Compare Miro and Pendo

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At a Glance
Miro
Miro
Star Rating
(12,770)4.6 out of 5
Market Segments
Small-Business (42.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 4 pricing plans
Pendo
Pendo
Star Rating
(1,761)4.4 out of 5
Market Segments
Mid-Market (61.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Miro excels in user experience, with many praising its intuitive design tools and flexibility. Users appreciate the ability to create customer demo journeys that clearly illustrate processes to non-technical audiences, making it a favorite for visual collaboration.
  • According to verified reviews, Pendo shines in its analytics capabilities, allowing users to embed guides that feel native to their websites. Reviewers highlight the ease of tracking user behavior and workflows, which can be particularly beneficial for product management teams looking to optimize user engagement.
  • Users say Miro's setup process is notably smooth, with a high ease of use rating. Many find the variety of tools and sharing options enhance their collaborative efforts, enabling teams to work together seamlessly on projects without a steep learning curve.
  • Reviewers mention that while Pendo offers strong analytics features, some users face challenges with configuration, indicating that it may require more technical knowledge to fully leverage its capabilities compared to Miro's more user-friendly interface.
  • According to recent feedback, Miro's support quality is highly rated, with users appreciating the ability to control sharing permissions and audit board activity. This level of oversight is particularly valuable for teams needing to maintain strict governance over their collaborative processes.
  • G2 reviewers highlight that Pendo's documentation and community support could be improved, as some users find the resources less comprehensive compared to Miro's offerings. This can impact the overall user experience, especially for those who prefer self-service support options.
Pricing
Entry-Level Pricing
Miro
Free
Free Trial
Per Month
Browse all 4 pricing plans
Pendo
Free
Free
Browse all 5 pricing plans
Free Trial
Miro
Free Trial is available
Pendo
Free Trial is available
Ratings
Meets Requirements
9.0
9,718
8.5
1,207
Ease of Use
9.0
9,854
8.2
1,263
Ease of Setup
9.0
6,216
7.9
605
Ease of Admin
8.6
2,444
8.5
561
Quality of Support
8.7
5,576
8.5
1,052
Has the product been a good partner in doing business?
9.0
2,184
8.9
536
Product Direction (% positive)
9.2
9,354
8.5
1,121
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
603
Metrics
Not enough data
8.7
455
Not enough data
8.7
473
Not enough data
8.4
419
Not enough data
8.8
466
Not enough data
8.5
423
Not enough data
8.2
395
Not enough data
8.2
357
Not enough data
8.2
334
Not enough data
8.3
395
Reporting
Not enough data
8.4
462
Not enough data
8.5
427
Not enough data
8.7
436
Not enough data
8.7
469
Not enough data
7.8
262
Not enough data
8.1
284
Not enough data
8.2
449
Other
Not enough data
8.7
439
Not enough data
8.0
305
Not enough data
7.5
262
Not enough data
7.9
271
Not enough data
7.2
195
Not enough data
8.5
343
Not enough data
8.2
297
Agentic AI - Digital Analytics
Not enough data
5.7
10
Not enough data
6.3
13
Not enough data
5.8
11
Not enough data
5.8
11
Administration
Not enough data
8.1
379
Not enough data
7.9
295
Not enough data
8.7
421
Not enough data
8.5
453
Not enough data
8.4
156
User Identification
Not enough data
7.9
109
Not enough data
8.5
136
Not enough data
8.0
103
Tracking & Reporting
Not enough data
8.5
125
Not enough data
8.5
131
Not enough data
8.3
108
Not enough data
8.5
142
Not enough data
8.5
133
Not enough data
8.7
137
Metrics
Not enough data
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
Not enough data
8.0
26
User Behavior
Not enough data
9.1
23
Not enough data
8.0
22
Not enough data
8.6
23
A/B Testing
Not enough data
7.4
19
Not enough data
7.0
19
Not enough data
8.8
21
Not enough data
6.8
19
Visitor Information
Not enough data
7.9
21
Not enough data
8.0
19
Agentic AI - Session Replay
Not enough data
Not enough data
Strategy and Innovation Roadmapping ToolsHide 6 FeaturesShow 6 Features
8.2
2,556
Not enough data
Analytics
6.4
2080
Not enough data
Execution
9.4
2459
Not enough data
8.3
2343
Not enough data
7.7
2255
Not enough data
Roadmapping
9.0
2361
Not enough data
8.4
2279
Not enough data
8.0
68
Not enough data
Logistics
7.4
35
Not enough data
7.4
31
Not enough data
7.7
33
Not enough data
7.6
29
Not enough data
6.7
28
Not enough data
Editing & Design
9.1
45
Not enough data
8.7
32
Not enough data
9.0
40
Not enough data
8.8
35
Not enough data
9.1
32
Not enough data
Agentic AI - Org Chart
7.2
23
Not enough data
6.9
22
Not enough data
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
Not enough data
8.3
432
User Analysis
Not enough data
8.6
345
Not enough data
8.5
392
User Support
Not enough data
8.5
391
Not enough data
7.6
206
Not enough data
8.0
294
Walkthrough Type
Not enough data
8.1
296
Not enough data
8.7
363
Platform Basics - Digital Adoption Platform
Not enough data
8.2
20
Not enough data
9.1
23
Analytics - Digital Adoption Platform
Not enough data
9.0
24
Functions - Digital Adoption Platform
Not enough data
8.5
17
Not enough data
9.3
26
Agentic AI - Digital Adoption Platform
Not enough data
6.2
10
Not enough data
8.1
707
Product Analytics
Not enough data
8.7
585
Not enough data
8.7
632
Not enough data
8.6
593
Not enough data
8.2
504
Not enough data
7.9
408
Not enough data
8.2
441
Not enough data
8.0
400
Not enough data
7.9
449
Agentic AI - Product Analytics
Not enough data
6.4
27
Not enough data
7.0
25
Not enough data
6.7
22
Not enough data
7.4
21
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
10.0
20
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
6
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaborative WhiteboardHide 15 FeaturesShow 15 Features
7.9
7,053
Not enough data
Design Tools
8.3
6258
Not enough data
8.5
6252
Not enough data
9.0
6360
Not enough data
8.6
6423
Not enough data
9.1
6488
Not enough data
Communication Tools
8.4
5675
Not enough data
8.9
6310
Not enough data
Integrations
6.8
4365
Not enough data
8.3
5874
Not enough data
Software Offering
9.0
6220
Not enough data
8.0
5354
Not enough data
6.9
4949
Not enough data
Agentic AI - Collaborative Whiteboard
6.1
1282
Not enough data
6.3
1273
Not enough data
6.2
1265
Not enough data
8.4
4,882
Not enough data
Collaboration Tools
9.4
4583
Not enough data
8.2
3901
Not enough data
9.0
4433
Not enough data
Visual Tools
8.5
4365
Not enough data
8.9
4407
Not enough data
8.1
3969
Not enough data
Mind Map Availability
8.3
4054
Not enough data
7.8
3429
Not enough data
7.3
3561
Not enough data
8.6
4046
Not enough data
Agentic AI - Mind Mapping
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Journey MappingHide 6 FeaturesShow 6 Features
8.4
2,160
Not enough data
Platform Basics
8.5
2051
Not enough data
7.9
1997
Not enough data
9.0
2073
Not enough data
8.3
1927
Not enough data
Feature Not Available
Not enough data
Agentic AI - Customer Journey Mapping
Feature Not Available
Not enough data
Visual Collaboration PlatformsHide 10 FeaturesShow 10 Features
7.9
6,102
Not enough data
Collaboration
8.0
4543
Not enough data
7.9
4651
Not enough data
8.6
5533
Not enough data
8.5
4896
Not enough data
Hardware
Feature Not Available
Not enough data
8.6
4799
Not enough data
Security
8.3
5129
Not enough data
8.6
4754
Not enough data
Agentic AI - Visual Collaboration Platforms
6.1
1774
Not enough data
6.3
1781
Not enough data
7.3
498
Not enough data
Platform Basics
8.1
429
Not enough data
8.2
414
Not enough data
7.9
424
Not enough data
8.2
431
Not enough data
Platform Additional Functionality
8.0
409
Not enough data
Feature Not Available
Not enough data
7.4
404
Not enough data
7.9
404
Not enough data
Agentic AI - Prototyping
6.1
316
Not enough data
6.5
317
Not enough data
Feature Not Available
Not enough data
6.2
312
Not enough data
Feature Not Available
Not enough data
8.2
1,283
Not enough data
Platform Basics
8.2
1160
Not enough data
8.4
1188
Not enough data
8.1
1155
Not enough data
8.2
1158
Not enough data
8.2
1171
Not enough data
Platform Additional Functionality
7.9
1140
Not enough data
8.2
1135
Not enough data
8.1
1162
Not enough data
7.4
1,913
Not enough data
Communication
6.8
1749
Not enough data
6.9
1753
Not enough data
7.7
1764
Not enough data
Planning
7.3
1723
Not enough data
7.6
1755
Not enough data
7.6
1746
Not enough data
8.0
1755
Not enough data
Feature Not Available
Not enough data
Workflow Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
8.4
92
Metrics
Not enough data
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
Reviews
Reviewers' Company Size
Miro
Miro
Small-Business(50 or fewer emp.)
42.9%
Mid-Market(51-1000 emp.)
31.9%
Enterprise(> 1000 emp.)
25.2%
Pendo
Pendo
Small-Business(50 or fewer emp.)
17.5%
Mid-Market(51-1000 emp.)
61.4%
Enterprise(> 1000 emp.)
21.1%
Reviewers' Industry
Miro
Miro
Computer Software
12.8%
Information Technology and Services
12.7%
Design
5.9%
Marketing and Advertising
4.6%
Financial Services
4.1%
Other
59.9%
Pendo
Pendo
Computer Software
32.8%
Information Technology and Services
15.1%
Marketing and Advertising
7.0%
Financial Services
4.4%
Hospital & Health Care
3.3%
Other
37.5%
Alternatives
Miro
Miro Alternatives
Mural
Mural
Add Mural
Lucid Visual Collaboration Suite
Lucid Visual Collaboration...
Add Lucid Visual Collaboration Suite
Creately
Creately
Add Creately
Visio
Visio
Add Visio
Pendo
Pendo Alternatives
Fullstory
Fullstory
Add Fullstory
Heap
Heap
Add Heap
Smartlook
Smartlook
Add Smartlook
Glassbox
Glassbox
Add Glassbox
Discussions
Miro
Miro Discussions
What is Miro good for?
39 Comments
AD
Any work in progress for sure, where is beneficial to have multiple parties collaborate and have visibility into materials that are shared (rather than...Read more
What is Miro Tool?
11 Comments
Paul U.
PU
A collaborative web based application that provides quality tools, templates and is flexible enough to be modified to suit individual team needsRead more
Is Miro a software?
5 Comments
Maria Angelica C.
MC
Yes, but it is more than that. Miro is a platform and a tool to engage and support all types of projects and teams!Read more
Pendo
Pendo Discussions
Which integrations does Pendo support?
2 Comments
Stephanie G.
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How is feature adoption measured?
1 Comment
GF
With a Digital Adoption Platform such as Whatfix, you can place a widget called a User Action on the feature. Then every time a user clicks on the feature it...Read more
What is feature adoption?
1 Comment
GF
In software terms, a feature refers to a specific functionality or capability that is designed and implemented within a software application. Features are...Read more