# Miro vs Zoho CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Miro excels in collaboration features, allowing teams to work together in real-time on a shared board. Users appreciate how this functionality enhances brainstorming sessions, making them more efficient compared to traditional platforms like Microsoft Teams.
- **Users say** that Zoho CRM offers a clean and intuitive interface, which makes it easy to navigate and manage sales processes. Reviewers highlight its ability to integrate seamlessly with various outreach apps, streamlining their workflow and saving time.
- **According to verified reviews** , Miro's user-friendly setup process is a standout feature, with many users noting that they can quickly get started without extensive training. This ease of use is complemented by its AI features, which assist in organizing complex ideas into digestible formats.
- **Reviewers mention** that while Zoho CRM provides transparent pricing and good integration options, some users have experienced challenges with configuration to meet specific workflow needs. However, they still find value in its automation features that help manage leads and follow-ups effectively.
- **Users appreciate** Miro's versatility in educational settings, where it fosters meaningful collaborative experiences among students. This capability to emulate a whiteboard in a virtual environment is particularly praised for enhancing engagement and idea sharing.
- **G2 reviewers highlight** that Zoho CRM's support team is responsive and helpful, which is crucial for users who encounter issues. This level of support, combined with its practical features for managing sales processes, makes it a reliable choice for small businesses.



| | Miro | Zoho CRM | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 13,079 | 2,928 | 
| **Largest Market Segment** | Small-Business (43.0% of reviews) | Small-Business (61.7% of reviews) | 
| **Entry Level Price** | Free Trial Per Month | Free | 

---
## Top Pros & Cons

### Miro

Pros:
- Ease of Use (3717 reviews)
- Team Collaboration (2875 reviews)

Cons:
- Missing Features (1284 reviews)
- Board Management (890 reviews)

### Zoho CRM

Pros:
- Ease of Use (261 reviews)
- Features (169 reviews)

Cons:
- Learning Curve (112 reviews)
- Integration Issues (71 reviews)

---
## Ratings Comparison
| Rating | Miro | Zoho CRM | 
|---|---|---|
  | **Meets Requirements** | 9.0 (9862 reviews) | 8.4 (2484 reviews) | 
  | **Ease of Use** | 9.0 (10029 reviews) | 8.3 (2504 reviews) | 
  | **Ease of Setup** | 9.0 (6386 reviews) | 8.0 (1274 reviews) | 
  | **Ease of Admin** | 8.6 (2445 reviews) | 8.0 (1023 reviews) | 
  | **Quality of Support** | 8.7 (5671 reviews) | 7.6 (2276 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (2185 reviews) | 8.0 (998 reviews) | 
  | **Product Direction (% positive)** | 9.2 (9469 reviews) | 8.0 (2411 reviews) | 

---
## Pricing

### Miro

#### Entry-Level Pricing

Plan: Free

Price: Free Trial Per Month

Description: Discover what Miro can do for you and your team. Always free

Key Features:
- Try Miro AI — 10 credits/month per team 
- Start faster and enhance productivity with 5,000+ Miro and community-made templates
- Seamlessly integrate your workflows with 160+ apps, including Zoom, Slack, Google Drive, and Sketch

[Browse all 4 editions](https://www.g2.com/products/miro/pricing)

#### Free Trial

Yes

### Zoho CRM

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.

Key Features:
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities

[Browse all 5 editions](https://www.g2.com/products/zoho-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.1/10 | 1970 |

#### Sales Force Automation

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.5 (1660 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.3 (877 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.2 (1573 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.2 (1636 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.8 (1186 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 8.4 (672 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.9 (1217 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 8.0 (1209 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 8.2 (1323 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Email Marketing** | Not enough data | 8.1 (1349 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 7.9 (1305 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 8.4 (1545 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 7.9 (1129 reviews) ✓ Verified | 

#### Customer Support

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Case Management** | Not enough data | 8.0 (1203 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 7.9 (1205 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 7.9 (1237 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 7.8 (1069 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 8.0 (1113 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (1514 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.2 (1566 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 8.1 (1055 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.1 (1083 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 8.0 (1092 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 8.0 (1202 reviews) ✓ Verified | 

#### Platform

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Customization** | Not enough data | 8.1 (873 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.2 (843 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.4 (860 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.2 (650 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.8 (549 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 8.1 (720 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.4 (853 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.1 (663 reviews) ✓ Verified | 

#### Integration

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.3 (652 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.1 (646 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.0 (606 reviews) ✓ Verified | 

#### Generative AI

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (181 reviews) | 

#### Agentic AI - CRM

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (67 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (65 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (69 reviews) | 
| **Adaptive Learning** | Not enough data | 8.1 (67 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (66 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (66 reviews) | 
| **Decision Making** | Not enough data | 8.3 (66 reviews) | 

### CPQ

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 7.7/10 | 121 |

#### Configuration - cpq

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Product Catalog** | Not enough data | Feature Not Available | 
| **Guided Selling** | Not enough data | Feature Not Available | 
| **Configuration Rules** | Not enough data | 8.3 (59 reviews) | 
| **Price Configuration** | Not enough data | 8.3 (55 reviews) | 
| **Visual Configuration** | Not enough data | 8.4 (60 reviews) | 

#### Pricing

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Pricing Flexibility** | Not enough data | 8.1 (62 reviews) | 
| **Discounting** | Not enough data | 7.5 (57 reviews) | 
| **Commerical Rules** | Not enough data | 8.1 (56 reviews) | 
| **Terms and Conditions** | Not enough data | 8.4 (58 reviews) | 
| **Approval Workflow** | Not enough data | 8.6 (58 reviews) | 
| **Renewals** | Not enough data | 8.5 (56 reviews) | 

#### Quoting

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Grouping** | Not enough data | 8.4 (58 reviews) | 
| **Version Control** | Not enough data | 8.4 (52 reviews) | 
| **Quote Document Generation** | Not enough data | 8.4 (53 reviews) | 
| **Ordering** | Not enough data | 8.4 (55 reviews) | 
| **Contracts** | Not enough data | 8.6 (52 reviews) | 

#### Admin

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Configuration Ease of Admin** | Not enough data | 8.2 (89 reviews) | 
| **Pricing Administration** | Not enough data | 7.7 (83 reviews) | 
| **Workflow Management** | Not enough data | 8.3 (86 reviews) | 
| **Document Management** | Not enough data | 8.3 (83 reviews) | 

#### Channels

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Mobile User Support** | Not enough data | 8.1 (57 reviews) | 
| **Channel Partner Support** | Not enough data | 7.7 (52 reviews) | 
| **eCommerce** | Not enough data | 8.0 (49 reviews) | 

#### Platform

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.4 (89 reviews) | 
| **Integration API** | Not enough data | 8.2 (85 reviews) | 
| **Internationalization** | Not enough data | 8.0 (77 reviews) | 
| **Scalability** | Not enough data | 8.5 (88 reviews) | 
| **Reporting and Dashboards** | Not enough data | 8.4 (90 reviews) | 
| **ERP Integration** | Not enough data | 8.6 (20 reviews) | 

#### Generative AI - cpq

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Dynamic Quoting** | Not enough data | 7.4 (15 reviews) | 
| **Dynamic Pricing** | Not enough data | 7.5 (16 reviews) | 
| **Personalized Sale Recommendations** | Not enough data | 7.7 (16 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Communication

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Sales Gamification

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.7/10 | 75 |

#### Competition

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Competition Templates** | Not enough data | 8.7 (58 reviews) ✓ Verified | 
| **Custom Competitions** | Not enough data | 8.7 (57 reviews) ✓ Verified | 
| **Team Competitions** | Not enough data | 8.7 (57 reviews) ✓ Verified | 
| **Simultaneous Competitions** | Not enough data | 8.5 (53 reviews) ✓ Verified | 
| **Competition Adjustments** | Not enough data | 8.5 (55 reviews) ✓ Verified | 
| **Awards and Incentives** | Not enough data | 7.9 (18 reviews) | 

#### Agentic AI - Sales Gamification

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Integrations

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.9 (61 reviews) ✓ Verified | 
| **Social Collaboration Integration** | Not enough data | 8.8 (59 reviews) | 
| **TV Streaming** | Not enough data | 8.7 (45 reviews) | 

#### Platform

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (65 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.9 (64 reviews) ✓ Verified | 
| **Enterprise Scalability** | Not enough data | 8.8 (58 reviews) ✓ Verified | 
| **Data Import & Export Tools** | Not enough data | 8.8 (63 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.8 (63 reviews) ✓ Verified | 

#### Employee Features

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **User Profiles** | Not enough data | 8.9 (66 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.8 (68 reviews) ✓ Verified | 
| **Mobile** | Not enough data | 8.8 (68 reviews) ✓ Verified | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Lead Generation

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.5/10 | 80 |

#### Lead Facilitation

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 8.4 (72 reviews) | 
| **Lead Qualification** | Not enough data | 8.8 (73 reviews) | 
| **Lead Follow-up** | Not enough data | 8.8 (73 reviews) | 
| **Meeting Scheduling ** | Not enough data | 8.8 (73 reviews) | 

#### Organization

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 8.6 (74 reviews) | 
| **Data Entry** | Not enough data | 8.4 (73 reviews) | 
| **Integrations / APIs** | Not enough data | 8.6 (73 reviews) | 

#### Performance Analysis

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Coaching ** | Not enough data | Feature Not Available | 
| **Peformance Tracking** | Not enough data | 8.6 (75 reviews) | 

#### Sales Analysis

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 8.4 (69 reviews) | 
| **Sales Forecasting ** | Not enough data | 8.4 (73 reviews) | 

#### Generative AI

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (27 reviews) | 
| **AI Text Summarization** | Not enough data | 8.1 (27 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.2/10 | 170 |

#### Integrated Workflows

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Task Management** | Not enough data | 8.7 (160 reviews) | 
| **Email Tracking/Automation** | Not enough data | 8.8 (156 reviews) | 
| **Calls and Voice** | Not enough data | 8.3 (145 reviews) | 
| **Other Outreach Options ** | Not enough data | 8.2 (141 reviews) | 
| **CRM Integration** | Not enough data | 8.9 (154 reviews) | 
| **Calendar** | Not enough data | 8.8 (152 reviews) | 
| **Shared Records** | Not enough data | 8.5 (147 reviews) | 

#### Repeatability and Reportability

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Content Management** | Not enough data | 8.4 (144 reviews) | 
| **Workflow Management** | Not enough data | 8.6 (149 reviews) | 
| **Workflow Performance** | Not enough data | 8.6 (142 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.2 (138 reviews) | 
| **Gamification** | Not enough data | 7.9 (120 reviews) | 

#### AI and Automation

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.3 (146 reviews) | 
| **Lead Scoring** | Not enough data | 8.5 (145 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.3 (139 reviews) | 
| **Buyer Intelligence** | Not enough data | 8.1 (133 reviews) | 
| **Machine Learning** | Not enough data | 7.8 (125 reviews) | 

#### Generative AI

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (69 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (28 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (26 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (27 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (26 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (27 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (27 reviews) | 
| **Decision Making** | Not enough data | 8.1 (26 reviews) | 

### Strategy and Innovation Roadmapping Tools

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 8.2/10 | 2580 |
| **Zoho CRM** | N/A | N/A |

#### Analytics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Analytics** | 6.4 (2078 reviews) | Not enough data | 

#### Execution

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Team Collaboration** | 9.4 (2470 reviews) | Not enough data | 
| **Project Management** | 8.3 (2351 reviews) | Not enough data | 
| **Task Management** | 7.7 (2257 reviews) | Not enough data | 

#### Roadmapping

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Roadmaps** | 9.0 (2371 reviews) | Not enough data | 
| **Timelines** | 8.4 (2284 reviews) | Not enough data | 

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 8.0/10 | 73 |
| **Zoho CRM** | N/A | N/A |

#### Logistics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Integration** | 7.4 (36 reviews) | Not enough data | 
| **Analytics** | 7.4 (31 reviews) | Not enough data | 
| **Export** | 7.9 (36 reviews) | Not enough data | 
| **Upload** | 7.7 (31 reviews) | Not enough data | 
| **Employee Directory** | 6.8 (29 reviews) | Not enough data | 

#### Editing & Design

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Drag-and-Drop** | 9.2 (48 reviews) | Not enough data | 
| **Update** | 8.7 (33 reviews) | Not enough data | 
| **Customize** | 9.1 (42 reviews) | Not enough data | 
| **Details** | 8.8 (35 reviews) | Not enough data | 
| **Restructure** | 9.1 (32 reviews) | Not enough data | 

#### Agentic AI - Org Chart

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Cross-system Integration** | 7.3 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (22 reviews) | Not enough data | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 7.9/10 | 7132 |
| **Zoho CRM** | N/A | N/A |

#### Design Tools

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Drawing** | 8.3 (6294 reviews) | Not enough data | 
| **Marker Colors** | 8.5 (6270 reviews) | Not enough data | 
| **Mind Mapping** | 9.0 (6400 reviews) | Not enough data | 
| **Templates** | 8.6 (6455 reviews) | Not enough data | 
| **Drag-and-Drop** | 9.1 (6527 reviews) | Not enough data | 

#### Communication Tools

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Voting** | 8.4 (5699 reviews) | Not enough data | 
| **Commenting** | 8.9 (6342 reviews) | Not enough data | 

#### Integrations

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **CMS Integrations** | 6.8 (4367 reviews) | Not enough data | 
| **Sharing** | 8.3 (5904 reviews) | Not enough data | 

#### Software Offering

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **In-Browser** | 9.0 (6249 reviews) | Not enough data | 
| **Desktop App** | 8.0 (5383 reviews) | Not enough data | 
| **Mobile App** | 7.0 (4964 reviews) | Not enough data | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (1283 reviews) | Not enough data | 
| **Cross-system Integration** | 6.3 (1279 reviews) | Not enough data | 
| **Adaptive Learning** | 6.2 (1269 reviews) | Not enough data | 

### Quote-to-Cash

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.4/10 | 56 |

#### Customer Requirements

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Quoting** | Not enough data | 8.5 (51 reviews) | 
| **Configuration** | Not enough data | 8.5 (50 reviews) | 
| **Pricing** | Not enough data | 8.5 (52 reviews) | 

#### Contracts

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Creation** | Not enough data | 8.5 (50 reviews) | 
| **Negotiation** | Not enough data | 8.2 (47 reviews) | 
| **Execution** | Not enough data | 8.4 (50 reviews) | 

#### Revenue

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Invoicing** | Not enough data | 8.5 (52 reviews) | 
| **Matching** | Not enough data | 8.5 (50 reviews) | 
| **Recognition** | Not enough data | 8.4 (47 reviews) | 

### Mind Mapping

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 8.4/10 | 4913 |
| **Zoho CRM** | N/A | N/A |

#### Collaboration Tools

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Collaborative Editing** | 9.4 (4594 reviews) | Not enough data | 
| **Task Management** | 8.2 (3901 reviews) | Not enough data | 
| **Notes and Comments** | 9.0 (4442 reviews) | Not enough data | 

#### Visual Tools

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Styles and Themes** | 8.5 (4369 reviews) | Not enough data | 
| **Image Import** | 8.9 (4412 reviews) | Not enough data | 
| **Custom Icons** | 8.1 (3967 reviews) | Not enough data | 

#### Mind Map Availability 

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **File Formats** | 8.3 (4050 reviews) | Not enough data | 
| **Cloud Storage Integration** | 7.8 (3425 reviews) | Not enough data | 
| **Mobile Application** | 7.3 (3558 reviews) | Not enough data | 
| **Desktop Availability** | 8.6 (4044 reviews) | Not enough data | 

#### Agentic AI - Mind Mapping

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 8.4/10 | 2178 |
| **Zoho CRM** | 8.4/10 | 106 |

#### Platform Basics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Templates** | 8.5 (2056 reviews) | 8.4 (98 reviews) | 
| **Exporting** | 7.9 (1997 reviews) | 8.6 (93 reviews) | 
| **Multi-user Access and Collaboration** | 9.1 (2082 reviews) | 8.6 (97 reviews) | 
| **Multiple Personas** | 8.3 (1927 reviews) | 8.4 (89 reviews) | 
| **Data Analytics ** | Feature Not Available | 8.8 (57 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 7.2 (13 reviews) | 

### Client Portal

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.7/10 | 89 |

#### Content

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Document Collaboration** | Not enough data | 8.9 (79 reviews) | 
| **Versioning** | Not enough data | 8.6 (76 reviews) | 
| **E-Signature** | Not enough data | 8.5 (76 reviews) | 
| **File Request** | Not enough data | 8.7 (77 reviews) | 
| **Feedback** | Not enough data | 8.6 (74 reviews) | 

#### Collaboration

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Billing and Invoicing** | Not enough data | 8.8 (76 reviews) | 
| **Instant Messaging** | Not enough data | 8.5 (78 reviews) | 
| **Project Management** | Not enough data | 9.0 (80 reviews) | 
| **Analytics** | Not enough data | 9.0 (83 reviews) | 
| **Time Tracking** | Not enough data | 8.7 (78 reviews) | 
| **Mobile Application** | Not enough data | 8.7 (75 reviews) | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 7.9/10 | 6212 |
| **Zoho CRM** | N/A | N/A |

#### Collaboration

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Integrated Communications** | 8.0 (4551 reviews) | Not enough data | 
| **Native Communications** | 7.9 (4665 reviews) | Not enough data | 
| **Board Overview** | 8.6 (5576 reviews) | Not enough data | 
| **Screen Sharing** | 8.5 (4901 reviews) | Not enough data | 

#### Hardware

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Required Hardware** | Feature Not Available | Not enough data | 
| **Bring Your Own Device** | 8.6 (4799 reviews) | Not enough data | 

####  Security

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Permissions** | 8.3 (5137 reviews) | Not enough data | 
| **Single Sign-On (SSO)** | 8.6 (4760 reviews) | Not enough data | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (1775 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.3 (1786 reviews) | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.5/10 | 44 |

#### Lead Monitoring

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Features** | Not enough data | 9.0 (42 reviews) | 
| **Performance** | Not enough data | 8.9 (42 reviews) | 
| **Identification** | Not enough data | 8.7 (42 reviews) | 

#### Agentic AI - Lead Capture

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.2 (27 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (27 reviews) | 

#### Data Capture

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Mobile** | Not enough data | 8.3 (42 reviews) | 
| **Websites** | Not enough data | 8.5 (42 reviews) | 
| **Social Media** | Not enough data | 8.1 (42 reviews) | 
| **Data** | Not enough data | 8.3 (42 reviews) | 

#### Analytics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Export/Import** | Not enough data | 9.1 (42 reviews) | 
| **Reporting** | Not enough data | 8.8 (42 reviews) | 

#### Customization

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Forms** | Not enough data | 8.7 (41 reviews) | 
| **Personalization** | Not enough data | 8.6 (41 reviews) | 
| **Templates** | Not enough data | 8.7 (42 reviews) | 
| **Integration** | Not enough data | 8.7 (42 reviews) | 

### Prototyping

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 7.3/10 | 523 |
| **Zoho CRM** | N/A | N/A |

#### Platform Basics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Modeling Tools** | 8.1 (429 reviews) | Not enough data | 
| **Feedback and Communication** | 8.3 (424 reviews) | Not enough data | 
| **Framework Libraries** | 7.9 (432 reviews) | Not enough data | 
| **Editing Tools** | 8.2 (433 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Sharing Components** | 8.0 (415 reviews) | Not enough data | 
| **Error Documentation** | Feature Not Available | Not enough data | 
| **User Interface Testing** | 7.4 (405 reviews) | Not enough data | 
| **Presentation Integrations** | 7.9 (406 reviews) | Not enough data | 

#### Agentic AI - Prototyping

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (316 reviews) | Not enough data | 
| **Multi-step Planning** | 6.5 (317 reviews) | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 6.2 (311 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

### Wireframing

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 8.2/10 | 1292 |
| **Zoho CRM** | N/A | N/A |

#### Platform Basics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Importing Abilities** | 8.2 (1159 reviews) | Not enough data | 
| **Content Design Tools** | 8.4 (1189 reviews) | Not enough data | 
| **Framework Libraries** | 8.1 (1154 reviews) | Not enough data | 
| **Outlining Tools** | 8.2 (1157 reviews) | Not enough data | 
| **Mockup Creations** | 8.2 (1173 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Collaboration Software Integration** | 7.9 (1139 reviews) | Not enough data | 
| **Feedback Communication** | 8.3 (1138 reviews) | Not enough data | 
| **Exporting Capabilities** | 8.1 (1161 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 7.9/10 | 23 |

#### Agentic AI - Lead Scoring

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (12 reviews) | 
| **Decision Making** | Not enough data | 6.8 (12 reviews) | 

#### Attribution

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Lead Opportunity** | Not enough data | 8.5 (21 reviews) | 
| **Lead Assignment** | Not enough data | 8.6 (22 reviews) | 
| **Pipeline Acceleration** | Not enough data | 8.0 (21 reviews) | 

#### Discovery

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Lead Management** | Not enough data | 8.6 (22 reviews) | 
| **Scoring/Ranking** | Not enough data | 8.3 (21 reviews) | 
| **Lead Context** | Not enough data | 8.3 (22 reviews) | 

#### Management

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Conversion Viability** | Not enough data | 8.4 (22 reviews) | 
| **Workflow** | Not enough data | 8.4 (22 reviews) | 

#### Platform

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Data Synchronization** | Not enough data | 8.4 (22 reviews) | 
| **Analysis** | Not enough data | 8.3 (21 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.3/10 | 198 |

#### Agentic AI - Sales Performance Management

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (21 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (20 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (21 reviews) | 

#### Incentives

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Badges** | Not enough data | 8.2 (153 reviews) ✓ Verified | 
| **Triggers** | Not enough data | 8.4 (160 reviews) ✓ Verified | 
| **Commission Calculator** | Not enough data | 8.0 (152 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | 8.4 (161 reviews) ✓ Verified | 

#### Personalization

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.5 (177 reviews) ✓ Verified | 
| **Custom Reports** | Not enough data | 8.6 (178 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.6 (184 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.4 (171 reviews) ✓ Verified | 

#### Administrative

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.5 (169 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.5 (173 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.4 (161 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.0/10 | 161 |

#### Agentic AI - Email Tracking

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (30 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (29 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (30 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (29 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (30 reviews) | 
| **Decision Making** | Not enough data | 7.6 (29 reviews) | 

#### Analytics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Open Rates** | Not enough data | 8.3 (138 reviews) | 
| **Link Activity** | Not enough data | 8.3 (143 reviews) | 
| **Attachment Activity** | Not enough data | 8.4 (144 reviews) | 

#### Customizations

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.7 (148 reviews) | 
| **Email Scheduling** | Not enough data | 8.8 (145 reviews) | 
| **Notifications** | Not enough data | 8.7 (146 reviews) | 
| **Email Categorization** | Not enough data | 8.7 (142 reviews) | 
| **Templates** | Not enough data | 8.6 (147 reviews) | 

#### Generative AI

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.6 (59 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 8.1/10 | 173 |

#### Agentic AI - Sales Analytics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (31 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (31 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (31 reviews) | 

#### Data Sourcing

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.3 (145 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.4 (149 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.3 (142 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.6 (156 reviews) | 
| **Data Segmentation** | Not enough data | 8.5 (147 reviews) | 

#### Predictive Analytics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.5 (147 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.3 (139 reviews) | 
| **Risk Analysis** | Not enough data | 8.1 (124 reviews) | 
| **Live Forecasting** | Not enough data | 8.2 (130 reviews) | 

#### Sales Management

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.5 (154 reviews) | 
| **Sales Gamification** | Not enough data | 8.3 (131 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.5 (145 reviews) | 
| **Activity Tracking** | Not enough data | 8.8 (152 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | 7.8/10 | 12 |

#### Agentic AI - Sales Enablement

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.1 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.1 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 6.1 (6 reviews) | 

#### Content Management

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Content Import** | Not enough data | 8.2 (10 reviews) | 
| **Content Creation** | Not enough data | 8.0 (10 reviews) | 
| **Templates** | Not enough data | 8.0 (10 reviews) | 
| **Advanced Search** | Not enough data | 8.8 (10 reviews) | 
| **Content Storage** | Not enough data | 8.2 (10 reviews) | 

#### Analytics

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 9.0 (10 reviews) | 
| **Alerts** | Not enough data | 8.3 (10 reviews) | 
| **Account-Based Engagement** | Not enough data | 8.3 (10 reviews) | 
| **Content Utilization** | Not enough data | 8.3 (10 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Sales Training ** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Sales Onboarding** | Not enough data | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Cross-Functional Alignment** | Not enough data | Not enough data | 
| **AI and Automation** | Not enough data | Not enough data | 
| **End-to-End Customer Journey Insights** | Not enough data | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Miro** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **Miro** | 7.4/10 | 1937 |
| **Zoho CRM** | N/A | N/A |

#### Communication

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Wiki Documentation** | 6.8 (1751 reviews) | Not enough data | 
| **Community Forum** | 6.9 (1752 reviews) | Not enough data | 
| **Customer Ideation** | 7.7 (1764 reviews) | Not enough data | 

#### Planning

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Work Capacity** | 7.3 (1721 reviews) | Not enough data | 
| **Task Ranking** | 7.6 (1756 reviews) | Not enough data | 
| **Kanban Board** | 7.6 (1757 reviews) | Not enough data | 
| **Custom Workflows** | 8.0 (1759 reviews) | Not enough data | 
| **Release Forecasting** | Feature Not Available | Not enough data | 

#### Workflow Management

| Feature | Miro | Zoho CRM | 
|---|---|---|
| **Time Tracking** | Feature Not Available | Not enough data | 
| **Progress Monitoring** | Feature Not Available | Not enough data | 
| **Budgeting** | Feature Not Available | Not enough data | 
| **Team Scorecard** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (1):** [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping)

**Unique to Miro (10):** [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms), [Mind Mapping Software](https://www.g2.com/categories/mind-mapping-software), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Org Chart Software](https://www.g2.com/categories/org-chart), [Strategy And Innovation Roadmapping Tools](https://www.g2.com/categories/strategy-and-innovation-roadmapping-tools), [Product Management Software](https://www.g2.com/categories/product-management-software), [Diagramming Software](https://www.g2.com/categories/diagramming), [Prototyping Software](https://www.g2.com/categories/prototyping), [Wireframing Software](https://www.g2.com/categories/wireframing), [Emerging AI Software](https://www.g2.com/categories/emerging-ai-software)

**Unique to Zoho CRM (14):** [Client Portal Software](https://www.g2.com/categories/client-portal), [Quote-to-Cash Software](https://www.g2.com/categories/quote-to-cash), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Gamification Software](https://www.g2.com/categories/sales-gamification), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [CPQ Software](https://www.g2.com/categories/cpq), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Miro | Zoho CRM | 
|---|---|---|
| **Small-Business** | 43.0% | 61.7% | 
| **Mid-Market** | 31.9% | 32.3% | 
| **Enterprise** | 25.1% | 6.0% | 

### By Industry

#### Miro

- **Computer Software:** 12.9%
- **Information Technology and Services:** 12.7%
- **Design:** 5.9%
- **Marketing and Advertising:** 4.6%
- **Financial Services:** 4.1%
- **Consulting:** 3.6%
- **Architecture & Planning:** 3.2%
- **Higher Education:** 2.9%
- **Management Consulting:** 2.6%
- **Education Management:** 2.1%
- **Other:** 45.5%

#### Zoho CRM

- **Information Technology and Services:** 16.1%
- **Computer Software:** 9.9%
- **Marketing and Advertising:** 8.9%
- **Financial Services:** 3.5%
- **Real Estate:** 3.5%
- **Education Management:** 3.0%
- **Internet:** 2.1%
- **Retail:** 2.1%
- **Accounting:** 2.0%
- **Management Consulting:** 1.9%
- **Other:** 47.0%

---
## Alternatives

### Alternatives to Miro

- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1459 reviews)
- [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8642 reviews)
- [Creately](https://www.g2.com/products/creately/reviews) — 4.4/5 stars (1390 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (689 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12418 reviews)
- [FigJam](https://www.g2.com/products/fig-jam/reviews) — 4.6/5 stars (462 reviews)
- [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews)
- [Padlet](https://www.g2.com/products/padlet/reviews) — 4.9/5 stars (338 reviews)
- [SmartDraw](https://www.g2.com/products/smartdraw/reviews) — 4.5/5 stars (383 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews)

### Alternatives to Zoho CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25790 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9651 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1427 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (478 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3047 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)

---
## Top Discussions

### Miro

- Title: [What is Miro good for?](https://www.g2.com/discussions/what-is-miro-good-for) — 39 comments, 1 upvote
  > **Top comment:** "Any work in progress for sure, where is beneficial to have multiple parties collaborate and have visibility into materials that are shared (rather than..."
- Title: [What is Miro Tool?](https://www.g2.com/discussions/what-is-miro-tool) — 11 comments, 2 upvotes
  > **Top comment:** "A collaborative web based application that provides quality tools, templates and is flexible enough to be modified to suit individual team needs"
- Title: [Is Miro a software?](https://www.g2.com/discussions/is-miro-a-software) — 5 comments, 1 upvote
  > **Top comment:** "Yes, but it is more than that. Miro is a platform and a tool to engage and support all types of projects and teams!"
- Title: [How are teams using Miro to enhance collaboration and brainstorming in a virtual environment?](https://www.g2.com/discussions/miro-how-are-teams-using-miro-to-enhance-collaboration-and-brainstorming-in-a-virtual-environment) — 4 comments, 5 upvotes
  > **Top comment:** "Comment deleted by user."
- Title: [What is Miro used for?](https://www.g2.com/discussions/what-is-miro-used-for) — 4 comments, 1 upvote
  > **Top comment:** "I used it to make a Lean Business Canvas.  I’m going to use it to make a Social Mission Canvas."

### Zoho CRM

- Title: [What have you found better than ZOHO](https://www.g2.com/discussions/what-have-you-found-better-than-zoho) — 5 comments, 1 upvote
  > **Top comment:** "Zoho One, with over 45 business applications,  all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus..."
- Title: [Is Zoho CRM really free?](https://www.g2.com/discussions/is-zoho-crm-really-free) — 4 comments, 5 upvotes
  > **Top comment:** "It free in trail after that you have to pay "
- Title: [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/zoho-crm-what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platf) — 3 comments, 1 upvote
  > **Top comment:** "Zoho CRM has some great strengths when it comes to managing customer relationships. First, it's highly customizable, so you can easily tweak the platform to..."
- Title: [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platforms) — 3 comments
  > **Top comment:** "1. Affordable 
2. Flexible and great customisation 
3. Good user friendly interface "
- Title: [can we create segmentation in this](https://www.g2.com/discussions/can-we-create-segmentation-in-this) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes Lavanya,

Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/miro-vs-zoho-crm)