly fewer reviews, which may limit the reliability of its feedback. In contrast, Missive has a robust number of reviews, indicating a more established user base and consistent performance.
- Users appreciate the quality of support provided by Missive, with many praising its responsive customer service. This support is crucial for teams that rely on the platform for daily operations, ensuring that any issues are addressed promptly.
- G2 reviewers note that while intheloop.io offers a solid user experience, Missive's features like task assignments and a unified inbox provide a more comprehensive solution for managing communications, making it a preferred choice for teams looking for advanced collaboration tools.
Pricing
Entry-Level Pricing
Missive
Free
Free
- 15 days history limit
- Up to 3 users per organization
- Limited to 2 personal accounts per user
intheloop.io
Standard
$30.00
1 user / Per Month
Ideal for operational teams focused on improving customer service efficiency.
- Minimum 5 users
- Includes 10 channels
- Workload management
Free Trial
Missive
Free Trial is available
intheloop.io
Free Trial is available
Ratings
Meets Requirements
9.1
712
9.3
17
Ease of Use
8.8
726
9.4
17
Ease of Setup
8.6
634
9.3
9
Ease of Admin
9.0
229
9.4
8
Quality of Support
9.3
611
10.0
17
Has the product been a good partner in doing business?
9.6
224
10.0
8
Product Direction (% positive)
9.4
697
10.0
14
Features by Category
Ticket and Case Management
Not enough data
9.7
5
|
Verified
Not enough data
10.0
5
|
Verified
Not enough data
10.0
5
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
|
Verified
Not enough data
10.0
5
|
Verified
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
10.0
6
|
Verified
Not enough data
9.7
5
|
Verified
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform
Not enough data
9.0
5
Feature Not Available
7.7
5
Not enough data
8.0
5
|
Verified
Not enough data
Not enough data
Not enough data
9.0
5
|
Verified
Not enough data
Not enough data
Business Instant Messaging
8.7
224
Not enough data
8.9
228
Not enough data
7.8
230
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.6
221
Not enough data
9.1
223
Not enough data
8.3
216
Not enough data
Generative AI - Business Instant Messaging
7.1
97
Not enough data
AI - Business Instant Messaging
6.9
96
Not enough data
7.0
94
Not enough data
6.9
93
Not enough data
7.0
94
Not enough data
Agentic AI - Business Instant Messaging
7.3
40
Not enough data
7.4
41
Not enough data
Channels
8.7
287
Not enough data
8.2
270
Not enough data
Feature Not Available
Not enough data
Design
8.3
264
Not enough data
7.2
255
Not enough data
8.5
267
Not enough data
8.7
268
Not enough data
8.4
254
Not enough data
Generative AI
7.7
240
Not enough data
7.5
237
Not enough data
Inbox Tools
9.3
442
8.9
9
8.8
432
8.8
8
8.7
426
Not enough data
8.9
430
9.3
9
Coordination Tools
8.2
416
6.4
6
8.5
416
Not enough data
7.9
419
8.9
6
Software Options
9.1
422
10.0
10
8.8
422
9.1
9
Email Client - Agentic AI
6.6
86
Not enough data
7.0
93
Not enough data
Sorting & Filtering
7.7
198
Not enough data
8.8
198
Not enough data
6.9
177
Not enough data
8.2
190
Not enough data
Integrations
7.3
160
Not enough data
8.9
184
Not enough data
7.3
154
Not enough data
Time Management
9.1
189
Not enough data
8.7
172
Not enough data
9.0
181
Not enough data
Generative AI
7.3
169
Not enough data
6.3
156
Not enough data
7.0
161
Not enough data
Agentic AI - Email Management
6.6
76
Not enough data
7.0
76
Not enough data
Generative AI
8.0
121
Not enough data
7.9
120
Not enough data
Feature Not Available
Not enough data
Communication
7.7
151
Not enough data
8.6
154
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Internal Use
Feature Not Available
7.7
5
8.6
156
Not enough data
8.0
144
Not enough data
Feature Not Available
Not enough data
9.2
156
Not enough data
8.1
142
Not enough data
Generative AI
7.9(won by default)
93
Not enough data
7.8(won by default)
90
Not enough data
Process
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6(won by default)
111
Not enough data
Channels
8.8(won by default)
109
Not enough data
8.7(won by default)
110
Not enough data
8.6(won by default)
105
Not enough data
7.3(won by default)
103
Not enough data
8.5(won by default)
105
Not enough data
Insight
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Missive and intheloop.io are categorized as Email Client and Shared Inbox
Unique Categories
Missive is categorized as Business Instant Messaging, Customer Communications Management, Social Customer Service, Live Chat, and Email Management
intheloop.io is categorized as Help Desk
Reviews
Reviewers' Company Size
Missive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
intheloop.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
7.6%
Marketing and Advertising
7.2%
Construction
6.7%
Leisure, Travel & Tourism
5.9%
Computer Software
5.3%
Other
67.3%
Management Consulting
10.5%
Cosmetics
10.5%
Warehousing
5.3%
Transportation/Trucking/Railroad
5.3%
Security and Investigations
5.3%
Other
63.2%
Discussions
Is Front app good?
1 Comment
Official Response from Missive
Yes, Front is a good and solid software. One of the main differences is that Missive does not offer a feature where you forward emails to a Front address and...Read more
What does Missive do?
1 Comment
Official Response from Missive
Missive is a team collaboration and productivity tool built around your communication. Its main objective is to break silos between your internal and...Read more
What is Missive app?
1 Comment
Official Response from Missive
Missive is a team collaboration and productivity tool built around your communication. Its main objective is to break silos between your internal and...Read more
intheloop.io has no discussions with answers
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