Compare CircleLoop and CloudTalk

At a Glance
CircleLoop
CircleLoop
Star Rating
(12)4.3 out of 5
Market Segments
Small-Business (83.3% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CircleLoop
CloudTalk
CloudTalk
Star Rating
(1,740)4.4 out of 5
Market Segments
Small-Business (63.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that CircleLoop excels in user experience, with many praising its intuitive interface that allows users to log in from multiple devices without needing a new number. This simplicity makes it easy for small businesses to connect with customers effectively.
  • Users say that CloudTalk offers a robust platform for call management, highlighting its clean interface and quick deployment. Reviewers appreciate features like call tracking and emotion analysis, which enhance the overall call experience and provide valuable insights.
  • According to verified reviews, CircleLoop stands out for its exceptional customer support, receiving perfect scores in this area. Users have noted that the support team is responsive and helpful, contributing to a positive overall experience.
  • Reviewers mention that while CloudTalk is user-friendly, some find it slightly less intuitive than CircleLoop, particularly when it comes to onboarding new agents. However, its dashboard provides clear visibility into call activity, which many users find beneficial.
  • G2 reviewers highlight that CircleLoop's ease of setup is a significant advantage, with users noting that it takes very little time to get started. This is particularly appealing for small businesses looking for a quick and hassle-free implementation.
  • Users report that CloudTalk, while slightly more complex, offers powerful features like IVR and call routing that can enhance call center operations. However, some users feel that the learning curve is steeper compared to CircleLoop's straightforward approach.
Pricing
Entry-Level Pricing
CircleLoop
No pricing available
CloudTalk
Lite
$19.00
1 User Per Year
Browse all 4 pricing plans
Free Trial
CircleLoop
Free Trial is available
CloudTalk
Free Trial is available
Ratings
Meets Requirements
9.7
10
8.7
1,500
Ease of Use
9.5
10
9.1
1,529
Ease of Setup
9.0
5
8.9
1,139
Ease of Admin
Not enough data
8.9
632
Quality of Support
10.0
7
8.8
1,362
Has the product been a good partner in doing business?
Not enough data
8.9
632
Product Direction (% positive)
10.0
10
8.8
1,453
Features by Category
Not enough data
8.1
273
Dialing Options
Not enough data
8.6
232
|
Verified
Not enough data
8.5
224
|
Verified
Not enough data
8.4
23
Agent Tools
Not enough data
8.1
204
|
Verified
Not enough data
8.2
210
|
Verified
Not enough data
8.9
238
|
Verified
Automation
Not enough data
8.3
201
|
Verified
Not enough data
8.3
197
|
Verified
Not enough data
8.2
198
|
Verified
Agentic AI - Auto Dialer
Not enough data
6.9
20
Not enough data
7.8
21
AI Capabilities - Auto Dialer
Not enough data
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
Not enough data
8.9
107
Quality Assurance
Not enough data
9.1
79
Not enough data
9.0
76
Not enough data
9.1
81
Engagement
Not enough data
8.7
77
Not enough data
9.2
88
Not enough data
8.7
76
Performance
Not enough data
8.9
79
Not enough data
9.1
81
Generative AI
Not enough data
8.6
22
Not enough data
8.6
32
Not enough data
8.3
817
Channels
Not enough data
8.9
703
|
Verified
Not enough data
7.8
506
Not enough data
7.6
489
Not enough data
7.9
529
|
Verified
Not enough data
7.8
489
Generative AI
Not enough data
7.6
280
Functions
Not enough data
8.5
575
|
Verified
Not enough data
8.4
572
|
Verified
Not enough data
8.6
565
|
Verified
Not enough data
8.2
516
Not enough data
8.2
523
|
Verified
Not enough data
8.5
522
|
Verified
Not enough data
8.4
534
|
Verified
Not enough data
8.4
526
|
Verified
Agentic AI - Contact Center
Not enough data
7.8
143
Not enough data
8.4
164
Not enough data
8.2
143
Not enough data
8.1
141
Administrative
Not enough data
8.5
587
|
Verified
Not enough data
8.8
591
|
Verified
Not enough data
8.7
639
|
Verified
Not enough data
8.8
590
|
Verified
Not enough data
8.3
515
|
Verified
Contact Center WorkforceHide 10 FeaturesShow 10 Features
Not enough data
8.7
141
Workforce Management
Not enough data
8.7
110
|
Verified
Not enough data
8.7
104
|
Verified
Not enough data
8.6
94
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
106
Administration
Not enough data
8.8
115
|
Verified
Not enough data
8.9
112
|
Verified
Not enough data
8.8
117
|
Verified
Not enough data
8.4
106
|
Verified
Not enough data
8.7
99
|
Verified
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
Not enough data
8.5
258
Platform
Not enough data
7.8
210
Not enough data
8.3
227
Not enough data
8.1
224
Not enough data
8.5
234
Not enough data
8.2
235
Not enough data
8.1
221
Not enough data
8.2
224
Generative AI
Not enough data
7.4
105
Workforce Management
Not enough data
8.8
230
Not enough data
8.6
229
Call Center Infrastructure (CCI)
Not enough data
8.6
20
Not enough data
9.0
20
Not enough data
9.2
19
Not enough data
8.7
19
Administrative
Not enough data
9.0
237
Not enough data
8.7
239
Not enough data
8.0
36
Generative AI
Not enough data
8.0
36
Not enough data
9.4
29
Basic Communication - Cloud PBX
Not enough data
9.4
28
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
26
Not enough data
9.2
26
Not enough data
9.6
24
Advanced Features - Cloud PBX
Not enough data
9.5
25
Not enough data
9.4
28
Not enough data
9.4
26
Not enough data
8.5
25
8.8
9
7.7
249
Platform Basics - VoIP Providers
Not enough data
8.3
23
Not enough data
8.7
23
Not enough data
8.3
23
Not enough data
8.3
27
Not enough data
7.7
22
Not enough data
7.4
22
Basic Communication
9.6
9
9.0
237
|
Verified
Feature Not Available
6.5
137
Not enough data
7.1
157
|
Verified
Not enough data
6.3
129
8.3
5
7.3
146
|
Verified
8.6
7
8.0
160
|
Verified
Agentic AI - VoIP Providers
Not enough data
6.8
15
Not enough data
7.7
14
Not enough data
7.0
14
Not enough data
7.5
14
Access
8.3
7
8.0
155
9.0
5
8.0
170
|
Verified
9.3
9
8.3
178
|
Verified
Advanced Features
8.0
5
7.6
160
|
Verified
Not enough data
7.6
152
|
Verified
9.4
8
8.9
209
|
Verified
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
8.1
523
Agentic AI - Outbound Call Tracking
Not enough data
7.4
88
Not enough data
7.4
88
Calling
Not enough data
9.0
478
Not enough data
8.1
398
Not enough data
8.5
427
Not enough data
8.8
451
Not enough data
8.3
105
Contacts
Not enough data
8.1
417
Not enough data
8.0
391
Not enough data
8.2
403
Insights
Not enough data
8.4
422
Not enough data
8.4
407
Not enough data
8.3
382
Not enough data
7.2
344
Not enough data
7.5
350
Not enough data
8.0
95
Categories
Categories
Shared Categories
CircleLoop
CircleLoop
CloudTalk
CloudTalk
CircleLoop and CloudTalk are categorized as VoIP Providers
Reviews
Reviewers' Company Size
CircleLoop
CircleLoop
Small-Business(50 or fewer emp.)
83.3%
Mid-Market(51-1000 emp.)
16.7%
Enterprise(> 1000 emp.)
0%
CloudTalk
CloudTalk
Small-Business(50 or fewer emp.)
63.6%
Mid-Market(51-1000 emp.)
32.1%
Enterprise(> 1000 emp.)
4.3%
Reviewers' Industry
CircleLoop
CircleLoop
Design
16.7%
Computer Software
16.7%
Telecommunications
8.3%
Retail
8.3%
Printing
8.3%
Other
41.7%
CloudTalk
CloudTalk
Computer Software
10.1%
Information Technology and Services
9.4%
Marketing and Advertising
6.1%
Financial Services
5.1%
Education Management
4.4%
Other
64.9%
Alternatives
CircleLoop
CircleLoop Alternatives
3CX
3CX
Add 3CX
Aircall
Aircall
Add Aircall
GoTo Connect
GoTo Connect
Add GoTo Connect
RingEX
RingEX
Add RingEX
CloudTalk
CloudTalk Alternatives
JustCall
JustCall
Add JustCall
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
Talkdesk
Talkdesk
Add Talkdesk
Aircall
Aircall
Add Aircall
Discussions
CircleLoop
CircleLoop Discussions
Monty the Mongoose crying
CircleLoop has no discussions with answers
CloudTalk
CloudTalk Discussions
What is CloudTalk used for?
3 Comments
Mitali V.
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
Camilo D.
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
I want sync my HubSpot data with its language property to mapped to the custom field of Contacts in Cloudtalk.
1 Comment
Official Response from CloudTalk
Hi Manoj! In order to set the integration right it is sufficient to follow this article:...Read more