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Compare Microsoft Teams and Zoom Workplace 
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At a Glance
Market Segments
Enterprise (40.3% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Free
Microsoft Teams
Star Rating
(17,337)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsZoom Workplace
Star Rating
(55,073)4.5 out of 5
Market Segments
Small-Business (51.1% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoom Workplace excels in video conferencing with a score of 9.3, while Microsoft Teams scores 8.9. Reviewers mention that Zoom's video quality and ease of use during large meetings are standout features, making it a preferred choice for virtual events.
- Reviewers mention that Zoom Workplace offers superior ease of use (9.1) compared to Microsoft Teams (8.8). Users say that the intuitive interface and straightforward navigation in Zoom make it easier for new users to get started quickly.
- Users on G2 highlight that Zoom Workplace's mobile application scores 9.0, outperforming Microsoft Teams' 8.8. Reviewers say that Zoom's mobile app provides a seamless experience for on-the-go meetings, which is crucial for remote workers.
- G2 users report that Zoom Workplace has a higher score for audio conferencing (9.1) compared to Microsoft Teams (9.0). Reviewers mention that the clarity and reliability of audio calls in Zoom are often praised, especially in larger group settings.
- Users say that Zoom Workplace shines in the area of one-click join functionality, scoring 9.0 versus Microsoft Teams' 8.9. Reviewers mention that this feature significantly reduces the hassle of joining meetings, enhancing user experience.
- Reviewers mention that while both platforms have similar integration capabilities (8.7), Zoom Workplace is often favored for its ease of connecting with third-party applications, which users find enhances their workflow efficiency.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Microsoft Teams
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.9
12,902
9.2
42,148
Ease of Use
8.8
13,065
9.1
42,282
Ease of Setup
9.0
3,520
9.1
13,454
Ease of Admin
8.6
1,997
9.0
12,228
Quality of Support
8.6
10,373
8.7
31,114
Has the product been a good partner in doing business?
8.8
1,970
9.1
11,409
Product Direction (% positive)
8.6
12,332
8.3
39,637
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6541
|
Verified
Not enough data
9.1
6743
|
Verified
Not enough data
8.8
6003
|
Verified
Collaboration
Not enough data
8.6
5102
|
Verified
Not enough data
9.1
6740
|
Verified
Not enough data
9.0
6497
|
Verified
Not enough data
8.7
4973
|
Verified
Not enough data
9.3
7081
|
Verified
Functionality
Not enough data
8.5
5059
|
Verified
Not enough data
9.0
6306
|
Verified
Not enough data
8.7
4820
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
102
Business Instant Messaging
8.9
8659
8.6
492
8.7
8928
8.7
509
8.4
8321
8.5
493
Business Instant Messaging
9.0
8223
9.0
489
8.9
8157
9.2
493
Business Instant Messaging
8.8
7981
8.9
488
8.8
8212
8.9
494
8.7
7172
8.5
483
Generative AI - Business Instant Messaging
8.1
952
8.5
169
AI - Business Instant Messaging
8.0
938
8.3
166
8.3
936
8.4
166
7.9
927
8.3
166
8.0
925
8.2
165
Agentic AI - Business Instant Messaging
7.9
527
7.6
76
8.0
525
7.5
73
Grammar
Not enough data
9.0
70
Not enough data
8.7
70
Not enough data
8.9
71
Formatting
Not enough data
8.7
69
Not enough data
8.5
67
Not enough data
8.5
68
Content
Not enough data
8.7
68
Not enough data
8.5
68
Not enough data
8.6
68
Product Type
Not enough data
8.9
68
Not enough data
8.9
67
Generative AI
Not enough data
8.8
63
Not enough data
8.9
64
Design Tools
Not enough data
8.5
281
Not enough data
8.5
278
Not enough data
8.2
271
Not enough data
8.3
272
Not enough data
8.6
275
Communication Tools
Not enough data
8.7
274
Not enough data
8.9
280
Integrations
Not enough data
8.1
269
Not enough data
8.7
269
Software Offering
Not enough data
8.5
271
Not enough data
9.2
276
Not enough data
8.8
272
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
73
Not enough data
7.8
72
Not enough data
7.7
71
Presenter Tools
Not enough data
9.0
16911
Not enough data
8.6
12625
|
Verified
Not enough data
8.7
13541
|
Verified
Not enough data
8.9
17353
|
Verified
Conferencing Options
Not enough data
9.1
19355
|
Verified
Not enough data
9.2
19493
|
Verified
Not enough data
9.3
21442
|
Verified
Application Tools
Not enough data
8.9
15993
|
Verified
Not enough data
9.1
19175
|
Verified
Not enough data
8.8
16102
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.4
228
Platform Basics
Not enough data
9.0
386
Not enough data
9.1
389
Not enough data
7.8
370
Platform Content
Not enough data
8.1
365
Not enough data
7.8
366
Not enough data
9.0
379
Platform Additional Functionality
Not enough data
8.4
383
Not enough data
8.1
368
Agentic AI - Screen and Video Capture
Not enough data
7.5
132
Inbox Tools
Not enough data
8.1
98
Not enough data
8.2
99
Not enough data
8.8
99
Not enough data
8.7
97
Coordination Tools
Not enough data
8.8
105
Not enough data
8.8
100
Not enough data
8.4
101
Software Options
Not enough data
9.1
99
Not enough data
8.9
99
Email Client - Agentic AI
Not enough data
7.5
50
Not enough data
7.9
51
Platform Basics
Not enough data
8.8
63
Not enough data
8.2
60
Not enough data
8.8
39
Not enough data
8.7
40
Not enough data
8.3
40
Not enough data
8.0
40
Not enough data
8.3
41
Platform Data
Not enough data
8.1
60
Not enough data
8.4
58
Not enough data
8.2
59
Not enough data
8.5
61
Platform Interoperability
Not enough data
8.8
64
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.7
58
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.1
35
Not enough data
8.6
36
Not enough data
7.8
36
Agentic AI - Visitor Management
Not enough data
7.8
26
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
29
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Collaboration Tools
9.0
7734
|
Verified
9.2
30588
|
Verified
9.1
5519
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
9.2
5674
|
Verified
9.1
14667
|
Verified
Feature Not Available
9.1
14761
|
Verified
Meeting Coordination
9.0
7289
|
Verified
8.9
27993
|
Verified
8.9
6763
|
Verified
9.0
27101
|
Verified
8.8
7019
|
Verified
8.9
27428
|
Verified
9.0
5490
|
Verified
9.0
15130
|
Verified
Software Type
8.8
7088
|
Verified
8.9
26452
|
Verified
8.7
5189
|
Verified
8.8
13903
|
Verified
9.1
5717
|
Verified
9.2
15800
|
Verified
Agentic AI - Video Conferencing
7.8
613
7.8
432
7.8
610
7.9
431
7.8
602
7.9
427
Calendar View
Not enough data
8.3
380
Not enough data
8.5
392
Shared Calendar
Not enough data
8.5
373
Not enough data
8.2
382
Accessibility
Not enough data
8.2
378
Not enough data
8.0
375
Integration
Not enough data
8.3
372
Not enough data
8.2
378
Not enough data
8.4
371
Notifications
Not enough data
8.2
374
Not enough data
7.9
375
Generative AI
Not enough data
7.4
297
Not enough data
7.5
304
Not enough data
7.5
306
Agentic AI - Calendar
Not enough data
7.7
117
Design
Not enough data
9.2
42
Not enough data
9.2
42
Not enough data
9.3
42
Collaboration
Not enough data
9.3
43
Not enough data
9.2
43
File Types
Not enough data
9.0
41
Not enough data
9.1
41
Not enough data
8.9
41
Edit & Revise
Not enough data
9.1
41
Not enough data
9.0
41
Not enough data
9.2
41
Integrate & Embed
Not enough data
9.2
43
Not enough data
9.0
42
Not enough data
9.3
42
Operating System
Not enough data
9.3
43
Not enough data
9.0
42
Not enough data
8.8
39
Generative AI
Not enough data
9.1
40
Not enough data
9.3
40
Not enough data
9.2
40
Not enough data
9.4
39
Not enough data
9.0
40
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
638
Not enough data
8.6
660
Not enough data
8.9
660
Not enough data
7.7
631
Not enough data
7.6
624
Branding & Customizatio
Not enough data
8.1
635
Not enough data
8.5
648
Not enough data
8.1
625
Automatic Rules & Configurations
Not enough data
8.4
631
Not enough data
8.5
645
Not enough data
8.4
648
Agentic AI - Business Scheduling
Not enough data
7.4
158
Not enough data
7.4
158
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.6
20
Not enough data
8.8
20
Not enough data
9.2
20
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.4
115
Not enough data
8.7
118
Not enough data
8.4
118
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
121
Not enough data
8.7
118
Not enough data
8.7
114
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
119
Not enough data
8.4
117
Not enough data
9.0
118
Accessibility - AI Meeting Assistants
Not enough data
8.3
114
Not enough data
8.6
118
Not enough data
8.2
111
Agentic AI - AI Meeting Assistants
Not enough data
7.8
73
Not enough data
7.8
74
Not enough data
8.0
74
Not enough data
7.9
74
Agentic AI - Productivity Bots
Not enough data
8.2
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.2
10
Agentic AI - UCaaS Platforms
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
8.3
6
Extensions
Not enough data
8.9
1480
|
Verified
Not enough data
8.8
1458
|
Verified
Not enough data
8.7
1366
Features
Not enough data
8.8
1375
|
Verified
Not enough data
8.7
1328
Not enough data
8.9
1765
|
Verified
Not enough data
9.2
2007
|
Verified
Not enough data
9.3
2083
|
Verified
Not enough data
8.8
1593
|
Verified
Action Item Detection - AI Note-taking Software
8.4
99
Not enough data
8.6
101
Not enough data
Automatic Transcription - AI Note-taking Software
8.5
100
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
99
Not enough data
Language & Accent Support - AI Note-taking Software
8.0
98
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.1
98
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.5
96
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
94
Not enough data
Speaker Identification - AI Note-taking Software
8.4
98
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Zoom Workplace are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft Teams is categorized as AI Note-Taking Software
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.1%
Computer Software
9.2%
Education Management
3.6%
Financial Services
3.6%
Marketing and Advertising
3.5%
Other
63.0%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.6%
Higher Education
4.8%
Other
66.9%
Alternatives
Discussions
What is the use of Microsoft teams?
16 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What software do you need for Microsoft teams?
15 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What are Microsoft teams features?
10 Comments
DB
Chat, video conferencing, team collaboration.Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
27 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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