Users report that Polaris ILS has a user-friendly interface, making it easier for staff to navigate, while Millennium ILS, despite its higher ease of use rating, has been noted for a steeper learning curve due to its more complex features.
Reviewers mention that Polaris ILS excels in customer support, with a quality of support rating of 7.4, but users on G2 have highlighted that Millennium ILS offers more comprehensive documentation and resources, contributing to its higher support rating of 8.3.
G2 users indicate that both products meet requirements equally well, with a score of 8.5, but users say that Polaris ILS shines in its integration capabilities with other systems, which is crucial for small businesses looking to streamline operations.
Users report that the product direction for Polaris ILS is viewed positively at 8.1%, suggesting a commitment to ongoing improvements, whereas Millennium ILS has received mixed feedback with a lower score of 4.2%, indicating some concerns about its future development.
Reviewers mention that Polaris ILS is particularly beneficial for small businesses due to its tailored features, while Millennium ILS is favored by mid-market users for its robust functionalities, which may be overwhelming for smaller organizations.
Users on G2 highlight that while both products have a solid number of reviews, Polaris ILS has a total of 14 reviews, indicating a more established user base, which can be a factor in trust and reliability for potential buyers.
Pricing
Entry-Level Pricing
Millennium ILS
No pricing available
Polaris ILS
No pricing available
Free Trial
Millennium ILS
No trial information available
Polaris ILS
No trial information available
Ratings
Meets Requirements
8.5
10
8.5
12
Ease of Use
8.7
10
7.1
12
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.3
9
7.4
11
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