Compare Microsoft Teams Notifications and PagerDuty 
Featured Products
At a Glance
Market Segments
Enterprise (45.0% of reviews)
Mid-Market (43.4% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 5 Users Per Month
Microsoft Teams Notifications
Star Rating
(65)4.4 out of 5
Market Segments
Enterprise (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft Teams NotificationsPagerDuty
Star Rating
(924)4.5 out of 5
Market Segments
Mid-Market (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PagerDuty excels in delivering critical alerts efficiently, with users highlighting its ability to ensure notifications reach the right people at the right time. This is particularly beneficial for teams needing to respond quickly to incidents, as evidenced by feedback on its reliable alerting through multiple channels like mobile app, SMS, and email.
- Users say Microsoft Teams Notifications provides a comprehensive suite for communication, including audio, video, and file sharing capabilities. This makes it a strong choice for organizations looking for an all-in-one platform for meetings and collaboration, as noted by reviewers who appreciate its real-time messaging features.
- Reviewers mention that PagerDuty's on-call scheduling and escalation policies are easy to manage, which helps reduce downtime during critical incidents. Users appreciate how the mobile app facilitates quick responses, making it a vital tool for teams that prioritize incident management.
- According to verified reviews, Microsoft Teams Notifications shines in its customization options, allowing users to tailor settings to their preferences. This flexibility is a significant advantage for organizations that require a personalized communication experience, as highlighted by users who value its accessibility and compatibility with various apps.
- G2 reviewers note that while both products have strong support ratings, PagerDuty edges out slightly with its higher quality of support. Users have praised its responsiveness and helpfulness, which is crucial for teams relying on timely assistance during incidents.
- Users report that PagerDuty's integration with ServiceNow is particularly robust, scoring highly in this area. This integration is essential for teams that utilize ServiceNow for incident management, as it streamlines workflows and enhances overall efficiency, a feature that users have found invaluable.
Pricing
Entry-Level Pricing
Microsoft Teams Notifications
No pricing availablePagerDuty
Free
Free Trial
5 Users Per Month
Start with on-call and incident response for small teams.
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
Free Trial
Microsoft Teams Notifications
No trial information availablePagerDuty
Free Trial is available
Ratings
Meets Requirements
9.1
34
9.1
795
Ease of Use
8.8
36
8.6
802
Ease of Setup
8.8
7
8.3
428
Ease of Admin
Not enough data
8.5
410
Quality of Support
8.8
28
8.9
605
Has the product been a good partner in doing business?
Not enough data
8.9
347
Product Direction (% positive)
8.2
32
8.4
791
Features by Category
Automation
Not enough data
Feature Not Available
Not enough data
9.6
49
Not enough data
9.5
47
Administration
Not enough data
9.8
49
Not enough data
9.6
49
Not enough data
9.7
49
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
9.8
47
Functionality
Not enough data
9.6
48
Not enough data
9.6
48
Not enough data
9.6
47
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.2
151
Not enough data
9.5
172
|
Verified
Not enough data
9.2
159
|
Verified
Not enough data
7.9
16
Management Tools
Not enough data
9.2
158
|
Verified
Not enough data
9.1
184
Not enough data
9.0
173
|
Verified
Generative AI
Not enough data
8.0
42
Not enough data
8.1
42
Agentic AI - Incident Management
Not enough data
7.6
9
Not enough data
7.8
9
Not enough data
8.6
11
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.3
9
Functionality
Not enough data
9.7
34
Not enough data
9.5
34
Not enough data
9.7
35
Issue Resolution
Not enough data
9.6
35
Not enough data
9.6
34
Not enough data
9.8
35
Management
Not enough data
9.6
36
Not enough data
9.7
36
Not enough data
9.6
36
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.3
12
9.6
41
8.5
12
9.6
41
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.5
28
Agentic AI - IT Alerting
Not enough data
7.9
7
Not enough data
7.4
7
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Automation Support - Runbook Automation
Not enough data
9.0
8
Not enough data
8.3
7
Not enough data
7.3
8
Not enough data
8.6
7
Error Management - Runbook Automation
Not enough data
8.6
6
Not enough data
7.6
7
Not enough data
7.9
7
Customization - Runbook Automation
Not enough data
7.5
6
Not enough data
8.1
6
Not enough data
8.9
6
Compliance and Reporting - Runbook Automation
Not enough data
8.6
6
Not enough data
8.1
7
Not enough data
8.1
7
Performance - Runbook Automation
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
8.3
6
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams Notifications and PagerDuty are categorized as ServiceNow Store Apps
Unique Categories
Microsoft Teams Notifications has no unique categories
PagerDuty is categorized as AIOps Platforms, Incident Management, IT Alerting, Workload Automation, and Runbook Automation
Reviews
Reviewers' Company Size
Microsoft Teams Notifications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PagerDuty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.0%
Computer Software
13.3%
Higher Education
6.7%
Human Resources
5.0%
Education Management
5.0%
Other
55.0%
Information Technology and Services
22.6%
Computer Software
21.4%
Financial Services
5.8%
Internet
5.3%
Retail
3.7%
Other
41.2%
Discussions
Microsoft Teams Notifications has no discussions with answers
What is PagerDuty used for?
2 Comments
AR
As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT...Read more
How much does PagerDuty cost?
1 Comment
GO
This really depends on what you need from Pagerduty and how many users need those features.Read more
How can we do better?
1 Comment
CC
Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
Read more
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