Compare Microsoft Teams and Troop Messenger 
At a Glance
Market Segments
Enterprise (40.0% of reviews)
Small-Business (45.2% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
On Request
Microsoft Teams
Star Rating
(18,175)4.4 out of 5
Market Segments
Enterprise (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsTroop Messenger
Star Rating
(93)4.7 out of 5
Market Segments
Small-Business (45.2% of reviews)
Pros & Cons
Entry-Level Pricing
On Request
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in providing a comprehensive suite of collaboration tools, combining chat, video meetings, and file sharing all in one platform. Users appreciate features like screen sharing and the ability to attach Excel spreadsheets as tabs, which enhance productivity in team environments.
- Users say Troop Messenger offers a more personalized experience, feeling less like a tool and more like a working environment. Reviewers highlight its adaptability to team rhythms, making it particularly effective for managing messy conversations in digital marketing and SEO projects.
- According to verified reviews, Microsoft Teams has a higher overall satisfaction score, indicating that users find it to be a more reliable choice for larger organizations. The platform's accessibility across devices and robust notification system are frequently praised, making it a go-to for teams juggling multiple projects.
- Reviewers mention that Troop Messenger is straightforward and easy to use, which is beneficial for teams with new members. Its simple interface allows for quick conversations and file sharing, making it a practical choice for small businesses looking for efficient communication tools.
- G2 reviewers highlight that while Microsoft Teams has a strong market presence and a wealth of features, some users feel it can be overwhelming due to its complexity. In contrast, Troop Messenger's simplicity is often seen as a strength, allowing teams to get started without extensive training.
- Users report that both platforms offer solid support, but Troop Messenger tends to receive higher marks for its customer service. Reviewers appreciate the responsiveness and helpfulness of Troop Messenger's support team, which can be a crucial factor for small businesses needing quick assistance.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Troop Messenger
Self-Hosted
On Request
Have complete control over all the data exchanges to avoid data loss. Now make space on your server for the most trusted service of self-hosting.
Free Trial
Microsoft Teams
No trial information availableTroop Messenger
Free Trial is available
Ratings
Meets Requirements
8.9
13,473
9.4
65
Ease of Use
8.8
13,680
9.4
65
Ease of Setup
9.0
4,093
9.8
26
Ease of Admin
8.6
2,223
9.4
12
Quality of Support
8.6
10,870
9.4
65
Has the product been a good partner in doing business?
8.8
2,204
9.6
12
Product Direction (% positive)
8.6
12,877
8.7
61
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.9
8851
9.4
51
8.7
9080
9.1
46
8.4
8419
9.2
47
Business Instant Messaging
9.0
8363
9.4
44
8.9
8321
9.1
44
Business Instant Messaging
8.8
8091
9.3
45
8.8
8300
9.3
46
8.7
7307
8.4
39
Generative AI - Business Instant Messaging
8.2
1005
9.7
6
AI - Business Instant Messaging
8.0
981
Not enough data
8.3
974
9.7
5
8.0
967
Not enough data
8.0
964
Not enough data
Agentic AI - Business Instant Messaging
8.0
573
Not enough data
8.0
563
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
9.0
7935
|
Verified
Not enough data
9.1
5641
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5990
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7527
|
Verified
Not enough data
8.9
6907
|
Verified
Not enough data
8.8
7125
|
Verified
Not enough data
8.9
5596
|
Verified
Not enough data
Software Type
8.8
7218
|
Verified
Not enough data
8.7
5261
|
Verified
Not enough data
9.1
5847
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
670
Not enough data
7.9
663
Not enough data
7.8
652
Not enough data
Communication Platform as a Service (CPaaS)Hide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
8.5
108
Not enough data
8.7
117
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
116
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
110
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
106
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
110
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
107
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
100
Not enough data
Speaker Identification - AI Note-taking Software
8.6
112
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Troop Messenger are categorized as Business Instant Messaging
Unique Categories
Microsoft Teams is categorized as Video Conferencing and AI Note-Taking Software
Troop Messenger is categorized as AWS Marketplace, Communication Platform as a Service (CPaaS), Employee Intranet, UCaaS Platforms, and Workflow Management
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Troop Messenger
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.5%
Marketing and Advertising
3.5%
Other
62.8%
Information Technology and Services
26.2%
Computer Software
15.5%
Marketing and Advertising
8.3%
Internet
4.8%
Architecture & Planning
3.6%
Other
41.7%
Discussions
What software do you need for Microsoft teams?
18 Comments
DK
To use Microsoft Teams effectively, you typically need the following software and components:
Microsoft Teams Application: You can download and install...Read more
What are Microsoft teams features?
11 Comments
NS
most used features in my work place
text based chat
video calling
team meetingsRead more
What are the key features of instant messaging software?
2 Comments
RM
Screen Sharing
Burn Out
Fork Out
Video Calling
One-On-One Messaging
Audio Messaging
Code Snippet
Flagging Read more
How do I can use in better way?
1 Comment
MA
Firstly, we thank you for using Troop Messenger and your interest to know more about the tool.
We can honestly say that it has a good number of features...Read more
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