Compare Microsoft Teams and Rocket.Chat 
Featured Products
At a Glance
Market Segments
Enterprise (40.0% of reviews)
Mid-Market (50.5% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Free With One-Time Purchase
Microsoft Teams
Star Rating
(18,059)4.4 out of 5
Market Segments
Enterprise (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsRocket.Chat
Star Rating
(360)4.2 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in overall user satisfaction, with a significantly higher G2 Score compared to Rocket.Chat. Users appreciate its comprehensive integration of chat, video meetings, and file sharing, making it a central hub for team collaboration.
- Users say that Rocket.Chat offers remarkable flexibility and control over data, which is particularly appealing for organizations that prioritize security and customization. Its open-source nature allows teams to tailor communication workflows to their specific needs, a feature that many find invaluable.
- Reviewers mention that Microsoft Teams shines in ease of setup and user experience, with many highlighting the intuitive onboarding process. This has made it easier for new users to quickly adapt and start collaborating effectively, especially in environments with multiple projects.
- According to verified reviews, Rocket.Chat's unique features, such as AI capabilities and customizable templates, set it apart for users looking for innovative solutions. However, some users have noted that it may require more configuration to meet specific workflow needs compared to the more straightforward Microsoft Teams.
- Users highlight that Microsoft Teams provides excellent accessibility across devices, which is crucial for remote work. Features like group chat, notifications, and screen sharing are frequently praised, making it a robust tool for teams that need to stay connected regardless of location.
- G2 reviewers report that while Rocket.Chat has a strong community and support for self-hosting, its overall support quality lags behind Microsoft Teams. Users have noted that Teams offers more reliable support options, which can be a deciding factor for organizations that require consistent assistance.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Rocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Free Trial
Microsoft Teams
No trial information availableRocket.Chat
Free Trial is available
Ratings
Meets Requirements
8.9
13,398
8.6
279
Ease of Use
8.8
13,595
8.7
286
Ease of Setup
9.0
4,013
8.2
129
Ease of Admin
8.6
2,174
8.3
121
Quality of Support
8.6
10,807
8.0
234
Has the product been a good partner in doing business?
8.8
2,153
8.2
108
Product Direction (% positive)
8.6
12,816
8.4
276
Features by Category
Business Instant Messaging
8.9
8839
8.6
164
8.7
9072
8.1
174
8.4
8418
8.0
165
Business Instant Messaging
9.0
8357
7.7
107
8.9
8311
7.6
101
Business Instant Messaging
8.8
8089
7.8
150
8.8
8301
8.9
169
8.7
7305
8.6
122
Generative AI - Business Instant Messaging
8.2
1005
Not enough data
AI - Business Instant Messaging
8.0
980
Not enough data
8.3
974
Not enough data
8.0
967
Not enough data
8.1
965
Not enough data
Agentic AI - Business Instant Messaging
8.0
574
Not enough data
8.0
563
Not enough data
Platform
Not enough data
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Collaboration Tools
9.0
7917
|
Verified
8.5
24
|
Verified
9.1
5638
|
Verified
8.4
16
Feature Not Available
8.6
12
9.2
5942
|
Verified
9.1
17
|
Verified
Feature Not Available
9.0
12
|
Verified
Meeting Coordination
9.0
7504
|
Verified
9.2
18
8.9
6900
|
Verified
8.6
16
|
Verified
8.8
7121
|
Verified
8.7
21
|
Verified
8.9
5593
|
Verified
9.1
15
Software Type
8.8
7214
|
Verified
8.1
22
|
Verified
8.7
5266
|
Verified
9.4
16
|
Verified
9.1
5845
|
Verified
9.0
20
|
Verified
Agentic AI - Video Conferencing
7.8
666
Not enough data
7.9
664
Not enough data
7.8
651
Not enough data
Functionality
Not enough data
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Support
Not enough data
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Generative AI
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Communication
Not enough data
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Internal Use
Not enough data
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
8.5
109
Not enough data
8.7
116
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
114
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
111
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
107
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
111
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
107
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
101
Not enough data
Speaker Identification - AI Note-taking Software
8.6
110
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Rocket.Chat are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft Teams is categorized as AI Note-Taking Software
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, and UCaaS Platforms
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.5%
Marketing and Advertising
3.5%
Other
62.8%
Information Technology and Services
22.7%
Computer Software
14.7%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.2%
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
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