G2 reviewers report that Mindbody excels in providing a comprehensive suite of tools for managing fitness businesses, with features like class and training booking, automations for client engagement, and integration with platforms like ClassPass. Users appreciate that it "includes everything needed to manage a small/medium sized fitness business."
Users say TrueCoach stands out for its user-friendly program creation, allowing trainers to quickly design and customize workout plans. One reviewer noted, "I typically know what I want for a client before sitting down to put it on paper," highlighting the platform's efficiency in program development.
Reviewers mention that while Mindbody has a higher overall satisfaction score, it faces challenges with setup and ease of use, receiving mixed feedback on its implementation process. In contrast, TrueCoach is praised for its intuitive setup, with users noting it can be done in "10 minutes or less."
According to verified reviews, Mindbody's marketing tools and payment gateway features are beneficial for small businesses, but some users feel they could be more streamlined. TrueCoach, however, is seen as less effective in this area, with users indicating that its marketing capabilities are limited.
Users highlight that Mindbody's support quality is decent, but TrueCoach shines with its responsive customer service, with many reviewers appreciating the "efficient" chat feature that allows for quick communication and support.
G2 reviewers note that while Mindbody has a broader range of features, TrueCoach's focus on workout planning and goal tracking is particularly strong, with users enjoying the ease of including videos and instructions for their clients, making it a great choice for personalized training.
Pricing
Entry-Level Pricing
Mindbody
Starter
Starting at $99.00
Per Month
Get your business running with booking, payments, reporting, and more.
What will the future of Mindbody look like? What upgrades will the system undergo in 2020.
2 Comments
RD
As the year comes to a close, we are reflecting on a productive 2019 and gearing up for an exciting 2020. MINDBODY allows business owners to eliminate...Read more
How much does it cost to use Mindbody?
1 Comment
YI
It depends on the plan you choose. It starts around $125 and upwards from there.Read more
Hi Nathan! Yes you can print off your program. Please check out this article that shows you how to do this:...Read more
What if I have more than 200 clients?
1 Comment
Official Response from TrueCoach
That's awesome! Contact us to discuss custom pricing options.
Email hello@truecoach.coRead more
What happens if I want to upgrade/downgrade after purchasing?
1 Comment
Official Response from TrueCoach
What happens if I want to upgrade/downgrade after purchasing?
Any plan can be upgraded/downgraded at any time and we'll automatically pro-rate the...Read more
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