Compare Microsoft 365 and Webex Suite 
At a Glance
Market Segments
Mid-Market (35.4% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
$0.00
Microsoft 365
Star Rating
(5,752)4.6 out of 5
Market Segments
Mid-Market (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansWebex Suite
Star Rating
(18,771)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft 365 excels in ease of use, with users appreciating its seamless integration across applications like OneNote, Excel, and Word. Many find it easy to switch between tasks and share information directly from the app, which enhances productivity.
- Users say Webex Suite stands out for its real-time collaboration tools and organized messaging spaces. Reviewers highlight how built-in meeting controls keep discussions focused, making it a well-designed platform for professional teamwork.
- According to verified reviews, Microsoft 365 has a quicker implementation process, with users noting the intuitive onboarding experience. This allows teams to get up and running faster compared to Webex Suite, which some users find requires more time to adapt to its features.
- Reviewers mention that Webex Suite offers consistent video and audio quality, even in large meetings. Users appreciate the stability of the connection, which is crucial for maintaining smooth communication during lengthy virtual meetings.
- G2 reviewers highlight that Microsoft 365 provides superior file sharing capabilities, with features like online real-time syncing with OneDrive. This functionality is particularly beneficial for teams that need to collaborate on documents simultaneously.
- Users report that while Webex Suite integrates meetings, messaging, and calling effectively, it sometimes lacks the flexibility that Microsoft 365 offers in terms of application variety and task management, which can limit its appeal for users looking for a more comprehensive suite.
Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Microsoft 365
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
9.3
4,750
8.9
14,727
Ease of Use
9.0
4,804
8.7
14,777
Ease of Setup
8.9
1,360
8.5
2,985
Ease of Admin
8.7
998
8.5
2,626
Quality of Support
8.5
4,015
8.5
11,790
Has the product been a good partner in doing business?
8.8
971
8.7
2,521
Product Direction (% positive)
8.8
4,684
7.8
14,183
Features by Category
File Management
9.3
183
Not enough data
9.3
180
Not enough data
9.4
178
Not enough data
9.0
172
Not enough data
8.9
174
Not enough data
Agentic AI - Cloud Content Collaboration
8.6
78
Not enough data
8.7
77
Not enough data
8.8
78
Not enough data
Collaboration
9.2
178
Not enough data
9.5
180
Not enough data
9.1
179
Not enough data
8.8
174
Not enough data
Administration
9.2
173
Not enough data
9.2
173
Not enough data
9.1
170
Not enough data
8.9
169
Not enough data
8.8
164
Not enough data
9.4
175
Not enough data
Platform
9.3
187
Not enough data
8.8
181
Not enough data
9.0
181
Not enough data
8.8
182
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
985
Not enough data
9.0
965
Not enough data
8.9
943
Collaboration
Not enough data
8.8
901
Not enough data
9.0
979
Not enough data
9.0
972
Not enough data
8.8
877
Not enough data
9.2
1001
Functionality
Not enough data
8.8
881
Not enough data
9.0
979
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.9
21
Business Instant Messaging
9.5
182
8.6
943
9.3
181
8.8
1046
8.8
178
8.5
957
Business Instant Messaging
9.1
181
8.9
1019
9.2
182
8.9
962
Business Instant Messaging
9.1
179
8.7
905
9.2
183
8.8
963
9.0
177
8.7
869
Generative AI - Business Instant Messaging
8.7
131
8.2
53
AI - Business Instant Messaging
8.6
131
8.1
55
8.6
132
8.1
54
8.5
132
8.1
54
8.7
135
7.7
53
Agentic AI - Business Instant Messaging
8.6
85
7.8
36
8.5
85
7.6
36
Visual Tools
Not enough data
8.6
68
Not enough data
8.6
63
Not enough data
8.4
63
Not enough data
8.3
65
Office Customization
Not enough data
8.7
64
Not enough data
8.7
62
Not enough data
8.5
62
Guest Tools
Not enough data
8.6
60
Not enough data
8.6
62
Not enough data
8.6
58
Collaboration Tools
Not enough data
8.7
62
Not enough data
8.9
66
Not enough data
9.0
65
Not enough data
8.9
63
Agentic AI - Virtual Workspaces
Not enough data
7.7
30
Not enough data
7.4
29
Design Tools
Not enough data
8.8
358
Not enough data
8.8
357
Not enough data
8.6
312
Not enough data
8.7
319
Not enough data
8.8
335
Communication Tools
Not enough data
8.9
336
Not enough data
9.0
358
Integrations
Not enough data
8.7
288
Not enough data
9.0
356
Software Offering
Not enough data
8.8
354
Not enough data
9.2
390
Not enough data
9.0
376
Agentic AI - Collaborative Whiteboard
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
8.3
22
Presenter Tools
8.9
125
8.9
4895
8.5
126
8.5
4250
|
Verified
8.2
123
8.8
4607
|
Verified
8.6
124
8.9
5122
|
Verified
Conferencing Options
9.0
130
9.0
5262
|
Verified
9.0
131
9.0
5492
|
Verified
9.0
135
9.0
5407
|
Verified
Application Tools
8.8
123
8.8
4344
|
Verified
8.7
124
8.8
4909
|
Verified
8.8
125
8.7
4874
Agentic AI - Screen Sharing
8.2
39
7.5
51
Platform Basics
8.7
166
Not enough data
8.8
165
Not enough data
9.1
167
Not enough data
Platform Content
8.8
166
Not enough data
8.3
164
Not enough data
8.6
156
Not enough data
9.1
166
Not enough data
Platform Additional Functionality
8.9
161
Not enough data
8.9
159
Not enough data
9.1
169
Not enough data
Generative AI
8.2
109
Not enough data
8.0
105
Not enough data
7.3
104
Not enough data
8.0
106
Not enough data
7.2
103
Not enough data
7.9
104
Not enough data
7.6
102
Not enough data
Inbox Tools
8.9
214
Not enough data
9.0
212
Not enough data
9.0
213
Not enough data
9.1
212
Not enough data
Coordination Tools
9.2
219
Not enough data
9.0
213
Not enough data
8.7
209
Not enough data
Software Options
9.3
218
Not enough data
8.8
216
Not enough data
Email Client - Agentic AI
8.3
79
Not enough data
8.2
80
Not enough data
Calculating
9.2
184
Not enough data
9.1
182
Not enough data
Insights
8.7
180
Not enough data
9.1
179
Not enough data
Editing
8.8
180
Not enough data
8.8
181
Not enough data
8.9
176
Not enough data
Functionality
8.5
177
Not enough data
8.9
181
Not enough data
9.0
175
Not enough data
9.1
179
Not enough data
Applications
9.3
1324
Not enough data
9.0
1235
Not enough data
8.8
1202
Not enough data
Collaboration
9.0
1219
Not enough data
8.8
1096
Not enough data
8.7
1170
Not enough data
Management
8.9
1191
Not enough data
9.2
1232
Not enough data
9.2
1266
Not enough data
Agentic AI - Office Suites
8.1
129
Not enough data
8.2
135
Not enough data
Collaboration
Not enough data
9.1
33
Not enough data
8.8
35
Not enough data
8.7
33
Not enough data
8.9
35
Hardware
Not enough data
8.6
32
Not enough data
8.5
32
Security
Not enough data
9.0
33
Not enough data
8.8
33
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
15
Not enough data
7.3
14
Collaboration Tools
9.1
194
9.0
10181
|
Verified
9.1
193
9.1
2965
|
Verified
8.6
188
8.8
2647
|
Verified
9.2
191
9.0
3207
|
Verified
9.2
189
9.0
3037
Meeting Coordination
9.2
197
8.7
9164
9.0
190
8.7
8649
|
Verified
9.1
190
8.7
9016
|
Verified
9.1
185
8.8
3171
|
Verified
Software Type
9.0
195
8.6
7745
|
Verified
9.1
191
8.8
3105
|
Verified
9.2
193
9.0
3255
|
Verified
Agentic AI - Video Conferencing
8.5
77
7.8
96
8.4
76
7.8
91
8.3
76
7.9
90
Survey Management
8.8
47
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Survey Customization
8.6
46
Not enough data
8.8
47
Not enough data
8.7
45
Not enough data
8.8
45
Not enough data
Survey Insights
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
9.0
47
Not enough data
Agentic AI - Survey
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
Calendar View
9.0
203
Not enough data
8.9
206
Not enough data
Shared Calendar
9.0
206
Not enough data
8.9
203
Not enough data
Accessibility
8.8
194
Not enough data
8.7
195
Not enough data
Integration
8.9
196
Not enough data
8.7
199
Not enough data
8.8
197
Not enough data
Notifications
9.0
199
Not enough data
8.6
196
Not enough data
Generative AI
7.8
138
Not enough data
8.0
134
Not enough data
7.9
133
Not enough data
Agentic AI - Calendar
7.7
74
Not enough data
Notifications
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Not enough data
Settings
9.1
114
Not enough data
9.1
110
Not enough data
9.0
110
Not enough data
Personalization
8.6
109
Not enough data
8.8
108
Not enough data
Integrations
8.9
111
Not enough data
8.9
105
Not enough data
8.3
105
Not enough data
9.0
108
Not enough data
8.7
105
Not enough data
Generative AI
8.5
80
Not enough data
8.5
79
Not enough data
8.2
79
Not enough data
8.4
80
Not enough data
8.3
80
Not enough data
Agentic AI - Online Appointment Scheduling
8.8
44
Not enough data
8.9
44
Not enough data
8.9
44
Not enough data
Design
8.8
234
Not enough data
8.9
237
Not enough data
8.7
235
Not enough data
Collaboration
9.2
239
Not enough data
9.2
240
Not enough data
File Types
9.4
244
Not enough data
9.1
241
Not enough data
8.6
232
Not enough data
Edit & Revise
8.9
241
Not enough data
8.8
235
Not enough data
9.2
242
Not enough data
Integrate & Embed
8.8
234
Not enough data
8.6
234
Not enough data
8.9
236
Not enough data
Operating System
9.4
240
Not enough data
8.5
232
Not enough data
7.9
224
Not enough data
Generative AI
8.1
177
Not enough data
8.1
176
Not enough data
7.8
172
Not enough data
8.0
175
Not enough data
7.9
170
Not enough data
Agentic AI - Document Creation
8.4
94
Not enough data
Sorting & Filtering
8.9
219
Not enough data
9.1
215
Not enough data
8.6
209
Not enough data
8.9
214
Not enough data
Integrations
9.3
218
Not enough data
8.5
207
Not enough data
8.2
203
Not enough data
Time Management
8.9
207
Not enough data
9.1
215
Not enough data
8.8
210
Not enough data
Generative AI
8.4
158
Not enough data
8.3
157
Not enough data
8.5
158
Not enough data
Agentic AI - Email Management
8.6
89
Not enough data
8.6
89
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.3
42
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.0
42
Not enough data
9.3
42
Accessibility - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.2
15
Not enough data
9.2
14
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
246
Not enough data
8.7
232
Not enough data
8.6
212
Not enough data
9.0
259
Not enough data
9.0
260
Not enough data
8.6
147
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
163
Not enough data
8.4
187
Not enough data
8.4
177
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
135
Not enough data
8.6
178
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
155
Not enough data
9.1
142
Categories
Categories
Shared Categories
Microsoft 365 and Webex Suite are categorized as Business Instant Messaging, Screen Sharing, and Video Conferencing
Unique Categories
Microsoft 365 is categorized as Email Management, Email Client, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, and Survey
Webex Suite is categorized as Visual Collaboration Platforms, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.3%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
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