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Compare Mindsay and Rhino Support

See this
side-by-side comparison of Mindsay vs. Rhino Support
based on preference data from user reviews. Mindsay rates 4.6/5 stars with 27 reviews. By contrast, Rhino Support rates 4.2/5 stars with 11 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Add Product
Mindsay
Mindsay
(27)
4.6 out of 5
Mindsay
Rhino Support
Rhino Support
(11)
4.2 out of 5
Rhino Support
Star Rating
Mindsay
Mindsay
Rhino Support
Rhino Support
Market Segments
Mindsay
Mindsay
Mid-Market (48.1% of reviews)
Rhino Support
Rhino Support
Small-Business (36.4% of reviews)
Entry Level Price
Mindsay
Mindsay
No pricing information available
Rhino Support
Rhino Support
$47 per month

Mindsay vs Rhino Support

  • Reviewers felt that Mindsay meets the needs of their business better than Rhino Support.
  • When comparing quality of ongoing product support, reviewers felt that Mindsay is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Mindsay over Rhino Support.
Categories
Shared Categories
Mindsay
Mindsay
Rhino Support
Rhino Support
Mindsay and Rhino Support share no categories
Unique Categories
Rhino Support
Rhino Support is categorized as Help Desk and Live Chat
Pricing
Mindsay
Mindsay Pricing
Free Trial Unavailable
Rhino Support
Rhino Support Pricing
Solo
$47per month
Pro
$97per month
Platinum
$197per month
Free Trial
Ratings
Meets Requirements
Mindsay
Mindsay
8.8
Responses: 23
Rhino Support
Rhino Support
8.3
Responses: 8
Ease of Use
Mindsay
Mindsay
8.9
Responses: 23
Rhino Support
Rhino Support
7.9
Responses: 8
Ease of Setup
Mindsay
Mindsay
9.0
Responses: 15
Rhino Support
Rhino Support
Not enough data available
Ease of Admin
Mindsay
Mindsay
9.0
Responses: 15
Rhino Support
Rhino Support
Not enough data available
Quality of Support
Mindsay
Mindsay
9.5
Responses: 22
Rhino Support
Rhino Support
7.7
Responses: 8
Ease of Doing Business With
Mindsay
Mindsay
9.6
Responses: 14
Rhino Support
Rhino Support
Not enough data available
Product Direction (% positive)
Mindsay
Mindsay
10.0
Responses: 24
Rhino Support
Rhino Support
8.5
Responses: 8
Reviewers' Company Size
Reviewers of Mindsay were most often representing companies in the Mid-Market segment, while reviewers for Rhino Support were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Mindsay
Mindsay
14.8%
Rhino Support
Rhino Support
36.4%
Mid-Market
(51-1000 emp.)
Mindsay
Mindsay
48.1%
Rhino Support
Rhino Support
36.4%
Enterprise
(> 1000 emp.)
Mindsay
Mindsay
37.0%
Rhino Support
Rhino Support
27.3%
Reviewers' Industry
Mindsay
Mindsay Industry
Airlines/Aviation
37.0%
Transportation/Trucking/Railroad
25.9%
Leisure, Travel & Tourism
25.9%
Sports
3.7%
Retail
3.7%
Other
3.7%
Rhino Support
Rhino Support Industry
Education Management
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
45.5%
Reviews
Most Helpful Favorable Review
Mindsay
Fanny B.
User in Transportation/Trucking/Railroad

Mindsay let us have a chatbot responding exactly to our needs as a medium company. Also, it allows us to make evolutions that help us in commercial subject and customer service.

Rhino Support
Glenn Wallace, R.
Administrator in Marketing and Advertising

I have run their support software for years without ever an issue. Simple to setup and manage my customer support requests.

Most Helpful Critical Review
Mindsay
G
Administrator in Airlines/Aviation

The platform was not as self-service as we would have liked from day one but Mindsay have continued to make it operate a platform where you can manage your own intents, content and implementation

Rhino Support
GC
Consultant in Computer Software

Comparing other help desk software company , the monthly plan of Rhino Support is a bit expensive. Overall its good for sme's , agencies or enterprise

Discussions
Mindsay
Mindsay Discussions
Monty the Mongoose crying
Mindsay has no discussions with answers
Rhino Support
Rhino Support Discussions
Monty the Mongoose crying
Rhino Support has no discussions with answers
Screenshots
Mindsay
Mindsay Screenshots
Rhino Support
Rhino Support Screenshots
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