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Compare Microsoft 365 and Smartsheet 
Featured Products
At a Glance
Market Segments
Mid-Market (35.3% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
$9.00 1 user Per Month
Microsoft 365
Star Rating
(5,671)4.6 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansSmartsheet
Star Rating
(21,398)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansMicrosoft 365 vs Smartsheet
When assessing the two solutions, reviewers found Microsoft 365 easier to use, set up, and administer. Reviewers also preferred doing business with Microsoft 365 overall.
- Reviewers felt that Microsoft 365 meets the needs of their business better than Smartsheet.
- When comparing quality of ongoing product support, reviewers felt that Microsoft 365 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Microsoft 365 over Smartsheet.
Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Microsoft 365
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
9.3
4,694
8.5
18,113
Ease of Use
9.0
4,746
8.4
18,353
Ease of Setup
8.9
1,305
8.3
10,145
Ease of Admin
8.7
968
8.5
7,605
Quality of Support
8.5
3,963
8.3
14,022
Has the product been a good partner in doing business?
8.8
941
8.6
7,055
Product Direction (% positive)
8.8
4,631
8.6
17,606
Features by Category
File Management
9.3
182
Not enough data
9.3
180
Not enough data
9.4
179
Not enough data
9.0
173
Not enough data
8.9
174
Not enough data
Agentic AI - Cloud Content Collaboration
8.7
78
Not enough data
8.7
77
Not enough data
8.8
78
Not enough data
Collaboration
9.2
178
Not enough data
9.5
178
Not enough data
9.1
178
Not enough data
8.8
174
Not enough data
Administration
9.2
173
Not enough data
9.2
172
Not enough data
9.1
169
Not enough data
8.9
170
Not enough data
8.8
165
Not enough data
9.4
175
Not enough data
Platform
9.3
186
Not enough data
8.9
180
Not enough data
9.0
181
Not enough data
8.8
182
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
Not enough data
8.7
10055
|
Verified
Not enough data
8.8
10059
|
Verified
Not enough data
8.5
9784
|
Verified
Not enough data
8.4
9462
|
Verified
Not enough data
8.1
9269
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9335
|
Verified
Not enough data
8.0
8798
|
Verified
Projects
Not enough data
8.6
9282
|
Verified
Not enough data
8.3
8629
|
Verified
Not enough data
8.2
8743
|
Verified
Not enough data
8.0
8659
|
Verified
Not enough data
8.2
8828
|
Verified
Not enough data
7.6
7599
|
Verified
Not enough data
8.0
8299
|
Verified
Not enough data
8.1
8859
|
Verified
Not enough data
7.8
7840
|
Verified
Not enough data
7.6
7444
|
Verified
Not enough data
7.6
7263
|
Verified
Resource Management
Not enough data
7.6
7739
|
Verified
Not enough data
7.6
7807
|
Verified
Not enough data
8.1
8438
|
Verified
Project Monitoring
Not enough data
7.8
7450
|
Verified
Not enough data
7.7
7560
|
Verified
Not enough data
8.2
8607
|
Verified
Generative AI
Not enough data
6.0
3060
Not enough data
6.1
3045
Agentic AI - Project Management
Not enough data
5.5
923
Not enough data
5.9
923
Not enough data
5.7
916
Not enough data
5.7
914
Not enough data
5.6
914
Not enough data
5.6
911
Not enough data
5.8
913
Portfolio Management
Not enough data
7.9
4813
Not enough data
8.5
5518
Not enough data
8.0
4999
Not enough data
7.7
4603
Project Management
Not enough data
8.2
5419
Not enough data
8.3
5496
Not enough data
7.7
4623
Resource Management
Not enough data
7.8
4754
Not enough data
7.8
4823
Not enough data
7.9
4773
Data & Analytics
Not enough data
8.0
4984
Not enough data
8.0
5162
Not enough data
8.1
5076
Not enough data
7.5
4446
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Business Instant Messaging
9.4
180
Not enough data
9.3
182
Not enough data
8.8
178
Not enough data
Business Instant Messaging
9.1
180
Not enough data
9.2
179
Not enough data
Business Instant Messaging
9.1
179
Not enough data
9.2
182
Not enough data
9.0
176
Not enough data
Generative AI - Business Instant Messaging
8.7
132
Not enough data
AI - Business Instant Messaging
8.6
131
Not enough data
8.6
133
Not enough data
8.5
133
Not enough data
8.7
136
Not enough data
Agentic AI - Business Instant Messaging
8.6
86
Not enough data
8.5
86
Not enough data
Setup
Not enough data
8.3
5156
Not enough data
Feature Not Available
Not enough data
8.1
5021
Not enough data
8.5
5392
Management
Not enough data
Feature Not Available
Not enough data
8.1
4652
Not enough data
7.5
4367
Generative AI
Not enough data
6.3
1818
Agentic AI - Workflow Management
Not enough data
5.9
406
Not enough data
5.9
409
Not enough data
5.9
404
Not enough data
5.9
400
Not enough data
5.9
399
Not enough data
5.9
401
Not enough data
6.1
402
Presenter Tools
8.9
126
Not enough data
8.5
127
Not enough data
8.2
124
Not enough data
8.6
124
Not enough data
Conferencing Options
8.9
130
Not enough data
9.0
128
Not enough data
9.0
132
Not enough data
Application Tools
8.9
122
Not enough data
8.6
124
Not enough data
8.9
124
Not enough data
Agentic AI - Screen Sharing
8.1
39
Not enough data
Platform Basics
8.7
163
Not enough data
8.8
163
Not enough data
9.1
163
Not enough data
Platform Content
8.8
164
Not enough data
8.3
163
Not enough data
8.6
156
Not enough data
9.1
160
Not enough data
Platform Additional Functionality
8.9
157
Not enough data
8.9
157
Not enough data
9.1
164
Not enough data
Generative AI
8.2
110
Not enough data
7.9
107
Not enough data
7.4
106
Not enough data
8.0
108
Not enough data
7.2
105
Not enough data
7.9
106
Not enough data
7.6
104
Not enough data
Inbox Tools
8.9
210
Not enough data
9.0
209
Not enough data
9.0
208
Not enough data
9.1
208
Not enough data
Coordination Tools
9.2
212
Not enough data
9.0
208
Not enough data
8.7
207
Not enough data
Software Options
9.3
212
Not enough data
8.8
212
Not enough data
Email Client - Agentic AI
8.3
79
Not enough data
8.2
79
Not enough data
Calculating
9.2
183
Not enough data
9.1
182
Not enough data
Insights
8.7
181
Not enough data
9.1
179
Not enough data
Editing
8.8
180
Not enough data
8.8
178
Not enough data
8.9
176
Not enough data
Functionality
8.5
177
Not enough data
8.9
180
Not enough data
9.0
175
Not enough data
9.1
178
Not enough data
Applications
9.3
1297
Not enough data
9.1
1220
Not enough data
8.8
1200
Not enough data
Collaboration
9.0
1196
Not enough data
8.8
1096
Not enough data
8.7
1159
Not enough data
Management
8.8
1181
Not enough data
9.1
1231
Not enough data
9.2
1263
Not enough data
Agentic AI - Office Suites
8.1
128
Not enough data
8.2
129
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
Not enough data
8.7
7310
Not enough data
8.8
7391
Not enough data
8.3
6923
Not enough data
7.8
6114
Task Management
Not enough data
8.5
7068
Not enough data
8.5
6977
Not enough data
8.1
6637
Not enough data
8.2
6463
Generative AI
Not enough data
6.2
2413
Not enough data
6.2
2415
Automation
Not enough data
8.5
4249
Not enough data
8.3
4202
Not enough data
8.1
3935
Administration
Not enough data
8.2
4102
Not enough data
8.1
3884
Not enough data
8.8
4100
Project management
Not enough data
8.7
4167
Not enough data
8.2
3895
Not enough data
8.6
4177
Not enough data
8.3
4026
Not enough data
8.4
3946
Not enough data
8.0
3623
Not enough data
8.3
4064
Workload
Not enough data
8.0
3695
Not enough data
8.3
3937
Not enough data
8.0
3739
Not enough data
7.9
3553
Communication & Collaboration
Not enough data
8.1
3723
Not enough data
8.3
3918
Not enough data
8.8
4115
Cost Management
Not enough data
7.7
3428
Not enough data
7.8
3422
Not enough data
7.5
3233
Integration
Not enough data
7.4
3275
Not enough data
7.4
3325
Not enough data
7.4
3356
Generative AI
Not enough data
6.5
1654
Not enough data
6.5
1660
Agentic AI - Work Management
Not enough data
5.8
362
Not enough data
6.0
361
Not enough data
5.8
361
Not enough data
5.8
359
Communication
Not enough data
7.2
5663
Not enough data
7.6
6045
Not enough data
7.5
5801
Not enough data
7.7
5827
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7183
Not enough data
8.4
7124
Not enough data
8.0
6870
Not enough data
7.8
6095
Controls
Not enough data
8.0
6468
Not enough data
7.6
5486
Not enough data
8.2
6799
Not enough data
Feature Not Available
Not enough data
7.9
6082
Project Management
Not enough data
8.8
7422
Not enough data
8.7
7295
Not enough data
8.6
7160
Not enough data
7.9
6147
Remote Collaboration
Not enough data
8.4
6557
Not enough data
8.5
6737
Not enough data
8.4
6629
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2272
Not enough data
6.3
2276
Agentic AI - Project Collaboration
Not enough data
5.7
427
Not enough data
5.6
427
Collaboration Tools
9.1
194
Not enough data
9.1
192
Not enough data
8.6
188
Not enough data
9.2
190
Not enough data
9.2
190
Not enough data
Meeting Coordination
9.2
196
Not enough data
9.0
191
Not enough data
9.1
191
Not enough data
9.1
186
Not enough data
Software Type
9.0
194
Not enough data
9.1
191
Not enough data
9.2
192
Not enough data
Agentic AI - Video Conferencing
8.5
78
Not enough data
8.4
77
Not enough data
8.3
77
Not enough data
Survey Management
8.8
46
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Survey Customization
8.6
46
Not enough data
8.8
47
Not enough data
8.7
44
Not enough data
8.8
45
Not enough data
Survey Insights
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
8.9
45
Not enough data
Agentic AI - Survey
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
Calendar View
9.0
203
Not enough data
8.9
206
Not enough data
Shared Calendar
9.0
204
Not enough data
8.9
204
Not enough data
Accessibility
8.8
196
Not enough data
8.7
197
Not enough data
Integration
8.9
198
Not enough data
8.8
201
Not enough data
8.9
199
Not enough data
Notifications
9.0
201
Not enough data
8.6
198
Not enough data
Generative AI
7.8
140
Not enough data
8.0
136
Not enough data
7.9
135
Not enough data
Agentic AI - Calendar
7.8
74
Not enough data
Notifications
9.0
111
Not enough data
8.7
109
Not enough data
8.9
108
Not enough data
Settings
9.1
113
Not enough data
9.1
110
Not enough data
9.0
110
Not enough data
Personalization
8.7
108
Not enough data
8.9
108
Not enough data
Integrations
8.9
110
Not enough data
8.9
105
Not enough data
8.3
105
Not enough data
9.0
108
Not enough data
8.8
105
Not enough data
Generative AI
8.5
81
Not enough data
8.5
79
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
81
Not enough data
Agentic AI - Online Appointment Scheduling
8.8
45
Not enough data
9.0
45
Not enough data
8.9
45
Not enough data
Design
8.8
233
Not enough data
8.9
235
Not enough data
8.7
232
Not enough data
Collaboration
9.2
235
Not enough data
9.2
235
Not enough data
File Types
9.4
240
Not enough data
9.1
238
Not enough data
8.6
230
Not enough data
Edit & Revise
8.9
239
Not enough data
8.8
234
Not enough data
9.2
238
Not enough data
Integrate & Embed
8.8
232
Not enough data
8.6
231
Not enough data
8.9
234
Not enough data
Operating System
9.4
236
Not enough data
8.5
229
Not enough data
8.0
221
Not enough data
Generative AI
8.1
177
Not enough data
8.2
176
Not enough data
7.8
172
Not enough data
8.0
175
Not enough data
7.9
170
Not enough data
Agentic AI - Document Creation
8.4
93
Not enough data
Sorting & Filtering
8.9
219
Not enough data
9.1
216
Not enough data
8.6
211
Not enough data
8.9
215
Not enough data
Integrations
9.3
217
Not enough data
8.5
208
Not enough data
8.2
203
Not enough data
Time Management
8.9
209
Not enough data
9.1
215
Not enough data
8.8
211
Not enough data
Generative AI
8.4
160
Not enough data
8.3
159
Not enough data
8.5
160
Not enough data
Agentic AI - Email Management
8.6
90
Not enough data
8.6
90
Not enough data
Categories
Categories
Shared Categories
Microsoft 365 and Smartsheet share no categories
Unique Categories
Microsoft 365 is categorized as Email Management, Business Instant Messaging, Email Client, Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Survey, and Video Conferencing
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, Task Management, and Project Management
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.3%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Alternatives
Discussions
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
3 Comments
CS
Open any program in the office suite, click on file menu and then click on options, then click on the save tab and configure the autosave every minute.Read more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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