# Mindbody vs SimplyBook.me Comparison --- ## AI Generated Summary - **G2 reviewers report** that Mindbody excels in providing comprehensive analytics and reporting features, which users find invaluable for understanding their business performance at a glance. One user highlighted the "unbelievable reporting and analysis" that helps them manage their operations effectively. - **Users say** that SimplyBook.me stands out for its user-friendly setup and configuration options. Reviewers appreciate how easy it is to integrate with Google Calendar and how the platform divides availability by region, which helps automate scheduling and reduce human error. - **According to verified reviews** , Mindbody's interface can be overwhelming for some users, particularly those who are not tech-savvy. However, many appreciate the multiple navigation options, allowing them to access features in various ways, which enhances usability for staff members. - **Reviewers mention** that SimplyBook.me offers a modern and visually appealing interface that works well across devices. Users have noted that the program is easy to figure out, enabling them to start using it immediately without extensive training. - **G2 reviewers highlight** that Mindbody has a strong presence in the small business market, with a significant number of reviews reflecting its established reputation. However, the recent influx of reviews indicates that users are currently more engaged with Mindbody, suggesting a more active user community. - **Users report** that SimplyBook.me provides excellent customer support, with many praising the quality of assistance they receive. This is reflected in higher satisfaction ratings for support compared to Mindbody, where users have expressed some challenges in getting timely help. | | Mindbody | SimplyBook.me | |---|---|---| | **Star Rating** | 3.7 out of 5 | 4.4 out of 5 | | **Total Reviews** | 515 | 108 | | **Largest Market Segment** | Small-Business (84.5% of reviews) | Small-Business (81.3% of reviews) | | **Entry Level Price** | Starting at $99.00 Per Month | $0 | --- ## Top Pros & Cons ### Mindbody Pros: - Ease of Use (54 reviews) - Customer Support (37 reviews) Cons: - Poor Usability (26 reviews) - Missing Features (24 reviews) ### SimplyBook.me Pros: - Ease of Use (2 reviews) - Easy Setup (2 reviews) Cons: - Communication Issues (1 reviews) - Complex Setup (1 reviews) --- ## Ratings Comparison | Rating | Mindbody | SimplyBook.me | |---|---|---| | **Meets Requirements** | 7.9 (407 reviews) | 8.7 (88 reviews) | | **Ease of Use** | 7.6 (416 reviews) | 8.3 (89 reviews) | | **Ease of Setup** | 6.8 (235 reviews) | 7.6 (66 reviews) | | **Ease of Admin** | 7.3 (219 reviews) | 8.2 (65 reviews) | | **Quality of Support** | 7.6 (372 reviews) | 8.6 (74 reviews) | | **Has the product been a good partner in doing business?** | 7.3 (213 reviews) | 8.9 (64 reviews) | | **Product Direction (% positive)** | 6.5 (406 reviews) | 8.0 (88 reviews) | --- ## Pricing ### Mindbody #### Entry-Level Pricing Plan: Starter Price: Starting at $99.00 Per Month Description: Get your business running with booking, payments, reporting, and more. Key Features: - Business management tools - Integrated payments - Branded website booking widgets [Browse all 3 editions](https://www.g2.com/products/mindbody/pricing) #### Free Trial No ### SimplyBook.me #### Entry-Level Pricing Plan: Free Price: $0 Description: Free System for up to 50 bookings a month Key Features: - 1 Plugins + No Limit on service providers [Browse all 4 editions](https://www.g2.com/products/simplybook-me/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Personal Training | Product | Score | Reviews | |---|---|---| | **Mindbody** | 7.4/10 | 54 | | **SimplyBook.me** | N/A | N/A | #### Business Administration | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Website Builder** | 6.7 (29 reviews) | Not enough data | | **Marketing Tools** | 7.3 (32 reviews) | Not enough data | | **Payment Gateway** | 8.0 (41 reviews) | Not enough data | | **Messaging** | 7.5 (34 reviews) | Not enough data | | **E-Signature** | 7.2 (29 reviews) | Not enough data | #### Training Tools | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Workout Planning** | 6.8 (28 reviews) | Not enough data | | **Goal Tracking** | 6.5 (27 reviews) | Not enough data | | **Scheduling** | 8.7 (46 reviews) | Not enough data | | **Reporting** | Feature Not Available | Not enough data | | **Nutrition Tools** | 5.4 (23 reviews) | Not enough data | #### Agentic AI - Personal Training | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Autonomous Task Execution** | 7.3 (5 reviews) | Not enough data | | **Multi-step Planning** | 8.0 (5 reviews) | Not enough data | | **Cross-system Integration** | 8.0 (5 reviews) | Not enough data | | **Adaptive Learning** | 7.7 (5 reviews) | Not enough data | | **Natural Language Interaction** | 7.7 (5 reviews) | Not enough data | | **Proactive Assistance** | 7.7 (5 reviews) | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Spa and Salon Management | Product | Score | Reviews | |---|---|---| | **Mindbody** | 7.2/10 | 28 | | **SimplyBook.me** | N/A | N/A | #### Business Administration - Spa Management | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Inventory Management** | 7.0 (21 reviews) | Feature Not Available | | **Billing & Sales** | 7.9 (25 reviews) | Not enough data | | **Employee Management** | 7.9 (23 reviews) | Feature Not Available | #### Marketing - Spa Management | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Membership** | 7.6 (24 reviews) | Not enough data | | **Social Review** | 6.6 (19 reviews) | Not enough data | | **Automated Campaigns** | 6.8 (19 reviews) | Not enough data | #### Guest Experience - Spa Management | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Scheduling** | 8.1 (24 reviews) | Not enough data | | **Surveys** | 6.4 (17 reviews) | Not enough data | | **Customer Trends** | 6.8 (19 reviews) | Feature Not Available | ### Gym Management | Product | Score | Reviews | |---|---|---| | **Mindbody** | 6.9/10 | 67 | | **SimplyBook.me** | N/A | N/A | #### Billing & Revenue - Gym Management | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Automated Collections** | 7.6 (45 reviews) | Not enough data | | **Merchandise Sales** | 7.5 (46 reviews) | Not enough data | | **Invoicing** | 6.5 (43 reviews) | Not enough data | #### Agentic AI - Gym Management | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Autonomous Task Execution** | 6.8 (14 reviews) | Not enough data | | **Multi-step Planning** | 6.4 (14 reviews) | Not enough data | | **Cross-system Integration** | 6.4 (17 reviews) | Not enough data | | **Proactive Assistance** | 6.6 (15 reviews) | Not enough data | #### Facility Management - Gym Management | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Scheduling & Reservations** | 8.3 (59 reviews) | Not enough data | | **Payroll** | 6.3 (41 reviews) | Not enough data | #### Data & Reporting - Gym Management | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Data Collection** | 8.1 (48 reviews) | Not enough data | | **Reports & Dashboards** | 8.1 (50 reviews) | Not enough data | #### Membership - Gym Management | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Contract Creation** | 6.6 (45 reviews) | Not enough data | | **Lead Management** | 5.9 (39 reviews) | Not enough data | | **Online Member Portal** | 7.4 (45 reviews) | Not enough data | | **Performance Tracking** | 5.6 (38 reviews) | Not enough data | | **Marketing Tools** | 6.0 (40 reviews) | Not enough data | ### Online Appointment Scheduling | Product | Score | Reviews | |---|---|---| | **Mindbody** | 6.7/10 | 57 | | **SimplyBook.me** | 9.3/10 | 8 | #### Notifications | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Confirmations & Reminders** | 7.8 (49 reviews) | 9.6 (8 reviews) | | **Appointment Follow-Up** | 7.5 (45 reviews) | 9.0 (7 reviews) | | **Scheduling Notifications** | 7.6 (46 reviews) | 9.4 (6 reviews) | #### Settings | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Time Zone Detection** | 7.5 (42 reviews) | 9.7 (6 reviews) | | **Availability Settings** | 7.6 (45 reviews) | 9.7 (6 reviews) | | **Blocked Time Settings** | 7.5 (44 reviews) | 9.7 (6 reviews) | #### Personalization | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Branding** | 7.3 (45 reviews) | 9.4 (6 reviews) | | **Links** | 7.2 (46 reviews) | 8.3 (6 reviews) | #### Integrations | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Multi- Calendar Integration** | 6.8 (42 reviews) | 8.7 (5 reviews) | | **Website Integration** | 7.2 (47 reviews) | 9.0 (5 reviews) | | **Payment Acceptance** | 7.4 (49 reviews) | 9.3 (5 reviews) | | **Video Conferencing** | 5.4 (38 reviews) | Not enough data | | **Communication** | 6.2 (42 reviews) | 9.3 (5 reviews) | #### Generative AI | Feature | Mindbody | SimplyBook.me | |---|---|---| | **AI Text Generation** | 5.9 (28 reviews) | Not enough data | | **AI Text Summarization** | 5.2 (34 reviews) | Not enough data | | **AI Text-to-Image** | 5.4 (28 reviews) | Not enough data | | **AI Text-to-Speech** | 5.6 (28 reviews) | Not enough data | | **AI Image-to-Text** | 5.4 (28 reviews) | Not enough data | #### Agentic AI - Online Appointment Scheduling | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Autonomous Task Execution** | 6.5 (17 reviews) | Not enough data | | **Multi-step Planning** | 6.4 (17 reviews) | Not enough data | | **Natural Language Interaction** | 6.6 (17 reviews) | Not enough data | ### Business Scheduling | Product | Score | Reviews | |---|---|---| | **Mindbody** | N/A | N/A | | **SimplyBook.me** | N/A | N/A | #### Integrations | Feature | Mindbody | SimplyBook.me | |---|---|---| | **MS Teams Integration** | Not enough data | Not enough data | | **Email Integration** | Not enough data | Not enough data | | **Zoom Integration** | Not enough data | Not enough data | | **Google Meet Integration** | Not enough data | Not enough data | | **Salesforce Integration** | Not enough data | Not enough data | #### Branding & Customizatio | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Custom Booking Page** | Not enough data | Not enough data | | **Personalized Links** | Not enough data | Not enough data | | **Personalized Web Embed** | Not enough data | Not enough data | #### Automatic Rules & Configurations | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Set Working Hours** | Not enough data | Not enough data | | **Automatic Updates** | Not enough data | Not enough data | | **Buffer Times** | Not enough data | Not enough data | #### Agentic AI - Business Scheduling | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | ### Studio Management | Product | Score | Reviews | |---|---|---| | **Mindbody** | 7.1/10 | 49 | | **SimplyBook.me** | N/A | N/A | #### Business Management | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Staff Management** | 7.3 (41 reviews) | Not enough data | | **Payroll** | 7.2 (40 reviews) | Not enough data | | **Analytics and Reporting** | 7.6 (45 reviews) | Not enough data | | **Billing and Invoicing** | 7.1 (41 reviews) | Not enough data | #### Class Management | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Self-Service Portals** | 7.3 (42 reviews) | Not enough data | | **Scheduling** | 7.4 (43 reviews) | Not enough data | | **Communications** | 6.8 (40 reviews) | Not enough data | | **Recitals and Events** | Feature Not Available | Not enough data | #### Client Manangement | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Personalization** | 7.1 (40 reviews) | Not enough data | | **Mobile App** | 6.8 (43 reviews) | Not enough data | | **Student Profiles** | 7.4 (45 reviews) | Not enough data | #### Integrations | Feature | Mindbody | SimplyBook.me | |---|---|---| | **Marketing Platforms** | 6.5 (40 reviews) | Not enough data | | **Point of Sale (POS) Systems** | 7.1 (42 reviews) | Not enough data | --- ## Categories **Shared Categories (2):** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) **Unique to Mindbody (3):** [Personal Training Software](https://www.g2.com/categories/personal-training), [Gym Management Software](https://www.g2.com/categories/gym-management), [Studio Management Software](https://www.g2.com/categories/studio-management) **Unique to SimplyBook.me (1):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling) --- ## Reviewer Demographics ### By Company Size | Segment | Mindbody | SimplyBook.me | |---|---|---| | **Small-Business** | 84.5% | 81.3% | | **Mid-Market** | 11.5% | 12.1% | | **Enterprise** | 4.0% | 6.5% | ### By Industry #### Mindbody - **Health, Wellness and Fitness:** 61.4% - **Consumer Services:** 3.3% - **Cosmetics:** 2.8% - **Retail:** 2.8% - **Performing Arts:** 2.0% - **Sports:** 2.0% - **Hospital & Health Care:** 2.0% - **Entertainment:** 1.3% - **Marketing and Advertising:** 1.3% - **Professional Training & Coaching:** 1.3% - **Other:** 19.9% #### SimplyBook.me - **Health, Wellness and Fitness:** 15.0% - **Education Management:** 6.5% - **Higher Education:** 5.6% - **Information Technology and Services:** 5.6% - **Sports:** 4.7% - **Photography:** 4.7% - **Consumer Services:** 4.7% - **Professional Training & Coaching:** 3.7% - **Alternative Medicine:** 2.8% - **Marketing and Advertising:** 1.9% - **Other:** 44.9% --- ## Alternatives ### Alternatives to Mindbody - [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews) - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) — 4.5/5 stars (197 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.7/5 stars (409 reviews) - [PushPress](https://www.g2.com/products/pushpress/reviews) — 4.8/5 stars (196 reviews) - [TeamUp](https://www.g2.com/products/teamup/reviews) — 4.6/5 stars (269 reviews) - [ABC Glofox](https://www.g2.com/products/abc-glofox/reviews) — 4.5/5 stars (145 reviews) - [Wodify](https://www.g2.com/products/wodify/reviews) — 4.7/5 stars (182 reviews) - [Pike13](https://www.g2.com/products/pike13/reviews) — 3.6/5 stars (48 reviews) - [Zen Planner](https://www.g2.com/products/zen-planner/reviews) — 4.2/5 stars (101 reviews) - [Zenoti](https://www.g2.com/products/zenoti/reviews) — 4.5/5 stars (278 reviews) ### Alternatives to SimplyBook.me - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.7/5 stars (409 reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2633 reviews) - [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) — 4.7/5 stars (1934 reviews) - [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews) - [Setmore](https://www.g2.com/products/setmore/reviews) — 4.5/5 stars (269 reviews) - [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews) - [GReminders](https://www.g2.com/products/greminders/reviews) — 4.6/5 stars (655 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13793 reviews) - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) — 4.5/5 stars (197 reviews) - [Chili Piper](https://www.g2.com/products/chili-piper/reviews) — 4.6/5 stars (736 reviews) --- ## Top Discussions ### Mindbody - Title: [What will the future of Mindbody look like? What upgrades will the system undergo in 2020.](https://www.g2.com/discussions/what-will-the-future-of-mindbody-look-like-what-upgrades-will-the-system-undergo-in-2020) — 2 comments, 1 upvote > **Top comment:** "Mindbody is completing its transition into a complete business operation software by not incorporating a marketing suite that has the ability to promote..." - Title: [How much does it cost to use Mindbody?](https://www.g2.com/discussions/how-much-does-it-cost-to-use-mindbody) — 1 comment > **Top comment:** "It depends on the plan you choose. It starts around $125 and upwards from there." ### SimplyBook.me - Title: [Do you have Live Help?](https://www.g2.com/discussions/2078-do-you-have-live-help) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Yes of course, just go to our website and click on "Live Help" to the right and our support staff will help you out. We have Live Chat 17 hours a day and we..." - Title: [What is the best free scheduling software?](https://www.g2.com/discussions/what-is-the-best-free-scheduling-software) — 1 comment *(includes official response)* > **Top comment:** "SimplyBook.me offers a great free version and then the solution can grow with you as your business grows." - Title: [Is SimplyBook free?](https://www.g2.com/discussions/is-simplybook-free) — 1 comment > **Top comment:** " We do offer a free version yes that you can use as long as you like which offers up to 50 bookings a month and one free custom feature." - Title: [What is SimplyBook?](https://www.g2.com/discussions/what-is-simplybook) — 1 comment > **Top comment:** "SimplyBook.me is an online booking system that works for most service-based industries like beauty salons, fitness centers, consultants, schools, medical..." - Title: [Dear SimplyBook team, do you have any tutorials to help me to get started?](https://www.g2.com/discussions/have-you-got-tutorials) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Dear User, Yes we do have plenty of video tutorials on our appointment scheduling news blog, please check it out..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mindbody-vs-simplybook-me)