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At a Glance
Market Segments
Small-Business (42.7% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
Free Trial Per Month
Free
Miro
Star Rating
(11,461)4.7 out of 5
Market Segments
Small-Business (42.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 4 pricing plansZoho CRM
Star Rating
(2,847)4.1 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho CRM excels in Data Analytics, scoring 8.8, which reviewers mention provides robust reporting features and customizable dashboards that help track sales performance effectively. In contrast, Miro's Data Analytics score is lower at 6.7, with users noting that it lacks advanced analytics capabilities.
- Reviewers mention that Miro shines in Ease of Use, scoring 9.1, with many users praising its intuitive interface and seamless collaboration features. On the other hand, Zoho CRM, with a score of 8.3, is seen as slightly more complex, particularly for new users navigating its extensive functionalities.
- Users on G2 highlight that Miro offers superior Multi-user Access and Collaboration, scoring 9.0, which reviewers say facilitates real-time brainstorming and project management. Zoho CRM, while scoring 8.6, is noted for its collaboration tools but is primarily focused on sales processes, which may limit its collaborative capabilities.
- Reviewers mention that Zoho CRM's Ease of Setup is rated at 7.9, with some users finding the initial configuration a bit challenging due to its extensive features. In contrast, Miro's Ease of Setup score of 9.1 is praised for its quick onboarding process, allowing teams to start collaborating almost immediately.
- Users say that both products offer templates, with Zoho CRM scoring 8.4 and Miro slightly higher at 8.6. However, Miro's templates are often highlighted for their versatility in visual collaboration, while Zoho's templates are more focused on sales and customer relationship management.
- G2 users report that the Quality of Support for Miro is rated at 8.8, with many reviewers appreciating the responsive customer service and extensive resources available. Zoho CRM, with a score of 7.6, has received mixed reviews regarding support, with some users mentioning delays in response times.
Pricing
Entry-Level Pricing
Miro
Free
Free Trial
Per Month
Discover what Miro can do for you and your team. Always free
- Try Miro AI — 10 credits/month per team
- Start faster and enhance productivity with 5,000+ Miro and community-made templates
- Seamlessly integrate your workflows with 160+ apps, including Zoom, Slack, Google Drive, and Sketch
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Miro
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
9.0
8,975
8.4
2,425
Ease of Use
9.0
9,096
8.3
2,438
Ease of Setup
9.0
5,691
8.0
1,207
Ease of Admin
8.6
2,318
8.0
1,010
Quality of Support
8.7
5,101
7.6
2,219
Has the product been a good partner in doing business?
9.0
2,058
8.0
986
Product Direction (% positive)
9.2
8,649
8.0
2,360
Features by Category
Sales Force Automation
Not enough data
8.5
1625
|
Verified
Not enough data
8.3
873
|
Verified
Not enough data
8.2
1547
|
Verified
Not enough data
8.2
1623
|
Verified
Not enough data
7.8
1186
|
Verified
Not enough data
8.4
667
|
Verified
Not enough data
7.9
1216
|
Verified
Not enough data
8.0
1206
|
Verified
Not enough data
8.2
1318
|
Verified
Marketing Automation
Not enough data
8.0
1335
|
Verified
Not enough data
7.9
1299
|
Verified
Not enough data
8.4
1521
|
Verified
Not enough data
7.9
1124
|
Verified
Customer Support
Not enough data
8.0
1199
|
Verified
Not enough data
7.9
1200
|
Verified
Not enough data
7.9
1234
|
Verified
Not enough data
7.8
1067
|
Verified
Not enough data
8.0
1110
|
Verified
Reporting & Analytics
Not enough data
8.2
1496
|
Verified
Not enough data
8.2
1552
|
Verified
Not enough data
8.1
1052
|
Verified
Mobile & Social
Not enough data
8.1
1080
|
Verified
Not enough data
8.0
1091
|
Verified
Not enough data
8.0
1196
|
Verified
Platform
Not enough data
8.1
856
|
Verified
Not enough data
8.1
829
|
Verified
Not enough data
8.4
859
|
Verified
Not enough data
8.1
649
|
Verified
Not enough data
7.8
549
|
Verified
Not enough data
8.1
719
|
Verified
Not enough data
8.4
840
|
Verified
Not enough data
8.1
662
|
Verified
Integration
Not enough data
8.3
650
|
Verified
Not enough data
8.1
634
|
Verified
Not enough data
8.0
599
|
Verified
Generative AI
Not enough data
8.2
179
Agentic AI - CRM
Not enough data
8.1
64
Not enough data
8.3
62
Not enough data
8.0
63
Not enough data
8.0
63
Not enough data
8.2
63
Not enough data
8.2
63
Not enough data
8.2
63
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.1
27
Not enough data
8.0
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
160
Not enough data
8.8
156
Not enough data
8.3
146
Not enough data
8.2
141
Not enough data
8.9
154
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.5
143
Not enough data
8.2
138
Not enough data
7.9
121
AI and Automation
Not enough data
8.2
147
Not enough data
8.4
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.4
69
Agentic AI - Sales Engagement
Not enough data
7.8
27
Not enough data
7.7
25
Not enough data
7.9
26
Not enough data
7.8
25
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
8.0
25
Analytics
6.5
2073
Not enough data
Execution
9.3
2371
Not enough data
8.3
2307
Not enough data
7.6
2237
Not enough data
Roadmapping
9.0
2320
Not enough data
8.4
2261
Not enough data
Logistics
6.9
29
Not enough data
6.9
26
Not enough data
7.1
26
Not enough data
7.3
25
Not enough data
6.5
26
Not enough data
Editing & Design
9.0
35
Not enough data
8.6
29
Not enough data
8.8
32
Not enough data
8.7
30
Not enough data
9.0
28
Not enough data
Agentic AI - Org Chart
6.7
19
Not enough data
6.9
20
Not enough data
Design Tools
8.3
6038
Not enough data
8.5
6073
Not enough data
9.0
6138
Not enough data
8.5
6197
Not enough data
9.1
6245
Not enough data
Communication Tools
8.4
5544
Not enough data
8.8
6085
Not enough data
Integrations
6.7
4293
Not enough data
8.3
5655
Not enough data
Software Offering
8.9
6018
Not enough data
8.0
5243
Not enough data
6.9
4850
Not enough data
Agentic AI - Collaborative Whiteboard
6.1
1273
Not enough data
6.2
1265
Not enough data
6.2
1259
Not enough data
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Collaboration Tools
9.4
4472
Not enough data
8.1
3834
Not enough data
9.0
4346
Not enough data
Visual Tools
8.5
4294
Not enough data
8.8
4317
Not enough data
8.1
3909
Not enough data
Mind Map Availability
8.3
3987
Not enough data
7.8
3385
Not enough data
7.3
3510
Not enough data
8.6
3976
Not enough data
Agentic AI - Mind Mapping
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.5
2024
8.4
97
7.9
1981
8.6
92
9.0
2019
8.5
96
8.3
1918
8.3
88
Feature Not Available
8.8
55
Agentic AI - Customer Journey Mapping
Feature Not Available
6.7
10
Content
Not enough data
8.9
78
Not enough data
8.6
75
Not enough data
8.5
75
Not enough data
8.7
76
Not enough data
8.6
74
Collaboration
Not enough data
8.7
75
Not enough data
8.5
77
Not enough data
8.9
79
Not enough data
8.9
82
Not enough data
8.7
76
Not enough data
8.6
74
Collaboration
8.0
4431
Not enough data
7.9
4555
Not enough data
8.6
5286
Not enough data
8.5
4790
Not enough data
Hardware
Feature Not Available
Not enough data
8.6
4735
Not enough data
Security
8.3
5030
Not enough data
8.6
4658
Not enough data
Agentic AI - Visual Collaboration Platforms
6.1
1753
Not enough data
6.3
1750
Not enough data
Lead Monitoring
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
8.7
41
Agentic AI - Lead Capture
Not enough data
7.1
26
Not enough data
7.1
26
Data Capture
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.1
41
Not enough data
8.3
41
Analytics
Not enough data
9.1
41
Not enough data
8.8
41
Customization
Not enough data
8.7
40
Not enough data
8.5
40
Not enough data
8.8
41
Not enough data
8.7
41
Platform Basics
8.1
424
Not enough data
8.2
412
Not enough data
7.9
416
Not enough data
8.2
418
Not enough data
Platform Additional Functionality
8.0
408
Not enough data
7.0
401
Not enough data
7.4
402
Not enough data
7.9
401
Not enough data
Agentic AI - Prototyping
6.1
316
Not enough data
6.4
313
Not enough data
6.2
306
Not enough data
6.2
311
Not enough data
6.1
307
Not enough data
Platform Basics
8.2
1108
Not enough data
8.4
1129
Not enough data
8.0
1104
Not enough data
8.2
1107
Not enough data
8.1
1109
Not enough data
Platform Additional Functionality
7.9
1089
Not enough data
8.2
1086
Not enough data
8.0
1105
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
7.9
20
Discovery
Not enough data
8.6
21
Not enough data
8.3
20
Not enough data
8.2
21
Management
Not enough data
8.3
21
Not enough data
8.3
21
Platform
Not enough data
8.3
21
Not enough data
8.3
20
Agentic AI - Sales Performance Management
Not enough data
7.9
20
Not enough data
8.2
19
Not enough data
7.8
20
Incentives
Not enough data
8.2
152
|
Verified
Not enough data
8.3
159
|
Verified
Not enough data
8.0
151
|
Verified
Not enough data
8.4
160
|
Verified
Personalization
Not enough data
8.5
176
|
Verified
Not enough data
8.6
177
|
Verified
Not enough data
8.6
183
|
Verified
Not enough data
8.4
170
|
Verified
Administrative
Not enough data
8.5
168
|
Verified
Not enough data
8.5
172
|
Verified
Not enough data
8.3
160
Agentic AI - Email Tracking
Not enough data
7.6
29
Not enough data
7.4
28
Not enough data
7.5
29
Not enough data
6.9
28
Not enough data
6.9
29
Not enough data
7.4
29
Not enough data
7.5
28
Analytics
Not enough data
8.3
138
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.7
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.4
28
Not enough data
7.5
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
7.4
28
Data Sourcing
Not enough data
8.3
143
Not enough data
8.4
147
Not enough data
8.3
140
Not enough data
8.6
152
Not enough data
8.5
144
Predictive Analytics
Not enough data
8.5
144
Not enough data
8.3
136
Not enough data
8.0
122
Not enough data
8.2
128
Sales Management
Not enough data
8.5
151
Not enough data
8.3
129
Not enough data
8.5
142
Not enough data
8.8
149
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Communication
6.8
1738
Not enough data
6.9
1742
Not enough data
7.7
1747
Not enough data
Planning
7.3
1716
Not enough data
7.6
1744
Not enough data
7.6
1727
Not enough data
8.0
1738
Not enough data
Feature Not Available
Not enough data
Workflow Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Miro and Zoho CRM are categorized as Customer Journey Mapping
Unique Categories
Zoho CRM is categorized as Client Portal, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Quote Management, Email Tracking, Sales Gamification, Sales Performance Management, CRM, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Miro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.7%
Computer Software
12.6%
Design
5.8%
Marketing and Advertising
4.4%
Financial Services
4.1%
Other
60.4%
Information Technology and Services
16.0%
Computer Software
9.8%
Marketing and Advertising
8.9%
Real Estate
3.5%
Financial Services
3.5%
Other
58.2%
Alternatives
Discussions
What is Miro good for?
39 Comments
EN
Idea generation (brainstorming). Idea visualisation (emphasis on "show" rather than "tell"). Idea communication (share with team & other stakeholders). Idea...Read more
Is Miro a software?
5 Comments
VK
Yes, Miro is a software used for online collaboration, brainstorming, and project planning.Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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