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Compare Microsoft Teams and Webex Suite 
Featured Products
At a Glance
Market Segments
Enterprise (40.2% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$0.00
Microsoft Teams
Star Rating
(17,714)4.4 out of 5
Market Segments
Enterprise (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsWebex Suite
Star Rating
(18,704)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels as an all-in-one workspace, integrating chat, meetings, and file sharing seamlessly. Users appreciate the reduced need for app switching, which enhances productivity, especially for teams collaborating across different locations.
- Users say that Webex Suite stands out for its ability to host large meetings, accommodating up to 1000 participants. This feature is particularly beneficial for organizations that require extensive virtual gatherings, making it a preferred choice for online classes and large project discussions.
- Reviewers mention that Microsoft Teams offers a more intuitive setup process, with many users highlighting its ease of use and integration with other Microsoft products like Gmail. This smooth onboarding experience is a significant advantage for teams looking to get started quickly.
- According to verified reviews, Webex Suite is praised for its modern user interface and stable video and audio quality, which enhances the overall meeting experience. Users find it easy to join meetings and appreciate the calendar tracking features that help them stay organized.
- G2 reviewers note that while both platforms provide solid video conferencing capabilities, Microsoft Teams generally receives higher satisfaction ratings for its consistent performance even on average internet connections, making it a reliable choice for remote teams.
- Users highlight that Webex Suite's integration capabilities are commendable, allowing for easy connections with various tools. However, some users feel that Microsoft Teams' broader ecosystem offers more comprehensive collaboration features, making it a better fit for organizations heavily invested in the Microsoft environment.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Microsoft Teams
No trial information availableWebex Suite
Free Trial is available
Ratings
Meets Requirements
8.9
13,153
8.9
14,693
Ease of Use
8.8
13,334
8.7
14,743
Ease of Setup
9.0
3,776
8.4
2,953
Ease of Admin
8.6
2,062
8.5
2,617
Quality of Support
8.6
10,595
8.5
11,758
Has the product been a good partner in doing business?
8.8
2,035
8.7
2,511
Product Direction (% positive)
8.6
12,583
7.8
14,151
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
984
Not enough data
9.0
964
Not enough data
8.9
942
Collaboration
Not enough data
8.8
901
Not enough data
9.0
978
Not enough data
9.0
971
Not enough data
8.8
877
Not enough data
9.2
1002
Functionality
Not enough data
8.8
882
Not enough data
9.0
980
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.8
20
Business Instant Messaging
8.9
8766
8.6
943
8.7
9017
8.8
1047
8.4
8378
8.5
959
Business Instant Messaging
9.0
8309
9.0
1017
8.9
8250
8.9
961
Business Instant Messaging
8.8
8043
8.7
905
8.8
8266
8.8
964
8.7
7268
8.7
870
Generative AI - Business Instant Messaging
8.2
988
8.2
55
AI - Business Instant Messaging
8.0
968
8.2
56
8.3
966
8.2
55
8.0
958
8.2
55
8.0
957
7.8
55
Agentic AI - Business Instant Messaging
8.0
561
7.8
37
8.0
556
7.7
36
Visual Tools
Not enough data
8.6
70
Not enough data
8.6
65
Not enough data
8.4
65
Not enough data
8.4
67
Office Customization
Not enough data
8.7
66
Not enough data
8.7
64
Not enough data
8.6
64
Guest Tools
Not enough data
8.5
62
Not enough data
8.7
64
Not enough data
8.7
60
Collaboration Tools
Not enough data
8.6
64
Not enough data
8.9
68
Not enough data
9.0
67
Not enough data
8.8
65
Agentic AI - Virtual Workspaces
Not enough data
7.7
31
Not enough data
7.4
30
Design Tools
Not enough data
8.8
360
Not enough data
8.8
359
Not enough data
8.6
314
Not enough data
8.7
321
Not enough data
8.8
337
Communication Tools
Not enough data
8.9
338
Not enough data
9.0
360
Integrations
Not enough data
8.7
290
Not enough data
9.0
358
Software Offering
Not enough data
8.8
356
Not enough data
9.2
392
Not enough data
9.0
378
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
23
Not enough data
8.1
23
Not enough data
8.3
23
Presenter Tools
Not enough data
8.9
4896
Not enough data
8.5
4252
|
Verified
Not enough data
8.8
4609
|
Verified
Not enough data
8.9
5123
|
Verified
Conferencing Options
Not enough data
9.0
5264
|
Verified
Not enough data
9.0
5493
|
Verified
Not enough data
9.0
5408
|
Verified
Application Tools
Not enough data
8.8
4346
|
Verified
Not enough data
8.8
4910
|
Verified
Not enough data
8.7
4875
Agentic AI - Screen Sharing
Not enough data
7.6
51
Collaboration
Not enough data
9.1
34
Not enough data
8.8
36
Not enough data
8.7
34
Not enough data
8.9
36
Hardware
Not enough data
8.6
33
Not enough data
8.5
33
Security
Not enough data
9.1
34
Not enough data
8.8
34
Agentic AI - Visual Collaboration Platforms
Not enough data
7.1
16
Not enough data
7.4
15
Collaboration Tools
9.0
7834
|
Verified
9.0
10170
|
Verified
9.1
5594
|
Verified
9.1
2962
|
Verified
Feature Not Available
8.8
2645
|
Verified
9.2
5796
|
Verified
9.0
3195
|
Verified
Feature Not Available
9.0
3036
Meeting Coordination
9.0
7403
|
Verified
8.7
9156
8.9
6846
|
Verified
8.7
8642
|
Verified
8.8
7091
|
Verified
8.7
9012
|
Verified
9.0
5558
|
Verified
8.8
3171
|
Verified
Software Type
8.8
7156
|
Verified
8.6
7741
|
Verified
8.7
5239
|
Verified
8.8
3103
|
Verified
9.1
5791
|
Verified
9.0
3251
|
Verified
Agentic AI - Video Conferencing
7.8
653
7.9
95
7.8
648
7.8
89
7.8
645
7.9
90
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
39
Not enough data
9.3
41
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
38
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
9.3
40
Accessibility - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Platform Basics - VoIP Providers
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
9.4
9
Not enough data
9.3
9
Not enough data
8.8
8
Not enough data
8.0
9
Basic Communication
Not enough data
8.8
243
Not enough data
8.7
230
Not enough data
8.6
210
Not enough data
9.0
258
Not enough data
9.0
258
Not enough data
8.6
147
Agentic AI - VoIP Providers
Not enough data
6.9
6
Not enough data
7.8
6
Not enough data
7.2
6
Not enough data
6.3
5
Access
Not enough data
8.3
163
Not enough data
8.4
186
Not enough data
8.4
177
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
135
Not enough data
8.6
178
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.0
145
Not enough data
8.9
161
Not enough data
9.0
104
Features
Not enough data
9.0
157
Not enough data
8.8
100
Not enough data
9.0
152
Not enough data
9.1
170
Not enough data
9.1
154
Not enough data
9.1
141
Action Item Detection - AI Note-taking Software
8.5
107
Not enough data
8.7
113
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
111
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
108
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
105
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
109
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
105
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
100
Not enough data
Speaker Identification - AI Note-taking Software
8.6
107
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Webex Suite are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft Teams is categorized as AI Note-Taking Software
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.6%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.8%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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