Compare Microsoft Teams and Mitel MiCollab 
Featured Products
At a Glance
Market Segments
Enterprise (39.9% of reviews)
Mid-Market (61.5% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
No pricing available
Microsoft Teams
Star Rating
(18,190)4.4 out of 5
Market Segments
Enterprise (39.9% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsMitel MiCollab
Star Rating
(33)4.2 out of 5
Market Segments
Mid-Market (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Mitel MiCollabSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Mitel MiCollab. Users appreciate its comprehensive features, such as seamless integration of chat, video meetings, and file sharing, which help keep teams organized and connected, especially in remote work settings.
- Users say that Microsoft Teams offers a more intuitive user experience, with features like group chat, notifications, and screen sharing being highlighted as particularly effective. One user noted that Teams has been a "game-changer" for managing multiple projects, showcasing its versatility in daily operations.
- According to verified reviews, Mitel MiCollab is recognized for its ease of use and feature richness, with long-time users praising its straightforward interface. One reviewer mentioned that it requires minimal effort to navigate, making it a handy tool for professional use, although it lacks the extensive collaborative features found in Teams.
- Reviewers mention that Microsoft Teams shines in its implementation process, with many users highlighting the quick onboarding experience. The platform's accessibility across devices is also a major plus, allowing users to attach files like Excel spreadsheets directly in chats, which enhances productivity.
- G2 reviewers note that while Mitel MiCollab includes useful features like presence management, which helps users see colleagues' availability, it does not match the collaborative capabilities of Microsoft Teams. This can limit its effectiveness for teams that rely heavily on real-time communication and collaboration.
- Users report that Microsoft Teams provides superior support quality, with a score that reflects its responsiveness and helpfulness. In contrast, Mitel MiCollab's support is seen as less robust, which may impact users who require more assistance in navigating the software's features.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Mitel MiCollab
No pricing availableFree Trial
Microsoft Teams
No trial information availableMitel MiCollab
No trial information availableRatings
Meets Requirements
8.9
13,495
8.7
17
Ease of Use
8.8
13,705
8.2
17
Ease of Setup
9.0
4,117
Not enough data
Ease of Admin
8.6
2,242
Not enough data
Quality of Support
8.6
10,890
8.1
15
Has the product been a good partner in doing business?
8.8
2,222
Not enough data
Product Direction (% positive)
8.6
12,893
7.1
16
Features by Category
Business Instant Messaging
8.9
8855
Not enough data
8.7
9083
Not enough data
8.4
8419
Not enough data
Business Instant Messaging
9.0
8364
Not enough data
8.9
8325
Not enough data
Business Instant Messaging
8.8
8093
Not enough data
8.8
8301
Not enough data
8.7
7311
Not enough data
Generative AI - Business Instant Messaging
8.2
1005
Not enough data
AI - Business Instant Messaging
8.0
981
Not enough data
8.3
974
Not enough data
8.0
967
Not enough data
8.0
964
Not enough data
Agentic AI - Business Instant Messaging
8.0
573
Not enough data
8.0
563
Not enough data
Collaboration Tools
9.0
7939
|
Verified
9.0
7
9.1
5644
|
Verified
9.0
7
Feature Not Available
Feature Not Available
9.2
6004
|
Verified
8.3
7
Feature Not Available
Feature Not Available
Meeting Coordination
9.0
7538
|
Verified
9.0
7
8.9
6908
|
Verified
9.3
7
8.8
7125
|
Verified
Feature Not Available
8.9
5599
|
Verified
8.3
7
Software Type
8.8
7220
|
Verified
9.5
7
8.7
5263
|
Verified
9.0
7
9.1
5851
|
Verified
9.0
7
Agentic AI - Video Conferencing
7.8
672
Not enough data
7.9
669
Not enough data
7.8
652
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Feature Not Available
Features
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Feature Not Available
Action Item Detection - AI Note-taking Software
8.5
109
Not enough data
8.8
118
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
116
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
110
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
106
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
110
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
107
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
100
Not enough data
Speaker Identification - AI Note-taking Software
8.6
112
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Mitel MiCollab are categorized as Video Conferencing
Unique Categories
Microsoft Teams is categorized as Business Instant Messaging and AI Note-Taking Software
Mitel MiCollab is categorized as UCaaS Platforms and Audio Conferencing
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mitel MiCollab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.3%
Financial Services
3.7%
Education Management
3.5%
Marketing and Advertising
3.5%
Other
62.8%
Information Technology and Services
14.8%
Utilities
11.1%
Telecommunications
7.4%
Computer Software
7.4%
Pharmaceuticals
7.4%
Other
51.9%
Alternatives
Discussions
What software do you need for Microsoft teams?
18 Comments
DK
To use Microsoft Teams effectively, you typically need the following software and components:
Microsoft Teams Application: You can download and install...Read more
What are Microsoft teams features?
11 Comments
NS
most used features in my work place
text based chat
video calling
team meetingsRead more
What is MiCollab client?
1 Comment
JT
Its a VoIP app that allows you to stay in contact with your customers and your businessRead more
How do you use Mitel MiCollab?
1 Comment
SM
I love Mitel MiCollab because the caller's information pops up on my computer screen as the call is coming in. Additionally, I can use it as a directory to...Read more
Mitel MiCollab has no more discussions with answers
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