# Microsoft Teams, 3CX, Nextiva vs RingEX Comparison

| | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 4.5 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 19,016 | 546 | 3,567 | 1,369 | 
| **Largest Market Segment** | Enterprise (39.5% of reviews) | Mid-Market (54.9% of reviews) | Small-Business (77.3% of reviews) | Small-Business (58.2% of reviews) | 
| **Entry Level Price** | $4.80 1 User Per Month | Free 10 Users | Starting at $15.00 1 User Per Month | $30.00 1 User Per Month | 

---
## Top Pros & Cons

### Microsoft Teams

Pros:
- Team Collaboration (895 reviews)
- Ease of Use (845 reviews)

Cons:
- Slow Loading (418 reviews)
- Performance Issues (265 reviews)

### 3CX

Pros:
- Ease of Use (44 reviews)
- Reliability (31 reviews)

Cons:
- Complex Processes (11 reviews)
- Difficult Configuration (10 reviews)

### Nextiva

Pros:
- Customer Support (127 reviews)
- Ease of Use (117 reviews)

Cons:
- Complexity (25 reviews)
- Difficult Configuration (25 reviews)

### RingEX

Pros:
- Ease of Use (195 reviews)
- Customer Support (124 reviews)

Cons:
- Customer Service (49 reviews)
- Complex Processes (44 reviews)

---
## Ratings Comparison
| Rating | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
  | **Meets Requirements** | 8.9 (14139 reviews) | 8.9 (365 reviews) | 9.0 (2836 reviews) | 8.8 (1115 reviews) | 
  | **Ease of Use** | 8.8 (14381 reviews) | 9.0 (373 reviews) | 8.7 (2885 reviews) | 8.6 (1131 reviews) | 
  | **Ease of Setup** | 9.1 (4732 reviews) | 8.8 (253 reviews) | 8.4 (2170 reviews) | 8.2 (714 reviews) | 
  | **Ease of Admin** | 8.7 (2787 reviews) | 9.0 (236 reviews) | 8.6 (1986 reviews) | 8.3 (633 reviews) | 
  | **Quality of Support** | 8.6 (11394 reviews) | 7.9 (332 reviews) | 9.0 (2821 reviews) | 8.0 (1017 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (2804 reviews) | 8.6 (226 reviews) | 8.8 (1968 reviews) | 8.3 (622 reviews) | 
  | **Product Direction (% positive)** | 8.6 (13427 reviews) | 8.4 (365 reviews) | 8.3 (2714 reviews) | 7.9 (1088 reviews) | 

---
## Pricing

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

### 3CX

#### Entry-Level Pricing

Plan: 3CX SMB

Price: Free 10 Users

Description: Free for up to 10 users.

Key Features:
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams

[Browse all 3 editions](https://www.g2.com/products/3cx/pricing)

#### Free Trial

Yes

### Nextiva

#### Entry-Level Pricing

Plan: Core

Price: Starting at $15.00 1 User Per Month

Description: For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.

Key Features:
- Inbound & Outbound Voice
- Business SMS
- Video Meetings

[Browse all 6 editions](https://www.g2.com/products/nextiva/pricing)

#### Free Trial

Yes

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **3CX** | N/A | N/A |
| **Nextiva** | N/A | N/A |
| **RingEX** | 8.7/10 | 183 |

#### Documents

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Editing** | Not enough data | Not enough data | Not enough data | Feature Not Available | 
| **Document Signature ** | Not enough data | Not enough data | Not enough data | 7.3 (149 reviews) | 
| **Storage** | Not enough data | Not enough data | Not enough data | 8.1 (157 reviews) | 

#### Agentic AI - Online Fax

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 8.5 (11 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 8.6 (11 reviews) | 

#### Sending

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Fax Number** | Not enough data | Not enough data | Not enough data | 9.1 (173 reviews) | 
| **Existing Numbers** | Not enough data | Not enough data | Not enough data | 9.1 (170 reviews) | 
| **Cross-Platform Sending** | Not enough data | Not enough data | Not enough data | 8.9 (158 reviews) | 
| **Unlimited Sending** | Not enough data | Not enough data | Not enough data | 9.2 (161 reviews) | 
| **Contact Management** | Not enough data | Not enough data | Not enough data | 8.9 (165 reviews) | 
| **Alerts** | Not enough data | Not enough data | Not enough data | 9.1 (165 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.5/10 | 10553 |
| **3CX** | N/A | N/A |
| **Nextiva** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Business Instant Messaging

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **File Sharing** | 8.9 (9000 reviews) | Not enough data | Not enough data | Not enough data | 
| **Notifications** | 8.7 (9194 reviews) | Not enough data | Not enough data | Not enough data | 
| **Search** | 8.4 (8500 reviews) | Not enough data | Not enough data | Not enough data | 

#### Business Instant Messaging 

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Audio Conferencing** | 9.0 (8465 reviews) | Not enough data | Not enough data | Not enough data | 
| **Video Conferencing** | 9.0 (8452 reviews) | Not enough data | Not enough data | Not enough data | 

#### Business Instant Messaging

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Mobile Application** | 8.8 (8190 reviews) | Not enough data | Not enough data | Not enough data | 
| **Web Application** | 8.8 (8372 reviews) | Not enough data | Not enough data | Not enough data | 
| **Integrations** | 8.7 (7378 reviews) | Not enough data | Not enough data | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Text Summarization** | 8.2 (1034 reviews) | Not enough data | Not enough data | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **AI Powered Search** | 8.1 (996 reviews) | Not enough data | Not enough data | Not enough data | 
| **Smart Notifications** | 8.3 (995 reviews) | Not enough data | Not enough data | Not enough data | 
| **AI Powered Language Translation** | 8.0 (981 reviews) | Not enough data | Not enough data | Not enough data | 
| **Content Generation** | 8.1 (974 reviews) | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Cross-system Integration** | 8.0 (588 reviews) | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.1 (573 reviews) | Not enough data | Not enough data | Not enough data | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **3CX** | N/A | N/A |
| **Nextiva** | N/A | N/A |
| **RingEX** | 8.3/10 | 106 |

#### Host Tools

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Branding** | Not enough data | Not enough data | Not enough data | 8.5 (76 reviews) | 
| **Role-based Access** | Not enough data | Not enough data | Not enough data | 8.7 (81 reviews) | 
| **Recording** | Not enough data | Not enough data | Not enough data | 9.0 (91 reviews) | 

#### Attendee Tools

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Registration** | Not enough data | Not enough data | Not enough data | 8.7 (85 reviews) | 
| **Attendee Live Chat** | Not enough data | Not enough data | Not enough data | 8.9 (85 reviews) | 
| **Polls and Surveys** | Not enough data | Not enough data | Not enough data | 8.1 (68 reviews) | 

#### Post-Event Tools

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Event Analytics** | Not enough data | Not enough data | Not enough data | 8.5 (65 reviews) | 
| **Attendee Reports** | Not enough data | Not enough data | Not enough data | 8.3 (68 reviews) | 

#### Integrations

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 8.1 (59 reviews) | 
| **Software Integrations** | Not enough data | Not enough data | Not enough data | 8.4 (66 reviews) | 

#### Agentic AI - Webinar

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 7.7 (8 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 7.7 (8 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 7.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 8.1 (8 reviews) | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **3CX** | 8.2/10 | 303 |
| **Nextiva** | 8.5/10 | 207 |
| **RingEX** | N/A | N/A |

#### Channels

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Voice** | Not enough data | 9.4 (142 reviews) ✓ Verified | 9.4 (194 reviews) | Not enough data | 
| **Social** | Not enough data | Feature Not Available | 7.9 (176 reviews) | Not enough data | 
| **Web Chat** | Not enough data | 8.6 (94 reviews) ✓ Verified | 7.7 (174 reviews) | Not enough data | 
| **Mobile SMS** | Not enough data | 7.3 (71 reviews) | 8.2 (178 reviews) | Not enough data | 
| **Email** | Not enough data | Feature Not Available | 8.2 (168 reviews) | Not enough data | 

#### Generative AI

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | 6.9 (23 reviews) | 7.6 (84 reviews) | Not enough data | 

#### Functions

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Session Routing** | Not enough data | 8.9 (181 reviews) ✓ Verified | 8.7 (173 reviews) | Not enough data | 
| **Session Queuing** | Not enough data | 8.9 (185 reviews) ✓ Verified | 8.6 (173 reviews) | Not enough data | 
| **Concurrent Calling** | Not enough data | 8.9 (184 reviews) ✓ Verified | 8.8 (174 reviews) | Not enough data | 
| **Speech Analytics** | Not enough data | Feature Not Available | 8.1 (171 reviews) | Not enough data | 
| **Auto Dialer** | Not enough data | 8.2 (93 reviews) | 8.2 (169 reviews) | Not enough data | 
| **IVR** | Not enough data | 9.1 (117 reviews) | 8.5 (176 reviews) | Not enough data | 
| **Inbound Screen Pop** | Not enough data | 8.8 (98 reviews) | 8.5 (169 reviews) | Not enough data | 
| **Persistent Data** | Not enough data | 8.4 (95 reviews) ✓ Verified | 8.4 (165 reviews) | Not enough data | 

#### Agentic AI - Contact Center

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.3 (13 reviews) | 8.8 (11 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.0 (18 reviews) | 9.2 (11 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 6.9 (12 reviews) | 9.2 (11 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 6.9 (12 reviews) | 9.2 (11 reviews) | Not enough data | 

#### Administrative

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Session Summary Notes** | Not enough data | 8.3 (149 reviews) ✓ Verified | 8.3 (167 reviews) | Not enough data | 
| **Administrator Access** | Not enough data | 9.0 (179 reviews) ✓ Verified | 9.1 (176 reviews) | Not enough data | 
| **Reporting & Dashboards** | Not enough data | 8.4 (185 reviews) ✓ Verified | 8.9 (176 reviews) | Not enough data | 
| **Session Recording** | Not enough data | 9.0 (114 reviews) | 8.4 (166 reviews) | Not enough data | 
| **Agent Scheduling and Assignment** | Not enough data | 8.3 (103 reviews) ✓ Verified | 8.3 (160 reviews) | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.8/10 | 10386 |
| **3CX** | 9.0/10 | 144 |
| **Nextiva** | N/A | N/A |
| **RingEX** | 8.9/10 | 300 |

#### Collaboration Tools

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Screen Sharing** | 9.0 (8139 reviews) ✓ Verified | 8.8 (68 reviews) ✓ Verified | Not enough data | 9.1 (254 reviews) | 
| **Presentations** | 9.1 (5751 reviews) ✓ Verified | 9.1 (37 reviews) ✓ Verified | Not enough data | 9.1 (141 reviews) | 
| **Whiteboarding** | Feature Not Available | 9.0 (33 reviews) | Not enough data | 8.6 (116 reviews) | 
| **Live Chat** | 9.2 (6389 reviews) ✓ Verified | 9.2 (38 reviews) ✓ Verified | Not enough data | 8.9 (140 reviews) | 
| **Hand Raising** | Feature Not Available | 8.5 (34 reviews) ✓ Verified | Not enough data | 9.1 (122 reviews) | 

#### Meeting Coordination

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Scheduling** | 9.0 (7836 reviews) ✓ Verified | 8.4 (71 reviews) ✓ Verified | Not enough data | 8.8 (243 reviews) | 
| **Recording** | 8.9 (7037 reviews) ✓ Verified | 9.1 (67 reviews) ✓ Verified | Not enough data | 9.1 (235 reviews) | 
| **Participant Permissions** | 8.8 (7203 reviews) ✓ Verified | 9.2 (69 reviews) ✓ Verified | Not enough data | 8.9 (223 reviews) | 
| **One-Click Join** | 8.9 (5685 reviews) ✓ Verified | 8.9 (41 reviews) ✓ Verified | Not enough data | 9.0 (145 reviews) | 

#### Software Type

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Mobile** | 8.8 (7325 reviews) ✓ Verified | 9.0 (82 reviews) ✓ Verified | Not enough data | 9.0 (245 reviews) | 
| **Browser Application** | 8.7 (5320 reviews) ✓ Verified | 9.3 (45 reviews) ✓ Verified | Not enough data | 9.0 (143 reviews) | 
| **Desktop Application** | 9.1 (5987 reviews) ✓ Verified | 9.2 (43 reviews) ✓ Verified | Not enough data | 9.2 (161 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | 7.8 (706 reviews) | Not enough data | Not enough data | 8.3 (13 reviews) | 
| **Proactive Assistance** | 7.9 (709 reviews) | Not enough data | Not enough data | 8.5 (12 reviews) | 
| **Decision Making** | 7.8 (671 reviews) | Not enough data | Not enough data | 8.3 (12 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **3CX** | 8.7/10 | 54 |
| **Nextiva** | 8.6/10 | 772 |
| **RingEX** | 8.8/10 | 256 |

#### Platform

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Omnichannel** | Not enough data | 7.7 (40 reviews) | 8.1 (466 reviews) | Feature Not Available | 
| **Mobile Access** | Not enough data | 8.9 (48 reviews) | 8.6 (667 reviews) | 9.0 (238 reviews) | 
| **Queue Management** | Not enough data | 9.1 (46 reviews) | 8.6 (585 reviews) | 8.7 (223 reviews) | 
| **Call Routing** | Not enough data | 8.8 (49 reviews) | 8.9 (693 reviews) | 9.1 (233 reviews) | 
| **Call Back** | Not enough data | 8.9 (47 reviews) | 8.8 (606 reviews) | 8.7 (220 reviews) | 
| **IVR** | Not enough data | 9.2 (42 reviews) | 8.3 (502 reviews) | 8.5 (213 reviews) | 
| **Automatic Call Distribution** | Not enough data | 9.1 (46 reviews) | 8.6 (604 reviews) | 8.7 (219 reviews) | 

#### Generative AI

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | 6.8 (14 reviews) | 7.7 (295 reviews) | Feature Not Available | 

#### Workforce Management

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Call Monitoring** | Not enough data | 9.2 (48 reviews) | 8.7 (607 reviews) | 8.8 (222 reviews) | 
| **Performance Evaluation** | Not enough data | 8.7 (47 reviews) | 8.7 (565 reviews) | 8.6 (216 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.8 (8 reviews) | 8.9 (22 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.8 (8 reviews) | 8.9 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.8 (8 reviews) | 9.1 (22 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.8 (8 reviews) | 8.9 (22 reviews) | 

#### Administrative

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Call Recording** | Not enough data | 9.1 (49 reviews) | 8.7 (594 reviews) | 8.8 (226 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.5 (48 reviews) | 8.7 (624 reviews) | 8.6 (223 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **3CX** | 8.5/10 | 57 |
| **Nextiva** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Generative AI

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.3 (10 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | 7.2 (9 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 7.4 (9 reviews) | Not enough data | Not enough data | 

#### Communication

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Pop-up Chat** | Not enough data | 9.3 (37 reviews) | Not enough data | Not enough data | 
| **Notifications** | Not enough data | 9.3 (38 reviews) | Not enough data | Not enough data | 
| **Targeted Emails** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **In-App Messaging** | Not enough data | 9.3 (37 reviews) | Not enough data | Not enough data | 
| **Co-Browsing** | Not enough data | Feature Not Available | Not enough data | Not enough data | 

####  Internal Use

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Customization ** | Not enough data | 8.9 (43 reviews) | Not enough data | Not enough data | 
| **Conversation Archiving** | Not enough data | 8.9 (37 reviews) | Not enough data | Not enough data | 
| **Lead Development** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Team Inbox ** | Not enough data | 8.9 (36 reviews) | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | 9.0 (34 reviews) | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **3CX** | 8.7/10 | 27 |
| **Nextiva** | 9.1/10 | 43 |
| **RingEX** | 8.8/10 | 64 |

#### Basic Communication - Cloud PBX

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Call Management** | Not enough data | 9.7 (24 reviews) | 9.4 (31 reviews) | 8.9 (59 reviews) | 
| **Communication Management** | Not enough data | 8.9 (21 reviews) | 9.1 (30 reviews) | 8.9 (58 reviews) | 
| **Scalability** | Not enough data | 9.7 (21 reviews) | 9.3 (28 reviews) | 9.1 (56 reviews) | 
| **Integrations** | Not enough data | 8.3 (22 reviews) | 8.5 (24 reviews) | 8.3 (57 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.6 (23 reviews) | 8.7 (31 reviews) | 9.1 (58 reviews) | 
| **Accessibility** | Not enough data | 9.8 (23 reviews) | 9.0 (28 reviews) | 8.8 (55 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Security and Compliance** | Not enough data | 8.5 (20 reviews) | 9.1 (26 reviews) | 8.7 (52 reviews) | 
| **Analytics and Reporting** | Not enough data | 7.6 (21 reviews) | 9.3 (29 reviews) | 8.5 (55 reviews) | 
| **Support and Reliability** | Not enough data | 8.0 (22 reviews) | 9.1 (30 reviews) | 8.6 (54 reviews) | 
| **Automated attendant** | Not enough data | 7.0 (21 reviews) | 9.1 (27 reviews) | 8.9 (54 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **3CX** | 8.5/10 | 280 |
| **Nextiva** | 8.2/10 | 1792 |
| **RingEX** | 8.4/10 | 580 |

#### Platform Basics - VoIP Providers

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 9.3 (20 reviews) | 8.7 (66 reviews) | 8.5 (96 reviews) | 
| **Call Management** | Not enough data | 9.6 (19 reviews) | 8.8 (93 reviews) | 8.7 (118 reviews) | 
| **Network monitoring** | Not enough data | 8.4 (19 reviews) | 8.2 (58 reviews) | 8.4 (87 reviews) | 
| **Integrations** | Not enough data | 9.0 (19 reviews) | 8.1 (67 reviews) | 8.0 (104 reviews) | 
| **Virtual PBX** | Not enough data | 9.1 (19 reviews) | 7.9 (54 reviews) | 8.0 (82 reviews) | 
| **SIP trunking services** | Not enough data | 9.3 (19 reviews) | 7.7 (53 reviews) | 8.1 (80 reviews) | 

#### Basic Communication

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Phone Calls** | Not enough data | 9.5 (193 reviews) ✓ Verified | 9.2 (1697 reviews) ✓ Verified | 9.1 (535 reviews) ✓ Verified | 
| **Video Calls** | Not enough data | 8.4 (133 reviews) ✓ Verified | 7.9 (899 reviews) ✓ Verified | 8.3 (399 reviews) ✓ Verified | 
| **Instant Messaging** | Not enough data | 8.3 (132 reviews) ✓ Verified | 8.3 (1057 reviews) ✓ Verified | 8.7 (435 reviews) ✓ Verified | 
| **Screen Sharing** | Not enough data | 8.2 (118 reviews) ✓ Verified | 7.7 (830 reviews) | 8.2 (362 reviews) ✓ Verified | 
| **Conference Calls** | Not enough data | 8.8 (174 reviews) ✓ Verified | 8.6 (1161 reviews) ✓ Verified | 8.6 (429 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | Not enough data | 9.4 (186 reviews) ✓ Verified | 9.1 (1340 reviews) ✓ Verified | 9.0 (439 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.1 (9 reviews) | 7.7 (41 reviews) | 7.9 (52 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (8 reviews) | 7.8 (40 reviews) | 8.1 (54 reviews) | 
| **Adaptive Learning** | Not enough data | 6.9 (8 reviews) | 7.6 (39 reviews) | 8.0 (52 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (8 reviews) | 7.6 (40 reviews) | 8.0 (51 reviews) | 

#### Access

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Software Pairing** | Not enough data | 8.4 (117 reviews) ✓ Verified | 8.0 (903 reviews) | 8.2 (380 reviews) ✓ Verified | 
| **Browser Extension** | Not enough data | 8.5 (154 reviews) ✓ Verified | 8.1 (898 reviews) | 8.4 (394 reviews) ✓ Verified | 
| **Individual Download** | Not enough data | 8.4 (164 reviews) ✓ Verified | 8.5 (1040 reviews) ✓ Verified | 8.6 (426 reviews) | 

#### Advanced Features

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Hold Music** | Not enough data | 8.5 (173 reviews) ✓ Verified | 8.3 (1174 reviews) ✓ Verified | 8.3 (446 reviews) | 
| **Automated Attendants** | Not enough data | 9.0 (161 reviews) ✓ Verified | 8.6 (1244 reviews) ✓ Verified | 8.4 (406 reviews) ✓ Verified | 
| **VOiP Number** | Not enough data | Feature Not Available | 9.1 (1492 reviews) | 9.0 (472 reviews) ✓ Verified | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **3CX** | N/A | N/A |
| **Nextiva** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **3CX** | 9.2/10 | 74 |
| **Nextiva** | 8.6/10 | 203 |
| **RingEX** | 8.5/10 | 71 |

#### Agentic AI - UCaaS Platforms

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (7 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (7 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.3 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.6 (7 reviews) | Not enough data | 

#### Extensions

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Tenancy Flexibility** | Not enough data | Feature Not Available | 8.5 (149 reviews) ✓ Verified | Feature Not Available | 
| **Native VoIP** | Not enough data | 9.7 (24 reviews) ✓ Verified | 9.1 (159 reviews) ✓ Verified | 8.7 (53 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | 9.0 (22 reviews) ✓ Verified | 8.8 (147 reviews) ✓ Verified | 8.2 (18 reviews) | 

#### Features

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Voicemail to Email** | Not enough data | 9.4 (24 reviews) ✓ Verified | 9.2 (185 reviews) ✓ Verified | 8.8 (57 reviews) ✓ Verified | 
| **Voicemail to SMS** | Not enough data | Feature Not Available | 8.5 (154 reviews) | Feature Not Available | 
| **File Sharing** | Not enough data | 8.7 (18 reviews) ✓ Verified | 8.3 (142 reviews) ✓ Verified | 8.6 (53 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | 9.4 (28 reviews) ✓ Verified | 9.0 (156 reviews) ✓ Verified | 8.5 (52 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.6 (27 reviews) ✓ Verified | 8.4 (146 reviews) ✓ Verified | 8.6 (53 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | Feature Not Available | Feature Not Available | 8.2 (49 reviews) | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.6/10 | 207 |
| **3CX** | N/A | N/A |
| **Nextiva** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Action Item extraction** | 8.6 (117 reviews) | Not enough data | Not enough data | Not enough data | 
| **Summary Generation** | 8.9 (130 reviews) | Not enough data | Not enough data | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Speech-to-text Transcription** | 8.8 (130 reviews) | Not enough data | Not enough data | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Team-based Access** | 8.7 (128 reviews) | Not enough data | Not enough data | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Multi-Language and Accent Support** | 8.2 (115 reviews) | Not enough data | Not enough data | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Integrations** | 8.4 (123 reviews) | Not enough data | Not enough data | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Access Control** | 8.7 (117 reviews) | Not enough data | Not enough data | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Semantic Search** | 8.2 (107 reviews) | Not enough data | Not enough data | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Speaker Recognition** | 8.7 (124 reviews) | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Microsoft Teams (3):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)

**Unique to 3CX (7):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Live Chat Software](https://www.g2.com/categories/live-chat), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to Nextiva (6):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center Software](https://www.g2.com/categories/contact-center), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to RingEX (7):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Teams | 3CX | Nextiva | RingEX | 
|---|---|---|---|---|
| **Small-Business** | 22.1% | 36.2% | 77.3% | 58.2% | 
| **Mid-Market** | 38.4% | 54.9% | 21.5% | 35.1% | 
| **Enterprise** | 39.5% | 8.9% | 1.2% | 6.7% | 

### By Industry

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.5%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

#### 3CX

- **Information Technology and Services:** 10.4%
- **Hospital & Health Care:** 5.4%
- **Education Management:** 5.2%
- **Telecommunications:** 4.9%
- **Construction:** 4.2%
- **Computer Software:** 4.0%
- **Financial Services:** 4.0%
- **Computer & Network Security:** 3.8%
- **E-Learning:** 3.5%
- **Insurance:** 3.1%
- **Other:** 51.5%

#### Nextiva

- **Hospital & Health Care:** 6.0%
- **Insurance:** 5.7%
- **Construction:** 5.3%
- **Financial Services:** 4.6%
- **Real Estate:** 3.9%
- **Information Technology and Services:** 3.8%
- **Health, Wellness and Fitness:** 3.8%
- **Medical Practice:** 3.6%
- **Law Practice:** 3.4%
- **Legal Services:** 3.2%
- **Other:** 56.6%

#### RingEX

- **Computer Software:** 9.3%
- **Information Technology and Services:** 5.2%
- **Insurance:** 5.2%
- **Financial Services:** 4.9%
- **Staffing and Recruiting:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 4.1%
- **Real Estate:** 3.5%
- **Health, Wellness and Fitness:** 3.5%
- **Construction:** 3.5%
- **Other:** 51.9%

---
## Alternatives

### Alternatives to Microsoft Teams

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56392 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48018 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39050 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18892 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12436 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (493 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (267 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17097 reviews)

### Alternatives to 3CX

- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Yeastar P-Series PBX System](https://www.g2.com/products/yeastar-p-series-pbx-system/reviews) — 4.8/5 stars (81 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56392 reviews)

### Alternatives to Nextiva

- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (926 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews)

### Alternatives to RingEX

- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (926 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1840 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56392 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)

---
## Top Discussions

### Microsoft Teams

- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 18 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 12 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

### 3CX

- Title: [How do I integrate 3CX to my CRM](https://www.g2.com/discussions/how-do-i-integrate-3cx-to-my-crm) — 2 comments, 1 upvote
  > **Top comment:** "In order to do this there are 2 things you need to do:
1) Make sure you are using either the 3CX WebClient or 3CX Desktop App to make calls
2) Use either..."
- Title: [Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.](https://www.g2.com/discussions/25993-getting-stun-setup-for-remote-employees-has-been-a-challenge-during-this-covid-19-pandemic) — 2 comments, 1 upvote
  > **Top comment:** "Hello Tim,

Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for..."
- Title: [What is 3CX used for?](https://www.g2.com/discussions/what-is-3cx-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Business communication system primarily used for VoIP Phone System"
- Title: [Arabic Support !?](https://www.g2.com/discussions/arabic-support) — 1 comment, 1 upvote
  > **Top comment:** "I am not sure if they support in arabic language but the language has issues in 3cx as it is written from right to left."
- Title: [Teams integration](https://www.g2.com/discussions/34346-teams-integration) — 1 comment, 1 upvote
  > **Top comment:** "www.ring2teams.com/3cx

Let me know if you would like a free trial 

luke@exceltelecom.co.uk"

### Nextiva

- Title: [What is VoIP feature?](https://www.g2.com/discussions/what-is-voip-feature) — 3 comments
  > **Top comment:** "Voip feature just means you can make calls over the internet, rather than a connected phone line or cell network. 
"
- Title: [What does nextiva do?](https://www.g2.com/discussions/what-does-nextiva-do) — 3 comments
  > **Top comment:** "provide phone service"
- Title: [How has Nextiva revolutionized business communication systems with its VoIP solutions?](https://www.g2.com/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) — 2 comments
  > **Top comment:** "From my perspective - Nextiva made everything seamless like it's part of my normal work system/equipment.  I don't feel like I have to do any extra logging..."
- Title: [What is Nextiva used for?](https://www.g2.com/discussions/what-is-nextiva-used-for) — 2 comments
  > **Top comment:** "They are in the business of sneak auto-renewals, being difficult to reach, and deferring everything to their legal department. "
- Title: [For those who switched to Nextiva from another service, whom did you come from, and do you feel there is parity between Nextiva and your previous provider?](https://www.g2.com/discussions/for-those-who-switched-to-nextiva-from-another-service-whom-did-you-come-from-and-do-you-feel-there-is-parity-between-nextiva-and-your-previous-provider) — 2 comments, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-teams-vs-3cx-vs-nextiva-vs-ringex)