Compare MindTouch, Solvvy, and Evergage

Pricing

 
Evergage Core Platform
Contact us for pricing.
 
Evergage 1 Platform
Contact us for pricing.
 
Free Trial Unavailable
Free Trial
Free Trial Unavailable
MindTouch
Free Trial Unavailable
Solvvy
Free Trial
Evergage
Evergage Core Platform
Contact us for pricing.
Evergage 1 Platform
Contact us for pricing.
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.1
8.8
8.5
Ease of Use
Ease of Use
8.1
9.3
7.0
Ease of Setup
Ease of Setup
7.7
8.9
7.4
Ease of Admin
Ease of Admin
8.2
9.2
7.7
Quality of Support
Quality of Support
8.7
9.4
9.1
Ease of Doing Business With
Ease of Doing Business With
8.8
9.7
9.3
Product Direction (% positive)
Product Direction (% positive)
7.9
10.0
9.1
Meets Requirements
MindTouch
8.1
Solvvy
8.8
Evergage
8.5
Ease of Use
MindTouch
8.1
Solvvy
9.3
Evergage
7.0
Ease of Setup
MindTouch
7.7
Solvvy
8.9
Evergage
7.4
Ease of Admin
MindTouch
8.2
Solvvy
9.2
Evergage
7.7
Quality of Support
MindTouch
8.7
Solvvy
9.4
Evergage
9.1
Ease of Doing Business With
MindTouch
8.8
Solvvy
9.7
Evergage
9.3
Product Direction (% positive)
MindTouch
7.9
Solvvy
10.0
Evergage
9.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.4%
15.0%
19.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.2%
85.0%
56.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.4%
0%
24.1%
MindTouch
Small-Business
18.4%
Mid-Market
59.2%
Enterprise
22.4%
Solvvy
Small-Business
15.0%
Mid-Market
85.0%
Enterprise
0%
Evergage
Small-Business
19.8%
Mid-Market
56.0%
Enterprise
24.1%

Reviewers' Industry

 
Computer Software
34.0%
Internet
25.0%
Computer Software
19.0%
 
Information Technology and Services
16.0%
Computer Software
25.0%
Retail
11.2%
 
Telecommunications
6.0%
Retail
15.0%
Marketing and Advertising
9.5%
 
Internet
6.0%
Computer Networking
10.0%
Internet
7.8%
 
Financial Services
6.0%
Media Production
5.0%
Information Technology and Services
7.8%
 
Other
32.0%
Other
20.0%
Other
44.8%
MindTouch
Computer Software
34.0%
Information Technology and Services
16.0%
Telecommunications
6.0%
Internet
6.0%
Financial Services
6.0%
Other
32.0%
Solvvy
Internet
25.0%
Computer Software
25.0%
Retail
15.0%
Computer Networking
10.0%
Media Production
5.0%
Other
20.0%
Evergage
Computer Software
19.0%
Retail
11.2%
Marketing and Advertising
9.5%
Internet
7.8%
Information Technology and Services
7.8%
Other
44.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

G2 User

Their AI uses our robust Knowledge-base to get the self-service answers to our customers faster than an agent can. With the ability to train the software and see what it does and doesn't solve, we continuously improving Solvvy and our Help Center as we work...

G2 User in Market Research

Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

Yvonne M.
Administrator in Computer Software

Currently, we receive a set of customer questions to train the algorithm, and once we are done matching them to the best articles, we have to send an email to our CSM to request a new set of questions. We would like to have the ability to get more questions...

G2 User

User interface needs work and it's difficult to work with if you aren't a developer.. .

 
MindTouch
Most Helpful Favorable Review
Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

Most Helpful Critical Review
G2 User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

Solvvy
Most Helpful Favorable Review
G2 User

Their AI uses our robust Knowledge-base to get the self-service answers to our customers faster than an agent can. With the ability to train the software and see what it does and doesn't solve, we continuously improving Solvvy and our Help Center as we work...

Most Helpful Critical Review
Yvonne M.
Administrator in Computer Software

Currently, we receive a set of customer questions to train the algorithm, and once we are done matching them to the best articles, we have to send an email to our CSM to request a new set of questions. We would like to have the ability to get more questions...

Evergage
Most Helpful Favorable Review
G2 User in Market Research

Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and...

Most Helpful Critical Review
G2 User

User interface needs work and it's difficult to work with if you aren't a developer.. .

Screenshots

 
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Videos

 No videos provided

Marketers across industries are striving to deliver relevant experiences to their customers and prospects across channels — but it’s not easy. Only Evergage’s personalization and customer data platform (CDP) delivers The Power of 1, enabling digital marketers to transform the dream of 1-to-1 customer engagement into reality. Combining in-depth behavioral analytics with advanced machine learning, Evergage provides the one platform you need to systematically understand your audience members – one at a time, “in the moment” and at scale – to deliver a maximally relevant, individualized experience.

MindTouch
No videos provided
Solvvy
Evergage

Marketers across industries are striving to deliver relevant experiences to their customers and prospects across channels — but it’s not easy. Only Evergage’s personalization and customer data platform (CDP) delivers The Power of 1, enabling digital marketers to transform the dream of 1-to-1 customer engagement into reality. Combining in-depth behavioral analytics with advanced machine learning, Evergage provides the one platform you need to systematically understand your audience members – one at a time, “in the moment” and at scale – to deliver a maximally relevant, individualized experience.

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