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At a Glance
Market Segments
Small-Business (83.3% of reviews)
Small-Business (62.8% of reviews)
Entry-Level Pricing
No pricing available
$19.00 1 User Per Year
CircleLoop
Star Rating
(12)4.3 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CircleLoopCloudTalk
Star Rating
(1,623)4.4 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CircleLoop excels in Quality of Support, achieving a perfect score of 10.0, while CloudTalk's support quality is rated at 8.8. Reviewers mention that CircleLoop's support team is responsive and helpful, making it a preferred choice for businesses needing reliable assistance.
- Reviewers mention that CircleLoop offers superior Ease of Use with a score of 9.5 compared to CloudTalk's 9.1. Users say that CircleLoop's interface is intuitive and user-friendly, which is particularly beneficial for small businesses with limited technical expertise.
- G2 users highlight CircleLoop's Product Direction as a strong point, scoring 10.0, indicating a positive outlook for future updates and features. In contrast, CloudTalk's score of 8.5 suggests that users feel less confident about its future development.
- Users on G2 report that CircleLoop's Call Management features, rated at 9.0, are robust and effective, while CloudTalk's score of 8.9 indicates slightly less satisfaction. Reviewers mention that CircleLoop's call management tools are comprehensive and easy to navigate.
- Reviewers mention that CircleLoop shines in Scalability with a score of 9.5, making it an excellent choice for growing businesses. CloudTalk, while still strong at 8.9, does not match CircleLoop's flexibility in scaling operations as business needs evolve.
- Users say that CircleLoop's Integrations score of 9.4 is a significant advantage, allowing seamless connectivity with various tools. CloudTalk's score of 8.9, while still good, indicates that users may find fewer integration options compared to CircleLoop.
Pricing
Entry-Level Pricing
CircleLoop
No pricing availableCloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
Free Trial
CircleLoop
Free Trial is available
CloudTalk
Free Trial is available
Ratings
Meets Requirements
9.7
10
8.7
1,389
Ease of Use
9.5
10
9.1
1,417
Ease of Setup
9.0
5
8.9
1,030
Ease of Admin
Not enough data
8.9
603
Quality of Support
10.0
7
8.8
1,258
Has the product been a good partner in doing business?
Not enough data
8.9
604
Product Direction (% positive)
10.0
10
8.8
1,351
Features by Category
Dialing Options
Not enough data
8.6
232
|
Verified
Not enough data
8.5
224
|
Verified
Not enough data
8.4
23
Agent Tools
Not enough data
8.1
204
|
Verified
Not enough data
8.2
210
|
Verified
Not enough data
8.9
236
|
Verified
Automation
Not enough data
8.3
200
|
Verified
Not enough data
8.3
196
|
Verified
Not enough data
8.2
198
|
Verified
Agentic AI - Auto Dialer
Not enough data
6.9
20
Not enough data
7.8
20
AI Capabilities - Auto Dialer
Not enough data
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Quality Assurance
Not enough data
9.1
79
Not enough data
9.0
76
Not enough data
9.0
80
Engagement
Not enough data
8.7
77
Not enough data
9.2
86
Not enough data
8.7
76
Performance
Not enough data
8.9
77
Not enough data
9.1
81
Generative AI
Not enough data
8.6
22
Not enough data
8.6
32
Channels
Not enough data
8.9
632
|
Verified
Not enough data
7.8
507
Not enough data
7.7
490
Not enough data
7.9
525
|
Verified
Not enough data
7.8
489
Generative AI
Not enough data
7.6
280
Functions
Not enough data
8.5
568
|
Verified
Not enough data
8.4
571
|
Verified
Not enough data
8.6
561
|
Verified
Not enough data
8.2
510
Not enough data
8.2
516
|
Verified
Not enough data
8.5
520
|
Verified
Not enough data
8.4
534
|
Verified
Not enough data
8.4
525
|
Verified
Agentic AI - Contact Center
Not enough data
7.9
144
Not enough data
8.3
144
Not enough data
8.2
143
Not enough data
8.1
142
Administrative
Not enough data
8.5
582
|
Verified
Not enough data
8.8
588
|
Verified
Not enough data
8.7
617
|
Verified
Not enough data
8.8
573
|
Verified
Not enough data
8.3
515
|
Verified
Workforce Management
Not enough data
8.7
110
|
Verified
Not enough data
8.7
105
|
Verified
Not enough data
8.6
95
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.8
106
Administration
Not enough data
8.8
115
|
Verified
Not enough data
8.9
113
|
Verified
Not enough data
8.8
118
|
Verified
Not enough data
8.5
107
|
Verified
Not enough data
8.7
100
|
Verified
Platform
Not enough data
7.8
211
Not enough data
8.3
227
Not enough data
8.1
225
Not enough data
8.5
234
Not enough data
8.2
236
Not enough data
8.1
221
Not enough data
8.2
225
Generative AI
Not enough data
7.4
106
Workforce Management
Not enough data
8.8
230
Not enough data
8.7
230
Call Center Infrastructure (CCI)
Not enough data
8.7
21
Not enough data
8.9
21
Not enough data
9.1
20
Not enough data
8.7
20
Administrative
Not enough data
9.0
237
Not enough data
8.7
239
Generative AI
Not enough data
7.9
37
Basic Communication - Cloud PBX
Not enough data
9.4
26
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
25
Not enough data
9.2
26
Not enough data
9.6
24
Advanced Features - Cloud PBX
Not enough data
9.5
25
Not enough data
9.4
26
Not enough data
9.4
26
Not enough data
8.5
25
Platform Basics - VoIP Providers
Not enough data
8.3
23
Not enough data
8.7
23
Not enough data
8.3
23
Not enough data
8.4
24
Not enough data
7.7
22
Not enough data
7.4
22
Basic Communication
9.6
9
8.9
227
|
Verified
Feature Not Available
6.5
136
Not enough data
7.1
156
|
Verified
Not enough data
6.3
129
8.3
5
7.3
146
|
Verified
8.6
7
8.0
160
|
Verified
Agentic AI - VoIP Providers
Not enough data
6.8
15
Not enough data
7.7
14
Not enough data
7.0
14
Not enough data
7.5
14
Access
8.3
7
8.0
155
9.0
5
8.0
169
|
Verified
9.3
9
8.3
178
|
Verified
Advanced Features
8.0
5
7.6
160
|
Verified
Not enough data
7.6
151
|
Verified
9.4
8
8.9
207
|
Verified
Agentic AI - Outbound Call Tracking
Not enough data
7.4
90
Not enough data
7.4
90
Calling
Not enough data
9.0
467
Not enough data
8.1
399
Not enough data
8.5
426
Not enough data
8.8
442
Not enough data
8.3
102
Contacts
Not enough data
8.1
418
Not enough data
8.0
392
Not enough data
8.2
403
Insights
Not enough data
8.4
417
Not enough data
8.4
407
Not enough data
8.3
384
Not enough data
7.2
346
Not enough data
7.5
351
Not enough data
8.0
95
Categories
Categories
Shared Categories
CircleLoop and CloudTalk are categorized as VoIP Providers
Unique Categories
CircleLoop has no unique categories
CloudTalk is categorized as Speech Analytics, Auto Dialer, Outbound Call Tracking, Contact Center Workforce, Call Center Infrastructure (CCI), Contact Center, Contact Center Quality Assurance, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
CircleLoop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Design
16.7%
Computer Software
16.7%
Telecommunications
8.3%
Retail
8.3%
Printing
8.3%
Other
41.7%
Computer Software
9.8%
Information Technology and Services
9.4%
Marketing and Advertising
5.7%
Financial Services
5.0%
Education Management
4.7%
Other
65.4%
Discussions
CircleLoop has no discussions with answers
What is CloudTalk used for?
3 Comments
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
How can you cancel your subscription? I haven't saw anything displayed
1 Comment
DC
Hey Marian,
cancellation can be done by reaching out to CloudTalk's support team. We are also working on imlementing a self-cancel option to make it even...Read more
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