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At a Glance
Market Segments
Mid-Market (35.2% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
$4 user/month
Microsoft 365
Star Rating
(5,633)4.6 out of 5
Market Segments
Mid-Market (35.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansWordPress.com
Star Rating
(2,633)4.4 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
$4 user/month
Browse all 5 pricing plansMicrosoft 365 vs WordPress.com
When assessing the two solutions, reviewers found Microsoft 365 easier to use, set up, and administer. Reviewers also preferred doing business with Microsoft 365 overall.
- Reviewers felt that Microsoft 365 meets the needs of their business better than WordPress.com.
- When comparing quality of ongoing product support, reviewers felt that Microsoft 365 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Microsoft 365 over WordPress.com.
Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
WordPress.com
Personal Plan
$4
user/month
Add some personality to your website with a custom domain and access to 24/7 support.
Free Trial
Microsoft 365
Free Trial is available
WordPress.com
No trial information availableRatings
Meets Requirements
9.3
4,665
8.8
2,360
Ease of Use
9.0
4,714
8.4
2,367
Ease of Setup
8.9
1,274
8.1
1,140
Ease of Admin
8.7
960
8.5
1,120
Quality of Support
8.5
3,935
7.9
1,891
Has the product been a good partner in doing business?
8.8
933
8.5
979
Product Direction (% positive)
8.8
4,601
7.9
2,321
Features by Category
File Management
9.3
179
Not enough data
9.3
178
Not enough data
9.4
177
Not enough data
9.0
171
Not enough data
8.9
173
Not enough data
Agentic AI - Cloud Content Collaboration
8.7
76
Not enough data
8.7
75
Not enough data
8.8
76
Not enough data
Collaboration
9.2
176
Not enough data
9.5
176
Not enough data
9.1
175
Not enough data
8.8
172
Not enough data
Administration
9.2
170
Not enough data
9.2
170
Not enough data
9.1
167
Not enough data
8.9
168
Not enough data
8.8
163
Not enough data
9.4
170
Not enough data
Platform
9.3
183
Not enough data
8.8
178
Not enough data
9.0
178
Not enough data
8.8
180
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.5
179
Not enough data
9.2
181
Not enough data
8.8
177
Not enough data
Business Instant Messaging
9.1
179
Not enough data
9.2
178
Not enough data
Business Instant Messaging
9.1
178
Not enough data
9.2
181
Not enough data
9.0
175
Not enough data
Generative AI - Business Instant Messaging
8.7
133
Not enough data
AI - Business Instant Messaging
8.6
132
Not enough data
8.6
133
Not enough data
8.5
133
Not enough data
8.7
136
Not enough data
Agentic AI - Business Instant Messaging
8.6
85
Not enough data
8.5
85
Not enough data
Presenter Tools
8.9
124
Not enough data
8.5
125
Not enough data
8.2
122
Not enough data
8.6
122
Not enough data
Conferencing Options
8.9
128
Not enough data
9.0
126
Not enough data
9.0
130
Not enough data
Application Tools
8.8
120
Not enough data
8.6
122
Not enough data
8.9
122
Not enough data
Agentic AI - Screen Sharing
8.1
37
Not enough data
Platform Basics
8.7
162
Not enough data
8.8
162
Not enough data
9.1
162
Not enough data
Platform Content
8.8
163
Not enough data
8.3
162
Not enough data
8.6
155
Not enough data
9.1
159
Not enough data
Platform Additional Functionality
8.9
156
Not enough data
8.9
155
Not enough data
9.1
160
Not enough data
Generative AI
8.1
108
Not enough data
7.9
106
Not enough data
7.3
105
Not enough data
8.0
107
Not enough data
7.2
104
Not enough data
7.9
105
Not enough data
7.5
103
Not enough data
Inbox Tools
8.9
210
Not enough data
9.0
209
Not enough data
9.0
208
Not enough data
9.1
208
Not enough data
Coordination Tools
9.2
211
Not enough data
9.0
208
Not enough data
8.7
206
Not enough data
Software Options
9.3
212
Not enough data
8.8
212
Not enough data
Email Client - Agentic AI
8.3
78
Not enough data
8.2
78
Not enough data
Calculating
9.2
181
Not enough data
9.1
180
Not enough data
Insights
8.7
179
Not enough data
9.1
177
Not enough data
Editing
8.8
178
Not enough data
8.8
176
Not enough data
8.9
175
Not enough data
Functionality
8.5
175
Not enough data
8.9
174
Not enough data
9.0
172
Not enough data
9.1
176
Not enough data
Applications
9.3
1272
Not enough data
9.1
1213
Not enough data
8.8
1200
Not enough data
Collaboration
8.9
1179
Not enough data
8.8
1095
Not enough data
8.7
1147
Not enough data
Management
8.8
1170
Not enough data
9.1
1230
Not enough data
9.2
1258
Not enough data
Agentic AI - Office Suites
8.1
124
Not enough data
8.1
125
Not enough data
Collaboration Tools
9.1
193
Not enough data
9.1
191
Not enough data
8.6
187
Not enough data
9.2
189
Not enough data
9.2
189
Not enough data
Meeting Coordination
9.2
195
Not enough data
9.0
190
Not enough data
9.1
190
Not enough data
9.0
185
Not enough data
Software Type
9.0
193
Not enough data
9.1
190
Not enough data
9.2
191
Not enough data
Agentic AI - Video Conferencing
8.5
76
Not enough data
8.4
75
Not enough data
8.3
75
Not enough data
Survey Management
8.8
45
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Survey Customization
8.6
46
Not enough data
8.8
47
Not enough data
8.7
44
Not enough data
8.8
45
Not enough data
Survey Insights
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
8.9
45
Not enough data
Agentic AI - Survey
9.2
12
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
Calendar View
9.0
202
Not enough data
8.9
205
Not enough data
Shared Calendar
8.9
203
Not enough data
8.9
202
Not enough data
Accessibility
8.8
195
Not enough data
8.6
196
Not enough data
Integration
8.9
197
Not enough data
8.8
200
Not enough data
8.9
198
Not enough data
Notifications
9.0
200
Not enough data
8.6
197
Not enough data
Generative AI
7.8
139
Not enough data
8.0
135
Not enough data
7.9
134
Not enough data
Agentic AI - Calendar
7.7
72
Not enough data
Notifications
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Not enough data
Settings
9.1
114
Not enough data
9.1
110
Not enough data
9.0
111
Not enough data
Personalization
8.6
109
Not enough data
8.9
109
Not enough data
Integrations
8.9
111
Not enough data
8.9
106
Not enough data
8.3
106
Not enough data
9.0
109
Not enough data
8.8
106
Not enough data
Generative AI
8.5
81
Not enough data
8.5
79
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
80
Not enough data
Agentic AI - Online Appointment Scheduling
8.8
44
Not enough data
8.9
44
Not enough data
8.9
44
Not enough data
Design
8.8
234
Not enough data
8.9
236
Not enough data
8.7
233
Not enough data
Collaboration
9.2
236
Not enough data
9.2
236
Not enough data
File Types
9.4
241
Not enough data
9.1
239
Not enough data
8.6
231
Not enough data
Edit & Revise
8.9
240
Not enough data
8.8
235
Not enough data
9.2
239
Not enough data
Integrate & Embed
8.8
233
Not enough data
8.6
232
Not enough data
8.9
235
Not enough data
Operating System
9.4
237
Not enough data
8.5
230
Not enough data
7.9
222
Not enough data
Generative AI
8.1
175
Not enough data
8.2
176
Not enough data
7.8
172
Not enough data
8.0
175
Not enough data
7.9
170
Not enough data
Agentic AI - Document Creation
8.4
92
Not enough data
Sorting & Filtering
8.9
218
Not enough data
9.1
216
Not enough data
8.6
211
Not enough data
8.9
214
Not enough data
Integrations
9.3
217
Not enough data
8.5
208
Not enough data
8.2
203
Not enough data
Time Management
8.9
209
Not enough data
9.1
215
Not enough data
8.8
211
Not enough data
Generative AI
8.4
159
Not enough data
8.3
159
Not enough data
8.5
159
Not enough data
Agentic AI - Email Management
8.6
89
Not enough data
8.6
89
Not enough data
Platform Basics
Not enough data
8.4
120
Not enough data
8.5
120
Not enough data
8.5
121
Not enough data
8.6
120
Platform Additional Functionalities
Not enough data
8.2
111
Not enough data
8.3
117
Not enough data
8.0
111
Agentic AI - Web Design
Not enough data
8.0
24
Not enough data
7.9
24
Not enough data
8.1
24
Not enough data
8.1
24
Not enough data
7.8
24
Performance
Not enough data
9.2
16
Not enough data
9.5
16
Not enough data
8.4
16
Not enough data
8.6
16
Not enough data
8.9
14
Security
Not enough data
9.3
16
Not enough data
9.3
14
Not enough data
8.9
16
Not enough data
9.1
16
Free Resources
Not enough data
8.6
14
Not enough data
8.7
15
Not enough data
9.9
15
Performance - Cloud Web Hosting
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
10.0
5
Support - Cloud Web Hosting
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Security - Cloud Web Hosting
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Customizations
Not enough data
8.5
1693
Not enough data
8.2
1651
Not enough data
8.2
1583
Not enough data
8.6
1544
Growth
Not enough data
8.4
1532
Not enough data
8.2
1569
Not enough data
8.0
1405
Not enough data
8.0
1118
Not enough data
8.4
1298
Content
Not enough data
8.2
1260
Not enough data
8.7
1635
Not enough data
8.6
1476
Not enough data
8.8
296
Support
Not enough data
8.1
282
Categories
Categories
Shared Categories
Microsoft 365 and WordPress.com share no categories
Unique Categories
Microsoft 365 is categorized as Email Management, Business Instant Messaging, Email Client, Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Survey, and Video Conferencing
WordPress.com is categorized as Web Design, Website Builder, WordPress Hosting, Cloud Web Hosting, Managed Hosting, and Shared Hosting
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WordPress.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Education Management
5.9%
Computer Software
5.3%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.2%
Marketing and Advertising
15.9%
Computer Software
8.4%
Information Technology and Services
7.4%
Internet
3.8%
Writing and Editing
3.3%
Other
61.2%
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