Compare Mindsay and Rhino Support
See this
side-by-side comparison of Mindsay vs. Rhino Support
based on preference data from user reviews. Mindsay rates 4.6/5 stars with 27 reviews. By contrast, Rhino Support rates 4.2/5 stars with 11 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Mindsay |  Rhino Support | |
| Star Rating | Mindsay | Rhino Support |
| Market Segments | Mindsay Mid-Market (48.1% of reviews) | Rhino Support Small-Business (36.4% of reviews) |
| Entry Level Price | Mindsay No pricing information available | Rhino Support $47 per month |
Mindsay vs Rhino Support
- Reviewers felt that Mindsay meets the needs of their business better than Rhino Support.
- When comparing quality of ongoing product support, reviewers felt that Mindsay is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Mindsay over Rhino Support.
Categories
Shared Categories
Mindsay and Rhino Support share no categories
Unique Categories
Mindsay is categorized as Bot Platforms, Customer Self-Service, Conversational Marketing, and Intelligent Virtual Assistants
Pricing
‐
‐
‐
Free Trial Unavailable
Solo
$47per month
Pro
$97per month
Platinum
$197per month
Free Trial
Ratings
Meets Requirements
Mindsay
Responses: 23
Rhino Support
Responses: 8
Ease of Use
Mindsay
Responses: 23
Rhino Support
Responses: 8
Ease of Setup
Mindsay
Responses: 15
Rhino Support
Not enough data availableEase of Admin
Mindsay
Responses: 15
Rhino Support
Not enough data availableQuality of Support
Mindsay
Responses: 22
Rhino Support
Responses: 8
Ease of Doing Business With
Mindsay
Responses: 14
Rhino Support
Not enough data availableProduct Direction (% positive)
Mindsay
Responses: 24
Rhino Support
Responses: 8
Reviewers' Company Size
Reviewers of Mindsay were most often representing companies in the Mid-Market segment, while reviewers for Rhino Support were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Mindsay
Rhino Support
Mid-Market
(51-1000 emp.)
Mindsay
Rhino Support
Enterprise
(> 1000 emp.)
Mindsay
Rhino Support
Reviewers' Industry
Airlines/Aviation
37.0%
Transportation/Trucking/Railroad
25.9%
Leisure, Travel & Tourism
25.9%
Sports
3.7%
Retail
3.7%
Other
3.7%
Education Management
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
45.5%
Reviews
Most Helpful Favorable Review
Fanny B.
User in Transportation/Trucking/Railroad
Mindsay let us have a chatbot responding exactly to our needs as a medium company. Also, it allows us to make evolutions that help us in commercial subject and customer service.
Glenn Wallace, R.
Administrator in Marketing and Advertising
I have run their support software for years without ever an issue. Simple to setup and manage my customer support requests.
Most Helpful Critical Review
Administrator in Airlines/Aviation
The platform was not as self-service as we would have liked from day one but Mindsay have continued to make it operate a platform where you can manage your own intents, content and implementation
Consultant in Computer Software
Comparing other help desk software company , the monthly plan of Rhino Support is a bit expensive. Overall its good for sme's , agencies or enterprise
Top Alternatives
Discussions
Mindsay has no discussions with answers
Rhino Support has no discussions with answers
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