Compare MindTouch vs UseResponse
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comparison of MindTouch vs. UseResponse
based on data from user reviews. MindTouch rates 4.1/5 stars with 50 reviews. UseResponse rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.
 MindTouch (50) 4.1 out of 5 Optimized for quick response |  UseResponse |
Pricing
| ‐ | Enterprise Package $3000+ per solution | |
| ‐ | Self-Hosted $899 one-time fee | |
| ‐ | Cloud $15 per agent, per month | |
Free Trial Unavailable | Free Trial Unavailable |
Ratings
| Meets Requirements | ||
| Ease of Use | ||
| Ease of Setup | ||
| Ease of Admin | ||
| Quality of Support | ||
| Ease of Doing Business With | ||
| Product Direction (% positive) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | ||
Mid-Market (51-1000 emp.) | ||
Enterprise (> 1000 emp.) |
Reviewers' Industry
Computer Software 36.4% | Information Technology and Services 25.0% | |
Information Technology and Services 16.7% | Semiconductors 10.0% | |
Financial Services 7.6% | Internet 10.0% | |
Telecommunications 6.1% | Higher Education 10.0% | |
Internet 4.5% | Financial Services 10.0% | |
Other 28.8% | Other 35.0% |
Reviews
| Most Helpful Favorable Review | Charity D. Industry Analyst / Tech Writer in Computer Software We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements... | Jamyn S. Administrator in Computer Software The UseResponse team is quick to work with us to customize their product to our needs. |
| Most Helpful Critical Review | G2 User Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices. | Nicolas C. Administrator in Information Technology and Services Nothing |
