# Microsoft 365 vs Microsoft Teams Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Teams excels in facilitating quick and effective communication, especially during emergencies. Users appreciate its ability to connect with colleagues across all levels, making it a go-to for real-time collaboration.
- **Users say** that Microsoft 365 offers a comprehensive suite of tools that seamlessly integrate with one another, enhancing productivity. Reviewers highlight the ease of use across applications like Word, Excel, and Outlook, which work together to streamline daily tasks.
- **According to verified reviews** , Microsoft Teams has a higher G2 Score, indicating greater overall user satisfaction, particularly in the realm of business instant messaging. Users enjoy the platform's chat and file-sharing capabilities, which are all housed in one convenient location.
- **Reviewers mention** that while Microsoft 365 has a slightly higher rating for ease of use, Microsoft Teams is praised for its intuitive setup process. Users find that Teams allows for a smooth onboarding experience, making it easy to get started with minimal hassle.
- **G2 reviewers highlight** that Microsoft 365 shines in file sharing and document management, with users noting its robust features for project and file management. This makes it a strong choice for those who need a reliable productivity suite for academic and professional workflows.
- **Users report** that while both platforms offer solid support, Microsoft Teams edges out slightly with its quality of support ratings. Reviewers appreciate the responsive assistance available, which enhances their overall experience with the software.



| | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 5,831 | 19,104 | 
| **Largest Market Segment** | Mid-Market (35.4% of reviews) | Enterprise (39.5% of reviews) | 
| **Entry Level Price** | $6.00 1 User Per Month | $4.80 1 User Per Month | 

---
## Top Pros & Cons

### Microsoft 365

Pros:
- Ease of Use (297 reviews)
- Team Collaboration (228 reviews)

Cons:
- Expensive (117 reviews)
- Missing Features (102 reviews)

### Microsoft Teams

Pros:
- Ease of Use (845 reviews)
- Team Collaboration (813 reviews)

Cons:
- Slow Loading (403 reviews)
- Performance Issues (266 reviews)

---
## Ratings Comparison
| Rating | Microsoft 365 | Microsoft Teams | 
|---|---|---|
  | **Meets Requirements** | 9.3 (4803 reviews) | 8.9 (14215 reviews) | 
  | **Ease of Use** | 9.0 (4862 reviews) | 8.8 (14457 reviews) | 
  | **Ease of Setup** | 8.9 (1412 reviews) | 9.1 (4799 reviews) | 
  | **Ease of Admin** | 8.7 (1051 reviews) | 8.7 (2828 reviews) | 
  | **Quality of Support** | 8.5 (4063 reviews) | 8.6 (11452 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (1026 reviews) | 8.9 (2846 reviews) | 
  | **Product Direction (% positive)** | 8.8 (4730 reviews) | 8.6 (13496 reviews) | 

---
## Pricing

### Microsoft 365

#### Entry-Level Pricing

Plan: Microsoft 365 Business Basic

Price: $6.00 1 User Per Month

Description: Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.

Key Features:
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook

[Browse all 3 editions](https://www.g2.com/products/microsoft365/pricing)

#### Free Trial

Yes

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 9.1/10 | 258 |
| **Microsoft Teams** | N/A | N/A |

#### File Management

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Device Syncing** | 9.3 (183 reviews) | Not enough data | 
| **Web Interface** | 9.2 (178 reviews) | Not enough data | 
| **File Type Support** | 9.4 (177 reviews) | Not enough data | 
| **Search** | 9.0 (172 reviews) | Not enough data | 
| **Mobile Apps** | 8.8 (172 reviews) | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (70 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (70 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (71 reviews) | Not enough data | 

#### Collaboration

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **File following** | 9.2 (174 reviews) | Not enough data | 
| **File Sharing** | 9.5 (179 reviews) | Not enough data | 
| **Simultaneously Editing** | 9.1 (180 reviews) | Not enough data | 
| **Change Tracking / Audit Logs** | 8.8 (172 reviews) | Not enough data | 

#### Administration

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **User and Role Management** | 9.1 (171 reviews) | Not enough data | 
| **Policies and Controls** | 9.2 (170 reviews) | Not enough data | 
| **Device Management** | 9.0 (167 reviews) | Not enough data | 
| **Storage Limits** | 8.9 (163 reviews) | Not enough data | 
| **Storage Zones** | 8.8 (159 reviews) | Not enough data | 
| **Security** | 9.4 (171 reviews) | Not enough data | 

#### Platform

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Performance and Reliability** | 9.3 (179 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.8 (174 reviews) | Not enough data | 
| **System of Record Integration** | 8.9 (173 reviews) | Not enough data | 
| **APIs** | 8.7 (174 reviews) | Not enough data | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Communication

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.8/10 | 217 |
| **Microsoft Teams** | 8.5/10 | 10592 |

#### Business Instant Messaging

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **File Sharing** | 9.4 (176 reviews) | 8.9 (9026 reviews) | 
| **Notifications** | 9.2 (175 reviews) | 8.7 (9216 reviews) | 
| **Search** | 8.8 (171 reviews) | 8.4 (8517 reviews) | 

#### Business Instant Messaging 

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Audio Conferencing** | 9.1 (174 reviews) | 9.0 (8488 reviews) | 
| **Video Conferencing** | 9.2 (175 reviews) | 9.0 (8475 reviews) | 

#### Business Instant Messaging

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Mobile Application** | 9.0 (172 reviews) | 8.8 (8212 reviews) | 
| **Web Application** | 9.2 (176 reviews) | 8.8 (8389 reviews) | 
| **Integrations** | 8.9 (169 reviews) | 8.7 (7396 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Text Summarization** | 8.6 (124 reviews) | 8.2 (1046 reviews) | 

#### AI - Business Instant Messaging

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **AI Powered Search** | 8.5 (124 reviews) | 8.1 (1007 reviews) | 
| **Smart Notifications** | 8.6 (125 reviews) | 8.4 (1004 reviews) | 
| **AI Powered Language Translation** | 8.5 (125 reviews) | 8.0 (990 reviews) | 
| **Content Generation** | 8.6 (127 reviews) | 8.1 (984 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Cross-system Integration** | 8.5 (78 reviews) | 8.0 (597 reviews) | 
| **Natural Language Interaction** | 8.4 (78 reviews) | 8.1 (579 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.7/10 | 163 |
| **Microsoft Teams** | N/A | N/A |

#### Presenter Tools

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Live Preview** | 8.9 (124 reviews) | Not enough data | 
| **Notifications Blocker** | 8.5 (125 reviews) | Not enough data | 
| **Remote Control** | 8.2 (122 reviews) | Not enough data | 
| **Switch Presenter** | 8.6 (122 reviews) | Not enough data | 

#### Conferencing Options

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Group Live Chat** | 9.0 (129 reviews) | Not enough data | 
| **Audio Conferencing** | 9.0 (130 reviews) | Not enough data | 
| **Video Conferencing** | 9.0 (134 reviews) | Not enough data | 

#### Application Tools

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Password Protection** | 8.8 (122 reviews) | Not enough data | 
| **Recording** | 8.6 (123 reviews) | Not enough data | 
| **In-Browser Application** | 8.8 (124 reviews) | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Decision Making** | 8.2 (38 reviews) | Not enough data | 

### Presentation

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.4/10 | 237 |
| **Microsoft Teams** | N/A | N/A |

#### Platform Basics

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Slide Design** | 8.7 (166 reviews) | Not enough data | 
| **Presenter Tools** | 8.8 (164 reviews) | Not enough data | 
| **Auto Save** | 9.1 (167 reviews) | Not enough data | 

#### Platform Content

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Charts** | 8.8 (166 reviews) | Not enough data | 
| **Template Library** | 8.3 (162 reviews) | Not enough data | 
| **Template Creator** | 8.5 (154 reviews) | Not enough data | 
| **File Sharing** | 9.1 (166 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Messaging** | 8.9 (160 reviews) | Not enough data | 
| **Mobility** | 8.9 (160 reviews) | Not enough data | 
| **Cloud** | 9.1 (171 reviews) | Not enough data | 

#### Generative AI

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **AI Text Generation** | 8.2 (108 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.9 (104 reviews) | Not enough data | 
| **AI Text-to-Video** | 7.3 (103 reviews) | Not enough data | 
| **AI Text Summarization** | 8.0 (105 reviews) | Not enough data | 
| **AI Text-to-Music** | 7.2 (102 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.9 (103 reviews) | Not enough data | 
| **AI Text-to-Image** | 7.5 (101 reviews) | Not enough data | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.8/10 | 279 |
| **Microsoft Teams** | N/A | N/A |

#### Inbox Tools

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Unified Inbox** | 8.9 (208 reviews) | Not enough data | 
| **Filters** | 9.0 (206 reviews) | Not enough data | 
| **Reminders** | 9.0 (208 reviews) | Not enough data | 
| **Notifications** | 9.0 (208 reviews) | Not enough data | 

#### Coordination Tools

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Calendar** | 9.2 (218 reviews) | Not enough data | 
| **Contacts** | 8.9 (207 reviews) | Not enough data | 
| **Task Management** | 8.7 (204 reviews) | Not enough data | 

#### Software Options

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Desktop Application** | 9.3 (216 reviews) | Not enough data | 
| **Mobile Application** | 8.8 (211 reviews) | Not enough data | 

#### Email Client - Agentic AI

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (72 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (73 reviews) | Not enough data | 

### Spreadsheets

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.9/10 | 252 |
| **Microsoft Teams** | N/A | N/A |

#### Calculating

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Functions** | 9.2 (184 reviews) | Not enough data | 
| **Auto Recalculation** | 9.1 (182 reviews) | Not enough data | 

#### Insights

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Charts and Graphs** | 8.7 (182 reviews) | Not enough data | 
| **Tables** | 9.1 (180 reviews) | Not enough data | 

#### Editing

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Templates** | 8.8 (180 reviews) | Not enough data | 
| **Collaborative Editing** | 8.8 (183 reviews) | Not enough data | 
| **Filtering** | 8.9 (176 reviews) | Not enough data | 

#### Functionality

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Addons** | 8.5 (177 reviews) | Not enough data | 
| **Multi Device Functionality** | 8.9 (183 reviews) | Not enough data | 
| **Importing and Exporting** | 9.0 (176 reviews) | Not enough data | 
| **Autosave** | 9.1 (180 reviews) | Not enough data | 

### Office Suites

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.8/10 | 1610 |
| **Microsoft Teams** | N/A | N/A |

#### Applications

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Basic applications** | 9.3 (1350 reviews) | Not enough data | 
| **Suite access** | 9.0 (1258 reviews) | Not enough data | 
| **Templates** | 8.8 (1201 reviews) | Not enough data | 

#### Collaboration

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Cloud collaboration** | 9.0 (1241 reviews) | Not enough data | 
| **Annotations** | 8.8 (1094 reviews) | Not enough data | 
| **Simultaneously editing** | 8.7 (1182 reviews) | Not enough data | 

#### Management

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Web Interface** | 8.9 (1201 reviews) | Not enough data | 
| **File Type Support** | 9.2 (1230 reviews) | Not enough data | 
| **Auto save** | 9.2 (1264 reviews) | Not enough data | 

#### Agentic AI - Office Suites

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (128 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (138 reviews) | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.9/10 | 236 |
| **Microsoft Teams** | 8.8/10 | 10482 |

#### Collaboration Tools

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Screen Sharing** | 9.0 (186 reviews) | 9.0 (8170 reviews) ✓ Verified | 
| **Presentations** | 9.1 (185 reviews) | 9.1 (5771 reviews) ✓ Verified | 
| **Whiteboarding** | 8.6 (180 reviews) | Feature Not Available | 
| **Live Chat** | 9.1 (183 reviews) | 9.2 (6439 reviews) ✓ Verified | 
| **Hand Raising** | 9.1 (181 reviews) | Feature Not Available | 

#### Meeting Coordination

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Scheduling** | 9.2 (189 reviews) | 9.0 (7870 reviews) ✓ Verified | 
| **Recording** | 9.0 (182 reviews) | 8.9 (7059 reviews) ✓ Verified | 
| **Participant Permissions** | 9.0 (182 reviews) | 8.8 (7214 reviews) ✓ Verified | 
| **One-Click Join** | 9.0 (177 reviews) | 8.9 (5702 reviews) ✓ Verified | 

#### Software Type

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Mobile** | 9.0 (187 reviews) | 8.8 (7343 reviews) ✓ Verified | 
| **Browser Application** | 9.1 (183 reviews) | 8.7 (5335 reviews) ✓ Verified | 
| **Desktop Application** | 9.2 (185 reviews) | 9.1 (6007 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (68 reviews) | 7.8 (714 reviews) | 
| **Proactive Assistance** | 8.3 (68 reviews) | 7.9 (720 reviews) | 
| **Decision Making** | 8.1 (68 reviews) | 7.9 (679 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.9/10 | 61 |
| **Microsoft Teams** | N/A | N/A |

#### Survey Management

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Survey Builder** | 8.8 (47 reviews) | Not enough data | 
| **Question Types** | 9.0 (44 reviews) | Not enough data | 
| **Templates** | 8.7 (45 reviews) | Not enough data | 
| **Survey Distribution** | 8.9 (46 reviews) | Not enough data | 

#### Survey Customization

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Branching/Skip Logic** | 8.6 (46 reviews) | Not enough data | 
| **Branding** | 8.8 (47 reviews) | Not enough data | 
| **Multimedia Support** | 8.7 (45 reviews) | Not enough data | 
| **Multilingual Surveys** | 8.8 (44 reviews) | Not enough data | 

#### Survey Insights

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Reporting & Analytics** | 8.9 (45 reviews) | Not enough data | 
| **BI Tools Integration** | 9.0 (43 reviews) | Not enough data | 
| **Data Exporting** | 9.0 (44 reviews) | Not enough data | 
| **Permissions** | 9.0 (47 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Adaptive Learning** | 9.2 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.7 (13 reviews) | Not enough data | 
| **Decision Making** | 8.8 (13 reviews) | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.6/10 | 253 |
| **Microsoft Teams** | N/A | N/A |

#### Calendar View

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Multi-Calendar View** | 9.0 (200 reviews) | Not enough data | 
| **Customizable Viewing** | 8.9 (203 reviews) | Not enough data | 

#### Shared Calendar

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Calendar Collaboration** | 9.0 (203 reviews) | Not enough data | 
| **Multiple Calendar Management** | 8.9 (200 reviews) | Not enough data | 

#### Accessibility

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Screen Reader Compatibility** | 8.8 (191 reviews) | Not enough data | 
| **Keyboard Shortcuts** | 8.6 (192 reviews) | Not enough data | 

#### Integration

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Sync Multiple Calendars** | 8.8 (193 reviews) | Not enough data | 
| **Import Events** | 8.7 (196 reviews) | Not enough data | 
| **Software Integrations** | 8.8 (194 reviews) | Not enough data | 

#### Notifications

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Customized Calendar Notifications** | 9.0 (196 reviews) | Not enough data | 
| **Location-Based Alerts** | 8.6 (193 reviews) | Not enough data | 

#### Generative AI

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **AI Text-to-Image** | 7.8 (134 reviews) | Not enough data | 
| **AI Text-to-Speech** | 8.0 (131 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.8 (130 reviews) | Not enough data | 

#### Agentic AI - Calendar

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Cross-system Integration** | 7.7 (71 reviews) | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.7/10 | 135 |
| **Microsoft Teams** | N/A | N/A |

#### Notifications

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Confirmations & Reminders** | 9.0 (110 reviews) | Not enough data | 
| **Appointment Follow-Up** | 8.7 (109 reviews) | Not enough data | 
| **Scheduling Notifications** | 8.9 (108 reviews) | Not enough data | 

#### Settings

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Time Zone Detection** | 9.1 (112 reviews) | Not enough data | 
| **Availability Settings** | 9.1 (108 reviews) | Not enough data | 
| **Blocked Time Settings** | 9.0 (108 reviews) | Not enough data | 

#### Personalization

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Branding** | 8.6 (108 reviews) | Not enough data | 
| **Links** | 8.8 (107 reviews) | Not enough data | 

#### Integrations

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Multi- Calendar Integration** | 8.9 (109 reviews) | Not enough data | 
| **Website Integration** | 8.9 (103 reviews) | Not enough data | 
| **Payment Acceptance** | 8.3 (103 reviews) | Not enough data | 
| **Video Conferencing** | 9.0 (106 reviews) | Not enough data | 
| **Communication** | 8.7 (104 reviews) | Not enough data | 

#### Generative AI

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **AI Text Generation** | 8.5 (77 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (77 reviews) | Not enough data | 
| **AI Text-to-Image** | 8.1 (77 reviews) | Not enough data | 
| **AI Text-to-Speech** | 8.3 (78 reviews) | Not enough data | 
| **AI Image-to-Text** | 8.2 (78 reviews) | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (42 reviews) | Not enough data | 
| **Multi-step Planning** | 8.9 (43 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (43 reviews) | Not enough data | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.7/10 | 306 |
| **Microsoft Teams** | N/A | N/A |

#### Design

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Graphics** | 8.8 (226 reviews) | Not enough data | 
| **Templates** | 8.8 (229 reviews) | Not enough data | 
| **Themes** | 8.7 (228 reviews) | Not enough data | 

#### Collaboration

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Multi-User Collaboration** | 9.2 (230 reviews) | Not enough data | 
| **Real-Time Communication** | 9.2 (231 reviews) | Not enough data | 

#### File Types

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Export** | 9.4 (236 reviews) | Not enough data | 
| **Import** | 9.1 (232 reviews) | Not enough data | 
| **Web Publishing** | 8.5 (224 reviews) | Not enough data | 

#### Edit & Revise

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Revision History** | 8.9 (232 reviews) | Not enough data | 
| **Suggestion Mode** | 8.8 (227 reviews) | Not enough data | 
| **Document Editor** | 9.2 (234 reviews) | Not enough data | 

#### Integrate & Embed

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Calendar** | 8.8 (228 reviews) | Not enough data | 
| **Website** | 8.5 (226 reviews) | Not enough data | 
| **Applications** | 8.8 (229 reviews) | Not enough data | 

#### Operating System

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **PC Operating System** | 9.4 (232 reviews) | Not enough data | 
| **Mac Operating System** | 8.5 (224 reviews) | Not enough data | 
| **Linux Operating System** | 7.8 (216 reviews) | Not enough data | 

#### Generative AI

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **AI Text Generation** | 8.0 (168 reviews) | Not enough data | 
| **AI Text Summarization** | 8.1 (167 reviews) | Not enough data | 
| **AI Text-to-Image** | 7.7 (164 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.9 (167 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.8 (162 reviews) | Not enough data | 

#### Agentic AI - Document Creation

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Proactive Assistance** | 8.3 (86 reviews) | Not enough data | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.6/10 | 260 |
| **Microsoft Teams** | N/A | N/A |

#### Sorting & Filtering

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Attachment Search** | 8.9 (210 reviews) | Not enough data | 
| **Tags** | 9.0 (206 reviews) | Not enough data | 
| **AI Sorting** | 8.5 (200 reviews) | Not enough data | 
| **Predefined Rules** | 8.9 (205 reviews) | Not enough data | 

#### Integrations

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Microsoft Outlook Integration** | 9.3 (211 reviews) | Not enough data | 
| **Gmail Integration** | 8.4 (199 reviews) | Not enough data | 
| **Apple Calendar Integration** | 8.1 (195 reviews) | Not enough data | 

#### Time Management

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Unified Inbox** | 8.8 (199 reviews) | Not enough data | 
| **Email Automation** | 9.0 (206 reviews) | Not enough data | 
| **Snooze** | 8.7 (201 reviews) | Not enough data | 

#### Generative AI

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **AI Text Generation** | 8.3 (149 reviews) | Not enough data | 
| **AI Text-to-Speech** | 8.2 (149 reviews) | Not enough data | 
| **AI Text Summarization** | 8.4 (151 reviews) | Not enough data | 

#### Agentic AI - Email Management

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (81 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (81 reviews) | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | N/A | N/A |
| **Microsoft Teams** | 8.6/10 | 211 |

#### Action Item Detection - AI Note-taking Software

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Action Item extraction** | Not enough data | 8.6 (121 reviews) | 
| **Summary Generation** | Not enough data | 8.9 (133 reviews) | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Speech-to-text Transcription** | Not enough data | 8.8 (133 reviews) | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Team-based Access** | Not enough data | 8.7 (130 reviews) | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | 8.2 (119 reviews) | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Integrations** | Not enough data | 8.4 (127 reviews) | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Access Control** | Not enough data | 8.8 (119 reviews) | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Semantic Search** | Not enough data | 8.1 (109 reviews) | 

#### Speaker Identification - AI Note-taking Software

| Feature | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Speaker Recognition** | Not enough data | 8.7 (127 reviews) | 

---
## Categories
**Shared Categories (2):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Microsoft 365 (11):** [Email Management Software](https://www.g2.com/categories/email-management), [Email Client Software](https://www.g2.com/categories/email-client), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Spreadsheets Software](https://www.g2.com/categories/spreadsheets), [Presentation Software](https://www.g2.com/categories/presentation-software), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Document Creation Software](https://www.g2.com/categories/document-creation), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Office Suites Software](https://www.g2.com/categories/office-suites), [Calendar Software](https://www.g2.com/categories/calendar-software), [Survey Software](https://www.g2.com/categories/survey)

**Unique to Microsoft Teams (1):** [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft 365 | Microsoft Teams | 
|---|---|---|
| **Small-Business** | 34.4% | 22.1% | 
| **Mid-Market** | 35.4% | 38.5% | 
| **Enterprise** | 30.2% | 39.5% | 

### By Industry

#### Microsoft 365

- **Information Technology and Services:** 10.7%
- **Education Management:** 5.8%
- **Computer Software:** 5.3%
- **Higher Education:** 4.8%
- **Hospital & Health Care:** 4.0%
- **Financial Services:** 3.0%
- **Marketing and Advertising:** 2.6%
- **Non-Profit Organization Management:** 2.4%
- **Construction:** 2.1%
- **Accounting:** 2.0%
- **Other:** 57.2%

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.5%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

---
## Alternatives

### Alternatives to Microsoft 365

- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48079 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56431 reviews)
- [ONLYOFFICE Workspace](https://www.g2.com/products/onlyoffice-workspace/reviews) — 4.4/5 stars (66 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [LibreOffice](https://www.g2.com/products/libreoffice/reviews) — 4.3/5 stars (272 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (717 reviews)
- [WPS Office](https://www.g2.com/products/wps-office/reviews) — 4.4/5 stars (333 reviews)
- [OpenOffice](https://www.g2.com/products/openoffice/reviews) — 4.3/5 stars (312 reviews)
- [MobiOffice](https://www.g2.com/products/mobioffice/reviews) — 4.5/5 stars (40 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)

### Alternatives to Microsoft Teams

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56431 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48079 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39111 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18902 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12682 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (496 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (266 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17107 reviews)

---
## Top Discussions

### Microsoft 365

- Title: [how to transfer microsoft office to another computer](https://www.g2.com/discussions/how-to-transfer-microsoft-office-to-another-computer) — 4 comments, 1 upvote
  > **Top comment:** "To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer."
- Title: [what is the best way to make sure you never lose any work if your computer crashes](https://www.g2.com/discussions/14451-what-is-the-best-way-to-make-sure-you-never-lose-any-work-if-your-computer-crashes) — 3 comments, 1 upvote
  > **Top comment:** "Connect OneDrive to your Office files so you can backup, access, share, and collaborate on all your files from anywhere"
- Title: [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) — 2 comments, 1 upvote
  > **Top comment:** "Software can be used as Office Applications as well as using the M365 services like Power Apps etc"
- Title: [What is Microsoft Office features?](https://www.g2.com/discussions/what-is-microsoft-office-features) — 2 comments
  > **Top comment:** "Wide range of products like:
Power point
Word
Excel
Visio"
- Title: [What you can other things you can do to Microsoft office?](https://www.g2.com/discussions/what-you-can-other-things-you-can-do-to-microsoft-office) — 2 comments, 1 upvote
  > **Top comment:** "You can rearrange all the programs in the Office package in your pinned program bar. I like to go warm to cool, but you could alternate or do a rainbow."

### Microsoft Teams

- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 18 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 13 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft365-vs-microsoft-teams)