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Compare Mindbody and TimeTap 
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At a Glance
Market Segments
Small-Business (83.8% of reviews)
Small-Business (51.6% of reviews)
Entry-Level Pricing
Starting at $99.00 Per Month
$50.95 Per Month
Mindbody
Star Rating
(466)3.7 out of 5
Market Segments
Small-Business (83.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $99.00 Per Month
Browse all 3 pricing plansTimeTap
Star Rating
(95)4.4 out of 5
Market Segments
Small-Business (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
$50.95 Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Mindbody excels in providing a comprehensive suite of tools for managing small to medium-sized fitness businesses. Users appreciate its all-in-one capabilities, including class and training booking, which streamline operations and enhance client engagement through automated campaigns.
- Users say that TimeTap stands out for its user-friendly interface and effective scheduling features. Reviewers highlight its smart automation of email and SMS reminders, which significantly reduces no-shows and confusion, making the scheduling process smooth for both clients and staff.
- According to verified reviews, Mindbody has a larger market presence and a higher overall satisfaction score, but it faces challenges with ease of setup and user experience. Some users mention that the platform can be complex to configure, which may hinder new users from fully leveraging its features.
- Reviewers mention that TimeTap shines in customization options, allowing businesses to tailor communications to their specific needs. This flexibility is particularly appreciated by users who manage diverse scheduling scenarios, from one-on-one meetings to group workshops.
- G2 reviewers highlight that while Mindbody offers robust features, its support quality is sometimes perceived as lacking compared to TimeTap. Users of TimeTap frequently commend the quality of support and responsiveness, which enhances their overall experience with the software.
- Users report that Mindbody's automations are beneficial for maintaining client engagement, but TimeTap's focus on scheduling notifications and follow-ups is seen as superior. Reviewers appreciate how TimeTap's automated reminders keep everyone informed and organized, contributing to a more efficient workflow.
Pricing
Entry-Level Pricing
Mindbody
Starter
Starting at $99.00
Per Month
Get your business running with booking, payments, reporting, and more.
- Business management tools
- Integrated payments
- Branded website booking widgets
TimeTap
Business Solo
$50.95
Per Month
When you need a custom booking solution with powerful functionality to automate your appointment booking or class scheduling. TimeTap's Business Solo plan supports 1 staff + 1 location. Discounted annual pricing is available for this plan, at $40.45/month.
- Includes All Professional Features
- Custom Booking Page
- Custom Security Levels
Free Trial
Mindbody
No trial information availableTimeTap
Free Trial is available
Ratings
Meets Requirements
7.9
383
8.8
89
Ease of Use
7.5
392
8.7
89
Ease of Setup
6.7
214
8.2
41
Ease of Admin
7.2
197
8.3
40
Quality of Support
7.6
350
8.8
84
Has the product been a good partner in doing business?
7.3
192
9.3
36
Product Direction (% positive)
6.5
385
9.1
89
Features by Category
Business Administration
6.7
28
Not enough data
7.3
31
Not enough data
7.9
40
Not enough data
7.4
33
Not enough data
7.2
29
Not enough data
Training Tools
6.8
28
Not enough data
6.3
27
Not enough data
8.7
44
Not enough data
Feature Not Available
Not enough data
5.4
23
Not enough data
Agentic AI - Personal Training
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
8.7
5
Platform Content
Not enough data
Not enough data
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Platform Performance
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Administration - Spa Management
7.0
21
Not enough data
7.7
23
Not enough data
7.8
22
Not enough data
Marketing - Spa Management
7.5
23
Not enough data
6.6
19
Not enough data
6.7
18
Not enough data
Guest Experience - Spa Management
7.9
21
Not enough data
6.4
17
Not enough data
6.8
19
Not enough data
Billing & Revenue - Gym Management
7.5
42
Not enough data
7.5
44
Not enough data
6.4
42
Not enough data
Agentic AI - Gym Management
6.8
14
Not enough data
6.4
14
Not enough data
6.5
16
Not enough data
6.6
15
Not enough data
Facility Management - Gym Management
8.2
50
Not enough data
6.3
40
Not enough data
Data & Reporting - Gym Management
8.0
46
Not enough data
7.9
45
Not enough data
Membership - Gym Management
6.6
44
Not enough data
5.9
39
Not enough data
7.2
41
Not enough data
5.6
38
Not enough data
5.8
38
Not enough data
Notifications
7.8
46
10.0
6
7.4
44
9.7
5
7.6
45
10.0
6
Settings
7.5
42
Not enough data
7.5
44
9.7
5
7.5
44
Not enough data
Personalization
7.2
44
Not enough data
7.3
44
Not enough data
Integrations
6.8
42
9.0
5
7.1
45
Not enough data
7.2
46
Not enough data
5.4
38
Not enough data
6.2
42
9.7
5
Generative AI
5.9
28
Not enough data
5.2
34
Not enough data
5.4
28
Not enough data
5.6
28
Not enough data
5.4
28
Not enough data
Agentic AI - Online Appointment Scheduling
6.5
17
Not enough data
6.4
17
Not enough data
6.6
17
Not enough data
Business Management
7.3
40
Not enough data
7.2
40
Not enough data
7.3
40
Not enough data
7.0
40
Not enough data
Class Management
7.2
39
Not enough data
7.4
39
Not enough data
6.8
39
Not enough data
Feature Not Available
Not enough data
Client Manangement
7.1
39
Not enough data
6.8
40
Not enough data
7.3
40
Not enough data
Integrations
6.5
40
Not enough data
6.9
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mindbody and TimeTap are categorized as Online Appointment Scheduling
Unique Categories
Mindbody is categorized as Spa and Salon Management, Personal Training, Gym Management, and Studio Management
TimeTap is categorized as Interview Scheduling and Patient Scheduling
Reviews
Reviewers' Company Size
Mindbody
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TimeTap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
60.5%
Consumer Services
3.5%
Retail
3.0%
Cosmetics
2.8%
Hospital & Health Care
2.1%
Other
28.2%
Health, Wellness and Fitness
11.8%
Retail
8.6%
Education Management
7.5%
Higher Education
6.5%
Music
5.4%
Other
60.2%
Alternatives
Discussions
What will the future of Mindbody look like? What upgrades will the system undergo in 2020.
2 Comments
RD
As the year comes to a close, we are reflecting on a productive 2019 and gearing up for an exciting 2020. MINDBODY allows business owners to eliminate...Read more
How much does it cost to use Mindbody?
1 Comment
YI
It depends on the plan you choose. It starts around $125 and upwards from there.Read more
Mindbody has no more discussions with answers
What kind of support can I expect?
1 Comment
Official Response from TimeTap
We pride ourselves in offering great support to all of our users. We offer one on one phone support to anyone on our paid plans at 406-233-9797. We have...Read more
How will my customers book appointments?
1 Comment
SB
Customers can book appointments through your business’s web scheduler. You can use TimeTap’s scheduling landing page that comes with your account. See an...Read more
TimeTap has no more discussions with answers
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