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Compare MindTouch, Teamwork Desk, and Evergage

Pricing

 
Starter
$7
per agent, per month (billed annually)
Evergage Platform
 
Plus
$13
per agent, per month (billed annually)
Evergage Promote Package
 
Pro
$25
per agent, per month (billed annually)
Evergage Recommend Package
 
Enterprise
Contact Us
Billed annually
 
Free Trial Unavailable
Free Trial
Free Trial Unavailable
MindTouch
Free Trial Unavailable
Teamwork Desk
Starter
$7per agent, per month (billed annually)
Plus
$13per agent, per month (billed annually)
Pro
$25per agent, per month (billed annually)
Enterprise
Contact UsBilled annually
Free Trial
Evergage
Evergage Platform
Evergage Promote Package
Evergage Recommend Package
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.1
8.9
8.4
Ease of Use
Ease of Use
8.1
8.6
6.9
Ease of Setup
Ease of Setup
7.7
8.6
7.1
Ease of Admin
Ease of Admin
8.2
8.9
7.5
Quality of Support
Quality of Support
8.7
8.9
9.1
Ease of Doing Business With
Ease of Doing Business With
8.8
8.9
9.3
Product Direction (% positive)
Product Direction (% positive)
7.9
9.2
9.1
Meets Requirements
MindTouch
8.1
Teamwork Desk
8.9
Evergage
8.4
Ease of Use
MindTouch
8.1
Teamwork Desk
8.6
Evergage
6.9
Ease of Setup
MindTouch
7.7
Teamwork Desk
8.6
Evergage
7.1
Ease of Admin
MindTouch
8.2
Teamwork Desk
8.9
Evergage
7.5
Quality of Support
MindTouch
8.7
Teamwork Desk
8.9
Evergage
9.1
Ease of Doing Business With
MindTouch
8.8
Teamwork Desk
8.9
Evergage
9.3
Product Direction (% positive)
MindTouch
7.9
Teamwork Desk
9.2
Evergage
9.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.4%
80.0%
20.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.2%
17.1%
55.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.4%
2.9%
23.9%
MindTouch
Small-Business
18.4%
Mid-Market
59.2%
Enterprise
22.4%
Teamwork Desk
Small-Business
80.0%
Mid-Market
17.1%
Enterprise
2.9%
Evergage
Small-Business
20.7%
Mid-Market
55.4%
Enterprise
23.9%

Reviewers' Industry

 
Computer Software
36.4%
Marketing and Advertising
23.4%
Computer Software
16.2%
 
Information Technology and Services
16.7%
Information Technology and Services
19.1%
Retail
11.7%
 
Financial Services
7.6%
Internet
8.5%
Marketing and Advertising
9.9%
 
Telecommunications
6.1%
Computer Software
8.5%
Information Technology and Services
9.9%
 
Internet
4.5%
Logistics and Supply Chain
6.4%
Internet
9.0%
 
Other
28.8%
Other
34.0%
Other
43.2%
MindTouch
Computer Software
36.4%
Information Technology and Services
16.7%
Financial Services
7.6%
Telecommunications
6.1%
Internet
4.5%
Other
28.8%
Teamwork Desk
Marketing and Advertising
23.4%
Information Technology and Services
19.1%
Internet
8.5%
Computer Software
8.5%
Logistics and Supply Chain
6.4%
Other
34.0%
Evergage
Computer Software
16.2%
Retail
11.7%
Marketing and Advertising
9.9%
Information Technology and Services
9.9%
Internet
9.0%
Other
43.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

G2 User in Government Administration

It's easy to use with multiple employees. Keeps everyone on task. Very user friendly and is always adding extras, like their new teamwork desk chat.

G2 User in Market Research

Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

G2 User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

G2 User in Venture Capital & Private Equity

The UX isn't great, campaign set up isn't very intuitive. Hard to build anything without code. Customer service is aggressive and makes it harder to engage.

 
MindTouch
Most Helpful Favorable Review
Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

Most Helpful Critical Review
G2 User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

Teamwork Desk
Most Helpful Favorable Review
G2 User in Government Administration

It's easy to use with multiple employees. Keeps everyone on task. Very user friendly and is always adding extras, like their new teamwork desk chat.

Most Helpful Critical Review
G2 User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

Evergage
Most Helpful Favorable Review
G2 User in Market Research

Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and...

Most Helpful Critical Review
G2 User in Venture Capital & Private Equity

The UX isn't great, campaign set up isn't very intuitive. Hard to build anything without code. Customer service is aggressive and makes it harder to engage.

Screenshots

 
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Videos

 No videos providedNo videos provided

Take a look at some of the key features of the Evergage solution, and learn how it helps professionals boost conversion rates and online sales as well as improve visitor engagement and demand generation!

MindTouch
No videos provided
Teamwork Desk
No videos provided
Evergage

Take a look at some of the key features of the Evergage solution, and learn how it helps professionals boost conversion rates and online sales as well as improve visitor engagement and demand generation!

Downloads

 No downloads providedNo downloads provided
MindTouch
No downloads provided
Teamwork Desk
No downloads provided
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