# Microsoft 365 vs Microsoft Outlook Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Outlook excels in email management, with users appreciating its ability to organize inboxes with precision and track meetings and schedules effectively. Many find the integration with other systems and built-in calendar features particularly beneficial for their workflow.
- **Users say** Microsoft 365 shines in overall usability, especially for everyday business tasks like spreadsheets and communication. The autosaving feature is frequently highlighted as a productivity booster, giving users peace of mind by eliminating the worry of losing unsaved work.
- **According to verified reviews** , Microsoft Outlook has a higher G2 Score in the email client category, indicating greater satisfaction among users who value its robust email functionalities. Reviewers often mention its performance and ease of organizing emails as standout features.
- **Reviewers mention** that while both products are easy to use, Microsoft 365 offers a smoother experience for team collaboration, with features that enhance organization and communication within teams. Users appreciate the ability to view colleagues' schedules easily, which aids in planning.
- **G2 reviewers highlight** that Microsoft Outlook has a slight edge in setup ease, with many users finding the onboarding process intuitive. This is particularly beneficial for organizations looking to implement the software quickly without extensive training.
- **Users report** that Microsoft 365's integration with other Microsoft applications like Excel and Word is a significant advantage, especially in environments like law firms where document management is crucial. This seamless integration enhances overall productivity and workflow efficiency.



| | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 5,814 | 3,464 | 
| **Largest Market Segment** | Mid-Market (35.4% of reviews) | Enterprise (38.2% of reviews) | 
| **Entry Level Price** | $6.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Microsoft 365

Pros:
- Ease of Use (297 reviews)
- Team Collaboration (228 reviews)

Cons:
- Expensive (117 reviews)
- Missing Features (102 reviews)

### Microsoft Outlook

Pros:
- Ease of Use (267 reviews)
- Calendar Integration (139 reviews)

Cons:
- Slow Performance (92 reviews)
- Slow Loading (91 reviews)

---
## Ratings Comparison
| Rating | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
  | **Meets Requirements** | 9.3 (4792 reviews) | 9.2 (2715 reviews) | 
  | **Ease of Use** | 9.0 (4850 reviews) | 9.0 (2797 reviews) | 
  | **Ease of Setup** | 8.9 (1401 reviews) | 9.1 (972 reviews) | 
  | **Ease of Admin** | 8.7 (1044 reviews) | 8.6 (319 reviews) | 
  | **Quality of Support** | 8.5 (4052 reviews) | 8.6 (2212 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (1018 reviews) | 8.8 (300 reviews) | 
  | **Product Direction (% positive)** | 8.8 (4719 reviews) | 8.5 (2640 reviews) | 

---
## Pricing

### Microsoft 365

#### Entry-Level Pricing

Plan: Microsoft 365 Business Basic

Price: $6.00 1 User Per Month

Description: Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.

Key Features:
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook

[Browse all 3 editions](https://www.g2.com/products/microsoft365/pricing)

#### Free Trial

Yes

### Microsoft Outlook

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 9.1/10 | 255 |
| **Microsoft Outlook** | N/A | N/A |

#### File Management

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Device Syncing** | 9.2 (182 reviews) | Not enough data | 
| **Web Interface** | 9.2 (177 reviews) | Not enough data | 
| **File Type Support** | 9.3 (176 reviews) | Not enough data | 
| **Search** | 8.9 (171 reviews) | Not enough data | 
| **Mobile Apps** | 8.8 (171 reviews) | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (70 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (70 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (71 reviews) | Not enough data | 

#### Collaboration

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **File following** | 9.2 (174 reviews) | Not enough data | 
| **File Sharing** | 9.5 (179 reviews) | Not enough data | 
| **Simultaneously Editing** | 9.1 (179 reviews) | Not enough data | 
| **Change Tracking / Audit Logs** | 8.8 (172 reviews) | Not enough data | 

#### Administration

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **User and Role Management** | 9.1 (171 reviews) | Not enough data | 
| **Policies and Controls** | 9.2 (170 reviews) | Not enough data | 
| **Device Management** | 9.0 (166 reviews) | Not enough data | 
| **Storage Limits** | 8.9 (163 reviews) | Not enough data | 
| **Storage Zones** | 8.8 (159 reviews) | Not enough data | 
| **Security** | 9.4 (171 reviews) | Not enough data | 

#### Platform

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Performance and Reliability** | 9.3 (179 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.8 (174 reviews) | Not enough data | 
| **System of Record Integration** | 8.9 (173 reviews) | Not enough data | 
| **APIs** | 8.7 (174 reviews) | Not enough data | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | N/A | N/A |
| **Microsoft Outlook** | N/A | N/A |

#### Communication

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.8/10 | 216 |
| **Microsoft Outlook** | N/A | N/A |

#### Business Instant Messaging

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **File Sharing** | 9.4 (176 reviews) | Not enough data | 
| **Notifications** | 9.2 (175 reviews) | Not enough data | 
| **Search** | 8.8 (171 reviews) | Not enough data | 

#### Business Instant Messaging 

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Audio Conferencing** | 9.1 (174 reviews) | Not enough data | 
| **Video Conferencing** | 9.2 (175 reviews) | Not enough data | 

#### Business Instant Messaging

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Mobile Application** | 9.0 (172 reviews) | Not enough data | 
| **Web Application** | 9.2 (176 reviews) | Not enough data | 
| **Integrations** | 8.9 (169 reviews) | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Text Summarization** | 8.6 (124 reviews) | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **AI Powered Search** | 8.5 (124 reviews) | Not enough data | 
| **Smart Notifications** | 8.6 (125 reviews) | Not enough data | 
| **AI Powered Language Translation** | 8.5 (125 reviews) | Not enough data | 
| **Content Generation** | 8.6 (127 reviews) | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Cross-system Integration** | 8.5 (78 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (78 reviews) | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.7/10 | 163 |
| **Microsoft Outlook** | N/A | N/A |

#### Presenter Tools

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Live Preview** | 8.9 (124 reviews) | Not enough data | 
| **Notifications Blocker** | 8.5 (125 reviews) | Not enough data | 
| **Remote Control** | 8.2 (122 reviews) | Not enough data | 
| **Switch Presenter** | 8.6 (122 reviews) | Not enough data | 

#### Conferencing Options

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Group Live Chat** | 9.0 (129 reviews) | Not enough data | 
| **Audio Conferencing** | 9.0 (130 reviews) | Not enough data | 
| **Video Conferencing** | 9.0 (134 reviews) | Not enough data | 

#### Application Tools

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Password Protection** | 8.8 (122 reviews) | Not enough data | 
| **Recording** | 8.6 (123 reviews) | Not enough data | 
| **In-Browser Application** | 8.8 (124 reviews) | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Decision Making** | 8.2 (38 reviews) | Not enough data | 

### Presentation

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.4/10 | 237 |
| **Microsoft Outlook** | N/A | N/A |

#### Platform Basics

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Slide Design** | 8.7 (166 reviews) | Not enough data | 
| **Presenter Tools** | 8.8 (164 reviews) | Not enough data | 
| **Auto Save** | 9.1 (167 reviews) | Not enough data | 

#### Platform Content

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Charts** | 8.8 (166 reviews) | Not enough data | 
| **Template Library** | 8.3 (162 reviews) | Not enough data | 
| **Template Creator** | 8.5 (154 reviews) | Not enough data | 
| **File Sharing** | 9.1 (166 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Messaging** | 8.9 (160 reviews) | Not enough data | 
| **Mobility** | 8.9 (160 reviews) | Not enough data | 
| **Cloud** | 9.1 (171 reviews) | Not enough data | 

#### Generative AI

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **AI Text Generation** | 8.2 (108 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.9 (104 reviews) | Not enough data | 
| **AI Text-to-Video** | 7.3 (103 reviews) | Not enough data | 
| **AI Text Summarization** | 8.0 (105 reviews) | Not enough data | 
| **AI Text-to-Music** | 7.2 (102 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.9 (103 reviews) | Not enough data | 
| **AI Text-to-Image** | 7.5 (101 reviews) | Not enough data | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.8/10 | 279 |
| **Microsoft Outlook** | 8.8/10 | 1295 |

#### Inbox Tools

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Unified Inbox** | 8.9 (208 reviews) | 9.1 (1088 reviews) | 
| **Filters** | 9.0 (206 reviews) | 8.9 (1161 reviews) | 
| **Reminders** | 9.0 (208 reviews) | 9.3 (1166 reviews) | 
| **Notifications** | 9.0 (208 reviews) | 9.2 (1174 reviews) | 

#### Coordination Tools

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Calendar** | 9.2 (218 reviews) | 9.3 (1188 reviews) | 
| **Contacts** | 8.9 (207 reviews) | 8.9 (1142 reviews) | 
| **Task Management** | 8.7 (204 reviews) | 8.8 (1083 reviews) | 

#### Software Options

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Desktop Application** | 9.3 (216 reviews) | 9.2 (1155 reviews) | 
| **Mobile Application** | 8.8 (211 reviews) | 8.7 (1104 reviews) | 

#### Email Client - Agentic AI

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (72 reviews) | 7.5 (112 reviews) | 
| **Cross-system Integration** | 8.0 (73 reviews) | 7.8 (118 reviews) | 

### Spreadsheets

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.9/10 | 251 |
| **Microsoft Outlook** | N/A | N/A |

#### Calculating

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Functions** | 9.2 (184 reviews) | Not enough data | 
| **Auto Recalculation** | 9.1 (182 reviews) | Not enough data | 

#### Insights

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Charts and Graphs** | 8.7 (182 reviews) | Not enough data | 
| **Tables** | 9.1 (180 reviews) | Not enough data | 

#### Editing

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Templates** | 8.8 (180 reviews) | Not enough data | 
| **Collaborative Editing** | 8.8 (183 reviews) | Not enough data | 
| **Filtering** | 8.9 (176 reviews) | Not enough data | 

#### Functionality

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Addons** | 8.5 (177 reviews) | Not enough data | 
| **Multi Device Functionality** | 8.9 (183 reviews) | Not enough data | 
| **Importing and Exporting** | 9.0 (176 reviews) | Not enough data | 
| **Autosave** | 9.1 (180 reviews) | Not enough data | 

### Office Suites

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.8/10 | 1597 |
| **Microsoft Outlook** | N/A | N/A |

#### Applications

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Basic applications** | 9.3 (1344 reviews) | Not enough data | 
| **Suite access** | 9.0 (1252 reviews) | Not enough data | 
| **Templates** | 8.8 (1201 reviews) | Not enough data | 

#### Collaboration

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Cloud collaboration** | 9.0 (1236 reviews) | Not enough data | 
| **Annotations** | 8.8 (1094 reviews) | Not enough data | 
| **Simultaneously editing** | 8.7 (1179 reviews) | Not enough data | 

#### Management

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Web Interface** | 8.8 (1197 reviews) | Not enough data | 
| **File Type Support** | 9.2 (1230 reviews) | Not enough data | 
| **Auto save** | 9.2 (1263 reviews) | Not enough data | 

#### Agentic AI - Office Suites

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (127 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (136 reviews) | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.9/10 | 236 |
| **Microsoft Outlook** | N/A | N/A |

#### Collaboration Tools

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Screen Sharing** | 9.0 (186 reviews) | Not enough data | 
| **Presentations** | 9.1 (185 reviews) | Not enough data | 
| **Whiteboarding** | 8.6 (180 reviews) | Not enough data | 
| **Live Chat** | 9.1 (183 reviews) | Not enough data | 
| **Hand Raising** | 9.1 (181 reviews) | Not enough data | 

#### Meeting Coordination

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Scheduling** | 9.2 (189 reviews) | Not enough data | 
| **Recording** | 9.0 (182 reviews) | Not enough data | 
| **Participant Permissions** | 9.0 (182 reviews) | Not enough data | 
| **One-Click Join** | 9.0 (177 reviews) | Not enough data | 

#### Software Type

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Mobile** | 9.0 (187 reviews) | Not enough data | 
| **Browser Application** | 9.1 (183 reviews) | Not enough data | 
| **Desktop Application** | 9.2 (185 reviews) | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (68 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (68 reviews) | Not enough data | 
| **Decision Making** | 8.1 (68 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.9/10 | 61 |
| **Microsoft Outlook** | N/A | N/A |

#### Survey Management

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Survey Builder** | 8.8 (47 reviews) | Not enough data | 
| **Question Types** | 9.0 (44 reviews) | Not enough data | 
| **Templates** | 8.7 (45 reviews) | Not enough data | 
| **Survey Distribution** | 8.9 (46 reviews) | Not enough data | 

#### Survey Customization

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Branching/Skip Logic** | 8.6 (46 reviews) | Not enough data | 
| **Branding** | 8.8 (47 reviews) | Not enough data | 
| **Multimedia Support** | 8.7 (45 reviews) | Not enough data | 
| **Multilingual Surveys** | 8.8 (44 reviews) | Not enough data | 

#### Survey Insights

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Reporting & Analytics** | 8.9 (45 reviews) | Not enough data | 
| **BI Tools Integration** | 9.0 (43 reviews) | Not enough data | 
| **Data Exporting** | 9.0 (44 reviews) | Not enough data | 
| **Permissions** | 9.0 (47 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Adaptive Learning** | 9.2 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.7 (13 reviews) | Not enough data | 
| **Decision Making** | 8.8 (13 reviews) | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.6/10 | 253 |
| **Microsoft Outlook** | 8.5/10 | 1465 |

#### Calendar View

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Multi-Calendar View** | 9.0 (200 reviews) | 9.0 (1222 reviews) | 
| **Customizable Viewing** | 8.9 (203 reviews) | 8.9 (1234 reviews) | 

#### Shared Calendar

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Calendar Collaboration** | 9.0 (203 reviews) | 9.0 (1235 reviews) | 
| **Multiple Calendar Management** | 8.9 (200 reviews) | 8.9 (1180 reviews) | 

#### Accessibility

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Screen Reader Compatibility** | 8.8 (191 reviews) | 8.8 (1057 reviews) | 
| **Keyboard Shortcuts** | 8.6 (192 reviews) | 8.6 (1077 reviews) | 

#### Integration

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Sync Multiple Calendars** | 8.8 (193 reviews) | 8.8 (1135 reviews) | 
| **Import Events** | 8.7 (196 reviews) | 8.8 (1139 reviews) | 
| **Software Integrations** | 8.8 (194 reviews) | 8.9 (1226 reviews) | 

#### Notifications

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Customized Calendar Notifications** | 9.0 (196 reviews) | 9.0 (1178 reviews) | 
| **Location-Based Alerts** | 8.6 (193 reviews) | 8.5 (970 reviews) | 

#### Generative AI

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **AI Text-to-Image** | 7.8 (134 reviews) | 7.4 (420 reviews) | 
| **AI Text-to-Speech** | 8.0 (131 reviews) | 7.5 (421 reviews) | 
| **AI Image-to-Text** | 7.8 (130 reviews) | 7.3 (420 reviews) | 

#### Agentic AI - Calendar

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Cross-system Integration** | 7.7 (71 reviews) | 7.7 (164 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.7/10 | 135 |
| **Microsoft Outlook** | N/A | N/A |

#### Notifications

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Confirmations & Reminders** | 9.0 (110 reviews) | Not enough data | 
| **Appointment Follow-Up** | 8.7 (109 reviews) | Not enough data | 
| **Scheduling Notifications** | 8.9 (108 reviews) | Not enough data | 

#### Settings

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Time Zone Detection** | 9.1 (112 reviews) | Not enough data | 
| **Availability Settings** | 9.1 (108 reviews) | Not enough data | 
| **Blocked Time Settings** | 9.0 (108 reviews) | Not enough data | 

#### Personalization

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Branding** | 8.6 (108 reviews) | Not enough data | 
| **Links** | 8.8 (107 reviews) | Not enough data | 

#### Integrations

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Multi- Calendar Integration** | 8.9 (109 reviews) | Not enough data | 
| **Website Integration** | 8.9 (103 reviews) | Not enough data | 
| **Payment Acceptance** | 8.3 (103 reviews) | Not enough data | 
| **Video Conferencing** | 9.0 (106 reviews) | Not enough data | 
| **Communication** | 8.7 (104 reviews) | Not enough data | 

#### Generative AI

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **AI Text Generation** | 8.5 (77 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (77 reviews) | Not enough data | 
| **AI Text-to-Image** | 8.1 (77 reviews) | Not enough data | 
| **AI Text-to-Speech** | 8.3 (78 reviews) | Not enough data | 
| **AI Image-to-Text** | 8.2 (78 reviews) | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (42 reviews) | Not enough data | 
| **Multi-step Planning** | 8.9 (43 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (43 reviews) | Not enough data | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.7/10 | 306 |
| **Microsoft Outlook** | N/A | N/A |

#### Design

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Graphics** | 8.8 (226 reviews) | Not enough data | 
| **Templates** | 8.8 (229 reviews) | Not enough data | 
| **Themes** | 8.7 (228 reviews) | Not enough data | 

#### Collaboration

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Multi-User Collaboration** | 9.2 (230 reviews) | Not enough data | 
| **Real-Time Communication** | 9.2 (231 reviews) | Not enough data | 

#### File Types

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Export** | 9.4 (236 reviews) | Not enough data | 
| **Import** | 9.1 (232 reviews) | Not enough data | 
| **Web Publishing** | 8.5 (224 reviews) | Not enough data | 

#### Edit & Revise

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Revision History** | 8.9 (232 reviews) | Not enough data | 
| **Suggestion Mode** | 8.8 (227 reviews) | Not enough data | 
| **Document Editor** | 9.2 (234 reviews) | Not enough data | 

#### Integrate & Embed

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Calendar** | 8.8 (228 reviews) | Not enough data | 
| **Website** | 8.5 (226 reviews) | Not enough data | 
| **Applications** | 8.8 (229 reviews) | Not enough data | 

#### Operating System

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **PC Operating System** | 9.4 (232 reviews) | Not enough data | 
| **Mac Operating System** | 8.5 (224 reviews) | Not enough data | 
| **Linux Operating System** | 7.8 (216 reviews) | Not enough data | 

#### Generative AI

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **AI Text Generation** | 8.0 (168 reviews) | Not enough data | 
| **AI Text Summarization** | 8.1 (167 reviews) | Not enough data | 
| **AI Text-to-Image** | 7.7 (164 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.9 (167 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.8 (162 reviews) | Not enough data | 

#### Agentic AI - Document Creation

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Proactive Assistance** | 8.3 (86 reviews) | Not enough data | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.6/10 | 260 |
| **Microsoft Outlook** | N/A | N/A |

#### Sorting & Filtering

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Attachment Search** | 8.9 (210 reviews) | Not enough data | 
| **Tags** | 9.0 (206 reviews) | Not enough data | 
| **AI Sorting** | 8.5 (200 reviews) | Not enough data | 
| **Predefined Rules** | 8.9 (205 reviews) | Not enough data | 

#### Integrations

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Microsoft Outlook Integration** | 9.3 (211 reviews) | Not enough data | 
| **Gmail Integration** | 8.4 (199 reviews) | Not enough data | 
| **Apple Calendar Integration** | 8.1 (195 reviews) | Not enough data | 

#### Time Management

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Unified Inbox** | 8.8 (199 reviews) | Not enough data | 
| **Email Automation** | 9.0 (206 reviews) | Not enough data | 
| **Snooze** | 8.7 (201 reviews) | Not enough data | 

#### Generative AI

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **AI Text Generation** | 8.3 (149 reviews) | Not enough data | 
| **AI Text-to-Speech** | 8.2 (149 reviews) | Not enough data | 
| **AI Text Summarization** | 8.4 (151 reviews) | Not enough data | 

#### Agentic AI - Email Management

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (81 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (81 reviews) | Not enough data | 

### Email

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | N/A | N/A |
| **Microsoft Outlook** | 7.9/10 | 501 |

#### Generative AI

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (464 reviews) | 
| **AI Text Summarization** | Not enough data | 7.9 (459 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.7 (452 reviews) | 
| **Autonomous Task Execution** | Not enough data | 7.8 (139 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (148 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (141 reviews) | 

---
## Categories
**Shared Categories (2):** [Email Client Software](https://www.g2.com/categories/email-client), [Calendar Software](https://www.g2.com/categories/calendar-software)

**Unique to Microsoft 365 (11):** [Email Management Software](https://www.g2.com/categories/email-management), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Spreadsheets Software](https://www.g2.com/categories/spreadsheets), [Presentation Software](https://www.g2.com/categories/presentation-software), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Document Creation Software](https://www.g2.com/categories/document-creation), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Office Suites Software](https://www.g2.com/categories/office-suites), [Survey Software](https://www.g2.com/categories/survey), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Microsoft Outlook (1):** [Email Software](https://www.g2.com/categories/email)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Small-Business** | 34.4% | 25.2% | 
| **Mid-Market** | 35.4% | 36.5% | 
| **Enterprise** | 30.2% | 38.2% | 

### By Industry

#### Microsoft 365

- **Information Technology and Services:** 10.7%
- **Education Management:** 5.8%
- **Computer Software:** 5.2%
- **Higher Education:** 4.8%
- **Hospital & Health Care:** 4.0%
- **Financial Services:** 3.0%
- **Marketing and Advertising:** 2.6%
- **Non-Profit Organization Management:** 2.4%
- **Construction:** 2.1%
- **Accounting:** 2.0%
- **Other:** 57.2%

#### Microsoft Outlook

- **Information Technology and Services:** 13.2%
- **Computer Software:** 8.1%
- **Hospital & Health Care:** 3.6%
- **Financial Services:** 3.6%
- **Higher Education:** 3.3%
- **Marketing and Advertising:** 3.3%
- **Education Management:** 2.8%
- **Staffing and Recruiting:** 2.6%
- **Accounting:** 2.5%
- **Construction:** 2.2%
- **Other:** 54.7%

---
## Alternatives

### Alternatives to Microsoft 365

- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (47927 reviews)
- [ONLYOFFICE Workspace](https://www.g2.com/products/onlyoffice-workspace/reviews) — 4.4/5 stars (66 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56363 reviews)
- [LibreOffice](https://www.g2.com/products/libreoffice/reviews) — 4.3/5 stars (270 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (713 reviews)
- [WPS Office](https://www.g2.com/products/wps-office/reviews) — 4.4/5 stars (332 reviews)
- [OpenOffice](https://www.g2.com/products/openoffice/reviews) — 4.3/5 stars (312 reviews)
- [MobiOffice](https://www.g2.com/products/mobioffice/reviews) — 4.5/5 stars (39 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)

### Alternatives to Microsoft Outlook

- [Spike](https://www.g2.com/products/spike/reviews) — 4.6/5 stars (262 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (47927 reviews)
- [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) — 4.7/5 stars (1236 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (713 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2631 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2462 reviews)
- [Thunderbird](https://www.g2.com/products/thunderbird/reviews) — 4.3/5 stars (337 reviews)
- [Shift](https://www.g2.com/products/redbrick-shift/reviews) — 4.5/5 stars (264 reviews)
- [Proton Mail For Business](https://www.g2.com/products/proton-mail-for-business/reviews) — 4.6/5 stars (262 reviews)
- [iCal](https://www.g2.com/products/ical/reviews) — 4.1/5 stars (196 reviews)

---
## Top Discussions

### Microsoft 365

- Title: [how to transfer microsoft office to another computer](https://www.g2.com/discussions/how-to-transfer-microsoft-office-to-another-computer) — 4 comments, 1 upvote
  > **Top comment:** "To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer."
- Title: [what is the best way to make sure you never lose any work if your computer crashes](https://www.g2.com/discussions/14451-what-is-the-best-way-to-make-sure-you-never-lose-any-work-if-your-computer-crashes) — 3 comments, 1 upvote
  > **Top comment:** "Connect OneDrive to your Office files so you can backup, access, share, and collaborate on all your files from anywhere"
- Title: [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) — 2 comments, 1 upvote
  > **Top comment:** "Software can be used as Office Applications as well as using the M365 services like Power Apps etc"
- Title: [What is Microsoft Office features?](https://www.g2.com/discussions/what-is-microsoft-office-features) — 2 comments
  > **Top comment:** "Wide range of products like:
Power point
Word
Excel
Visio"
- Title: [What you can other things you can do to Microsoft office?](https://www.g2.com/discussions/what-you-can-other-things-you-can-do-to-microsoft-office) — 2 comments, 1 upvote
  > **Top comment:** "You can rearrange all the programs in the Office package in your pinned program bar. I like to go warm to cool, but you could alternate or do a rainbow."

### Microsoft Outlook

- Title: [What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?](https://www.g2.com/discussions/microsoft-outlook-what-are-the-latest-integrations-and-features-in-microsoft-outlook-that-enhance-email-communication-a) — 6 comments, 3 upvotes
  > **Top comment:** "I like that you can pin conversations to the top of the email."
- Title: [What are the features of Outlook?](https://www.g2.com/discussions/what-are-the-features-of-outlook) — 5 comments
  > **Top comment:** "Mail and calendar are the top features."
- Title: [What business advantages does Outlook give over Gmail?](https://www.g2.com/discussions/best-for-business) — 5 comments, 1 upvote
  > **Top comment:** "There are several. One main one is that your email is stored (with Exchange) on your own server's rather than Google's. Also, there is built-in MS Office..."
- Title: [What is Microsoft Outlook used for?](https://www.g2.com/discussions/what-is-microsoft-outlook-used-for) — 4 comments
  > **Top comment:** "Microsoft outlook is used to send and receive emails. it is also used to manage calendar, tasks, meetings and contacts"
- Title: [What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?](https://www.g2.com/discussions/what-are-the-latest-integrations-and-features-in-microsoft-outlook-that-enhance-email-communication-and-productivity) — 3 comments, 1 upvote
  > **Top comment:** "It's actually too much to generalize. But it has provided a stronger back protection against spam mails, an artificial intelligence integration that can..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft365-vs-microsoft-outlook)