Compare MindTouch vs Moxie

See this
comparison of MindTouch vs. Moxie
based on data from user reviews. MindTouch rates 4.1/5 stars with 50 reviews. Moxie rates 3.7/5 stars with 23 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
MindTouch
Free Trial Unavailable
Moxie
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.1
7.7
Ease of Use
Ease of Use
8.1
7.9
Ease of Setup
Ease of Setup
7.7
8.5
Ease of Admin
Ease of Admin
8.2
8.1
Quality of Support
Quality of Support
8.7
8.7
Ease of Doing Business With
Ease of Doing Business With
8.8
9.0
Product Direction (% positive)
Product Direction (% positive)
7.9
5.6
Meets Requirements
MindTouch
8.1
Moxie
7.7
Ease of Use
MindTouch
8.1
Moxie
7.9
Ease of Setup
MindTouch
7.7
Moxie
8.5
Ease of Admin
MindTouch
8.2
Moxie
8.1
Quality of Support
MindTouch
8.7
Moxie
8.7
Ease of Doing Business With
MindTouch
8.8
Moxie
9.0
Product Direction (% positive)
MindTouch
7.9
Moxie
5.6

Features

Knowledge Share
Knowledge Base
MindTouch
9.2
Moxie
8.3
Searchable Articles
MindTouch
8.2
Moxie
Not enough data available
Community Forums
MindTouch
Not enough data available
Moxie
Not enough data available
Interactive FAQs & Forums
MindTouch
Not enough data available
Moxie
Not enough data available
Interaction
Web Portals
MindTouch
8.8
Moxie
8.3
Forum to Reponse
MindTouch
Not enough data available
Moxie
8.7
Tickets and Tagging
MindTouch
8.0
Moxie
Not enough data available
Live Chat
MindTouch
8.1
Moxie
9.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.4%
4.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.2%
52.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.4%
43.5%
MindTouch
Small-Business
18.4%
Mid-Market
59.2%
Enterprise
22.4%
Moxie
Small-Business
4.3%
Mid-Market
52.2%
Enterprise
43.5%

Reviewers' Industry

 
Computer Software
34.0%
Insurance
8.7%
 
Information Technology and Services
16.0%
Financial Services
8.7%
 
Telecommunications
6.0%
Education Management
8.7%
 
Internet
6.0%
Banking
8.7%
 
Financial Services
6.0%
Retail
4.3%
 
Other
32.0%
Other
60.9%
MindTouch
Computer Software
34.0%
Information Technology and Services
16.0%
Telecommunications
6.0%
Internet
6.0%
Financial Services
6.0%
Other
32.0%
Moxie
Insurance
8.7%
Financial Services
8.7%
Education Management
8.7%
Banking
8.7%
Retail
4.3%
Other
60.9%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Robert P.
Administrator in Architecture & Planning

Customer service at MindTouch is unparalleled. I hold them up as THE example to any vendor. Any call or email into MindTouch gets an almost immediate, personal response, often by phone. Everyone I have worked with at MindTouch over the years has been...

G2 User in Retail

Moxie makes receiving and responding to emails quick and efficient.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

Kyle L.
Administrator in Information Technology and Services

Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...

 
MindTouch
Most Helpful Favorable Review
Robert P.
Administrator in Architecture & Planning

Customer service at MindTouch is unparalleled. I hold them up as THE example to any vendor. Any call or email into MindTouch gets an almost immediate, personal response, often by phone. Everyone I have worked with at MindTouch over the years has been...

Most Helpful Critical Review
G2 User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

Moxie
Most Helpful Favorable Review
G2 User in Retail

Moxie makes receiving and responding to emails quick and efficient.

Most Helpful Critical Review
Kyle L.
Administrator in Information Technology and Services

Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...

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