Compare MindTouch vs UseResponse
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comparison of MindTouch vs. UseResponse
based on data from user reviews. MindTouch rates 4.1/5 stars with 51 reviews. UseResponse rates 4.8/5 stars with 18 reviews. Each product's score is calculated by real-time data from verified user reviews.
 MindTouch (51) 4.1 out of 5 Optimized for quick response |  UseResponse |
Pricing
| ‐ | Enterprise Package $3000+ per solution | |
| ‐ | Self-Hosted $899 one-time fee | |
| ‐ | Cloud $15 per agent, per month | |
Free Trial Unavailable | Free Trial Unavailable |
Ratings
| Meets Requirements | ||
| Ease of Use | ||
| Ease of Setup | ||
| Ease of Admin | ||
| Quality of Support | ||
| Ease of Doing Business With | ||
| Product Direction (% positive) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | ||
Mid-Market (51-1000 emp.) | ||
Enterprise (> 1000 emp.) |
Reviewers' Industry
Computer Software 35.3% | Information Technology and Services 22.2% | |
Information Technology and Services 15.7% | Financial Services 11.1% | |
Telecommunications 5.9% | Computer Software 11.1% | |
Internet 5.9% | Shipbuilding 5.6% | |
Financial Services 5.9% | Semiconductors 5.6% | |
Other 31.4% | Other 44.4% |
Reviews
| Most Helpful Favorable Review | Charity D. Industry Analyst / Tech Writer in Computer Software We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements... | Administrator This software is very easy to use and the price is very affordable. You can customize it to meet your needs. The support team is always there to help you through every step of the process and they are quick to respond. We needed some customization's that... |
| Most Helpful Critical Review | Consultant Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices. |
