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Compare Microsoft Teams and Rocket.Chat 
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At a Glance
Market Segments
Enterprise (40.3% of reviews)
Mid-Market (50.3% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Free With One-Time Purchase
Microsoft Teams
Star Rating
(17,530)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsRocket.Chat
Star Rating
(351)4.2 out of 5
Market Segments
Mid-Market (50.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Rocket.Chat. Users appreciate the seamless integration of chat, video calls, and file sharing, all in one platform, which simplifies communication and collaboration.
- Users say that Rocket.Chat offers impressive flexibility and control, particularly for organizations that prioritize security and customization. The ability to self-host and manage communications is a standout feature, making it a great choice for teams with specific compliance needs.
- Reviewers mention that Microsoft Teams shines in its ease of use and setup, with many users highlighting the intuitive interface that allows for quick onboarding. This is particularly beneficial for teams looking to minimize downtime during implementation.
- According to verified reviews, Rocket.Chat is praised for its effectiveness in internal communication, especially when discussing complex issues that are better suited for chat rather than calls. Users find it helpful to mention specific topics and address issues directly in the chat, enhancing team collaboration.
- G2 reviewers highlight that Microsoft Teams provides a comprehensive solution for enterprise-level needs, with features like transcripts and calendar integration that streamline meeting management. This all-in-one approach is particularly appealing for larger organizations looking to consolidate their tools.
- Users express mixed feelings about Rocket.Chat's support quality, noting that while it offers great features, the support experience can sometimes lag behind that of Microsoft Teams, which is consistently rated higher for its responsive customer service and support resources.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Rocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Free Trial
Microsoft Teams
No trial information availableRocket.Chat
Free Trial is available
Ratings
Meets Requirements
8.9
13,026
8.6
277
Ease of Use
8.8
13,198
8.7
284
Ease of Setup
9.0
3,649
8.2
126
Ease of Admin
8.6
2,020
8.3
119
Quality of Support
8.6
10,479
8.0
232
Has the product been a good partner in doing business?
8.8
1,994
8.2
107
Product Direction (% positive)
8.6
12,456
8.4
274
Features by Category
Business Instant Messaging
8.9
8717
8.6
163
8.7
8978
8.1
174
8.4
8355
8.0
164
Business Instant Messaging
9.0
8270
7.7
107
8.9
8207
7.6
101
Business Instant Messaging
8.8
8017
7.8
150
8.8
8242
8.9
169
8.7
7224
8.6
121
Generative AI - Business Instant Messaging
8.2
973
Not enough data
AI - Business Instant Messaging
8.0
955
Not enough data
8.3
953
Not enough data
7.9
943
Not enough data
8.0
942
Not enough data
Agentic AI - Business Instant Messaging
7.9
546
Not enough data
8.0
541
Not enough data
Platform
Not enough data
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Collaboration Tools
9.0
7793
|
Verified
8.5
24
|
Verified
9.1
5562
|
Verified
8.4
16
Feature Not Available
8.6
12
9.2
5736
|
Verified
9.1
17
|
Verified
Feature Not Available
9.0
12
|
Verified
Meeting Coordination
9.0
7343
|
Verified
9.2
18
8.9
6812
|
Verified
8.6
16
|
Verified
8.8
7062
|
Verified
8.7
21
|
Verified
8.9
5528
|
Verified
9.1
15
Software Type
8.8
7125
|
Verified
8.1
22
|
Verified
8.7
5219
|
Verified
9.4
16
|
Verified
9.1
5763
|
Verified
9.0
20
|
Verified
Agentic AI - Video Conferencing
7.8
635
Not enough data
7.8
629
Not enough data
7.8
626
Not enough data
Functionality
Not enough data
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Support
Not enough data
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Generative AI
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Communication
Not enough data
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Internal Use
Not enough data
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
8.5
105
Not enough data
8.7
108
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
107
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.5
105
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
103
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.1
105
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.6
102
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
98
Not enough data
Speaker Identification - AI Note-taking Software
8.5
104
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Rocket.Chat are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft Teams is categorized as AI Note-Taking Software
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, and UCaaS Platforms
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.6%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Information Technology and Services
22.8%
Computer Software
14.2%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.5%
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
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