Introducing G2.ai, the future of software buying.Try now
Compare Microsoft 365 and Qualified 
Featured Products
At a Glance
Market Segments
Mid-Market (35.3% of reviews)
Mid-Market (70.5% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
Contact Us
Microsoft 365
Star Rating
(5,671)4.6 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansQualified
Star Rating
(1,378)4.9 out of 5
Market Segments
Mid-Market (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft 365 excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Qualified. Users appreciate the comprehensive suite of applications, highlighting the ease of navigation and the convenience of accessing email and chat features, especially with the introduction of Microsoft Copilot.
- Users say that Qualified shines in its AI capabilities, particularly with its AI SDR feature, which has reportedly increased the number of meetings booked for users. This functionality allows for tailored communication with prospects across different industries, showcasing Qualified's strength in engaging web visitors effectively.
- Reviewers mention that while Microsoft 365 offers a robust set of tools, some users find it challenging to configure the software to meet their specific workflow needs. In contrast, Qualified users appreciate the personalized support from their representatives, who are noted for their deep understanding of both Salesforce and Qualified.
- According to verified reviews, Microsoft 365's implementation process is praised for its intuitive onboarding, making it easier for new users to get started. However, Qualified users have expressed satisfaction with the quick setup and ease of use, particularly in creating specific AI-driven chat experiences.
- G2 reviewers highlight that Microsoft 365's quality of support is a notable area for improvement, with users rating it lower than Qualified's support services. Qualified users frequently commend the responsiveness and expertise of their support team, which enhances their overall experience with the software.
- Users report that both products have strong features for scheduling and notifications, but Qualified edges out with higher ratings in areas like scheduling notifications and multi-calendar integration. Microsoft 365 users, however, appreciate its video conferencing capabilities, which are essential for remote collaboration.
Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Qualified
Premier
Contact Us
Scale pipeline with Piper the AI SDR and sales rep conversations.
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails
Free Trial
Microsoft 365
Free Trial is available
Qualified
No trial information availableRatings
Meets Requirements
9.3
4,694
9.6
1,107
Ease of Use
9.0
4,746
9.2
1,118
Ease of Setup
8.9
1,305
9.2
811
Ease of Admin
8.7
968
9.2
801
Quality of Support
8.5
3,963
9.9
1,107
Has the product been a good partner in doing business?
8.8
941
9.9
819
Product Direction (% positive)
8.8
4,631
9.9
1,041
Features by Category
File Management
9.3
182
Not enough data
9.3
180
Not enough data
9.4
179
Not enough data
9.0
173
Not enough data
8.9
174
Not enough data
Agentic AI - Cloud Content Collaboration
8.7
78
Not enough data
8.7
77
Not enough data
8.8
78
Not enough data
Collaboration
9.2
178
Not enough data
9.5
178
Not enough data
9.1
178
Not enough data
8.8
174
Not enough data
Administration
9.2
173
Not enough data
9.2
172
Not enough data
9.1
169
Not enough data
8.9
170
Not enough data
8.8
165
Not enough data
9.4
175
Not enough data
Platform
9.3
186
Not enough data
8.9
180
Not enough data
9.0
181
Not enough data
8.8
182
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
Not enough data
9.2
350
|
Verified
Not enough data
9.1
387
|
Verified
Not enough data
9.6
436
|
Verified
Not enough data
9.3
394
|
Verified
Channels
Not enough data
Feature Not Available
Not enough data
9.6
414
|
Verified
Not enough data
7.3
172
Not enough data
Feature Not Available
Not enough data
8.5
173
|
Verified
Customers
Not enough data
9.4
382
|
Verified
Not enough data
9.4
332
|
Verified
Not enough data
9.2
397
|
Verified
Not enough data
9.5
388
|
Verified
Not enough data
9.4
386
|
Verified
Agentic AI - Conversational Marketing
Not enough data
8.5
37
Not enough data
8.4
33
Not enough data
8.9
38
Not enough data
8.9
38
Not enough data
9.1
39
Not enough data
8.5
35
Not enough data
8.6
34
Lead Facilitation
Not enough data
9.5
73
|
Verified
Not enough data
9.2
73
|
Verified
Not enough data
9.2
62
|
Verified
Not enough data
9.6
76
|
Verified
Organization
Not enough data
9.2
54
|
Verified
Not enough data
9.3
57
|
Verified
Not enough data
9.2
64
|
Verified
Performance Analysis
Not enough data
9.0
45
|
Verified
Not enough data
9.5
48
|
Verified
Sales Analysis
Not enough data
8.7
44
|
Verified
Not enough data
8.8
42
|
Verified
Generative AI
Not enough data
9.5
44
Not enough data
9.6
41
Agentic AI - AI Sales Assistant
Not enough data
9.9
12
Not enough data
9.7
11
Not enough data
9.9
13
Not enough data
8.9
14
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.7
10
Business Instant Messaging
9.4
180
Not enough data
9.3
182
Not enough data
8.8
178
Not enough data
Business Instant Messaging
9.1
180
Not enough data
9.2
179
Not enough data
Business Instant Messaging
9.1
179
Not enough data
9.2
182
Not enough data
9.0
176
Not enough data
Generative AI - Business Instant Messaging
8.7
132
Not enough data
AI - Business Instant Messaging
8.6
131
Not enough data
8.6
133
Not enough data
8.5
133
Not enough data
8.7
136
Not enough data
Agentic AI - Business Instant Messaging
8.6
86
Not enough data
8.5
86
Not enough data
Presenter Tools
8.9
126
Not enough data
8.5
127
Not enough data
8.2
124
Not enough data
8.6
124
Not enough data
Conferencing Options
8.9
130
Not enough data
9.0
128
Not enough data
9.0
132
Not enough data
Application Tools
8.9
122
Not enough data
8.6
124
Not enough data
8.9
124
Not enough data
Agentic AI - Screen Sharing
8.1
39
Not enough data
Platform Basics
8.7
163
Not enough data
8.8
163
Not enough data
9.1
163
Not enough data
Platform Content
8.8
164
Not enough data
8.3
163
Not enough data
8.6
156
Not enough data
9.1
160
Not enough data
Platform Additional Functionality
8.9
157
Not enough data
8.9
157
Not enough data
9.1
164
Not enough data
Generative AI
8.2
110
Not enough data
7.9
107
Not enough data
7.4
106
Not enough data
8.0
108
Not enough data
7.2
105
Not enough data
7.9
106
Not enough data
7.6
104
Not enough data
Inbox Tools
8.9
210
Not enough data
9.0
209
Not enough data
9.0
208
Not enough data
9.1
208
Not enough data
Coordination Tools
9.2
212
Not enough data
9.0
208
Not enough data
8.7
207
Not enough data
Software Options
9.3
212
Not enough data
8.8
212
Not enough data
Email Client - Agentic AI
8.3
79
Not enough data
8.2
79
Not enough data
Data Availability
Not enough data
9.4
171
Not enough data
9.4
183
Not enough data
9.2
130
Platform Additional Functionality
Not enough data
9.5
200
Not enough data
9.5
161
Not enough data
Feature Not Available
Not enough data
9.5
185
Not enough data
9.6
188
Calculating
9.2
183
Not enough data
9.1
182
Not enough data
Insights
8.7
181
Not enough data
9.1
179
Not enough data
Editing
8.8
180
Not enough data
8.8
178
Not enough data
8.9
176
Not enough data
Functionality
8.5
177
Not enough data
8.9
180
Not enough data
9.0
175
Not enough data
9.1
178
Not enough data
Applications
9.3
1297
Not enough data
9.1
1220
Not enough data
8.8
1200
Not enough data
Collaboration
9.0
1196
Not enough data
8.8
1096
Not enough data
8.7
1159
Not enough data
Management
8.8
1181
Not enough data
9.1
1231
Not enough data
9.2
1263
Not enough data
Agentic AI - Office Suites
8.1
128
Not enough data
8.2
129
Not enough data
Collaboration Tools
9.1
194
Not enough data
9.1
192
Not enough data
8.6
188
Not enough data
9.2
190
Not enough data
9.2
190
Not enough data
Meeting Coordination
9.2
196
Not enough data
9.0
191
Not enough data
9.1
191
Not enough data
9.1
186
Not enough data
Software Type
9.0
194
Not enough data
9.1
191
Not enough data
9.2
192
Not enough data
Agentic AI - Video Conferencing
8.5
78
Not enough data
8.4
77
Not enough data
8.3
77
Not enough data
Responses
Not enough data
9.5
36
Not enough data
9.6
37
Not enough data
9.6
35
Automation - AI Agents
Not enough data
9.7
30
Not enough data
9.3
30
Not enough data
9.6
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.6
34
Not enough data
9.7
35
Not enough data
9.8
35
Autonomy - AI Agents
Not enough data
9.4
33
Not enough data
9.5
32
Not enough data
9.8
30
Not enough data
9.4
30
Generative AI
Not enough data
9.6
29
Not enough data
9.6
29
Responses
Not enough data
9.4
524
Not enough data
9.5
504
Not enough data
9.6
535
Not enough data
9.3
450
Not enough data
9.0
364
Platform
Not enough data
9.7
549
Not enough data
9.5
539
Not enough data
9.4
508
Not enough data
9.3
529
Not enough data
9.2
416
Not enough data
9.4
471
Not enough data
9.5
484
Generative AI
Not enough data
9.1
179
Not enough data
8.9
173
Survey Management
8.8
46
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Survey Customization
8.6
46
Not enough data
8.8
47
Not enough data
8.7
44
Not enough data
8.8
45
Not enough data
Survey Insights
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
8.9
45
Not enough data
Agentic AI - Survey
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
Calendar View
9.0
203
Not enough data
8.9
206
Not enough data
Shared Calendar
9.0
204
Not enough data
8.9
204
Not enough data
Accessibility
8.8
196
Not enough data
8.7
197
Not enough data
Integration
8.9
198
Not enough data
8.8
201
Not enough data
8.9
199
Not enough data
Notifications
9.0
201
Not enough data
8.6
198
Not enough data
Generative AI
7.8
140
Not enough data
8.0
136
Not enough data
7.9
135
Not enough data
Agentic AI - Calendar
7.8
74
Not enough data
Notifications
9.0
111
9.3
217
8.7
109
9.2
203
8.9
108
9.5
220
Settings
9.1
113
9.4
220
9.1
110
9.5
227
9.0
110
9.5
217
Personalization
8.7
108
9.4
221
8.9
108
9.5
204
Integrations
8.9
110
9.4
216
8.9
105
9.6
238
8.3
105
7.7
151
9.0
108
8.6
182
8.8
105
8.9
183
Generative AI
8.5
81
9.0
112
8.5
79
8.9
100
8.2
80
8.5
90
8.4
81
8.7
90
8.3
81
8.3
85
Agentic AI - Online Appointment Scheduling
8.8
45
9.4
25
9.0
45
9.4
24
8.9
45
9.6
25
Design
8.8
233
Not enough data
8.9
235
Not enough data
8.7
232
Not enough data
Collaboration
9.2
235
Not enough data
9.2
235
Not enough data
File Types
9.4
240
Not enough data
9.1
238
Not enough data
8.6
230
Not enough data
Edit & Revise
8.9
239
Not enough data
8.8
234
Not enough data
9.2
238
Not enough data
Integrate & Embed
8.8
232
Not enough data
8.6
231
Not enough data
8.9
234
Not enough data
Operating System
9.4
236
Not enough data
8.5
229
Not enough data
8.0
221
Not enough data
Generative AI
8.1
177
Not enough data
8.2
176
Not enough data
7.8
172
Not enough data
8.0
175
Not enough data
7.9
170
Not enough data
Agentic AI - Document Creation
8.4
93
Not enough data
Sorting & Filtering
8.9
219
Not enough data
9.1
216
Not enough data
8.6
211
Not enough data
8.9
215
Not enough data
Integrations
9.3
217
Not enough data
8.5
208
Not enough data
8.2
203
Not enough data
Time Management
8.9
209
Not enough data
9.1
215
Not enough data
8.8
211
Not enough data
Generative AI
8.4
160
Not enough data
8.3
159
Not enough data
8.5
160
Not enough data
Agentic AI - Email Management
8.6
90
Not enough data
8.6
90
Not enough data
Integrations
Not enough data
8.5
112
Not enough data
9.1
130
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
153
Branding & Customizatio
Not enough data
9.2
142
Not enough data
9.3
136
Not enough data
9.2
120
Automatic Rules & Configurations
Not enough data
9.5
149
Not enough data
9.5
140
Not enough data
9.2
137
Agentic AI - Business Scheduling
Not enough data
9.4
14
Not enough data
9.5
13
Generative AI
Not enough data
9.3
48
Not enough data
9.3
47
Agentic AI - Bot Platforms
Not enough data
10.0
7
Not enough data
10.0
5
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Not enough data
Generative AI
Not enough data
9.1
153
Not enough data
9.1
149
Not enough data
8.5
104
Communication
Not enough data
9.7
651
|
Verified
Not enough data
9.4
632
|
Verified
Not enough data
8.7
389
Not enough data
9.4
486
|
Verified
Not enough data
9.1
421
|
Verified
Internal Use
Not enough data
9.4
567
|
Verified
Not enough data
9.3
520
|
Verified
Not enough data
9.5
569
|
Verified
Not enough data
9.3
528
|
Verified
Not enough data
9.1
412
|
Verified
Not enough data
9.3
511
|
Verified
Automation
Not enough data
9.3
65
Not enough data
8.8
55
Not enough data
8.0
49
Not enough data
9.6
75
Not enough data
9.1
65
Autonomy
Not enough data
8.8
62
Not enough data
9.1
62
Not enough data
9.0
63
Not enough data
8.8
61
Outbound Sales
Not enough data
9.3
56
Not enough data
9.0
54
Not enough data
8.4
49
Not enough data
9.3
60
Not enough data
9.1
55
Inbound Sales
Not enough data
9.0
61
Not enough data
9.5
65
Not enough data
8.8
55
Not enough data
9.6
69
Not enough data
9.4
67
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft 365 and Qualified are categorized as Online Appointment Scheduling
Unique Categories
Microsoft 365 is categorized as Email Management, Business Instant Messaging, Email Client, Screen Sharing, Spreadsheets, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Survey, and Video Conferencing
Qualified is categorized as AI SDRs, Business Scheduling, Buyer Intent Data Providers, AI Sales Assistant, Conversational Marketing, Chatbots, Bot Platforms, Live Chat, Salesforce AppExchange Apps, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualified
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.3%
Computer Software
43.9%
Information Technology and Services
19.0%
Computer & Network Security
4.2%
Marketing and Advertising
4.0%
Financial Services
3.3%
Other
25.7%
Alternatives
Discussions
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
3 Comments
CS
Open any program in the office suite, click on file menu and then click on options, then click on the save tab and configure the autosave every minute.Read more
What's the most creative experience you've created?
1 Comment
MB
Saying hello to competitors when they are on our site 😝Read more
Qualified has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
