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Compare Microsoft 365 and Microsoft Teams 
Featured Products
At a Glance
Market Segments
Mid-Market (35.3% of reviews)
Enterprise (40.3% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
$4.80 1 User Per Month
Microsoft 365
Star Rating
(5,670)4.6 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansMicrosoft Teams
Star Rating
(17,577)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in user satisfaction, particularly for its seamless integration of chat and video call features, making communication quick and efficient. Users appreciate that everything is consolidated in one platform, which simplifies collaboration and reduces the need to switch between apps.
- Users say Microsoft 365 shines with its comprehensive suite of applications, providing a robust set of tools for productivity. Many find the navigation intuitive and enjoy the convenience of accessing email and chat easily, especially with the recent enhancements from Microsoft Copilot.
- Reviewers mention that while Microsoft Teams has a higher G2 Score, Microsoft 365 still holds its ground with a solid performance in file sharing and mobile application usability. Users highlight the ease of sharing documents and accessing features on mobile devices, which enhances their workflow.
- According to verified reviews, Microsoft Teams has a significant edge in recent user engagement, with a much higher volume of reviews indicating active use and satisfaction. This suggests that Teams is a preferred choice for organizations looking for a dedicated communication tool.
- G2 reviewers note that Microsoft 365 offers a better experience in terms of setup and administration, with users praising its straightforward onboarding process. This can be particularly beneficial for teams that need to get up and running quickly without extensive training.
- Users highlight that while both platforms provide strong support, Microsoft Teams has slightly better ratings in quality of support, indicating that users feel more satisfied with the assistance they receive when issues arise, which is crucial for maintaining productivity in a collaborative environment.
Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Free Trial
Microsoft 365
Free Trial is available
Microsoft Teams
No trial information availableRatings
Meets Requirements
9.3
4,693
8.9
13,073
Ease of Use
9.0
4,745
8.8
13,246
Ease of Setup
8.9
1,304
9.0
3,691
Ease of Admin
8.7
968
8.6
2,034
Quality of Support
8.5
3,962
8.6
10,521
Has the product been a good partner in doing business?
8.8
941
8.8
2,008
Product Direction (% positive)
8.8
4,630
8.6
12,503
Features by Category
File Management
9.3
182
Not enough data
9.3
180
Not enough data
9.4
179
Not enough data
9.0
173
Not enough data
8.9
174
Not enough data
Agentic AI - Cloud Content Collaboration
8.7
78
Not enough data
8.7
77
Not enough data
8.8
78
Not enough data
Collaboration
9.2
178
Not enough data
9.5
178
Not enough data
9.1
178
Not enough data
8.8
174
Not enough data
Administration
9.2
173
Not enough data
9.2
172
Not enough data
9.1
169
Not enough data
8.9
170
Not enough data
8.8
165
Not enough data
9.4
175
Not enough data
Platform
9.3
186
Not enough data
8.9
180
Not enough data
9.0
181
Not enough data
8.8
182
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.4
181
8.9
8737
9.3
183
8.7
8992
8.8
179
8.4
8363
Business Instant Messaging
9.1
181
9.0
8287
9.2
180
8.9
8226
Business Instant Messaging
9.1
180
8.8
8029
9.2
183
8.8
8257
9.0
177
8.7
7243
Generative AI - Business Instant Messaging
8.7
133
8.2
983
AI - Business Instant Messaging
8.6
132
8.0
963
8.6
134
8.3
961
8.5
134
7.9
951
8.7
137
8.0
951
Agentic AI - Business Instant Messaging
8.6
86
7.9
555
8.5
86
8.0
550
Presenter Tools
8.9
126
Not enough data
8.5
127
Not enough data
8.2
124
Not enough data
8.6
124
Not enough data
Conferencing Options
8.9
130
Not enough data
9.0
128
Not enough data
9.0
132
Not enough data
Application Tools
8.9
122
Not enough data
8.6
124
Not enough data
8.9
124
Not enough data
Agentic AI - Screen Sharing
8.1
39
Not enough data
Platform Basics
8.7
164
Not enough data
8.8
164
Not enough data
9.1
164
Not enough data
Platform Content
8.8
165
Not enough data
8.3
164
Not enough data
8.6
157
Not enough data
9.1
161
Not enough data
Platform Additional Functionality
8.9
158
Not enough data
8.9
158
Not enough data
9.1
165
Not enough data
Generative AI
8.2
109
Not enough data
7.9
107
Not enough data
7.4
106
Not enough data
8.0
108
Not enough data
7.2
105
Not enough data
7.9
106
Not enough data
7.6
104
Not enough data
Inbox Tools
8.9
211
Not enough data
9.0
210
Not enough data
9.0
209
Not enough data
9.1
209
Not enough data
Coordination Tools
9.2
213
Not enough data
9.0
209
Not enough data
8.7
207
Not enough data
Software Options
9.3
213
Not enough data
8.8
213
Not enough data
Email Client - Agentic AI
8.3
79
Not enough data
8.2
79
Not enough data
Calculating
9.2
183
Not enough data
9.1
182
Not enough data
Insights
8.7
181
Not enough data
9.1
179
Not enough data
Editing
8.8
180
Not enough data
8.8
178
Not enough data
8.9
176
Not enough data
Functionality
8.5
177
Not enough data
8.9
180
Not enough data
9.0
175
Not enough data
9.1
178
Not enough data
Applications
9.3
1296
Not enough data
9.1
1220
Not enough data
8.8
1201
Not enough data
Collaboration
9.0
1197
Not enough data
8.8
1097
Not enough data
8.7
1160
Not enough data
Management
8.8
1182
Not enough data
9.1
1232
Not enough data
9.2
1264
Not enough data
Agentic AI - Office Suites
8.1
128
Not enough data
8.2
129
Not enough data
Collaboration Tools
9.1
194
9.0
7810
|
Verified
9.1
192
9.1
5576
|
Verified
8.6
188
Feature Not Available
9.2
190
9.2
5757
|
Verified
9.2
190
Feature Not Available
Meeting Coordination
9.2
196
9.0
7365
|
Verified
9.0
191
8.9
6828
|
Verified
9.1
191
8.8
7075
|
Verified
9.1
186
8.9
5541
|
Verified
Software Type
9.0
194
8.8
7136
|
Verified
9.1
191
8.7
5229
|
Verified
9.2
192
9.1
5776
|
Verified
Agentic AI - Video Conferencing
8.5
78
7.8
645
8.4
77
7.8
640
8.3
77
7.8
637
Survey Management
8.8
46
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Survey Customization
8.6
46
Not enough data
8.8
47
Not enough data
8.7
44
Not enough data
8.8
45
Not enough data
Survey Insights
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
8.9
45
Not enough data
Agentic AI - Survey
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
Calendar View
9.0
203
Not enough data
8.9
206
Not enough data
Shared Calendar
9.0
204
Not enough data
8.9
204
Not enough data
Accessibility
8.8
196
Not enough data
8.7
197
Not enough data
Integration
8.9
198
Not enough data
8.8
201
Not enough data
8.9
199
Not enough data
Notifications
9.0
201
Not enough data
8.6
198
Not enough data
Generative AI
7.8
140
Not enough data
8.0
136
Not enough data
7.9
135
Not enough data
Agentic AI - Calendar
7.8
74
Not enough data
Notifications
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Not enough data
Settings
9.1
114
Not enough data
9.1
111
Not enough data
9.0
111
Not enough data
Personalization
8.6
109
Not enough data
8.9
109
Not enough data
Integrations
8.9
111
Not enough data
8.9
106
Not enough data
8.3
106
Not enough data
9.0
109
Not enough data
8.8
106
Not enough data
Generative AI
8.5
81
Not enough data
8.5
79
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
81
Not enough data
Agentic AI - Online Appointment Scheduling
8.8
45
Not enough data
9.0
45
Not enough data
8.9
45
Not enough data
Design
8.8
234
Not enough data
8.9
236
Not enough data
8.7
233
Not enough data
Collaboration
9.2
236
Not enough data
9.2
236
Not enough data
File Types
9.4
241
Not enough data
9.1
239
Not enough data
8.6
231
Not enough data
Edit & Revise
8.9
240
Not enough data
8.8
235
Not enough data
9.2
239
Not enough data
Integrate & Embed
8.8
233
Not enough data
8.6
232
Not enough data
8.9
235
Not enough data
Operating System
9.4
237
Not enough data
8.5
230
Not enough data
7.9
222
Not enough data
Generative AI
8.1
176
Not enough data
8.2
176
Not enough data
7.8
172
Not enough data
8.0
175
Not enough data
7.9
170
Not enough data
Agentic AI - Document Creation
8.4
93
Not enough data
Sorting & Filtering
8.9
219
Not enough data
9.1
216
Not enough data
8.6
211
Not enough data
8.9
215
Not enough data
Integrations
9.3
217
Not enough data
8.5
208
Not enough data
8.2
203
Not enough data
Time Management
8.9
209
Not enough data
9.1
215
Not enough data
8.8
211
Not enough data
Generative AI
8.4
160
Not enough data
8.3
159
Not enough data
8.5
160
Not enough data
Agentic AI - Email Management
8.6
90
Not enough data
8.6
90
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.5
107
Not enough data
8.7
112
Automatic Transcription - AI Note-taking Software
Not enough data
8.6
111
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.6
108
Language & Accent Support - AI Note-taking Software
Not enough data
8.1
105
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.2
110
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.7
105
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
100
Speaker Identification - AI Note-taking Software
Not enough data
8.6
107
Categories
Categories
Shared Categories
Microsoft 365 and Microsoft Teams are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft 365 is categorized as Email Management, Email Client, Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, and Survey
Microsoft Teams is categorized as AI Note-Taking Software
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.2%
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Alternatives
Discussions
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
3 Comments
CS
Open any program in the office suite, click on file menu and then click on options, then click on the save tab and configure the autosave every minute.Read more
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
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