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Compare Microsoft 365 and Spike 
At a Glance
Market Segments
Mid-Market (35.3% of reviews)
Small-Business (77.2% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
$5.00 1 User Per Month
Microsoft 365
Star Rating
(5,671)4.6 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansSpike
Star Rating
(255)4.6 out of 5
Market Segments
Small-Business (77.2% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft 365 excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Spike. Users appreciate the comprehensive suite of applications, highlighting features like the seamless integration of email and chat, which enhances collaboration and productivity.
- Users say that Spike offers a unique chat-style interface that transforms traditional email into a more engaging experience. This innovative approach makes it easier for users to manage their communications, as one reviewer noted, "It transforms emails into chat-style conversations, eliminating lengthy and confusing threads."
- Reviewers mention that Microsoft 365's implementation process is quick and intuitive, with many users praising the ease of navigation across its various applications. The introduction of Microsoft Copilot has further streamlined tasks, making it a favorite for those who value efficiency.
- According to verified reviews, Spike shines in its user-friendly design, with many users enjoying the "fabulous" presentation and screen view. This modern interface encourages users to engage with their emails more actively, making it feel less like a chore and more like a conversation.
- G2 reviewers highlight that while Microsoft 365 has a broader market presence and a wealth of features, Spike's focus on simplicity and ease of use appeals particularly to small businesses. Users appreciate that Spike keeps all personal messages in one place, making it straightforward to read and respond.
- Users report that Microsoft 365's robust support and extensive feature set, including advanced file sharing and collaboration tools, make it a strong choice for mid-market companies. In contrast, Spike's strengths lie in its innovative approach to email management, which resonates well with users looking for a fresh take on communication.
Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Spike
Pro
$5.00
1 User Per Month
Use Spike's email app with up to 3 email accounts with unified inbox and unlimited search history
- Conversational Email
- Spike AI
- 5 GB storage
Free Trial
Microsoft 365
Free Trial is available
Spike
Free Trial is available
Ratings
Meets Requirements
9.3
4,694
8.8
165
Ease of Use
9.0
4,746
9.3
169
Ease of Setup
8.9
1,305
9.3
51
Ease of Admin
8.7
968
8.7
34
Quality of Support
8.5
3,963
9.0
156
Has the product been a good partner in doing business?
8.8
941
8.6
32
Product Direction (% positive)
8.8
4,631
9.6
155
Features by Category
File Management
9.3
182
Not enough data
9.3
180
Not enough data
9.4
179
Not enough data
9.0
173
Not enough data
8.9
174
Not enough data
Agentic AI - Cloud Content Collaboration
8.7
78
Not enough data
8.7
77
Not enough data
8.8
78
Not enough data
Collaboration
9.2
178
Not enough data
9.5
178
Not enough data
9.1
178
Not enough data
8.8
174
Not enough data
Administration
9.2
173
Not enough data
9.2
172
Not enough data
9.1
169
Not enough data
8.9
170
Not enough data
8.8
165
Not enough data
9.4
175
Not enough data
Platform
9.3
186
Not enough data
8.9
180
Not enough data
9.0
181
Not enough data
8.8
182
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
Not enough data
9.1
25
|
Verified
Not enough data
9.3
23
|
Verified
Not enough data
8.9
24
|
Verified
Not enough data
9.1
25
|
Verified
Channels
Not enough data
8.7
21
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.6
19
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
8.2
20
|
Verified
Customers
Not enough data
8.8
20
|
Verified
Not enough data
8.6
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.4
180
8.9
64
9.3
182
9.2
68
8.8
178
8.6
69
Business Instant Messaging
9.1
180
8.8
55
9.2
179
8.4
53
Business Instant Messaging
9.1
179
9.2
67
9.2
182
9.2
62
9.0
176
Feature Not Available
Generative AI - Business Instant Messaging
8.7
132
7.4
9
AI - Business Instant Messaging
8.6
131
6.5
8
8.6
133
6.9
9
8.5
133
6.0
8
8.7
136
5.6
8
Agentic AI - Business Instant Messaging
8.6
86
Not enough data
8.5
86
Not enough data
Grammar
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
8.9
6
Formatting
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Not enough data
Content
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Product Type
Not enough data
8.7
5
Not enough data
9.3
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.9
126
Not enough data
8.5
127
Not enough data
8.2
124
Not enough data
8.6
124
Not enough data
Conferencing Options
8.9
130
Not enough data
9.0
128
Not enough data
9.0
132
Not enough data
Application Tools
8.9
122
Not enough data
8.6
124
Not enough data
8.9
124
Not enough data
Agentic AI - Screen Sharing
8.1
39
Not enough data
Platform Basics
8.7
163
Not enough data
8.8
163
Not enough data
9.1
163
Not enough data
Platform Content
8.8
164
Not enough data
8.3
163
Not enough data
8.6
156
Not enough data
9.1
160
Not enough data
Platform Additional Functionality
8.9
157
Not enough data
8.9
157
Not enough data
9.1
164
Not enough data
Generative AI
8.2
110
Not enough data
7.9
107
Not enough data
7.4
106
Not enough data
8.0
108
Not enough data
7.2
105
Not enough data
7.9
106
Not enough data
7.6
104
Not enough data
Inbox Tools
8.9
210
9.5
71
9.0
209
9.0
66
9.0
208
9.2
65
9.1
208
9.2
63
Coordination Tools
9.2
212
8.5
63
9.0
208
8.5
64
8.7
207
8.6
58
Software Options
9.3
212
9.3
68
8.8
212
9.2
69
Email Client - Agentic AI
8.3
79
Not enough data
8.2
79
Not enough data
Calculating
9.2
183
Not enough data
9.1
182
Not enough data
Insights
8.7
181
Not enough data
9.1
179
Not enough data
Editing
8.8
180
Not enough data
8.8
178
Not enough data
8.9
176
Not enough data
Functionality
8.5
177
Not enough data
8.9
180
Not enough data
9.0
175
Not enough data
9.1
178
Not enough data
Applications
9.3
1297
Not enough data
9.1
1220
Not enough data
8.8
1200
Not enough data
Collaboration
9.0
1196
Not enough data
8.8
1096
Not enough data
8.7
1159
Not enough data
Management
8.8
1181
Not enough data
9.1
1231
Not enough data
9.2
1263
Not enough data
Agentic AI - Office Suites
8.1
128
Not enough data
8.2
129
Not enough data
Collaboration Tools
9.1
194
9.1
25
|
Verified
9.1
192
8.6
18
8.6
188
8.7
17
9.2
190
8.8
27
|
Verified
9.2
190
Feature Not Available
Meeting Coordination
9.2
196
8.2
32
|
Verified
9.0
191
Feature Not Available
9.1
191
9.1
27
|
Verified
9.1
186
8.9
24
|
Verified
Software Type
9.0
194
9.0
32
|
Verified
9.1
191
9.0
27
|
Verified
9.2
192
8.9
26
|
Verified
Agentic AI - Video Conferencing
8.5
78
Not enough data
8.4
77
Not enough data
8.3
77
Not enough data
Survey Management
8.8
46
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Survey Customization
8.6
46
Not enough data
8.8
47
Not enough data
8.7
44
Not enough data
8.8
45
Not enough data
Survey Insights
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
8.9
45
Not enough data
Agentic AI - Survey
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
Calendar View
9.0
203
9.1
25
8.9
206
8.8
27
Shared Calendar
9.0
204
Feature Not Available
8.9
204
Feature Not Available
Accessibility
8.8
196
Feature Not Available
8.7
197
8.8
7
Integration
8.9
198
9.3
26
8.8
201
9.1
24
8.9
199
Feature Not Available
Notifications
9.0
201
Feature Not Available
8.6
198
Feature Not Available
Generative AI
7.8
140
Not enough data
8.0
136
Not enough data
7.9
135
Not enough data
Agentic AI - Calendar
7.8
74
Not enough data
Notifications
9.0
111
Not enough data
8.7
109
Not enough data
8.9
108
Not enough data
Settings
9.1
113
Not enough data
9.1
110
Not enough data
9.0
110
Not enough data
Personalization
8.7
108
Not enough data
8.9
108
Not enough data
Integrations
8.9
110
Not enough data
8.9
105
Not enough data
8.3
105
Not enough data
9.0
108
Not enough data
8.8
105
Not enough data
Generative AI
8.5
81
Not enough data
8.5
79
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
81
Not enough data
Agentic AI - Online Appointment Scheduling
8.8
45
Not enough data
9.0
45
Not enough data
8.9
45
Not enough data
Design
8.8
233
Not enough data
8.9
235
Not enough data
8.7
232
Not enough data
Collaboration
9.2
235
Not enough data
9.2
235
Not enough data
File Types
9.4
240
Not enough data
9.1
238
Not enough data
8.6
230
Not enough data
Edit & Revise
8.9
239
Not enough data
8.8
234
Not enough data
9.2
238
Not enough data
Integrate & Embed
8.8
232
Not enough data
8.6
231
Not enough data
8.9
234
Not enough data
Operating System
9.4
236
Not enough data
8.5
229
Not enough data
8.0
221
Not enough data
Generative AI
8.1
177
Not enough data
8.2
176
Not enough data
7.8
172
Not enough data
8.0
175
Not enough data
7.9
170
Not enough data
Agentic AI - Document Creation
8.4
93
Not enough data
Sorting & Filtering
8.9
219
Not enough data
9.1
216
Not enough data
8.6
211
Not enough data
8.9
215
Not enough data
Integrations
9.3
217
Not enough data
8.5
208
Not enough data
8.2
203
Not enough data
Time Management
8.9
209
8.7
5
9.1
215
Not enough data
8.8
211
Not enough data
Generative AI
8.4
160
Not enough data
8.3
159
Not enough data
8.5
160
Not enough data
Agentic AI - Email Management
8.6
90
Not enough data
8.6
90
Not enough data
Generative AI
Not enough data
7.0
10
Not enough data
8.0
11
Not enough data
7.0
9
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft 365 and Spike are categorized as Email Management, Business Instant Messaging, Email Client, Calendar, and Video Conferencing
Unique Categories
Microsoft 365 is categorized as Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, and Survey
Spike is categorized as Email, AI Writing Assistant, Shared Inbox, Email Encryption, Conversational Marketing, Note-Taking Software, and Audio Conferencing
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.3%
Information Technology and Services
12.2%
Marketing and Advertising
9.2%
Computer Software
8.7%
Higher Education
5.2%
Financial Services
3.1%
Other
61.6%
Alternatives
Discussions
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
3 Comments
CS
Open any program in the office suite, click on file menu and then click on options, then click on the save tab and configure the autosave every minute.Read more
How much does Spike cost?
2 Comments
PD
there's a free account for personal email. Pro costs $4 a monthRead more
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