Compare Microsoft 365 and Spike
Featured Products
At a Glance
Market Segments
Mid-Market (35.4% of reviews)
Small-Business (77.1% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
$5.00 1 User Per Month
Microsoft 365
Star Rating
(5,808)4.6 out of 5
Market Segments
Mid-Market (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plans
Spike
Star Rating
(262)4.6 out of 5
Market Segments
Small-Business (77.1% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 2 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft 365 excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Spike. Users appreciate its ease of use and the ability to seamlessly switch between applications like OneNote, Excel, and Word, which enhances productivity.
- Users say that Spike offers a unique chat-like interface that transforms the email experience, making it feel more modern and less overwhelming. This feature has been highlighted as a major advantage, allowing users to manage their emails in a way that reduces mental overhead.
- Reviewers mention that Microsoft 365's implementation process is quick and intuitive, with many users praising the onboarding experience. This is particularly beneficial for teams looking to adopt a comprehensive suite of tools without a steep learning curve.
- According to verified reviews, Spike's search functionality is notably fast and efficient, allowing users to quickly locate emails regardless of their age. This feature has been a standout for users who manage multiple accounts, enhancing their overall email management experience.
- G2 reviewers highlight that while Microsoft 365 has a robust set of features, some users feel it can be overwhelming due to its extensive options. In contrast, Spike's streamlined approach is appreciated by those who prefer a more focused email experience without unnecessary complexity.
- Users report that Microsoft 365's support quality is generally high, with many finding the assistance helpful when navigating its various tools. On the other hand, Spike's support is also well-rated, but with fewer reviews, users may find less community feedback to rely on when troubleshooting issues.
Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Spike
Pro
$5.00
1 User Per Month
Use Spike's email app with up to 3 email accounts with unified inbox and unlimited search history
- Conversational Email
- Spike AI
- 5 GB storage
Free Trial
Microsoft 365
Free Trial is available
Spike
Free Trial is available
Ratings
Meets Requirements
9.3
4,790
8.9
166
Ease of Use
9.0
4,848
9.3
170
Ease of Setup
8.9
1,399
9.3
53
Ease of Admin
8.7
1,042
8.7
36
Quality of Support
8.5
4,050
9.0
158
Has the product been a good partner in doing business?
8.8
1,016
8.6
34
Product Direction (% positive)
8.8
4,718
9.6
156
Features by Category
File Management
9.2
181
Not enough data
9.2
176
Not enough data
9.3
175
Not enough data
8.9
170
Not enough data
8.8
170
Not enough data
Agentic AI - Cloud Content Collaboration
8.5
70
Not enough data
8.6
70
Not enough data
8.8
71
Not enough data
Collaboration
9.2
174
Not enough data
9.5
178
Not enough data
9.1
178
Not enough data
8.8
172
Not enough data
Administration
9.1
170
Not enough data
9.2
169
Not enough data
9.0
166
Not enough data
8.9
163
Not enough data
8.8
159
Not enough data
9.4
171
Not enough data
Platform
9.3
179
Not enough data
8.8
174
Not enough data
8.9
173
Not enough data
8.7
174
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
Not enough data
9.1
25
|
Verified
Not enough data
9.3
23
|
Verified
Not enough data
8.9
24
|
Verified
Not enough data
9.1
25
|
Verified
Channels
Not enough data
8.7
21
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.6
19
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
8.2
20
|
Verified
Customers
Not enough data
8.8
20
|
Verified
Not enough data
8.6
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.4
175
8.9
64
9.2
174
9.2
69
8.8
170
8.7
70
Business Instant Messaging
9.1
173
8.9
56
9.2
174
8.4
54
Business Instant Messaging
9.0
172
9.2
68
9.2
176
9.2
63
8.9
169
Feature Not Available
Generative AI - Business Instant Messaging
8.6
124
7.7
10
AI - Business Instant Messaging
8.5
124
6.9
9
8.6
125
7.2
10
8.5
125
6.5
9
8.6
127
6.1
9
Agentic AI - Business Instant Messaging
8.5
78
5.0
5
8.4
78
5.7
5
Grammar
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
9.0
7
Formatting
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.0
5
Content
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
8.9
6
Product Type
Not enough data
8.9
6
Not enough data
9.2
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.9
124
Not enough data
8.5
125
Not enough data
8.2
122
Not enough data
8.6
122
Not enough data
Conferencing Options
9.0
129
Not enough data
9.0
130
Not enough data
9.0
134
Not enough data
Application Tools
8.8
122
Not enough data
8.6
123
Not enough data
8.8
124
Not enough data
Agentic AI - Screen Sharing
8.2
38
Not enough data
Platform Basics
8.7
166
Not enough data
8.8
164
Not enough data
9.1
167
Not enough data
Platform Content
8.8
166
Not enough data
8.3
162
Not enough data
8.5
154
Not enough data
9.1
166
Not enough data
Platform Additional Functionality
8.9
160
Not enough data
8.9
160
Not enough data
9.1
171
Not enough data
Generative AI
8.2
108
Not enough data
7.9
104
Not enough data
7.3
103
Not enough data
8.0
105
Not enough data
7.2
102
Not enough data
7.9
103
Not enough data
7.5
101
Not enough data
Inbox Tools
8.9
208
9.5
72
9.0
206
9.1
67
9.0
208
9.2
66
9.0
208
9.2
64
Coordination Tools
9.2
218
8.5
64
8.9
207
8.6
65
8.7
204
8.6
60
Software Options
9.3
216
9.3
69
8.8
211
9.2
70
Email Client - Agentic AI
8.2
72
Not enough data
8.0
73
Not enough data
Calculating
9.2
184
Not enough data
9.1
182
Not enough data
Insights
8.7
182
Not enough data
9.1
180
Not enough data
Editing
8.8
180
Not enough data
8.8
183
Not enough data
8.9
176
Not enough data
Functionality
8.5
177
Not enough data
8.9
183
Not enough data
9.0
176
Not enough data
9.1
180
Not enough data
Applications
9.3
1344
Not enough data
9.0
1251
Not enough data
8.8
1201
Not enough data
Collaboration
9.0
1235
Not enough data
8.8
1094
Not enough data
8.7
1178
Not enough data
Management
8.8
1197
Not enough data
9.2
1230
Not enough data
9.2
1263
Not enough data
Agentic AI - Office Suites
8.1
127
Not enough data
8.1
136
Not enough data
Collaboration Tools
9.0
186
9.1
25
|
Verified
9.1
185
8.6
18
8.6
180
8.7
17
9.1
183
8.8
27
|
Verified
9.1
181
Feature Not Available
Meeting Coordination
9.2
189
8.2
32
|
Verified
9.0
182
Feature Not Available
9.0
182
9.1
27
|
Verified
9.0
177
8.9
24
|
Verified
Software Type
9.0
187
9.0
32
|
Verified
9.1
183
9.0
27
|
Verified
9.2
185
8.9
26
|
Verified
Agentic AI - Video Conferencing
8.3
68
Not enough data
8.3
68
Not enough data
8.1
68
Not enough data
Survey Management
8.8
47
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Survey Customization
8.6
46
Not enough data
8.8
47
Not enough data
8.7
45
Not enough data
8.8
44
Not enough data
Survey Insights
8.9
45
Not enough data
9.0
43
Not enough data
9.0
44
Not enough data
9.0
47
Not enough data
Agentic AI - Survey
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
Calendar View
9.0
200
9.1
25
8.9
203
8.8
27
Shared Calendar
9.0
203
Feature Not Available
8.9
200
Feature Not Available
Accessibility
8.8
191
Feature Not Available
8.6
192
8.8
7
Integration
8.8
193
9.3
26
8.7
196
9.1
24
8.8
194
Feature Not Available
Notifications
9.0
196
Feature Not Available
8.6
193
Feature Not Available
Generative AI
7.8
134
Not enough data
8.0
131
Not enough data
7.8
130
Not enough data
Agentic AI - Calendar
7.7
71
Not enough data
Notifications
9.0
110
Not enough data
8.7
109
Not enough data
8.9
108
Not enough data
Settings
9.1
112
Not enough data
9.1
108
Not enough data
9.0
108
Not enough data
Personalization
8.6
108
Not enough data
8.8
107
Not enough data
Integrations
8.9
109
Not enough data
8.9
103
Not enough data
8.3
103
Not enough data
9.0
106
Not enough data
8.7
104
Not enough data
Generative AI
8.5
77
Not enough data
8.5
77
Not enough data
8.1
77
Not enough data
8.3
78
Not enough data
8.2
78
Not enough data
Agentic AI - Online Appointment Scheduling
8.7
42
Not enough data
8.9
43
Not enough data
8.8
43
Not enough data
Design
8.8
226
Not enough data
8.8
229
Not enough data
8.7
228
Not enough data
Collaboration
9.2
230
Not enough data
9.2
231
Not enough data
File Types
9.4
236
Not enough data
9.1
232
Not enough data
8.5
224
Not enough data
Edit & Revise
8.9
232
Not enough data
8.8
227
Not enough data
9.2
234
Not enough data
Integrate & Embed
8.8
228
Not enough data
8.5
226
Not enough data
8.8
229
Not enough data
Operating System
9.4
232
Not enough data
8.5
224
Not enough data
7.8
216
Not enough data
Generative AI
8.0
168
Not enough data
8.1
167
Not enough data
7.7
164
Not enough data
7.9
167
Not enough data
7.8
162
Not enough data
Agentic AI - Document Creation
8.3
86
Not enough data
Sorting & Filtering
8.9
210
Not enough data
9.0
206
Not enough data
8.5
200
Not enough data
8.9
205
Not enough data
Integrations
9.3
211
Not enough data
8.4
199
Not enough data
8.1
195
Not enough data
Time Management
8.8
199
9.0
5
9.0
206
Not enough data
8.7
201
Not enough data
Generative AI
8.3
149
Not enough data
8.2
149
Not enough data
8.4
151
Not enough data
Agentic AI - Email Management
8.5
81
Not enough data
8.5
81
Not enough data
Generative AI
Not enough data
7.0
10
Not enough data
8.0
11
Not enough data
7.0
9
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft 365 and Spike are categorized as Email Management, Business Instant Messaging, Email Client, Calendar, and Video Conferencing
Unique Categories
Microsoft 365 is categorized as Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, and Survey
Spike is categorized as Email, AI Writing Assistant, Shared Inbox, Email Encryption, Conversational Marketing, Note-Taking Software, and Audio Conferencing
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.8%
Hospital & Health Care
4.0%
Other
69.4%
Information Technology and Services
12.2%
Marketing and Advertising
9.1%
Computer Software
9.1%
Higher Education
5.2%
Financial Services
3.0%
Other
61.3%
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