Compare Microsoft Teams Connector and Upland InGenius 
Featured Products
At a Glance
Market Segments
Enterprise (66.7% of reviews)
Mid-Market (38.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Microsoft Teams Connector
Star Rating
(14)4.5 out of 5
Market Segments
Enterprise (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Microsoft Teams ConnectorUpland InGenius
Star Rating
(14)4.4 out of 5
Market Segments
Mid-Market (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Upland InGeniusMicrosoft Teams Connector vs Upland InGenius
- Reviewers felt that Microsoft Teams Connector meets the needs of their business better than Upland InGenius.
- When comparing quality of ongoing product support, reviewers felt that Upland InGenius is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Microsoft Teams Connector over Upland InGenius.
Pricing
Entry-Level Pricing
Microsoft Teams Connector
No pricing availableUpland InGenius
No pricing availableFree Trial
Microsoft Teams Connector
No trial information availableUpland InGenius
Free Trial is available
Ratings
Meets Requirements
9.1
9
8.7
10
Ease of Use
9.3
9
9.2
11
Ease of Setup
Not enough data
9.7
5
Ease of Admin
Not enough data
9.3
5
Quality of Support
9.1
9
9.6
8
Has the product been a good partner in doing business?
Not enough data
10.0
5
Product Direction (% positive)
10.0
7
8.8
10
Features by Category
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams Connector and Upland InGenius are categorized as ServiceNow Store Apps
Unique Categories
Microsoft Teams Connector has no unique categories
Upland InGenius is categorized as Contact Center and Outbound Call Tracking
Reviews
Reviewers' Company Size
Microsoft Teams Connector
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upland InGenius
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Financial Services
16.7%
Computer Software
16.7%
Telecommunications
8.3%
Staffing and Recruiting
8.3%
Other
33.3%
Consumer Services
15.4%
Non-Profit Organization Management
7.7%
Marketing and Advertising
7.7%
Logistics and Supply Chain
7.7%
Hospital & Health Care
7.7%
Other
53.8%
Discussions
Microsoft Teams Connector has no discussions with answers
Upland InGenius has no discussions with answers
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