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Compare Microsoft Teams and Mitel MiCollab 
At a Glance
Market Segments
Enterprise (40.2% of reviews)
Mid-Market (61.5% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
No pricing available
Microsoft Teams
Star Rating
(17,743)4.4 out of 5
Market Segments
Enterprise (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsMitel MiCollab
Star Rating
(33)4.2 out of 5
Market Segments
Mid-Market (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Mitel MiCollabSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in providing an all-in-one workspace for chat, meetings, and file sharing, which significantly reduces the need for app switching. Users appreciate the stable video and audio quality, even on average internet connections, making it a reliable choice for global communication.
- Users say that Mitel MiCollab is easy to use and feature-rich, with a strong emphasis on presence management. This allows users to see the availability status of their colleagues, which can enhance collaboration and communication within teams.
- Reviewers mention that Microsoft Teams has a quick implementation process, with many highlighting the intuitive onboarding wizard that helps new users get started without hassle. This ease of setup is a significant advantage for organizations looking to adopt new tools swiftly.
- According to verified reviews, while Mitel MiCollab is praised for its user-friendly interface, some users feel that it lacks the comprehensive integration capabilities that Microsoft Teams offers, particularly for those who rely on other Microsoft products like Gmail.
- G2 reviewers highlight that Microsoft Teams provides a robust mobile experience, with users noting that the mobile app is effective for staying connected on the go. This flexibility is crucial for teams that operate in various locations and need to maintain communication seamlessly.
- Users report that while Mitel MiCollab has a solid desktop application, it does not match the extensive feature set and overall satisfaction ratings of Microsoft Teams, which consistently receives higher marks for its collaborative tools and user support.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Mitel MiCollab
No pricing availableFree Trial
Microsoft Teams
No trial information availableMitel MiCollab
No trial information availableRatings
Meets Requirements
8.9
13,171
8.7
17
Ease of Use
8.8
13,353
8.2
17
Ease of Setup
9.0
3,793
Not enough data
Ease of Admin
8.6
2,067
Not enough data
Quality of Support
8.6
10,612
8.1
15
Has the product been a good partner in doing business?
8.8
2,040
Not enough data
Product Direction (% positive)
8.6
12,600
7.1
16
Features by Category
Business Instant Messaging
8.9
8776
Not enough data
8.7
9026
Not enough data
8.4
8384
Not enough data
Business Instant Messaging
9.0
8317
Not enough data
8.9
8259
Not enough data
Business Instant Messaging
8.8
8051
Not enough data
8.8
8273
Not enough data
8.7
7273
Not enough data
Generative AI - Business Instant Messaging
8.2
993
Not enough data
AI - Business Instant Messaging
8.0
972
Not enough data
8.3
969
Not enough data
8.0
963
Not enough data
8.0
960
Not enough data
Agentic AI - Business Instant Messaging
8.0
565
Not enough data
8.0
560
Not enough data
Collaboration Tools
9.0
7842
|
Verified
9.0
7
9.1
5600
|
Verified
9.0
7
Feature Not Available
Feature Not Available
9.2
5807
|
Verified
8.3
7
Feature Not Available
Feature Not Available
Meeting Coordination
9.0
7413
|
Verified
9.0
7
8.9
6852
|
Verified
9.3
7
8.8
7094
|
Verified
Feature Not Available
9.0
5563
|
Verified
8.3
7
Software Type
8.8
7161
|
Verified
9.5
7
8.7
5242
|
Verified
9.0
7
9.1
5796
|
Verified
9.0
7
Agentic AI - Video Conferencing
7.8
657
Not enough data
7.9
653
Not enough data
7.8
648
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Feature Not Available
Features
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Feature Not Available
Action Item Detection - AI Note-taking Software
8.5
108
Not enough data
8.7
114
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
112
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
109
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
106
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
110
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
106
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
101
Not enough data
Speaker Identification - AI Note-taking Software
8.5
108
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Mitel MiCollab are categorized as Video Conferencing
Unique Categories
Microsoft Teams is categorized as Business Instant Messaging and AI Note-Taking Software
Mitel MiCollab is categorized as UCaaS Platforms and Audio Conferencing
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mitel MiCollab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.6%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.8%
Information Technology and Services
14.8%
Utilities
11.1%
Telecommunications
7.4%
Pharmaceuticals
7.4%
Computer Software
7.4%
Other
51.9%
Alternatives
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
How do you use Mitel MiCollab?
1 Comment
SM
I love Mitel MiCollab because the caller's information pops up on my computer screen as the call is coming in. Additionally, I can use it as a directory to...Read more
What is MiCollab client?
1 Comment
JT
Its a VoIP app that allows you to stay in contact with your customers and your businessRead more
Mitel MiCollab has no more discussions with answers
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