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Compare Microsoft 365 and Webex Suite 
Featured Products
At a Glance
Market Segments
Mid-Market (35.3% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
$0.00
Microsoft 365
Star Rating
(5,697)4.6 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansWebex Suite
Star Rating
(18,724)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft 365 excels in providing a comprehensive suite of productivity tools, with users praising its exceptional templates and seamless collaboration features. Many appreciate how it integrates essential applications like Teams and SharePoint, making it a central hub for asynchronous work.
- Users say that Webex Suite stands out for its modern user interface and ability to host large meetings, accommodating up to 1000 participants. This feature is particularly beneficial for online classes and project discussions, as highlighted by users who find it easy to connect with instructors and classmates.
- Reviewers mention that Microsoft 365 offers a higher overall satisfaction score, reflecting its strong performance in areas like file sharing and mobile application usability. Users value the secure data management provided by OneDrive, which enhances their collaborative efforts.
- According to verified reviews, Webex Suite's video and audio quality is consistently praised, making it a reliable choice for virtual meetings. Users appreciate its stability, which is crucial for maintaining effective communication during important discussions.
- G2 reviewers highlight that Microsoft 365's ease of setup and user-friendly interface contribute to a smoother onboarding experience. New users often find the intuitive design helpful for quickly adapting to the platform's features.
- Users report that while Webex Suite has a solid feature set, it sometimes falls short in comparison to Microsoft 365's overall integration capabilities. Some users express a desire for more robust collaboration tools within Webex, particularly when it comes to document editing and sharing.
Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Microsoft 365
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
9.3
4,709
8.9
14,709
Ease of Use
9.0
4,761
8.7
14,759
Ease of Setup
8.9
1,320
8.4
2,969
Ease of Admin
8.7
976
8.5
2,621
Quality of Support
8.5
3,976
8.5
11,774
Has the product been a good partner in doing business?
8.8
948
8.7
2,515
Product Direction (% positive)
8.8
4,646
7.8
14,166
Features by Category
File Management
9.3
183
Not enough data
9.3
181
Not enough data
9.4
180
Not enough data
9.0
174
Not enough data
8.9
175
Not enough data
Agentic AI - Cloud Content Collaboration
8.6
79
Not enough data
8.7
78
Not enough data
8.9
79
Not enough data
Collaboration
9.2
179
Not enough data
9.5
179
Not enough data
9.1
179
Not enough data
8.8
175
Not enough data
Administration
9.2
174
Not enough data
9.2
173
Not enough data
9.1
170
Not enough data
8.9
171
Not enough data
8.8
166
Not enough data
9.4
176
Not enough data
Platform
9.3
188
Not enough data
8.8
181
Not enough data
9.0
182
Not enough data
8.8
183
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
986
Not enough data
9.0
966
Not enough data
8.9
944
Collaboration
Not enough data
8.8
902
Not enough data
9.0
980
Not enough data
9.0
973
Not enough data
8.8
878
Not enough data
9.2
1004
Functionality
Not enough data
8.8
883
Not enough data
9.0
981
Not enough data
8.9
883
Agentic AI - Virtual Classroom
Not enough data
7.9
21
Business Instant Messaging
9.5
182
8.6
944
9.3
183
8.8
1048
8.8
179
8.5
960
Business Instant Messaging
9.1
182
9.0
1018
9.2
181
8.9
962
Business Instant Messaging
9.1
180
8.7
906
9.2
184
8.8
965
9.0
177
8.7
871
Generative AI - Business Instant Messaging
8.7
133
8.2
56
AI - Business Instant Messaging
8.6
132
8.2
57
8.6
134
8.2
56
8.5
134
8.2
56
8.7
137
7.8
56
Agentic AI - Business Instant Messaging
8.6
86
7.9
38
8.5
86
7.7
37
Visual Tools
Not enough data
8.7
71
Not enough data
8.6
66
Not enough data
8.5
66
Not enough data
8.4
68
Office Customization
Not enough data
8.8
67
Not enough data
8.7
65
Not enough data
8.6
65
Guest Tools
Not enough data
8.5
63
Not enough data
8.7
65
Not enough data
8.7
61
Collaboration Tools
Not enough data
8.6
65
Not enough data
8.9
69
Not enough data
9.0
68
Not enough data
8.9
66
Agentic AI - Virtual Workspaces
Not enough data
7.8
32
Not enough data
7.5
31
Design Tools
Not enough data
8.8
361
Not enough data
8.8
360
Not enough data
8.6
315
Not enough data
8.7
322
Not enough data
8.8
338
Communication Tools
Not enough data
8.9
339
Not enough data
9.0
361
Integrations
Not enough data
8.7
291
Not enough data
9.0
359
Software Offering
Not enough data
8.8
357
Not enough data
9.2
393
Not enough data
9.0
379
Agentic AI - Collaborative Whiteboard
Not enough data
8.2
24
Not enough data
8.2
24
Not enough data
8.3
24
Presenter Tools
8.9
126
8.9
4897
8.5
127
8.5
4253
|
Verified
8.2
124
8.8
4610
|
Verified
8.6
124
8.9
5124
|
Verified
Conferencing Options
9.0
130
9.0
5265
|
Verified
9.0
129
9.0
5494
|
Verified
9.0
133
9.0
5409
|
Verified
Application Tools
8.9
122
8.8
4347
|
Verified
8.6
124
8.8
4911
|
Verified
8.9
124
8.7
4876
Agentic AI - Screen Sharing
8.2
39
7.7
52
Platform Basics
8.7
164
Not enough data
8.8
164
Not enough data
9.1
164
Not enough data
Platform Content
8.8
165
Not enough data
8.3
164
Not enough data
8.6
157
Not enough data
9.1
163
Not enough data
Platform Additional Functionality
8.9
159
Not enough data
8.9
159
Not enough data
9.1
166
Not enough data
Generative AI
8.2
110
Not enough data
8.0
106
Not enough data
7.4
105
Not enough data
8.0
107
Not enough data
7.3
104
Not enough data
7.9
105
Not enough data
7.6
103
Not enough data
Inbox Tools
8.9
212
Not enough data
9.0
211
Not enough data
9.0
210
Not enough data
9.1
210
Not enough data
Coordination Tools
9.2
215
Not enough data
8.9
210
Not enough data
8.7
208
Not enough data
Software Options
9.3
215
Not enough data
8.8
214
Not enough data
Email Client - Agentic AI
8.3
79
Not enough data
8.2
80
Not enough data
Calculating
9.2
183
Not enough data
9.1
182
Not enough data
Insights
8.7
181
Not enough data
9.1
179
Not enough data
Editing
8.8
180
Not enough data
8.8
180
Not enough data
8.9
176
Not enough data
Functionality
8.5
177
Not enough data
8.9
181
Not enough data
9.0
175
Not enough data
9.1
179
Not enough data
Applications
9.3
1305
Not enough data
9.0
1225
Not enough data
8.8
1202
Not enough data
Collaboration
9.0
1203
Not enough data
8.8
1098
Not enough data
8.7
1164
Not enough data
Management
8.9
1186
Not enough data
9.2
1233
Not enough data
9.2
1266
Not enough data
Agentic AI - Office Suites
8.1
129
Not enough data
8.2
130
Not enough data
Collaboration
Not enough data
9.1
35
Not enough data
8.8
37
Not enough data
8.7
35
Not enough data
9.0
37
Hardware
Not enough data
8.7
34
Not enough data
8.6
34
Security
Not enough data
9.1
35
Not enough data
8.9
35
Agentic AI - Visual Collaboration Platforms
Not enough data
7.3
17
Not enough data
7.6
16
Collaboration Tools
9.1
194
9.0
10182
|
Verified
9.1
193
9.1
2965
|
Verified
8.6
188
8.8
2647
|
Verified
9.2
191
9.0
3202
|
Verified
9.2
190
9.0
3037
Meeting Coordination
9.2
197
8.7
9165
9.0
191
8.7
8643
|
Verified
9.1
191
8.7
9018
|
Verified
9.1
186
8.8
3173
|
Verified
Software Type
9.0
195
8.6
7743
|
Verified
9.1
191
8.8
3104
|
Verified
9.2
192
9.0
3252
|
Verified
Agentic AI - Video Conferencing
8.5
78
7.9
96
8.4
77
7.8
90
8.3
77
7.9
91
Survey Management
8.8
46
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Survey Customization
8.6
46
Not enough data
8.8
47
Not enough data
8.7
44
Not enough data
8.8
45
Not enough data
Survey Insights
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
8.9
45
Not enough data
Agentic AI - Survey
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
Calendar View
9.0
203
Not enough data
8.9
206
Not enough data
Shared Calendar
9.0
205
Not enough data
8.9
204
Not enough data
Accessibility
8.8
196
Not enough data
8.7
197
Not enough data
Integration
8.9
198
Not enough data
8.7
201
Not enough data
8.9
199
Not enough data
Notifications
9.0
201
Not enough data
8.6
198
Not enough data
Generative AI
7.9
140
Not enough data
8.0
136
Not enough data
7.9
135
Not enough data
Agentic AI - Calendar
7.8
75
Not enough data
Notifications
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Not enough data
Settings
9.1
114
Not enough data
9.1
111
Not enough data
9.0
111
Not enough data
Personalization
8.6
109
Not enough data
8.9
109
Not enough data
Integrations
8.9
111
Not enough data
8.9
106
Not enough data
8.3
106
Not enough data
9.0
109
Not enough data
8.8
106
Not enough data
Generative AI
8.5
81
Not enough data
8.5
79
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
81
Not enough data
Agentic AI - Online Appointment Scheduling
8.8
45
Not enough data
9.0
45
Not enough data
8.9
45
Not enough data
Design
8.8
236
Not enough data
8.9
238
Not enough data
8.7
236
Not enough data
Collaboration
9.2
240
Not enough data
9.2
240
Not enough data
File Types
9.4
244
Not enough data
9.1
242
Not enough data
8.6
233
Not enough data
Edit & Revise
8.9
243
Not enough data
8.8
237
Not enough data
9.2
243
Not enough data
Integrate & Embed
8.8
236
Not enough data
8.6
235
Not enough data
8.9
237
Not enough data
Operating System
9.4
242
Not enough data
8.5
233
Not enough data
7.9
225
Not enough data
Generative AI
8.1
179
Not enough data
8.1
178
Not enough data
7.8
174
Not enough data
8.0
177
Not enough data
7.9
172
Not enough data
Agentic AI - Document Creation
8.4
95
Not enough data
Sorting & Filtering
8.9
219
Not enough data
9.1
216
Not enough data
8.6
211
Not enough data
8.9
216
Not enough data
Integrations
9.3
218
Not enough data
8.5
209
Not enough data
8.2
203
Not enough data
Time Management
8.9
209
Not enough data
9.1
215
Not enough data
8.8
211
Not enough data
Generative AI
8.4
160
Not enough data
8.3
159
Not enough data
8.5
160
Not enough data
Agentic AI - Email Management
8.6
90
Not enough data
8.6
90
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.3
42
Not enough data
9.4
41
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
39
Not enough data
9.2
42
Not enough data
9.3
40
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.1
42
Not enough data
9.3
41
Accessibility - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.1
40
Not enough data
9.3
39
Agentic AI - AI Meeting Assistants
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.3
15
Not enough data
9.2
15
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
244
Not enough data
8.7
231
Not enough data
8.6
211
Not enough data
9.0
259
Not enough data
9.0
259
Not enough data
8.6
148
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
164
Not enough data
8.4
187
Not enough data
8.4
178
Advanced Features
Not enough data
7.9
135
Not enough data
8.2
136
Not enough data
8.6
179
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
156
Not enough data
9.1
142
Categories
Categories
Shared Categories
Microsoft 365 and Webex Suite are categorized as Business Instant Messaging, Screen Sharing, and Video Conferencing
Unique Categories
Microsoft 365 is categorized as Email Management, Email Client, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, and Survey
Webex Suite is categorized as Visual Collaboration Platforms, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.3%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
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