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Compare Microsoft 365 and Zoom Workplace 
Featured Products
At a Glance
Market Segments
Mid-Market (35.3% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
Free
Microsoft 365
Star Rating
(5,706)4.6 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansZoom Workplace
Star Rating
(55,728)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft 365 excels in providing a comprehensive suite of productivity tools, with users praising its exceptional templates and seamless integration of applications like Teams and SharePoint for real-time collaboration. This makes it a strong choice for organizations looking for an all-in-one solution.
- Users say that Zoom Workplace stands out for its user-friendly interface and ease of joining meetings, particularly through web browsers without the need for downloads. This feature is highlighted as a significant advantage for teams that prioritize quick access and simplicity in their digital workplace.
- According to verified reviews, Microsoft 365 is recognized for its robust file sharing capabilities, with users appreciating the secure data management offered by OneDrive. This focus on security and collaboration is a key factor for businesses that handle sensitive information.
- Reviewers mention that Zoom Workplace's customer support is highly regarded, with many users noting the team's understanding and responsiveness. This level of support can be crucial for small businesses that may require more hands-on assistance as they navigate their digital tools.
- G2 reviewers highlight that while Microsoft 365 has a slightly higher overall satisfaction score, Zoom Workplace's recent reviews indicate a strong user base that values its reliability and simplicity, making it a compelling option for small businesses looking for effective collaboration tools.
- Users report that both platforms have their strengths, with Microsoft 365 being favored for its extensive features and integration capabilities, while Zoom Workplace is appreciated for its intuitive design and ease of use, particularly in scheduling and joining meetings.
Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Microsoft 365
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.3
4,717
9.2
42,428
Ease of Use
9.0
4,769
9.1
42,573
Ease of Setup
8.9
1,327
9.1
13,707
Ease of Admin
8.7
983
9.0
12,306
Quality of Support
8.5
3,984
8.7
31,343
Has the product been a good partner in doing business?
8.8
955
9.1
11,488
Product Direction (% positive)
8.8
4,651
8.3
39,918
Features by Category
File Management
9.3
182
Not enough data
9.3
180
Not enough data
9.4
179
Not enough data
9.0
173
Not enough data
8.9
174
Not enough data
Agentic AI - Cloud Content Collaboration
8.6
79
Not enough data
8.7
78
Not enough data
8.9
79
Not enough data
Collaboration
9.2
178
Not enough data
9.5
178
Not enough data
9.1
178
Not enough data
8.8
174
Not enough data
Administration
9.2
173
Not enough data
9.2
172
Not enough data
9.1
169
Not enough data
8.9
170
Not enough data
8.8
165
Not enough data
9.4
175
Not enough data
Platform
9.3
187
Not enough data
8.8
180
Not enough data
9.0
181
Not enough data
8.8
182
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6573
|
Verified
Not enough data
9.1
6772
|
Verified
Not enough data
8.8
6018
|
Verified
Collaboration
Not enough data
8.6
5121
|
Verified
Not enough data
9.1
6763
|
Verified
Not enough data
9.0
6512
|
Verified
Not enough data
8.7
4984
|
Verified
Not enough data
9.3
7119
|
Verified
Functionality
Not enough data
8.5
5079
|
Verified
Not enough data
9.0
6329
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
9.5
181
8.6
503
9.3
182
8.7
520
8.8
178
8.5
501
Business Instant Messaging
9.1
181
9.0
511
9.2
180
9.2
524
Business Instant Messaging
9.1
179
8.9
500
9.2
183
8.9
507
9.0
176
8.5
501
Generative AI - Business Instant Messaging
8.7
132
8.5
176
AI - Business Instant Messaging
8.6
131
8.4
173
8.6
133
8.4
174
8.5
133
8.3
171
8.7
136
8.3
171
Agentic AI - Business Instant Messaging
8.6
86
7.7
83
8.5
86
7.6
78
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.5
291
Not enough data
8.5
288
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
284
Communication Tools
Not enough data
8.7
284
Not enough data
8.9
291
Integrations
Not enough data
8.2
276
Not enough data
8.7
282
Software Offering
Not enough data
8.5
281
Not enough data
9.3
288
Not enough data
8.8
282
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
78
Not enough data
7.8
76
Presenter Tools
8.9
125
9.0
16928
8.5
126
8.6
12636
|
Verified
8.2
123
8.7
13566
|
Verified
8.6
123
8.9
17373
|
Verified
Conferencing Options
9.0
129
9.1
19387
|
Verified
9.0
128
9.2
19539
|
Verified
9.0
132
9.3
21526
|
Verified
Application Tools
8.9
121
8.9
16006
|
Verified
8.6
123
9.1
19224
|
Verified
8.8
123
8.8
16117
|
Verified
Agentic AI - Screen Sharing
8.2
39
7.4
236
Platform Basics
Not enough data
9.1
407
Not enough data
9.1
407
Not enough data
7.8
379
Platform Content
Not enough data
8.1
376
Not enough data
7.8
373
Not enough data
9.0
396
Platform Additional Functionality
Not enough data
8.5
396
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Platform Basics
8.7
164
Not enough data
8.8
164
Not enough data
9.1
164
Not enough data
Platform Content
8.8
165
Not enough data
8.3
164
Not enough data
8.6
157
Not enough data
9.1
163
Not enough data
Platform Additional Functionality
8.9
159
Not enough data
8.9
159
Not enough data
9.1
166
Not enough data
Generative AI
8.2
110
Not enough data
8.0
106
Not enough data
7.4
105
Not enough data
8.0
107
Not enough data
7.3
104
Not enough data
7.9
105
Not enough data
7.6
103
Not enough data
Inbox Tools
8.9
212
8.1
101
9.0
211
8.2
103
9.0
210
8.7
104
9.1
210
8.7
103
Coordination Tools
9.2
215
8.8
111
8.9
210
8.8
104
8.7
208
8.5
104
Software Options
9.3
215
9.1
104
8.8
214
9.0
104
Email Client - Agentic AI
8.3
79
7.6
52
8.2
80
7.9
53
Calculating
9.2
182
Not enough data
9.1
181
Not enough data
Insights
8.7
180
Not enough data
9.1
178
Not enough data
Editing
8.8
179
Not enough data
8.8
179
Not enough data
8.9
175
Not enough data
Functionality
8.5
176
Not enough data
8.9
180
Not enough data
9.0
174
Not enough data
9.1
178
Not enough data
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
41
Platform Data
Not enough data
8.1
60
Not enough data
8.4
59
Not enough data
8.2
59
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Applications
9.3
1308
Not enough data
9.0
1228
Not enough data
8.8
1201
Not enough data
Collaboration
9.0
1204
Not enough data
8.8
1097
Not enough data
8.7
1164
Not enough data
Management
8.9
1187
Not enough data
9.2
1232
Not enough data
9.2
1265
Not enough data
Agentic AI - Office Suites
8.1
129
Not enough data
8.2
130
Not enough data
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
9.1
193
9.2
30705
|
Verified
9.1
192
Feature Not Available
8.6
187
Feature Not Available
9.2
190
9.1
14736
|
Verified
9.2
189
9.1
14791
|
Verified
Meeting Coordination
9.2
196
8.9
28076
|
Verified
9.0
190
9.0
27160
|
Verified
9.1
190
8.9
27447
|
Verified
9.1
185
9.0
15186
|
Verified
Software Type
9.0
194
8.9
26490
|
Verified
9.1
190
8.8
13925
|
Verified
9.2
191
9.2
15838
|
Verified
Agentic AI - Video Conferencing
8.5
78
7.7
422
8.4
77
7.8
423
8.3
77
7.8
414
Survey Management
8.8
46
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Survey Customization
8.6
46
Not enough data
8.8
47
Not enough data
8.7
44
Not enough data
8.8
45
Not enough data
Survey Insights
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
8.9
45
Not enough data
Agentic AI - Survey
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
Calendar View
9.0
202
8.3
393
8.9
205
8.5
402
Shared Calendar
9.0
204
8.5
385
8.9
203
8.3
390
Accessibility
8.8
195
8.2
384
8.7
196
8.0
382
Integration
8.9
197
8.3
379
8.8
200
8.2
383
8.9
198
8.5
382
Notifications
9.0
200
8.3
384
8.6
197
7.9
380
Generative AI
7.9
139
7.4
301
8.0
135
7.5
308
7.9
134
7.6
311
Agentic AI - Calendar
7.8
75
7.7
120
Notifications
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Not enough data
Settings
9.1
114
Not enough data
9.1
111
Not enough data
9.0
111
Not enough data
Personalization
8.6
109
Not enough data
8.9
109
Not enough data
Integrations
8.9
111
Not enough data
8.9
106
Not enough data
8.3
106
Not enough data
9.0
109
Not enough data
8.8
106
Not enough data
Generative AI
8.5
81
Not enough data
8.5
79
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
81
Not enough data
Agentic AI - Online Appointment Scheduling
8.8
45
Not enough data
9.0
45
Not enough data
8.9
45
Not enough data
Design
8.8
235
9.2
43
8.9
237
9.3
43
8.7
235
9.3
43
Collaboration
9.2
239
9.4
45
9.2
239
9.2
44
File Types
9.4
243
9.0
42
9.1
241
9.1
42
8.6
232
8.9
42
Edit & Revise
8.9
242
9.1
43
8.8
236
9.0
42
9.2
242
9.2
42
Integrate & Embed
8.8
235
9.3
46
8.6
234
9.1
43
8.9
236
9.3
45
Operating System
9.4
241
9.4
45
8.5
232
9.1
45
7.9
224
8.9
41
Generative AI
8.1
178
9.1
41
8.1
177
9.2
42
7.8
173
9.2
41
8.0
176
9.4
40
7.9
171
9.0
41
Agentic AI - Document Creation
8.4
95
9.3
23
Sorting & Filtering
8.9
218
Not enough data
9.1
215
Not enough data
8.6
210
Not enough data
8.9
215
Not enough data
Integrations
9.3
217
Not enough data
8.5
208
Not enough data
8.2
202
Not enough data
Time Management
8.9
208
Not enough data
9.1
214
Not enough data
8.8
210
Not enough data
Generative AI
8.4
159
Not enough data
8.3
158
Not enough data
8.5
159
Not enough data
Agentic AI - Email Management
8.6
90
Not enough data
8.6
90
Not enough data
Integrations
Not enough data
7.7
644
Not enough data
8.6
672
Not enough data
8.9
672
Not enough data
7.7
637
Not enough data
7.6
632
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
118
Not enough data
8.8
125
Not enough data
8.5
123
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
145
Not enough data
8.7
122
Not enough data
8.7
123
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
121
Not enough data
8.4
120
Not enough data
9.1
134
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
114
Agentic AI - AI Meeting Assistants
Not enough data
7.8
76
Not enough data
7.8
77
Not enough data
8.0
76
Not enough data
7.9
77
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
8.7
9
Extensions
Not enough data
8.9
1483
|
Verified
Not enough data
8.8
1460
|
Verified
Not enough data
8.7
1368
Features
Not enough data
8.8
1378
|
Verified
Not enough data
8.7
1331
Not enough data
8.9
1770
|
Verified
Not enough data
9.2
2014
|
Verified
Not enough data
9.3
2094
|
Verified
Not enough data
8.8
1597
|
Verified
Categories
Categories
Shared Categories
Microsoft 365 and Zoom Workplace are categorized as Business Instant Messaging, Email Client, Screen Sharing, Document Creation, Calendar, and Video Conferencing
Unique Categories
Microsoft 365 is categorized as Email Management, Spreadsheets, Presentation, Online Appointment Scheduling, Cloud Content Collaboration, Office Suites, and Survey
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Scheduling, Desk Booking, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Screen and Video Capture, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.3%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
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