# Microsoft 365 vs Microsoft Outlook Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Outlook excels in email management, with users appreciating its ability to **easily manage emails, calendars, and meetings** all in one place. This integration helps improve productivity through effective scheduling and reminders, making it a reliable choice for daily communication.
- **Users say** that Microsoft 365 offers a comprehensive suite of tools that seamlessly work together, enhancing the overall user experience. Many find it beneficial for a wide range of tasks, from **document creation and editing** to **project and file management** , which makes it a versatile option for both personal and professional use.
- **According to verified reviews** , Microsoft Outlook stands out for its strong security features and user-friendly interface. Reviewers highlight its **reliable performance** and the ability to customize notifications and reminders, which contribute to a more organized workflow.
- **Reviewers mention** that while Microsoft 365 is praised for its **ease of use** and extensive features, some users feel that it can be overwhelming due to the sheer number of options available. This can lead to a steeper learning curve for those who prefer a more straightforward approach.
- **G2 reviewers highlight** that Microsoft Outlook's implementation process is quick and intuitive, with many users appreciating the **upgraded features** that allow for easy customization, such as changing fonts for better sender recognition and using prepared templates for repetitive messages.
- **Users appreciate** that Microsoft 365's initial setup is straightforward, allowing for a smooth transition into its ecosystem. However, some users have noted that while the desktop application is robust, the mobile experience may not be as seamless, which could impact users who rely heavily on mobile access.



| | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 5,843 | 3,509 | 
| **Largest Market Segment** | Mid-Market (35.4% of reviews) | Enterprise (38.1% of reviews) | 
| **Entry Level Price** | $6.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Microsoft 365

Pros:
- Ease of Use (297 reviews)
- Team Collaboration (228 reviews)

Cons:
- Expensive (117 reviews)
- Missing Features (102 reviews)

### Microsoft Outlook

Pros:
- Ease of Use (267 reviews)
- Calendar Integration (139 reviews)

Cons:
- Slow Performance (92 reviews)
- Slow Loading (91 reviews)

---
## Ratings Comparison
| Rating | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
  | **Meets Requirements** | 9.3 (4813 reviews) | 9.2 (2759 reviews) | 
  | **Ease of Use** | 9.0 (4874 reviews) | 9.0 (2846 reviews) | 
  | **Ease of Setup** | 8.9 (1423 reviews) | 9.1 (1019 reviews) | 
  | **Ease of Admin** | 8.7 (1058 reviews) | 8.6 (319 reviews) | 
  | **Quality of Support** | 8.5 (4073 reviews) | 8.6 (2248 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (1033 reviews) | 8.8 (300 reviews) | 
  | **Product Direction (% positive)** | 8.8 (4739 reviews) | 8.5 (2681 reviews) | 

---
## Pricing

### Microsoft 365

#### Entry-Level Pricing

Plan: Microsoft 365 Business Basic

Price: $6.00 1 User Per Month

Description: Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.

Key Features:
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook

[Browse all 3 editions](https://www.g2.com/products/microsoft365/pricing)

#### Free Trial

Yes

### Microsoft Outlook

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 9.1/10 | 259 |
| **Microsoft Outlook** | N/A | N/A |

#### File Management

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Device Syncing** | 9.3 (183 reviews) | Not enough data | 
| **Web Interface** | 9.2 (178 reviews) | Not enough data | 
| **File Type Support** | 9.4 (178 reviews) | Not enough data | 
| **Search** | 9.0 (173 reviews) | Not enough data | 
| **Mobile Apps** | 8.8 (172 reviews) | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (70 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (70 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (71 reviews) | Not enough data | 

#### Collaboration

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **File following** | 9.2 (174 reviews) | Not enough data | 
| **File Sharing** | 9.5 (179 reviews) | Not enough data | 
| **Simultaneously Editing** | 9.1 (180 reviews) | Not enough data | 
| **Change Tracking / Audit Logs** | 8.8 (172 reviews) | Not enough data | 

#### Administration

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **User and Role Management** | 9.1 (171 reviews) | Not enough data | 
| **Policies and Controls** | 9.2 (170 reviews) | Not enough data | 
| **Device Management** | 9.0 (167 reviews) | Not enough data | 
| **Storage Limits** | 8.9 (163 reviews) | Not enough data | 
| **Storage Zones** | 8.8 (159 reviews) | Not enough data | 
| **Security** | 9.4 (171 reviews) | Not enough data | 

#### Platform

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Performance and Reliability** | 9.3 (179 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.8 (174 reviews) | Not enough data | 
| **System of Record Integration** | 8.9 (173 reviews) | Not enough data | 
| **APIs** | 8.7 (174 reviews) | Not enough data | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | N/A | N/A |
| **Microsoft Outlook** | N/A | N/A |

#### Communication

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.8/10 | 218 |
| **Microsoft Outlook** | N/A | N/A |

#### Business Instant Messaging

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **File Sharing** | 9.4 (177 reviews) | Not enough data | 
| **Notifications** | 9.2 (176 reviews) | Not enough data | 
| **Search** | 8.8 (172 reviews) | Not enough data | 

#### Business Instant Messaging 

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Audio Conferencing** | 9.1 (175 reviews) | Not enough data | 
| **Video Conferencing** | 9.2 (175 reviews) | Not enough data | 

#### Business Instant Messaging

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Mobile Application** | 9.0 (172 reviews) | Not enough data | 
| **Web Application** | 9.2 (176 reviews) | Not enough data | 
| **Integrations** | 8.9 (169 reviews) | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Text Summarization** | 8.6 (124 reviews) | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **AI Powered Search** | 8.5 (124 reviews) | Not enough data | 
| **Smart Notifications** | 8.6 (125 reviews) | Not enough data | 
| **AI Powered Language Translation** | 8.5 (125 reviews) | Not enough data | 
| **Content Generation** | 8.6 (127 reviews) | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Cross-system Integration** | 8.5 (78 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (78 reviews) | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.7/10 | 163 |
| **Microsoft Outlook** | N/A | N/A |

#### Presenter Tools

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Live Preview** | 8.9 (124 reviews) | Not enough data | 
| **Notifications Blocker** | 8.5 (125 reviews) | Not enough data | 
| **Remote Control** | 8.2 (122 reviews) | Not enough data | 
| **Switch Presenter** | 8.6 (122 reviews) | Not enough data | 

#### Conferencing Options

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Group Live Chat** | 9.0 (129 reviews) | Not enough data | 
| **Audio Conferencing** | 9.0 (130 reviews) | Not enough data | 
| **Video Conferencing** | 9.0 (134 reviews) | Not enough data | 

#### Application Tools

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Password Protection** | 8.8 (122 reviews) | Not enough data | 
| **Recording** | 8.6 (123 reviews) | Not enough data | 
| **In-Browser Application** | 8.8 (124 reviews) | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Decision Making** | 8.2 (38 reviews) | Not enough data | 

### Presentation

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.4/10 | 239 |
| **Microsoft Outlook** | N/A | N/A |

#### Platform Basics

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Slide Design** | 8.7 (167 reviews) | Not enough data | 
| **Presenter Tools** | 8.8 (164 reviews) | Not enough data | 
| **Auto Save** | 9.1 (168 reviews) | Not enough data | 

#### Platform Content

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Charts** | 8.8 (167 reviews) | Not enough data | 
| **Template Library** | 8.3 (163 reviews) | Not enough data | 
| **Template Creator** | 8.5 (154 reviews) | Not enough data | 
| **File Sharing** | 9.1 (166 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Messaging** | 8.9 (160 reviews) | Not enough data | 
| **Mobility** | 8.9 (161 reviews) | Not enough data | 
| **Cloud** | 9.1 (171 reviews) | Not enough data | 

#### Generative AI

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **AI Text Generation** | 8.2 (108 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.9 (104 reviews) | Not enough data | 
| **AI Text-to-Video** | 7.3 (103 reviews) | Not enough data | 
| **AI Text Summarization** | 8.0 (105 reviews) | Not enough data | 
| **AI Text-to-Music** | 7.2 (102 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.9 (103 reviews) | Not enough data | 
| **AI Text-to-Image** | 7.5 (101 reviews) | Not enough data | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.8/10 | 280 |
| **Microsoft Outlook** | 8.8/10 | 1311 |

#### Inbox Tools

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Unified Inbox** | 8.9 (208 reviews) | 9.1 (1101 reviews) | 
| **Filters** | 9.0 (206 reviews) | 8.9 (1176 reviews) | 
| **Reminders** | 9.0 (208 reviews) | 9.3 (1180 reviews) | 
| **Notifications** | 9.0 (208 reviews) | 9.2 (1186 reviews) | 

#### Coordination Tools

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Calendar** | 9.2 (218 reviews) | 9.3 (1203 reviews) | 
| **Contacts** | 8.9 (207 reviews) | 8.9 (1151 reviews) | 
| **Task Management** | 8.7 (204 reviews) | 8.8 (1095 reviews) | 

#### Software Options

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Desktop Application** | 9.3 (216 reviews) | 9.2 (1166 reviews) | 
| **Mobile Application** | 8.8 (212 reviews) | 8.7 (1117 reviews) | 

#### Email Client - Agentic AI

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (72 reviews) | 7.5 (116 reviews) | 
| **Cross-system Integration** | 8.0 (73 reviews) | 7.8 (123 reviews) | 

### Spreadsheets

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.9/10 | 252 |
| **Microsoft Outlook** | N/A | N/A |

#### Calculating

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Functions** | 9.2 (184 reviews) | Not enough data | 
| **Auto Recalculation** | 9.1 (182 reviews) | Not enough data | 

#### Insights

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Charts and Graphs** | 8.7 (182 reviews) | Not enough data | 
| **Tables** | 9.1 (180 reviews) | Not enough data | 

#### Editing

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Templates** | 8.8 (180 reviews) | Not enough data | 
| **Collaborative Editing** | 8.8 (183 reviews) | Not enough data | 
| **Filtering** | 8.9 (176 reviews) | Not enough data | 

#### Functionality

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Addons** | 8.5 (177 reviews) | Not enough data | 
| **Multi Device Functionality** | 8.9 (183 reviews) | Not enough data | 
| **Importing and Exporting** | 9.0 (176 reviews) | Not enough data | 
| **Autosave** | 9.1 (180 reviews) | Not enough data | 

### Office Suites

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.8/10 | 1620 |
| **Microsoft Outlook** | N/A | N/A |

#### Applications

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Basic applications** | 9.3 (1357 reviews) | Not enough data | 
| **Suite access** | 9.0 (1264 reviews) | Not enough data | 
| **Templates** | 8.8 (1201 reviews) | Not enough data | 

#### Collaboration

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Cloud collaboration** | 9.0 (1245 reviews) | Not enough data | 
| **Annotations** | 8.8 (1094 reviews) | Not enough data | 
| **Simultaneously editing** | 8.7 (1183 reviews) | Not enough data | 

#### Management

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Web Interface** | 8.8 (1202 reviews) | Not enough data | 
| **File Type Support** | 9.2 (1230 reviews) | Not enough data | 
| **Auto save** | 9.2 (1265 reviews) | Not enough data | 

#### Agentic AI - Office Suites

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (131 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (143 reviews) | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.9/10 | 236 |
| **Microsoft Outlook** | N/A | N/A |

#### Collaboration Tools

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Screen Sharing** | 9.0 (186 reviews) | Not enough data | 
| **Presentations** | 9.1 (185 reviews) | Not enough data | 
| **Whiteboarding** | 8.6 (180 reviews) | Not enough data | 
| **Live Chat** | 9.1 (183 reviews) | Not enough data | 
| **Hand Raising** | 9.1 (181 reviews) | Not enough data | 

#### Meeting Coordination

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Scheduling** | 9.2 (189 reviews) | Not enough data | 
| **Recording** | 9.0 (182 reviews) | Not enough data | 
| **Participant Permissions** | 9.0 (182 reviews) | Not enough data | 
| **One-Click Join** | 9.0 (177 reviews) | Not enough data | 

#### Software Type

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Mobile** | 9.0 (187 reviews) | Not enough data | 
| **Browser Application** | 9.1 (183 reviews) | Not enough data | 
| **Desktop Application** | 9.2 (185 reviews) | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (68 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (68 reviews) | Not enough data | 
| **Decision Making** | 8.1 (68 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.9/10 | 61 |
| **Microsoft Outlook** | N/A | N/A |

#### Survey Management

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Survey Builder** | 8.8 (47 reviews) | Not enough data | 
| **Question Types** | 9.0 (44 reviews) | Not enough data | 
| **Templates** | 8.7 (45 reviews) | Not enough data | 
| **Survey Distribution** | 8.9 (46 reviews) | Not enough data | 

#### Survey Customization

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Branching/Skip Logic** | 8.6 (46 reviews) | Not enough data | 
| **Branding** | 8.8 (47 reviews) | Not enough data | 
| **Multimedia Support** | 8.7 (45 reviews) | Not enough data | 
| **Multilingual Surveys** | 8.8 (44 reviews) | Not enough data | 

#### Survey Insights

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Reporting & Analytics** | 8.9 (45 reviews) | Not enough data | 
| **BI Tools Integration** | 9.0 (43 reviews) | Not enough data | 
| **Data Exporting** | 9.0 (44 reviews) | Not enough data | 
| **Permissions** | 9.0 (47 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Adaptive Learning** | 9.2 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.7 (13 reviews) | Not enough data | 
| **Decision Making** | 8.8 (13 reviews) | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.6/10 | 253 |
| **Microsoft Outlook** | 8.5/10 | 1503 |

#### Calendar View

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Multi-Calendar View** | 9.0 (200 reviews) | 9.0 (1236 reviews) | 
| **Customizable Viewing** | 8.9 (203 reviews) | 8.9 (1245 reviews) | 

#### Shared Calendar

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Calendar Collaboration** | 9.0 (203 reviews) | 9.0 (1246 reviews) | 
| **Multiple Calendar Management** | 8.9 (200 reviews) | 8.9 (1195 reviews) | 

#### Accessibility

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Screen Reader Compatibility** | 8.8 (191 reviews) | 8.8 (1064 reviews) | 
| **Keyboard Shortcuts** | 8.6 (192 reviews) | 8.6 (1083 reviews) | 

#### Integration

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Sync Multiple Calendars** | 8.8 (193 reviews) | 8.8 (1144 reviews) | 
| **Import Events** | 8.7 (196 reviews) | 8.8 (1147 reviews) | 
| **Software Integrations** | 8.8 (194 reviews) | 8.9 (1256 reviews) | 

#### Notifications

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Customized Calendar Notifications** | 9.0 (196 reviews) | 9.0 (1186 reviews) | 
| **Location-Based Alerts** | 8.6 (193 reviews) | 8.5 (975 reviews) | 

#### Generative AI

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **AI Text-to-Image** | 7.8 (134 reviews) | 7.4 (424 reviews) | 
| **AI Text-to-Speech** | 8.0 (131 reviews) | 7.5 (425 reviews) | 
| **AI Image-to-Text** | 7.8 (130 reviews) | 7.3 (424 reviews) | 

#### Agentic AI - Calendar

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Cross-system Integration** | 7.7 (71 reviews) | 7.8 (171 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.7/10 | 135 |
| **Microsoft Outlook** | N/A | N/A |

#### Notifications

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Confirmations & Reminders** | 9.0 (110 reviews) | Not enough data | 
| **Appointment Follow-Up** | 8.7 (109 reviews) | Not enough data | 
| **Scheduling Notifications** | 8.9 (108 reviews) | Not enough data | 

#### Settings

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Time Zone Detection** | 9.1 (112 reviews) | Not enough data | 
| **Availability Settings** | 9.1 (108 reviews) | Not enough data | 
| **Blocked Time Settings** | 9.0 (108 reviews) | Not enough data | 

#### Personalization

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Branding** | 8.6 (108 reviews) | Not enough data | 
| **Links** | 8.8 (107 reviews) | Not enough data | 

#### Integrations

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Multi- Calendar Integration** | 8.9 (109 reviews) | Not enough data | 
| **Website Integration** | 8.9 (103 reviews) | Not enough data | 
| **Payment Acceptance** | 8.3 (103 reviews) | Not enough data | 
| **Video Conferencing** | 9.0 (106 reviews) | Not enough data | 
| **Communication** | 8.7 (104 reviews) | Not enough data | 

#### Generative AI

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **AI Text Generation** | 8.5 (77 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (77 reviews) | Not enough data | 
| **AI Text-to-Image** | 8.1 (77 reviews) | Not enough data | 
| **AI Text-to-Speech** | 8.3 (78 reviews) | Not enough data | 
| **AI Image-to-Text** | 8.2 (78 reviews) | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (42 reviews) | Not enough data | 
| **Multi-step Planning** | 8.9 (43 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (43 reviews) | Not enough data | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.7/10 | 306 |
| **Microsoft Outlook** | N/A | N/A |

#### Design

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Graphics** | 8.8 (226 reviews) | Not enough data | 
| **Templates** | 8.8 (229 reviews) | Not enough data | 
| **Themes** | 8.7 (228 reviews) | Not enough data | 

#### Collaboration

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Multi-User Collaboration** | 9.2 (230 reviews) | Not enough data | 
| **Real-Time Communication** | 9.2 (231 reviews) | Not enough data | 

#### File Types

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Export** | 9.4 (236 reviews) | Not enough data | 
| **Import** | 9.1 (232 reviews) | Not enough data | 
| **Web Publishing** | 8.5 (224 reviews) | Not enough data | 

#### Edit & Revise

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Revision History** | 8.9 (232 reviews) | Not enough data | 
| **Suggestion Mode** | 8.8 (227 reviews) | Not enough data | 
| **Document Editor** | 9.2 (234 reviews) | Not enough data | 

#### Integrate & Embed

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Calendar** | 8.8 (228 reviews) | Not enough data | 
| **Website** | 8.5 (226 reviews) | Not enough data | 
| **Applications** | 8.8 (229 reviews) | Not enough data | 

#### Operating System

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **PC Operating System** | 9.4 (232 reviews) | Not enough data | 
| **Mac Operating System** | 8.5 (224 reviews) | Not enough data | 
| **Linux Operating System** | 7.8 (216 reviews) | Not enough data | 

#### Generative AI

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **AI Text Generation** | 8.0 (168 reviews) | Not enough data | 
| **AI Text Summarization** | 8.1 (167 reviews) | Not enough data | 
| **AI Text-to-Image** | 7.7 (164 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.9 (167 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.8 (162 reviews) | Not enough data | 

#### Agentic AI - Document Creation

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Proactive Assistance** | 8.3 (86 reviews) | Not enough data | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | 8.6/10 | 260 |
| **Microsoft Outlook** | N/A | N/A |

#### Sorting & Filtering

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Attachment Search** | 8.9 (210 reviews) | Not enough data | 
| **Tags** | 9.0 (206 reviews) | Not enough data | 
| **AI Sorting** | 8.5 (200 reviews) | Not enough data | 
| **Predefined Rules** | 8.9 (205 reviews) | Not enough data | 

#### Integrations

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Microsoft Outlook Integration** | 9.3 (211 reviews) | Not enough data | 
| **Gmail Integration** | 8.4 (199 reviews) | Not enough data | 
| **Apple Calendar Integration** | 8.1 (195 reviews) | Not enough data | 

#### Time Management

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Unified Inbox** | 8.8 (199 reviews) | Not enough data | 
| **Email Automation** | 9.0 (206 reviews) | Not enough data | 
| **Snooze** | 8.7 (201 reviews) | Not enough data | 

#### Generative AI

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **AI Text Generation** | 8.3 (149 reviews) | Not enough data | 
| **AI Text-to-Speech** | 8.2 (149 reviews) | Not enough data | 
| **AI Text Summarization** | 8.4 (151 reviews) | Not enough data | 

#### Agentic AI - Email Management

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (81 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (81 reviews) | Not enough data | 

### Email

| Product | Score | Reviews |
|---|---|---|
| **Microsoft 365** | N/A | N/A |
| **Microsoft Outlook** | 7.9/10 | 508 |

#### Generative AI

| Feature | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (469 reviews) | 
| **AI Text Summarization** | Not enough data | 7.9 (464 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.7 (456 reviews) | 
| **Autonomous Task Execution** | Not enough data | 7.8 (144 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (154 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (146 reviews) | 

---
## Categories
**Shared Categories (2):** [Email Client Software](https://www.g2.com/categories/email-client), [Calendar Software](https://www.g2.com/categories/calendar-software)

**Unique to Microsoft 365 (11):** [Email Management Software](https://www.g2.com/categories/email-management), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Spreadsheets Software](https://www.g2.com/categories/spreadsheets), [Presentation Software](https://www.g2.com/categories/presentation-software), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Document Creation Software](https://www.g2.com/categories/document-creation), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Office Suites Software](https://www.g2.com/categories/office-suites), [Survey Software](https://www.g2.com/categories/survey), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Microsoft Outlook (1):** [Email Software](https://www.g2.com/categories/email)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft 365 | Microsoft Outlook | 
|---|---|---|
| **Small-Business** | 34.4% | 25.3% | 
| **Mid-Market** | 35.4% | 36.6% | 
| **Enterprise** | 30.1% | 38.1% | 

### By Industry

#### Microsoft 365

- **Information Technology and Services:** 10.8%
- **Education Management:** 5.8%
- **Computer Software:** 5.3%
- **Higher Education:** 4.8%
- **Hospital & Health Care:** 4.0%
- **Financial Services:** 3.0%
- **Marketing and Advertising:** 2.6%
- **Non-Profit Organization Management:** 2.4%
- **Construction:** 2.1%
- **Accounting:** 2.0%
- **Other:** 57.2%

#### Microsoft Outlook

- **Information Technology and Services:** 13.4%
- **Computer Software:** 8.1%
- **Financial Services:** 3.6%
- **Hospital & Health Care:** 3.5%
- **Higher Education:** 3.4%
- **Marketing and Advertising:** 3.3%
- **Education Management:** 2.8%
- **Staffing and Recruiting:** 2.6%
- **Accounting:** 2.6%
- **Non-Profit Organization Management:** 2.2%
- **Other:** 54.5%

---
## Alternatives

### Alternatives to Microsoft 365

- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48124 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56528 reviews)
- [ONLYOFFICE Workspace](https://www.g2.com/products/onlyoffice-workspace/reviews) — 4.4/5 stars (66 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [LibreOffice](https://www.g2.com/products/libreoffice/reviews) — 4.3/5 stars (272 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (723 reviews)
- [WPS Office](https://www.g2.com/products/wps-office/reviews) — 4.4/5 stars (334 reviews)
- [OpenOffice](https://www.g2.com/products/openoffice/reviews) — 4.3/5 stars (312 reviews)
- [MobiOffice](https://www.g2.com/products/mobioffice/reviews) — 4.5/5 stars (41 reviews)
- [Superhuman Docs](https://www.g2.com/products/superhuman-docs/reviews) — 4.6/5 stars (493 reviews)

### Alternatives to Microsoft Outlook

- [Spike](https://www.g2.com/products/spike/reviews) — 4.6/5 stars (262 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48124 reviews)
- [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) — 4.8/5 stars (1270 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (723 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2644 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2503 reviews)
- [Proton Mail For Business](https://www.g2.com/products/proton-mail-for-business/reviews) — 4.6/5 stars (479 reviews)
- [Thunderbird](https://www.g2.com/products/thunderbird/reviews) — 4.3/5 stars (340 reviews)
- [Shift](https://www.g2.com/products/redbrick-shift/reviews) — 4.5/5 stars (265 reviews)
- [Titan](https://www.g2.com/products/titan-titan/reviews) — 4.6/5 stars (569 reviews)

---
## Top Discussions

### Microsoft 365

- Title: [how to transfer microsoft office to another computer](https://www.g2.com/discussions/how-to-transfer-microsoft-office-to-another-computer) — 4 comments, 1 upvote
  > **Top comment:** "To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer."
- Title: [what is the best way to make sure you never lose any work if your computer crashes](https://www.g2.com/discussions/14451-what-is-the-best-way-to-make-sure-you-never-lose-any-work-if-your-computer-crashes) — 3 comments, 1 upvote
  > **Top comment:** "Connect OneDrive to your Office files so you can backup, access, share, and collaborate on all your files from anywhere"
- Title: [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) — 2 comments, 1 upvote
  > **Top comment:** "Software can be used as Office Applications as well as using the M365 services like Power Apps etc"
- Title: [What is Microsoft Office features?](https://www.g2.com/discussions/what-is-microsoft-office-features) — 2 comments
  > **Top comment:** "Wide range of products like:
Power point
Word
Excel
Visio"
- Title: [What you can other things you can do to Microsoft office?](https://www.g2.com/discussions/what-you-can-other-things-you-can-do-to-microsoft-office) — 2 comments, 1 upvote
  > **Top comment:** "You can rearrange all the programs in the Office package in your pinned program bar. I like to go warm to cool, but you could alternate or do a rainbow."

### Microsoft Outlook

- Title: [What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?](https://www.g2.com/discussions/microsoft-outlook-what-are-the-latest-integrations-and-features-in-microsoft-outlook-that-enhance-email-communication-a) — 6 comments, 3 upvotes
  > **Top comment:** "I like that you can pin conversations to the top of the email."
- Title: [What are the features of Outlook?](https://www.g2.com/discussions/what-are-the-features-of-outlook) — 5 comments
  > **Top comment:** "Mail and calendar are the top features."
- Title: [What business advantages does Outlook give over Gmail?](https://www.g2.com/discussions/best-for-business) — 5 comments, 1 upvote
  > **Top comment:** "There are several. One main one is that your email is stored (with Exchange) on your own server's rather than Google's. Also, there is built-in MS Office..."
- Title: [What is Microsoft Outlook used for?](https://www.g2.com/discussions/what-is-microsoft-outlook-used-for) — 4 comments
  > **Top comment:** "Microsoft outlook is used to send and receive emails. it is also used to manage calendar, tasks, meetings and contacts"
- Title: [What is the main purpose of Microsoft Outlook?](https://www.g2.com/discussions/what-is-the-main-purpose-of-microsoft-outlook) — 4 comments
  > **Top comment:** "It is mainly an email client (place to receive, send, and manage emails)."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft365-vs-microsoft-outlook)