# Miro vs Zoho CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Miro excels in collaboration features, with users praising its ability to facilitate real-time interaction and creative brainstorming across teams, especially in remote settings. One user highlighted how Miro supports flexible collaboration for their virtual architecture firm, allowing for both loose ideation and polished presentations.
- **Users say** that Zoho CRM provides robust project management capabilities, making it easier to manage client accounts and track sales pipelines. Reviewers appreciate the ability to create custom data fields for contacts and leads, which enhances their workflow and organization.
- **According to verified reviews** , Miro's user-friendly interface and ease of setup are standout features, with many users noting how quickly they can get started with the platform. This is particularly beneficial for teams looking to implement a collaborative tool without extensive training.
- **Reviewers mention** that Zoho CRM, while effective for managing leads and sales, sometimes struggles with user experience compared to Miro. Some users have pointed out configuration challenges that can hinder their ability to fully leverage the software's capabilities.
- **G2 reviewers highlight** that Miro's integration of AI tools enhances collaboration, allowing teams to synthesize insights and streamline workflows. Users appreciate how easy it is to update inputs and see immediate results, which can significantly boost productivity.
- **Users report** that while Zoho CRM is a strong choice for small businesses, it may not match the overall satisfaction levels of Miro, which boasts a higher G2 Score. This suggests that Miro may offer a more polished experience, particularly in terms of support and user engagement.



| | Miro | Zoho CRM | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 13,452 | 2,945 | 
| **Largest Market Segment** | Small-Business (100.0% of reviews) | Small-Business (100.0% of reviews) | 
| **Entry Level Price** | Free Trial Per Month | Free | 

---
## Top Pros & Cons

### Miro

Pros:
- Ease of Use (4143 reviews)
- Team Collaboration (2874 reviews)

Cons:
- Missing Features (1419 reviews)
- Board Management (1015 reviews)

### Zoho CRM

Pros:
- Ease of Use (271 reviews)
- Features (172 reviews)

Cons:
- Learning Curve (112 reviews)
- Limited Features (71 reviews)

---
## Ratings Comparison
| Rating | Miro | Zoho CRM | 
|---|---|---|
  | **Meets Requirements** | 9.0 (4262 reviews) | 8.2 (1515 reviews) | 
  | **Ease of Use** | 9.0 (4346 reviews) | 8.1 (1534 reviews) | 
  | **Ease of Setup** | 9.1 (3197 reviews) | 7.7 (860 reviews) | 
  | **Ease of Admin** | 8.6 (1335 reviews) | 7.8 (725 reviews) | 
  | **Quality of Support** | 8.7 (2504 reviews) | 7.4 (1385 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (1180 reviews) | 7.8 (707 reviews) | 
  | **Product Direction (% positive)** | 9.2 (4079 reviews) | 7.7 (1475 reviews) | 

---
## Pricing

### Miro

#### Entry-Level Pricing

Plan: Free

Price: Free Trial Per Month

Description: Discover what Miro can do for you and your team. Always free

Key Features:
- Try Miro AI — 10 credits/month per team 
- Start faster and enhance productivity with 5,000+ Miro and community-made templates
- Seamlessly integrate your workflows with 160+ apps, including Zoom, Slack, Google Drive, and Sketch

[Browse all 4 editions](https://www.g2.com/products/miro/pricing)

#### Free Trial

Yes

### Zoho CRM

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.

Key Features:
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities

[Browse all 5 editions](https://www.g2.com/products/zoho-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 7.9/10 | 1984 |

#### Sales Force Automation

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.4 (1026 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.1 (461 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.1 (953 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.0 (1003 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.6 (681 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 8.2 (363 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.7 (713 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 7.8 (717 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 8.0 (785 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.8 (812 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 7.7 (784 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 8.2 (954 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 7.7 (651 reviews) ✓ Verified | 

#### Customer Support

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Case Management** | Not enough data | 7.8 (699 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 7.7 (698 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 7.7 (719 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 7.5 (595 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 7.9 (626 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 8.0 (917 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.0 (953 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 7.8 (603 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.8 (628 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 7.8 (628 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.8 (700 reviews) ✓ Verified | 

#### Platform

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Customization** | Not enough data | 7.9 (571 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 7.9 (545 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.3 (560 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.9 (403 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.5 (321 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 7.9 (461 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.3 (555 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.9 (412 reviews) ✓ Verified | 

#### Integration

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.2 (419 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 7.9 (402 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.8 (379 reviews) ✓ Verified | 

#### Generative AI

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (93 reviews) | 

#### Agentic AI - CRM

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (37 reviews) | 
| **Multi-step Planning** | Not enough data | 8.1 (36 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (37 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (36 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (36 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (37 reviews) | 
| **Decision Making** | Not enough data | 7.9 (37 reviews) | 

### CPQ

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 7.0/10 | 121 |

#### Configuration - cpq

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Product Catalog** | Not enough data | Feature Not Available | 
| **Guided Selling** | Not enough data | Feature Not Available | 
| **Configuration Rules** | Not enough data | 8.3 (35 reviews) | 
| **Price Configuration** | Not enough data | 7.9 (32 reviews) | 
| **Visual Configuration** | Not enough data | 8.2 (36 reviews) | 

#### Pricing

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Pricing Flexibility** | Not enough data | 8.0 (37 reviews) | 
| **Discounting** | Not enough data | 7.4 (33 reviews) | 
| **Commerical Rules** | Not enough data | 7.8 (33 reviews) | 
| **Terms and Conditions** | Not enough data | 8.5 (33 reviews) | 
| **Approval Workflow** | Not enough data | 8.6 (33 reviews) | 
| **Renewals** | Not enough data | 8.1 (33 reviews) | 

#### Quoting

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Grouping** | Not enough data | 8.2 (33 reviews) | 
| **Version Control** | Not enough data | 8.4 (31 reviews) | 
| **Quote Document Generation** | Not enough data | 8.4 (31 reviews) | 
| **Ordering** | Not enough data | 8.3 (32 reviews) | 
| **Contracts** | Not enough data | 8.6 (31 reviews) | 

#### Admin

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Configuration Ease of Admin** | Not enough data | 8.0 (62 reviews) | 
| **Pricing Administration** | Not enough data | 7.3 (58 reviews) | 
| **Workflow Management** | Not enough data | 8.0 (61 reviews) | 
| **Document Management** | Not enough data | 8.2 (57 reviews) | 

#### Channels

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Mobile User Support** | Not enough data | 7.6 (35 reviews) | 
| **Channel Partner Support** | Not enough data | 7.1 (31 reviews) | 
| **eCommerce** | Not enough data | 7.6 (30 reviews) | 

#### Platform

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.4 (61 reviews) | 
| **Integration API** | Not enough data | 8.0 (59 reviews) | 
| **Internationalization** | Not enough data | 7.9 (53 reviews) | 
| **Scalability** | Not enough data | 8.5 (64 reviews) | 
| **Reporting and Dashboards** | Not enough data | 8.2 (64 reviews) | 
| **ERP Integration** | Not enough data | 8.6 (15 reviews) | 

#### Generative AI - cpq

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Dynamic Quoting** | Not enough data | 7.9 (11 reviews) | 
| **Dynamic Pricing** | Not enough data | 8.2 (12 reviews) | 
| **Personalized Sale Recommendations** | Not enough data | 8.3 (12 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Communication

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Sales Gamification

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.6/10 | 75 |

#### Competition

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Competition Templates** | Not enough data | 8.8 (25 reviews) ✓ Verified | 
| **Custom Competitions** | Not enough data | 8.7 (26 reviews) ✓ Verified | 
| **Team Competitions** | Not enough data | 8.2 (26 reviews) ✓ Verified | 
| **Simultaneous Competitions** | Not enough data | 8.5 (23 reviews) ✓ Verified | 
| **Competition Adjustments** | Not enough data | 8.2 (24 reviews) ✓ Verified | 
| **Awards and Incentives** | Not enough data | 7.8 (10 reviews) | 

#### Agentic AI - Sales Gamification

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Integrations

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.9 (26 reviews) ✓ Verified | 
| **Social Collaboration Integration** | Not enough data | 8.6 (26 reviews) | 
| **TV Streaming** | Not enough data | 8.4 (20 reviews) | 

#### Platform

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 8.6 (30 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.9 (29 reviews) ✓ Verified | 
| **Enterprise Scalability** | Not enough data | 8.7 (25 reviews) ✓ Verified | 
| **Data Import & Export Tools** | Not enough data | 8.6 (31 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.6 (30 reviews) ✓ Verified | 

#### Employee Features

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **User Profiles** | Not enough data | 8.9 (31 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.7 (34 reviews) ✓ Verified | 
| **Mobile** | Not enough data | 8.7 (33 reviews) ✓ Verified | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Lead Generation

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.8/10 | 80 |

#### Lead Facilitation

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 8.6 (29 reviews) | 
| **Lead Qualification** | Not enough data | 9.3 (30 reviews) | 
| **Lead Follow-up** | Not enough data | 9.0 (29 reviews) | 
| **Meeting Scheduling ** | Not enough data | 8.9 (29 reviews) | 

#### Organization

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 8.9 (30 reviews) | 
| **Data Entry** | Not enough data | 8.7 (29 reviews) | 
| **Integrations / APIs** | Not enough data | 8.7 (30 reviews) | 

#### Performance Analysis

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Coaching ** | Not enough data | Feature Not Available | 
| **Peformance Tracking** | Not enough data | 8.8 (31 reviews) | 

#### Sales Analysis

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 8.5 (26 reviews) | 
| **Sales Forecasting ** | Not enough data | 8.6 (30 reviews) | 

#### Generative AI

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (11 reviews) | 
| **AI Text Summarization** | Not enough data | 8.5 (11 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.2/10 | 170 |

#### Integrated Workflows

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Task Management** | Not enough data | 8.8 (72 reviews) | 
| **Email Tracking/Automation** | Not enough data | 8.8 (69 reviews) | 
| **Calls and Voice** | Not enough data | 8.3 (62 reviews) | 
| **Other Outreach Options ** | Not enough data | 8.1 (61 reviews) | 
| **CRM Integration** | Not enough data | 9.1 (69 reviews) | 
| **Calendar** | Not enough data | 9.0 (69 reviews) | 
| **Shared Records** | Not enough data | 8.6 (64 reviews) | 

#### Repeatability and Reportability

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Content Management** | Not enough data | 8.6 (62 reviews) | 
| **Workflow Management** | Not enough data | 8.8 (66 reviews) | 
| **Workflow Performance** | Not enough data | 8.6 (61 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.3 (59 reviews) | 
| **Gamification** | Not enough data | 7.7 (48 reviews) | 

#### AI and Automation

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.3 (63 reviews) | 
| **Lead Scoring** | Not enough data | 8.5 (61 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.2 (59 reviews) | 
| **Buyer Intelligence** | Not enough data | 8.2 (55 reviews) | 
| **Machine Learning** | Not enough data | 7.9 (48 reviews) | 

#### Generative AI

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.8 (31 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (15 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (15 reviews) | 
| **Adaptive Learning** | Not enough data | 7.5 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (15 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (15 reviews) | 
| **Decision Making** | Not enough data | 7.9 (15 reviews) | 

### Strategy and Innovation Roadmapping Tools

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 8.2/10 | 2636 |
| **Zoho CRM** | N/A | N/A |

#### Analytics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Analytics** | 6.5 (769 reviews) | Not enough data | 

#### Execution

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Team Collaboration** | 9.3 (903 reviews) | Not enough data | 
| **Project Management** | 8.2 (848 reviews) | Not enough data | 
| **Task Management** | 7.5 (813 reviews) | Not enough data | 

#### Roadmapping

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Roadmaps** | 9.0 (863 reviews) | Not enough data | 
| **Timelines** | 8.4 (827 reviews) | Not enough data | 

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 8.3/10 | 95 |
| **Zoho CRM** | N/A | N/A |

#### Logistics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Integration** | 7.2 (13 reviews) | Not enough data | 
| **Analytics** | 8.5 (13 reviews) | Not enough data | 
| **Export** | 8.2 (17 reviews) | Not enough data | 
| **Upload** | 8.7 (13 reviews) | Not enough data | 
| **Employee Directory** | 7.3 (10 reviews) | Not enough data | 

#### Editing & Design

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Drag-and-Drop** | 9.2 (17 reviews) | Not enough data | 
| **Update** | 8.8 (12 reviews) | Not enough data | 
| **Customize** | 9.0 (18 reviews) | Not enough data | 
| **Details** | 9.1 (16 reviews) | Not enough data | 
| **Restructure** | 9.0 (14 reviews) | Not enough data | 

#### Agentic AI - Org Chart

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Cross-system Integration** | 7.3 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (10 reviews) | Not enough data | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 7.8/10 | 7264 |
| **Zoho CRM** | N/A | N/A |

#### Design Tools

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Drawing** | 8.3 (2535 reviews) | Not enough data | 
| **Marker Colors** | 8.5 (2488 reviews) | Not enough data | 
| **Mind Mapping** | 9.0 (2595 reviews) | Not enough data | 
| **Templates** | 8.5 (2603 reviews) | Not enough data | 
| **Drag-and-Drop** | 9.1 (2642 reviews) | Not enough data | 

#### Communication Tools

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Voting** | 8.1 (2243 reviews) | Not enough data | 
| **Commenting** | 8.8 (2532 reviews) | Not enough data | 

#### Integrations

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **CMS Integrations** | 6.8 (1808 reviews) | Not enough data | 
| **Sharing** | 8.3 (2364 reviews) | Not enough data | 

#### Software Offering

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **In-Browser** | 8.9 (2494 reviews) | Not enough data | 
| **Desktop App** | 8.0 (2203 reviews) | Not enough data | 
| **Mobile App** | 7.0 (2079 reviews) | Not enough data | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.0 (611 reviews) | Not enough data | 
| **Cross-system Integration** | 6.2 (606 reviews) | Not enough data | 
| **Adaptive Learning** | 6.2 (611 reviews) | Not enough data | 

### Quote-to-Cash

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.4/10 | 56 |

#### Customer Requirements

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Quoting** | Not enough data | 8.4 (29 reviews) | 
| **Configuration** | Not enough data | 8.3 (30 reviews) | 
| **Pricing** | Not enough data | 8.4 (30 reviews) | 

#### Contracts

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Creation** | Not enough data | 8.3 (30 reviews) | 
| **Negotiation** | Not enough data | 8.0 (29 reviews) | 
| **Execution** | Not enough data | 8.3 (30 reviews) | 

#### Revenue

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Invoicing** | Not enough data | 8.5 (31 reviews) | 
| **Matching** | Not enough data | 8.2 (30 reviews) | 
| **Recognition** | Not enough data | 8.4 (29 reviews) | 

### Mind Mapping

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 8.5/10 | 4969 |
| **Zoho CRM** | N/A | N/A |

#### Collaboration Tools

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Collaborative Editing** | 9.4 (1971 reviews) | Not enough data | 
| **Task Management** | 8.2 (1670 reviews) | Not enough data | 
| **Notes and Comments** | 8.9 (1897 reviews) | Not enough data | 

#### Visual Tools

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Styles and Themes** | 8.6 (1862 reviews) | Not enough data | 
| **Image Import** | 8.9 (1904 reviews) | Not enough data | 
| **Custom Icons** | 8.2 (1702 reviews) | Not enough data | 

#### Mind Map Availability 

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **File Formats** | 8.4 (1746 reviews) | Not enough data | 
| **Cloud Storage Integration** | 7.9 (1506 reviews) | Not enough data | 
| **Mobile Application** | 7.4 (1577 reviews) | Not enough data | 
| **Desktop Availability** | 8.6 (1757 reviews) | Not enough data | 

#### Agentic AI - Mind Mapping

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 8.4/10 | 2203 |
| **Zoho CRM** | 8.2/10 | 106 |

#### Platform Basics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Templates** | 8.4 (828 reviews) | 8.5 (39 reviews) | 
| **Exporting** | 7.9 (807 reviews) | 8.8 (36 reviews) | 
| **Multi-user Access and Collaboration** | 9.0 (840 reviews) | 8.8 (39 reviews) | 
| **Multiple Personas** | 8.3 (782 reviews) | 8.7 (36 reviews) | 
| **Data Analytics ** | Feature Not Available | 9.0 (24 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 5.3 (6 reviews) | 

### Client Portal

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.9/10 | 89 |

#### Content

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Document Collaboration** | Not enough data | 9.1 (38 reviews) | 
| **Versioning** | Not enough data | 8.6 (35 reviews) | 
| **E-Signature** | Not enough data | 8.7 (37 reviews) | 
| **File Request** | Not enough data | 9.0 (36 reviews) | 
| **Feedback** | Not enough data | 9.0 (35 reviews) | 

#### Collaboration

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Billing and Invoicing** | Not enough data | 8.9 (35 reviews) | 
| **Instant Messaging** | Not enough data | 8.6 (37 reviews) | 
| **Project Management** | Not enough data | 9.1 (38 reviews) | 
| **Analytics** | Not enough data | 9.2 (40 reviews) | 
| **Time Tracking** | Not enough data | 8.9 (38 reviews) | 
| **Mobile Application** | Not enough data | 8.7 (35 reviews) | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 7.9/10 | 6345 |
| **Zoho CRM** | N/A | N/A |

#### Collaboration

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Integrated Communications** | 8.1 (1987 reviews) | Not enough data | 
| **Native Communications** | 7.9 (1993 reviews) | Not enough data | 
| **Board Overview** | 8.6 (2355 reviews) | Not enough data | 
| **Screen Sharing** | 8.5 (2077 reviews) | Not enough data | 

#### Hardware

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Required Hardware** | Feature Not Available | Not enough data | 
| **Bring Your Own Device** | 8.6 (2078 reviews) | Not enough data | 

####  Security

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Permissions** | 8.3 (2151 reviews) | Not enough data | 
| **Single Sign-On (SSO)** | 8.4 (1917 reviews) | Not enough data | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.0 (889 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.3 (892 reviews) | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.4/10 | 44 |

#### Lead Monitoring

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Features** | Not enough data | 9.3 (27 reviews) | 
| **Performance** | Not enough data | 9.0 (27 reviews) | 
| **Identification** | Not enough data | 8.8 (27 reviews) | 

#### Agentic AI - Lead Capture

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.4 (17 reviews) | 
| **Proactive Assistance** | Not enough data | 6.6 (17 reviews) | 

#### Data Capture

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Mobile** | Not enough data | 8.0 (27 reviews) | 
| **Websites** | Not enough data | 8.5 (27 reviews) | 
| **Social Media** | Not enough data | 7.9 (27 reviews) | 
| **Data** | Not enough data | 8.0 (27 reviews) | 

#### Analytics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Export/Import** | Not enough data | 9.1 (27 reviews) | 
| **Reporting** | Not enough data | 8.8 (27 reviews) | 

#### Customization

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Forms** | Not enough data | 8.7 (26 reviews) | 
| **Personalization** | Not enough data | 8.7 (26 reviews) | 
| **Templates** | Not enough data | 8.8 (26 reviews) | 
| **Integration** | Not enough data | 8.7 (26 reviews) | 

### Prototyping

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 7.3/10 | 565 |
| **Zoho CRM** | N/A | N/A |

#### Platform Basics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Modeling Tools** | 7.9 (182 reviews) | Not enough data | 
| **Feedback and Communication** | 8.0 (182 reviews) | Not enough data | 
| **Framework Libraries** | 7.9 (181 reviews) | Not enough data | 
| **Editing Tools** | 8.1 (186 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Sharing Components** | 7.8 (174 reviews) | Not enough data | 
| **Error Documentation** | Feature Not Available | Not enough data | 
| **User Interface Testing** | 7.2 (169 reviews) | Not enough data | 
| **Presentation Integrations** | 7.7 (165 reviews) | Not enough data | 

#### Agentic AI - Prototyping

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.2 (143 reviews) | Not enough data | 
| **Multi-step Planning** | 6.5 (147 reviews) | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 6.3 (144 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

### Wireframing

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 8.1/10 | 1303 |
| **Zoho CRM** | N/A | N/A |

#### Platform Basics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Importing Abilities** | 8.2 (461 reviews) | Not enough data | 
| **Content Design Tools** | 8.4 (469 reviews) | Not enough data | 
| **Framework Libraries** | 7.9 (459 reviews) | Not enough data | 
| **Outlining Tools** | 8.2 (461 reviews) | Not enough data | 
| **Mockup Creations** | 8.1 (471 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Collaboration Software Integration** | 7.8 (457 reviews) | Not enough data | 
| **Feedback Communication** | 8.1 (450 reviews) | Not enough data | 
| **Exporting Capabilities** | 8.0 (467 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 7.4/10 | 23 |

#### Agentic AI - Lead Scoring

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 4.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 5.0 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 5.0 (5 reviews) | 
| **Decision Making** | Not enough data | 5.0 (5 reviews) | 

#### Attribution

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Lead Opportunity** | Not enough data | 8.3 (11 reviews) | 
| **Lead Assignment** | Not enough data | 8.8 (11 reviews) | 
| **Pipeline Acceleration** | Not enough data | 8.2 (11 reviews) | 

#### Discovery

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Lead Management** | Not enough data | 8.8 (11 reviews) | 
| **Scoring/Ranking** | Not enough data | 8.3 (11 reviews) | 
| **Lead Context** | Not enough data | 8.3 (11 reviews) | 

#### Management

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Conversion Viability** | Not enough data | 8.2 (11 reviews) | 
| **Workflow** | Not enough data | 8.2 (11 reviews) | 

#### Platform

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Data Synchronization** | Not enough data | 8.3 (11 reviews) | 
| **Analysis** | Not enough data | 8.3 (11 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.3/10 | 198 |

#### Agentic AI - Sales Performance Management

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (12 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (11 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (12 reviews) | 

#### Incentives

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Badges** | Not enough data | 8.3 (67 reviews) ✓ Verified | 
| **Triggers** | Not enough data | 8.2 (72 reviews) ✓ Verified | 
| **Commission Calculator** | Not enough data | 7.7 (67 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | 8.4 (74 reviews) ✓ Verified | 

#### Personalization

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.5 (85 reviews) ✓ Verified | 
| **Custom Reports** | Not enough data | 8.7 (83 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.6 (87 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.3 (79 reviews) ✓ Verified | 

#### Administrative

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.6 (80 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.5 (79 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.2 (72 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 7.8/10 | 161 |

#### Agentic AI - Email Tracking

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (20 reviews) | 
| **Multi-step Planning** | Not enough data | 7.1 (20 reviews) | 
| **Cross-system Integration** | Not enough data | 7.1 (20 reviews) | 
| **Adaptive Learning** | Not enough data | 6.3 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.3 (20 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (20 reviews) | 
| **Decision Making** | Not enough data | 7.2 (20 reviews) | 

#### Analytics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Open Rates** | Not enough data | 8.4 (73 reviews) | 
| **Link Activity** | Not enough data | 8.4 (74 reviews) | 
| **Attachment Activity** | Not enough data | 8.4 (75 reviews) | 

#### Customizations

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.5 (78 reviews) | 
| **Email Scheduling** | Not enough data | 8.8 (75 reviews) | 
| **Notifications** | Not enough data | 8.6 (76 reviews) | 
| **Email Categorization** | Not enough data | 8.7 (72 reviews) | 
| **Templates** | Not enough data | 8.6 (76 reviews) | 

#### Generative AI

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.1 (33 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.0/10 | 173 |

#### Agentic AI - Sales Analytics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (18 reviews) | 
| **Adaptive Learning** | Not enough data | 6.6 (18 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (18 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (18 reviews) | 

#### Data Sourcing

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.2 (71 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.5 (74 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.3 (71 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.6 (79 reviews) | 
| **Data Segmentation** | Not enough data | 8.4 (74 reviews) | 

#### Predictive Analytics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.5 (70 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.4 (66 reviews) | 
| **Risk Analysis** | Not enough data | 7.9 (60 reviews) | 
| **Live Forecasting** | Not enough data | 8.1 (62 reviews) | 

#### Sales Management

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.6 (76 reviews) | 
| **Sales Gamification** | Not enough data | 8.3 (62 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.5 (69 reviews) | 
| **Activity Tracking** | Not enough data | 8.9 (74 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.8/10 | 12 |

#### Agentic AI - Sales Enablement

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Content Management

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Content Import** | Not enough data | 8.9 (6 reviews) | 
| **Content Creation** | Not enough data | 8.9 (6 reviews) | 
| **Templates** | Not enough data | 8.1 (6 reviews) | 
| **Advanced Search** | Not enough data | 9.2 (6 reviews) | 
| **Content Storage** | Not enough data | 9.2 (6 reviews) | 

#### Analytics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 9.2 (6 reviews) | 
| **Alerts** | Not enough data | 9.2 (6 reviews) | 
| **Account-Based Engagement** | Not enough data | 8.3 (6 reviews) | 
| **Content Utilization** | Not enough data | 8.3 (6 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Sales Training ** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Sales Onboarding** | Not enough data | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Cross-Functional Alignment** | Not enough data | Not enough data | 
| **AI and Automation** | Not enough data | Not enough data | 
| **End-to-End Customer Journey Insights** | Not enough data | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 7.4/10 | 1987 |
| **Zoho CRM** | N/A | N/A |

#### Communication

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Wiki Documentation** | 6.9 (715 reviews) | Not enough data | 
| **Community Forum** | 6.7 (713 reviews) | Not enough data | 
| **Customer Ideation** | 7.7 (715 reviews) | Not enough data | 

#### Planning

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Work Capacity** | 7.4 (698 reviews) | Not enough data | 
| **Task Ranking** | 7.6 (711 reviews) | Not enough data | 
| **Kanban Board** | 7.7 (715 reviews) | Not enough data | 
| **Custom Workflows** | 8.1 (722 reviews) | Not enough data | 
| **Release Forecasting** | Feature Not Available | Not enough data | 

#### Workflow Management

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Time Tracking** | Feature Not Available | Not enough data | 
| **Progress Monitoring** | Feature Not Available | Not enough data | 
| **Budgeting** | Feature Not Available | Not enough data | 
| **Team Scorecard** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (1):** [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping)

**Unique to Miro (10):** [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms), [Mind Mapping Software](https://www.g2.com/categories/mind-mapping-software), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Org Chart Software](https://www.g2.com/categories/org-chart), [Strategy And Innovation Roadmapping Tools](https://www.g2.com/categories/strategy-and-innovation-roadmapping-tools), [Product Management Software](https://www.g2.com/categories/product-management-software), [Diagramming Software](https://www.g2.com/categories/diagramming), [Prototyping Software](https://www.g2.com/categories/prototyping), [Wireframing Software](https://www.g2.com/categories/wireframing), [Emerging AI Software](https://www.g2.com/categories/emerging-ai-software)

**Unique to Zoho CRM (14):** [Client Portal Software](https://www.g2.com/categories/client-portal), [Quote-to-Cash Software](https://www.g2.com/categories/quote-to-cash), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Gamification Software](https://www.g2.com/categories/sales-gamification), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [CPQ Software](https://www.g2.com/categories/cpq), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Miro | Zoho CRM | 
|---|---|---|
| **Small-Business** | 100.0% | 100.0% | 
| **Mid-Market** | 0% | 0% | 
| **Enterprise** | 0% | 0% | 

### By Industry

#### Miro

- **Computer Software:** 11.6%
- **Information Technology and Services:** 9.5%
- **Design:** 7.9%
- **Marketing and Advertising:** 6.9%
- **Consulting:** 5.4%
- **Architecture & Planning:** 4.6%
- **Management Consulting:** 4.1%
- **Higher Education:** 3.0%
- **Education Management:** 2.7%
- **Financial Services:** 2.5%
- **Other:** 41.9%

#### Zoho CRM

- **Information Technology and Services:** 12.7%
- **Marketing and Advertising:** 10.6%
- **Computer Software:** 8.8%
- **Real Estate:** 3.7%
- **Financial Services:** 3.4%
- **Education Management:** 2.8%
- **Management Consulting:** 2.6%
- **Accounting:** 2.4%
- **Retail:** 2.1%
- **Internet:** 2.1%
- **Other:** 48.8%

---
## Alternatives

### Alternatives to Miro

- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1468 reviews)
- [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8822 reviews)
- [Creately](https://www.g2.com/products/creately/reviews) — 4.4/5 stars (1394 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (693 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13591 reviews)
- [FigJam](https://www.g2.com/products/fig-jam/reviews) — 4.6/5 stars (463 reviews)
- [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews)
- [Padlet](https://www.g2.com/products/padlet/reviews) — 4.9/5 stars (339 reviews)
- [Klaxoon](https://www.g2.com/products/klaxoon/reviews) — 4.6/5 stars (316 reviews)
- [SmartDraw](https://www.g2.com/products/smartdraw/reviews) — 4.5/5 stars (395 reviews)

### Alternatives to Zoho CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13897 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9697 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14777 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2060 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)

---
## Top Discussions

### Miro

- Title: [What is Miro good for?](https://www.g2.com/discussions/what-is-miro-good-for) — 39 comments, 1 upvote
  > **Top comment:** "Any work in progress for sure, where is beneficial to have multiple parties collaborate and have visibility into materials that are shared (rather than..."
- Title: [What is Miro Tool?](https://www.g2.com/discussions/what-is-miro-tool) — 11 comments, 1 upvote
  > **Top comment:** "A collaborative web based application that provides quality tools, templates and is flexible enough to be modified to suit individual team needs"
- Title: [Is Miro a software?](https://www.g2.com/discussions/is-miro-a-software) — 5 comments, 1 upvote
  > **Top comment:** "Yes, but it is more than that. Miro is a platform and a tool to engage and support all types of projects and teams!"
- Title: [How are teams using Miro to enhance collaboration and brainstorming in a virtual environment?](https://www.g2.com/discussions/miro-how-are-teams-using-miro-to-enhance-collaboration-and-brainstorming-in-a-virtual-environment) — 4 comments, 6 upvotes
  > **Top comment:** "Comment deleted by user."
- Title: [What is Miro used for?](https://www.g2.com/discussions/what-is-miro-used-for) — 4 comments, 1 upvote
  > **Top comment:** "I used it to make a Lean Business Canvas.  I’m going to use it to make a Social Mission Canvas."

### Zoho CRM

- Title: [What have you found better than ZOHO](https://www.g2.com/discussions/what-have-you-found-better-than-zoho) — 5 comments, 1 upvote
  > **Top comment:** "Zoho One, with over 45 business applications,  all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus..."
- Title: [Is Zoho CRM really free?](https://www.g2.com/discussions/is-zoho-crm-really-free) — 4 comments, 5 upvotes
  > **Top comment:** "It free in trail after that you have to pay "
- Title: [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/zoho-crm-what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platf) — 3 comments, 1 upvote
  > **Top comment:** "Zoho CRM has some great strengths when it comes to managing customer relationships. First, it's highly customizable, so you can easily tweak the platform to..."
- Title: [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platforms) — 3 comments
  > **Top comment:** "1. Affordable 
2. Flexible and great customisation 
3. Good user friendly interface "
- Title: [can we create segmentation in this](https://www.g2.com/discussions/can-we-create-segmentation-in-this) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes Lavanya,

Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/miro-vs-zoho-crm)