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Compare Microsoft Teams and TeamViewer 
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At a Glance
Market Segments
Enterprise (40.3% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Starting at $24.90
Microsoft Teams
Star Rating
(17,428)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsTeamViewer
Star Rating
(3,711)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansMicrosoft Teams vs TeamViewer
When assessing the two solutions, reviewers found TeamViewer easier to use, set up, and administer. However, reviewers preferred doing business with Microsoft Teams overall.
- Reviewers felt that TeamViewer meets the needs of their business better than Microsoft Teams.
- When comparing quality of ongoing product support, reviewers felt that TeamViewer is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of TeamViewer over Microsoft Teams.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Microsoft Teams
No trial information availableTeamViewer
Free Trial is available
Ratings
Meets Requirements
8.9
12,957
9.1
2,981
Ease of Use
8.8
13,125
9.1
3,124
Ease of Setup
9.0
3,581
9.1
927
Ease of Admin
8.6
2,013
8.9
677
Quality of Support
8.6
10,421
8.7
2,559
Has the product been a good partner in doing business?
8.8
1,985
8.6
634
Product Direction (% positive)
8.6
12,387
8.7
2,875
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.9
8686
Not enough data
8.7
8956
Not enough data
8.4
8341
Not enough data
Business Instant Messaging
9.0
8245
Not enough data
8.9
8183
Not enough data
Business Instant Messaging
8.8
8003
Not enough data
8.8
8230
Not enough data
8.7
7196
Not enough data
Generative AI - Business Instant Messaging
8.2
966
Not enough data
AI - Business Instant Messaging
8.0
952
Not enough data
8.3
950
Not enough data
7.9
941
Not enough data
8.0
940
Not enough data
Agentic AI - Business Instant Messaging
7.9
541
Not enough data
8.0
539
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
Not enough data
8.9
864
Not enough data
8.5
787
Not enough data
9.2
936
|
Verified
Not enough data
8.8
835
|
Verified
Conferencing Options
Not enough data
8.7
798
|
Verified
Not enough data
8.7
810
|
Verified
Not enough data
8.7
793
|
Verified
Application Tools
Not enough data
8.8
871
|
Verified
Not enough data
8.9
826
|
Verified
Not enough data
8.7
808
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
39
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Generative AI
Not enough data
7.9
20
Not enough data
7.8
20
Agentic AI - IT Asset Management
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Management
Not enough data
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
Collaboration Tools
9.0
7764
|
Verified
Not enough data
9.1
5544
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5709
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7316
|
Verified
Not enough data
8.9
6790
|
Verified
Not enough data
8.8
7045
|
Verified
Not enough data
8.9
5512
|
Verified
Not enough data
Software Type
8.8
7108
|
Verified
Not enough data
8.7
5209
|
Verified
Not enough data
9.1
5744
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
630
Not enough data
7.8
627
Not enough data
7.8
621
Not enough data
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
549
Not enough data
9.1
541
Not enough data
8.9
491
Not enough data
9.0
517
Not enough data
8.9
502
Not enough data
9.0
509
Maintenance
Not enough data
9.0
505
Not enough data
8.9
471
Communication
Not enough data
9.0
502
Not enough data
8.6
447
Not enough data
8.7
450
Not enough data
8.8
472
Security
Not enough data
9.0
464
Not enough data
9.0
469
Device Support
Not enough data
8.9
497
Not enough data
9.1
504
Not enough data
9.1
504
Performance
Not enough data
9.0
476
Administration
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
8.9
19
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
8.4
102
Not enough data
8.6
104
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
104
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
102
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
102
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
101
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.6
100
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
97
Not enough data
Speaker Identification - AI Note-taking Software
8.5
102
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
29
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Security
Not enough data
8.7
29
Not enough data
8.9
31
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
1395
Not enough data
8.7
1306
Not enough data
8.6
1302
Not enough data
8.6
1283
Not enough data
8.7
1320
Not enough data
8.7
1393
Not enough data
8.9
1460
Platform
Not enough data
8.9
1407
Not enough data
8.7
1367
Not enough data
8.7
1332
Not enough data
9.1
1495
Security
Not enough data
8.6
1194
Not enough data
8.8
1340
Not enough data
8.7
1283
Categories
Categories
Shared Categories
Microsoft Teams and TeamViewer share no categories
Unique Categories
Microsoft Teams is categorized as Business Instant Messaging, Video Conferencing, and AI Note-Taking Software
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.1%
Computer Software
9.2%
Financial Services
3.6%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
63.0%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.8%
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
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