Introducing G2.ai, the future of software buying.Try now
Compare Microsoft 365 and Missive 
At a Glance
Market Segments
Mid-Market (35.3% of reviews)
Small-Business (90.6% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
Free
Microsoft 365
Star Rating
(5,671)4.6 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansMissive
Star Rating
(726)4.6 out of 5
Market Segments
Small-Business (90.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft 365 excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Missive. Users appreciate the comprehensive suite of applications, highlighting features like seamless email access and chat capabilities, which enhance collaboration and productivity.
- Users say that Missive shines in its task management features, particularly the ability to assign tasks directly from emails. This functionality, combined with Google Calendar integration, helps teams stay organized and efficient, making it a favorite among small businesses.
- Reviewers mention that Microsoft 365 offers a more intuitive user experience, with many praising its ease of navigation and the convenience of using both web and application interfaces. The introduction of Microsoft Copilot has further enhanced usability, making tasks easier and more efficient.
- According to verified reviews, Missive's customer support receives high marks, with users noting excellent service and responsiveness. This aspect is particularly valued by teams that rely on effective communication and collaboration tools.
- G2 reviewers highlight that while Microsoft 365 has a broader market presence and is favored by mid-market companies, Missive is tailored for small businesses, which may find its features more aligned with their specific needs and workflows.
- Users report that both platforms have their strengths, but Microsoft 365's extensive feature set, including advanced file sharing and AI capabilities, often gives it an edge in larger organizational settings, while Missive's focus on collaboration and task delegation makes it a strong contender for smaller teams.
Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Missive
Free
Free
- 15 days history limit
- Up to 3 users per organization
- Limited to 2 personal accounts per user
Free Trial
Microsoft 365
Free Trial is available
Missive
Free Trial is available
Ratings
Meets Requirements
9.3
4,694
9.1
700
Ease of Use
9.0
4,746
8.8
714
Ease of Setup
8.9
1,305
8.6
622
Ease of Admin
8.7
968
9.0
225
Quality of Support
8.5
3,963
9.3
599
Has the product been a good partner in doing business?
8.8
941
9.6
220
Product Direction (% positive)
8.8
4,631
9.4
686
Features by Category
File Management
9.3
182
Not enough data
9.3
180
Not enough data
9.4
179
Not enough data
9.0
173
Not enough data
8.9
174
Not enough data
Agentic AI - Cloud Content Collaboration
8.7
78
Not enough data
8.7
77
Not enough data
8.8
78
Not enough data
Collaboration
9.2
178
Not enough data
9.5
178
Not enough data
9.1
178
Not enough data
8.8
174
Not enough data
Administration
9.2
173
Not enough data
9.2
172
Not enough data
9.1
169
Not enough data
8.9
170
Not enough data
8.8
165
Not enough data
9.4
175
Not enough data
Platform
9.3
186
Not enough data
8.9
180
Not enough data
9.0
181
Not enough data
8.8
182
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.4
180
8.7
223
9.3
182
8.9
227
8.8
178
7.8
230
Business Instant Messaging
9.1
180
Feature Not Available
9.2
179
Feature Not Available
Business Instant Messaging
9.1
179
8.6
221
9.2
182
9.1
223
9.0
176
8.3
216
Generative AI - Business Instant Messaging
8.7
132
7.1
97
AI - Business Instant Messaging
8.6
131
6.9
96
8.6
133
7.0
94
8.5
133
6.9
93
8.7
136
7.0
94
Agentic AI - Business Instant Messaging
8.6
86
7.3
40
8.5
86
7.4
41
Presenter Tools
8.9
126
Not enough data
8.5
127
Not enough data
8.2
124
Not enough data
8.6
124
Not enough data
Conferencing Options
8.9
130
Not enough data
9.0
128
Not enough data
9.0
132
Not enough data
Application Tools
8.9
122
Not enough data
8.6
124
Not enough data
8.9
124
Not enough data
Agentic AI - Screen Sharing
8.1
39
Not enough data
Channels
Not enough data
8.7
287
Not enough data
8.2
270
Not enough data
Feature Not Available
Design
Not enough data
8.3
264
Not enough data
7.2
255
Not enough data
8.5
267
Not enough data
8.7
267
Not enough data
8.4
254
Generative AI
Not enough data
7.7
240
Not enough data
7.5
237
Platform Basics
8.7
163
Not enough data
8.8
163
Not enough data
9.1
163
Not enough data
Platform Content
8.8
164
Not enough data
8.3
163
Not enough data
8.6
156
Not enough data
9.1
160
Not enough data
Platform Additional Functionality
8.9
157
Not enough data
8.9
157
Not enough data
9.1
164
Not enough data
Generative AI
8.2
110
Not enough data
7.9
107
Not enough data
7.4
106
Not enough data
8.0
108
Not enough data
7.2
105
Not enough data
7.9
106
Not enough data
7.6
104
Not enough data
Inbox Tools
8.9
210
9.3
440
9.0
209
8.8
431
9.0
208
8.7
425
9.1
208
8.9
429
Coordination Tools
9.2
212
8.2
414
9.0
208
8.5
415
8.7
207
8.0
418
Software Options
9.3
212
9.1
421
8.8
212
8.8
421
Email Client - Agentic AI
8.3
79
6.6
86
8.2
79
7.1
92
Calculating
9.2
183
Not enough data
9.1
182
Not enough data
Insights
8.7
181
Not enough data
9.1
179
Not enough data
Editing
8.8
180
Not enough data
8.8
178
Not enough data
8.9
176
Not enough data
Functionality
8.5
177
Not enough data
8.9
180
Not enough data
9.0
175
Not enough data
9.1
178
Not enough data
Applications
9.3
1297
Not enough data
9.1
1220
Not enough data
8.8
1200
Not enough data
Collaboration
9.0
1196
Not enough data
8.8
1096
Not enough data
8.7
1159
Not enough data
Management
8.8
1181
Not enough data
9.1
1231
Not enough data
9.2
1263
Not enough data
Agentic AI - Office Suites
8.1
128
Not enough data
8.2
129
Not enough data
Collaboration Tools
9.1
194
Not enough data
9.1
192
Not enough data
8.6
188
Not enough data
9.2
190
Not enough data
9.2
190
Not enough data
Meeting Coordination
9.2
196
Not enough data
9.0
191
Not enough data
9.1
191
Not enough data
9.1
186
Not enough data
Software Type
9.0
194
Not enough data
9.1
191
Not enough data
9.2
192
Not enough data
Agentic AI - Video Conferencing
8.5
78
Not enough data
8.4
77
Not enough data
8.3
77
Not enough data
Survey Management
8.8
46
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Survey Customization
8.6
46
Not enough data
8.8
47
Not enough data
8.7
44
Not enough data
8.8
45
Not enough data
Survey Insights
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
8.9
45
Not enough data
Agentic AI - Survey
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
Calendar View
9.0
203
Not enough data
8.9
206
Not enough data
Shared Calendar
9.0
204
Not enough data
8.9
204
Not enough data
Accessibility
8.8
196
Not enough data
8.7
197
Not enough data
Integration
8.9
198
Not enough data
8.8
201
Not enough data
8.9
199
Not enough data
Notifications
9.0
201
Not enough data
8.6
198
Not enough data
Generative AI
7.8
140
Not enough data
8.0
136
Not enough data
7.9
135
Not enough data
Agentic AI - Calendar
7.8
74
Not enough data
Notifications
9.0
111
Not enough data
8.7
109
Not enough data
8.9
108
Not enough data
Settings
9.1
113
Not enough data
9.1
110
Not enough data
9.0
110
Not enough data
Personalization
8.7
108
Not enough data
8.9
108
Not enough data
Integrations
8.9
110
Not enough data
8.9
105
Not enough data
8.3
105
Not enough data
9.0
108
Not enough data
8.8
105
Not enough data
Generative AI
8.5
81
Not enough data
8.5
79
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
81
Not enough data
Agentic AI - Online Appointment Scheduling
8.8
45
Not enough data
9.0
45
Not enough data
8.9
45
Not enough data
Design
8.8
233
Not enough data
8.9
235
Not enough data
8.7
232
Not enough data
Collaboration
9.2
235
Not enough data
9.2
235
Not enough data
File Types
9.4
240
Not enough data
9.1
238
Not enough data
8.6
230
Not enough data
Edit & Revise
8.9
239
Not enough data
8.8
234
Not enough data
9.2
238
Not enough data
Integrate & Embed
8.8
232
Not enough data
8.6
231
Not enough data
8.9
234
Not enough data
Operating System
9.4
236
Not enough data
8.5
229
Not enough data
8.0
221
Not enough data
Generative AI
8.1
177
Not enough data
8.2
176
Not enough data
7.8
172
Not enough data
8.0
175
Not enough data
7.9
170
Not enough data
Agentic AI - Document Creation
8.4
93
Not enough data
Sorting & Filtering
8.9
219
7.7
197
9.1
216
8.7
197
8.6
211
6.9
177
8.9
215
8.2
188
Integrations
9.3
217
7.3
160
8.5
208
8.9
183
8.2
203
7.3
154
Time Management
8.9
209
9.1
186
9.1
215
8.7
172
8.8
211
9.0
180
Generative AI
8.4
160
7.3
169
8.3
159
6.3
156
8.5
160
7.0
161
Agentic AI - Email Management
8.6
90
6.6
76
8.6
90
7.0
76
Generative AI
Not enough data
8.0
121
Not enough data
7.9
120
Not enough data
Feature Not Available
Communication
Not enough data
7.7
151
Not enough data
8.6
154
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Internal Use
Not enough data
Feature Not Available
Not enough data
8.6
156
Not enough data
8.0
144
Not enough data
Feature Not Available
Not enough data
9.2
155
Not enough data
8.1
142
Generative AI
Not enough data
7.9(won by default)
93
Not enough data
7.8(won by default)
90
Process
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6(won by default)
111
Channels
Not enough data
8.8(won by default)
109
Not enough data
8.7(won by default)
110
Not enough data
8.6(won by default)
105
Not enough data
7.3(won by default)
103
Not enough data
8.5(won by default)
105
Insight
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Microsoft 365 and Missive are categorized as Email Management, Business Instant Messaging, and Email Client
Unique Categories
Microsoft 365 is categorized as Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Survey, and Video Conferencing
Missive is categorized as Shared Inbox, Customer Communications Management, Social Customer Service, and Live Chat
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Missive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.3%
Accounting
7.6%
Marketing and Advertising
7.2%
Construction
6.8%
Leisure, Travel & Tourism
5.9%
Computer Software
5.3%
Other
67.2%
Alternatives
Discussions
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
3 Comments
CS
Open any program in the office suite, click on file menu and then click on options, then click on the save tab and configure the autosave every minute.Read more
What is Missive app?
1 Comment
Official Response from Missive
Missive is a team collaboration and productivity tool built around your communication. Its main objective is to break silos between your internal and...Read more
What does Missive do?
1 Comment
Official Response from Missive
Missive is a team collaboration and productivity tool built around your communication. Its main objective is to break silos between your internal and...Read more
Is Front app good?
1 Comment
Official Response from Missive
Yes, Front is a good and solid software. One of the main differences is that Missive does not offer a feature where you forward emails to a Front address and...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
