G2 reviewers report that Mindbody offers a comprehensive suite of features for managing fitness businesses, including class and training booking, which many users find essential for their operations. However, some users express that it can be overwhelming due to its complexity.
Users say eSoft Planner excels in user-friendliness, with a perfect score in ease of use. Reviewers appreciate how intuitive the platform is, making it easy for both staff and customers to navigate, which is a significant advantage for smaller businesses.
According to verified reviews, Mindbody's customer support is generally well-received, but some users have noted that response times can vary. In contrast, eSoft Planner users frequently highlight the excellent and prompt support they receive, with one reviewer mentioning the personalized training they received during implementation.
Reviewers mention that while Mindbody has a robust set of features, its setup process can be challenging, with some users feeling that it requires a steep learning curve. On the other hand, eSoft Planner is praised for its straightforward setup, with users noting that the onboarding process was smooth and well-supported.
G2 reviewers indicate that Mindbody's automation features are a standout, helping businesses engage clients effectively without constant manual effort. Users appreciate the targeted campaigns that Mindbody facilitates, which can enhance customer retention.
Users report that eSoft Planner's pricing is more accessible, starting at $39, making it an attractive option for small businesses. This affordability, combined with high satisfaction ratings, positions eSoft Planner as a strong contender for budget-conscious users looking for reliable management software.
Pricing
Entry-Level Pricing
Mindbody
Starter
Starting at $99.00
Per Month
Get your business running with booking, payments, reporting, and more.
What will the future of Mindbody look like? What upgrades will the system undergo in 2020.
2 Comments
RD
As the year comes to a close, we are reflecting on a productive 2019 and gearing up for an exciting 2020. MINDBODY allows business owners to eliminate...Read more
How much does it cost to use Mindbody?
1 Comment
YI
It depends on the plan you choose. It starts around $125 and upwards from there.Read more
eSoft Planner can be used for multiple things! It is a scheduling service for rentals, lessons, and classes. It can manage your memberships, as well as...Read more
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