Compare Microsoft 365 and Neo 
Featured Products
At a Glance
Market Segments
Mid-Market (35.4% of reviews)
Small-Business (95.1% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
$1.99 1 User Per Month
Microsoft 365
Star Rating
(5,752)4.6 out of 5
Market Segments
Mid-Market (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansNeo
Star Rating
(136)4.6 out of 5
Market Segments
Small-Business (95.1% of reviews)
Pros & Cons
Entry-Level Pricing
$1.99 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft 365 excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Neo. Users appreciate its ease of use and the ability to seamlessly switch between applications like OneNote, Excel, and Word, which enhances productivity.
- Users say that Neo offers a very affordable entry point, making it an attractive option for small businesses. Many find it super easy to set up a website and dedicated business email, which is a major plus for startups looking to minimize costs.
- Reviewers mention that Microsoft 365 provides a robust set of features, including real-time syncing with OneDrive and advanced email labeling options. This versatility allows users to manage their tasks efficiently, as highlighted by feedback on its Copilot usage for documenting mailers.
- According to verified reviews, Neo shines in customer support, with users noting that the support team is very helpful and responsive. This can be a crucial factor for small businesses that may require more hands-on assistance during their initial setup.
- G2 reviewers highlight that while both products have similar star ratings, Microsoft 365's extensive feature set and integration capabilities, such as with Microsoft Outlook, provide a more comprehensive solution for mid-market users compared to Neo's more limited offerings.
- Users report that Neo's unique features, like the viewed feature for tracking important emails, are beneficial for small business owners. However, they also note that Microsoft 365's advanced email automation and integration options make it a more powerful tool for larger teams and organizations.
Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Neo
Business Starter
$1.99
1 User Per Month
For individuals and creators
- 10 GB Email storage
- Free yourcompany.co.site domain
- Rich webmail
Free Trial
Microsoft 365
Free Trial is available
Neo
Free Trial is available
Ratings
Meets Requirements
9.3
4,750
9.3
112
Ease of Use
9.0
4,804
9.5
128
Ease of Setup
8.9
1,360
9.4
118
Ease of Admin
8.7
998
9.4
59
Quality of Support
8.5
4,015
9.0
106
Has the product been a good partner in doing business?
8.8
971
9.4
56
Product Direction (% positive)
8.8
4,684
9.4
114
Features by Category
File Management
9.3
183
Not enough data
9.3
180
Not enough data
9.4
178
Not enough data
9.0
172
Not enough data
8.9
174
Not enough data
Agentic AI - Cloud Content Collaboration
8.6
78
Not enough data
8.7
77
Not enough data
8.8
78
Not enough data
Collaboration
9.2
178
Not enough data
9.5
180
Not enough data
9.1
179
Not enough data
8.8
174
Not enough data
Administration
9.2
173
Not enough data
9.2
173
Not enough data
9.1
170
Not enough data
8.9
169
Not enough data
8.8
164
Not enough data
9.4
175
Not enough data
Platform
9.3
187
Not enough data
8.8
181
Not enough data
9.0
181
Not enough data
8.8
182
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.5
182
Not enough data
9.3
181
Not enough data
8.8
178
Not enough data
Business Instant Messaging
9.1
181
Not enough data
9.2
182
Not enough data
Business Instant Messaging
9.1
179
Not enough data
9.2
183
Not enough data
9.0
177
Not enough data
Generative AI - Business Instant Messaging
8.7
131
Not enough data
AI - Business Instant Messaging
8.6
131
Not enough data
8.6
132
Not enough data
8.5
132
Not enough data
8.7
135
Not enough data
Agentic AI - Business Instant Messaging
8.6
85
Not enough data
8.5
85
Not enough data
Presenter Tools
8.9
125
Not enough data
8.5
126
Not enough data
8.2
123
Not enough data
8.6
124
Not enough data
Conferencing Options
9.0
130
Not enough data
9.0
131
Not enough data
9.0
135
Not enough data
Application Tools
8.8
123
Not enough data
8.7
124
Not enough data
8.8
125
Not enough data
Agentic AI - Screen Sharing
8.2
39
Not enough data
Platform Basics
8.7
166
Not enough data
8.8
165
Not enough data
9.1
167
Not enough data
Platform Content
8.8
166
Not enough data
8.3
164
Not enough data
8.6
156
Not enough data
9.1
166
Not enough data
Platform Additional Functionality
8.9
161
Not enough data
8.9
159
Not enough data
9.1
169
Not enough data
Generative AI
8.2
109
Not enough data
8.0
105
Not enough data
7.3
104
Not enough data
8.0
106
Not enough data
7.2
103
Not enough data
7.9
104
Not enough data
7.6
102
Not enough data
Inbox Tools
8.9
214
Not enough data
9.0
212
Not enough data
9.0
213
Not enough data
9.1
212
Not enough data
Coordination Tools
9.2
219
Not enough data
9.0
213
Not enough data
8.7
209
Not enough data
Software Options
9.3
218
Not enough data
8.8
216
Not enough data
Email Client - Agentic AI
8.3
79
Not enough data
8.2
80
Not enough data
Calculating
9.2
184
Not enough data
9.1
182
Not enough data
Insights
8.7
180
Not enough data
9.1
179
Not enough data
Editing
8.8
180
Not enough data
8.8
181
Not enough data
8.9
176
Not enough data
Functionality
8.5
177
Not enough data
8.9
181
Not enough data
9.0
175
Not enough data
9.1
179
Not enough data
Applications
9.3
1324
Not enough data
9.0
1235
Not enough data
8.8
1202
Not enough data
Collaboration
9.0
1219
Not enough data
8.8
1096
Not enough data
8.7
1170
Not enough data
Management
8.9
1191
Not enough data
9.2
1232
Not enough data
9.2
1266
Not enough data
Agentic AI - Office Suites
8.1
129
Not enough data
8.2
135
Not enough data
Collaboration Tools
9.1
194
Not enough data
9.1
193
Not enough data
8.6
188
Not enough data
9.2
191
Not enough data
9.2
189
Not enough data
Meeting Coordination
9.2
197
Not enough data
9.0
190
Not enough data
9.1
190
Not enough data
9.1
185
Not enough data
Software Type
9.0
195
Not enough data
9.1
191
Not enough data
9.2
193
Not enough data
Agentic AI - Video Conferencing
8.5
77
Not enough data
8.4
76
Not enough data
8.3
76
Not enough data
Survey Management
8.8
47
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Survey Customization
8.6
46
Not enough data
8.8
47
Not enough data
8.7
45
Not enough data
8.8
45
Not enough data
Survey Insights
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
9.0
47
Not enough data
Agentic AI - Survey
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
Calendar View
9.0
203
Not enough data
8.9
206
Not enough data
Shared Calendar
9.0
206
Not enough data
8.9
203
Not enough data
Accessibility
8.8
194
Not enough data
8.7
195
Not enough data
Integration
8.9
196
Not enough data
8.7
199
Not enough data
8.8
197
Not enough data
Notifications
9.0
199
Not enough data
8.6
196
Not enough data
Generative AI
7.8
138
Not enough data
8.0
134
Not enough data
7.9
133
Not enough data
Agentic AI - Calendar
7.7
74
Not enough data
Notifications
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Not enough data
Settings
9.1
114
Not enough data
9.1
110
Not enough data
9.0
110
Not enough data
Personalization
8.6
109
Not enough data
8.8
108
Not enough data
Integrations
8.9
111
Not enough data
8.9
105
Not enough data
8.3
105
Not enough data
9.0
108
Not enough data
8.7
105
Not enough data
Generative AI
8.5
80
Not enough data
8.5
79
Not enough data
8.2
79
Not enough data
8.4
80
Not enough data
8.3
80
Not enough data
Agentic AI - Online Appointment Scheduling
8.8
44
Not enough data
8.9
44
Not enough data
8.9
44
Not enough data
Design
8.8
234
Not enough data
8.9
237
Not enough data
8.7
235
Not enough data
Collaboration
9.2
239
Not enough data
9.2
240
Not enough data
File Types
9.4
244
Not enough data
9.1
241
Not enough data
8.6
232
Not enough data
Edit & Revise
8.9
241
Not enough data
8.8
235
Not enough data
9.2
242
Not enough data
Integrate & Embed
8.8
234
Not enough data
8.6
234
Not enough data
8.9
236
Not enough data
Operating System
9.4
240
Not enough data
8.5
232
Not enough data
7.9
224
Not enough data
Generative AI
8.1
177
Not enough data
8.1
176
Not enough data
7.8
172
Not enough data
8.0
175
Not enough data
7.9
170
Not enough data
Agentic AI - Document Creation
8.4
94
Not enough data
Sorting & Filtering
8.9
219
9.1
50
9.1
215
8.4
48
8.6
209
7.8
48
8.9
214
8.2
46
Integrations
9.3
218
8.0
49
8.5
207
8.5
44
8.2
203
8.0
42
Time Management
8.9
207
8.7
47
9.1
215
8.7
45
8.8
210
8.1
43
Generative AI
8.4
158
8.1
44
8.3
157
7.6
43
8.5
158
7.9
44
Agentic AI - Email Management
8.6
89
8.0
15
8.6
89
7.8
15
Generative AI
Not enough data
7.9
58
Not enough data
7.7
58
Not enough data
7.7
58
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Customizations
Not enough data
8.1
15
Not enough data
9.3
14
Not enough data
8.2
13
Not enough data
9.0
14
Growth
Not enough data
7.9
13
Not enough data
7.6
14
Not enough data
7.9
14
Not enough data
8.0
11
Not enough data
8.8
13
Content
Not enough data
8.8
15
Not enough data
8.8
13
Not enough data
9.0
13
Not enough data
8.6
12
Support
Not enough data
9.3
14
Categories
Categories
Shared Categories
Microsoft 365 and Neo are categorized as Email Management
Unique Categories
Microsoft 365 is categorized as Business Instant Messaging, Email Client, Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Neo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.3%
Marketing and Advertising
8.5%
Consulting
5.4%
Retail
5.4%
Accounting
4.7%
Construction
4.7%
Other
71.3%
Alternatives
Discussions
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
3 Comments
CS
Open any program in the office suite, click on file menu and then click on options, then click on the save tab and configure the autosave every minute.Read more
Neo has no discussions with answers
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