# Microsoft Teams vs Rocket.Chat Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Teams excels in user satisfaction, with a significantly higher overall score compared to Rocket.Chat. Users appreciate its seamless integration with Microsoft 365, which enhances collaboration and productivity, especially for remote teams.
- **Users say** Rocket.Chat stands out for its open-source nature, allowing teams to customize and control their data. Reviewers highlight its convenience for project collaboration, noting that it facilitates easy sharing of ideas and information, making it a great choice for teams that prioritize data ownership.
- **According to verified reviews** , Microsoft Teams is praised for its intuitive navigation and ease of use, which helps users quickly adapt to the platform. Many find it effective for presentations and meetings, contributing to a smoother workflow in daily operations.
- **Reviewers mention** that while Rocket.Chat offers a decentralized platform that users find appealing, it sometimes struggles with specific workflow needs. Some users have noted configuration challenges, which can hinder the overall experience for teams looking for a more tailored solution.
- **G2 reviewers highlight** that Microsoft Teams provides robust support and resources, which enhances the user experience. The platform's quality of support is consistently rated higher, making it a reliable choice for organizations that require assistance during implementation and ongoing use.
- **Users report** that Rocket.Chat's web application is particularly well-received, with many finding it easy to use and understand. However, Microsoft Teams' mobile application is noted for its superior performance, making it a better option for users who need to stay connected on the go.



| | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 19,031 | 374 | 
| **Largest Market Segment** | Enterprise (39.5% of reviews) | Mid-Market (50.4% of reviews) | 
| **Entry Level Price** | $4.80 1 User Per Month | Free Per Year | 

---
## Top Pros & Cons

### Microsoft Teams

Pros:
- Team Collaboration (895 reviews)
- Ease of Use (845 reviews)

Cons:
- Slow Loading (418 reviews)
- Performance Issues (265 reviews)

### Rocket.Chat

Pros:
- Ease of Use (14 reviews)
- Features (11 reviews)

Cons:
- Not User-Friendly (7 reviews)
- User Interface (7 reviews)

---
## Ratings Comparison
| Rating | Microsoft Teams | Rocket.Chat | 
|---|---|---|
  | **Meets Requirements** | 8.9 (14157 reviews) | 8.6 (282 reviews) | 
  | **Ease of Use** | 8.8 (14399 reviews) | 8.7 (289 reviews) | 
  | **Ease of Setup** | 9.1 (4746 reviews) | 8.2 (130 reviews) | 
  | **Ease of Admin** | 8.7 (2802 reviews) | 8.3 (123 reviews) | 
  | **Quality of Support** | 8.6 (11407 reviews) | 8.0 (237 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (2821 reviews) | 8.2 (110 reviews) | 
  | **Product Direction (% positive)** | 8.6 (13445 reviews) | 8.4 (278 reviews) | 

---
## Pricing

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

### Rocket.Chat

#### Entry-Level Pricing

Plan: Starter

Price: Free Per Year

Description: Ideal for technical evaluation or small businesses

Key Features:
- Up to 50 users
- Self-managed only
- CORE CAPABILITIES, INCLUDING:

[Browse all 4 editions](https://www.g2.com/products/rocket-chat/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.5/10 | 10562 |
| **Rocket.Chat** | 8.3/10 | 219 |

#### Business Instant Messaging

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **File Sharing** | 8.9 (9005 reviews) | 8.6 (165 reviews) | 
| **Notifications** | 8.7 (9198 reviews) | 8.1 (175 reviews) | 
| **Search** | 8.4 (8504 reviews) | 8.0 (167 reviews) | 

#### Business Instant Messaging 

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Audio Conferencing** | 9.0 (8471 reviews) | 7.7 (108 reviews) | 
| **Video Conferencing** | 9.0 (8456 reviews) | 7.6 (103 reviews) | 

#### Business Instant Messaging

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Mobile Application** | 8.8 (8195 reviews) | 7.8 (151 reviews) | 
| **Web Application** | 8.8 (8378 reviews) | 9.0 (170 reviews) | 
| **Integrations** | 8.7 (7382 reviews) | 8.5 (125 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Text Summarization** | 8.2 (1037 reviews) | 9.0 (5 reviews) | 

#### AI - Business Instant Messaging

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **AI Powered Search** | 8.1 (999 reviews) | 9.0 (5 reviews) | 
| **Smart Notifications** | 8.3 (997 reviews) | 9.3 (5 reviews) | 
| **AI Powered Language Translation** | 8.0 (983 reviews) | 7.7 (5 reviews) | 
| **Content Generation** | 8.1 (976 reviews) | 7.0 (5 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Cross-system Integration** | 8.0 (590 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (575 reviews) | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Rocket.Chat** | 9.0/10 | 10 |

#### Platform

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.4 (9 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.8 (9 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 7.4 (7 reviews) | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 8.3 (8 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.6 (8 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 10.0 (8 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 7.9 (8 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 9.4 (8 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.8/10 | 10407 |
| **Rocket.Chat** | 8.8/10 | 39 |

#### Collaboration Tools

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Screen Sharing** | 9.0 (8147 reviews) ✓ Verified | 8.5 (25 reviews) ✓ Verified | 
| **Presentations** | 9.1 (5754 reviews) ✓ Verified | 8.5 (17 reviews) | 
| **Whiteboarding** | Feature Not Available | 8.7 (13 reviews) | 
| **Live Chat** | 9.2 (6403 reviews) ✓ Verified | 9.2 (18 reviews) ✓ Verified | 
| **Hand Raising** | Feature Not Available | 9.1 (13 reviews) ✓ Verified | 

#### Meeting Coordination

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Scheduling** | 9.0 (7845 reviews) ✓ Verified | 9.2 (19 reviews) | 
| **Recording** | 8.9 (7042 reviews) ✓ Verified | 8.7 (17 reviews) ✓ Verified | 
| **Participant Permissions** | 8.8 (7207 reviews) ✓ Verified | 8.8 (22 reviews) ✓ Verified | 
| **One-Click Join** | 8.9 (5689 reviews) ✓ Verified | 9.2 (16 reviews) | 

#### Software Type

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Mobile** | 8.8 (7330 reviews) ✓ Verified | 8.2 (23 reviews) ✓ Verified | 
| **Browser Application** | 8.7 (5325 reviews) ✓ Verified | 9.4 (17 reviews) ✓ Verified | 
| **Desktop Application** | 9.1 (5994 reviews) ✓ Verified | 9.0 (21 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (708 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (714 reviews) | Not enough data | 
| **Decision Making** | 7.9 (673 reviews) | Not enough data | 

### Communication Platform as a Service (CPaaS)

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Rocket.Chat** | 8.8/10 | 73 |

#### Functionality

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Ease Of Integration** | Not enough data | 8.9 (59 reviews) | 
| **API Call Speed** | Not enough data | 8.7 (53 reviews) | 
| **Communication Varieties** | Not enough data | 9.2 (63 reviews) | 

#### Support

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Documentation** | Not enough data | 8.7 (57 reviews) | 
| **Community Support** | Not enough data | 8.8 (60 reviews) | 
| **Professional Support** | Not enough data | 8.7 (53 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Rocket.Chat** | 8.6/10 | 146 |

#### Generative AI

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.4 (8 reviews) | 
| **AI Text Summarization** | Not enough data | 9.2 (8 reviews) | 
| **AI Text-to-Speech** | Not enough data | 9.4 (8 reviews) | 

#### Communication

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Pop-up Chat** | Not enough data | 8.7 (107 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.3 (121 reviews) ✓ Verified | 
| **Targeted Emails** | Not enough data | 8.1 (78 reviews) ✓ Verified | 
| **In-App Messaging** | Not enough data | 8.5 (108 reviews) ✓ Verified | 
| **Co-Browsing** | Not enough data | 8.7 (48 reviews) | 

####  Internal Use

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Customization ** | Not enough data | 8.0 (109 reviews) ✓ Verified | 
| **Conversation Archiving** | Not enough data | 8.7 (93 reviews) ✓ Verified | 
| **Lead Development** | Not enough data | 8.1 (80 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 8.4 (78 reviews) ✓ Verified | 
| **Team Inbox ** | Not enough data | 8.7 (101 reviews) ✓ Verified | 
| **Customer Profiles** | Not enough data | 8.7 (82 reviews) ✓ Verified | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Rocket.Chat** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | Not enough data | 
| **Native VoIP** | Not enough data | Not enough data | 
| **CCaaS Option** | Not enough data | Not enough data | 

#### Features

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | 
| **Voicemail to SMS** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Voice Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Conference Transcripts** | Not enough data | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.5/10 | 207 |
| **Rocket.Chat** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Action Item extraction** | 8.5 (118 reviews) | Not enough data | 
| **Summary Generation** | 8.9 (131 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Speech-to-text Transcription** | 8.8 (131 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Team-based Access** | 8.7 (128 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Multi-Language and Accent Support** | 8.2 (116 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Integrations** | 8.3 (124 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Access Control** | 8.7 (117 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Semantic Search** | 8.1 (108 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Speaker Recognition** | 8.7 (125 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Microsoft Teams (1):** [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)

**Unique to Rocket.Chat (4):** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas), [Live Chat Software](https://www.g2.com/categories/live-chat), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Teams | Rocket.Chat | 
|---|---|---|
| **Small-Business** | 22.0% | 35.6% | 
| **Mid-Market** | 38.4% | 50.4% | 
| **Enterprise** | 39.5% | 13.9% | 

### By Industry

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.5%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

#### Rocket.Chat

- **Information Technology and Services:** 22.8%
- **Computer Software:** 14.6%
- **Hospital & Health Care:** 4.3%
- **Marketing and Advertising:** 3.6%
- **Education Management:** 3.6%
- **Telecommunications:** 3.0%
- **Consumer Services:** 3.0%
- **Government Administration:** 2.4%
- **Higher Education:** 2.1%
- **Financial Services:** 2.1%
- **Other:** 38.3%

---
## Alternatives

### Alternatives to Microsoft Teams

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56400 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48032 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39062 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12453 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (493 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (267 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17098 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15395 reviews)

### Alternatives to Rocket.Chat

- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39062 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (808 reviews)
- [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (368 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56400 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Jitsi](https://www.g2.com/products/jitsi/reviews) — 4.3/5 stars (228 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (522 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48032 reviews)

---
## Top Discussions

### Microsoft Teams

- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 18 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 12 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

### Rocket.Chat

- Title: [Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?](https://www.g2.com/discussions/rocket-chat-had-the-voice-message-option-but-it-was-removed-could-it-be-reinstated-or-i-will-have-to-ask-my-company-because-it-might-be-a-case-it-was-restricted-by-them) — 2 comments, 1 upvote
  > **Top comment:** "I was actually fooled and scammed by someone I trusted with my funds through a transaction we did and I feel so disappointed and hurt knowing that someone..."
- Title: [Can I use this for personal use, similar to Whatsapp or Telegram?](https://www.g2.com/discussions/can-i-use-this-for-personal-use-similar-to-whatsapp-or-telegram) — 2 comments, 1 upvote
  > **Top comment:** "I was actually fooled and scammed by someone I trusted with my funds through a transaction we did and I feel so disappointed and hurt knowing that someone..."
- Title: [Is is possible to customize the REST Api of Rocket Chat?](https://www.g2.com/discussions/12467-is-is-possible-to-customize-the-rest-api-of-rocket-chat) — 2 comments, 1 upvote
  > **Top comment:** "If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat..."
- Title: [What is Rocket.Chat used for?](https://www.g2.com/discussions/what-is-rocket-chat-used-for) — 1 comment
  > **Top comment:** "We use Rocket.chat as a messaging platforms for our volunteers to keep in contact with each other, We also use it to notify our volunteers of new..."
- Title: [When would there be a stable release of rocket chat which would all almost all the essential features working that I have discussed in most disliked features question above?](https://www.g2.com/discussions/when-would-there-be-a-stable-release-of-rocket-chat-which-would-all-almost-all-the-essential-features-working-that-i-have-discussed-in-most-disliked-features-question-above) — 1 comment, 1 upvote
  > **Top comment:** "Hello everyone, Are you looking for a professional trader, forex and binary manager who will help you trade and manage your account with good and massive..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-teams-vs-rocket-chat)