Compare Microsoft System Center and TOPdesk 
Featured Products
At a Glance
Market Segments
Enterprise (46.1% of reviews)
Mid-Market (46.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Microsoft System Center
Star Rating
(585)4.1 out of 5
Market Segments
Enterprise (46.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft System CenterTOPdesk
Star Rating
(30)4.1 out of 5
Market Segments
Mid-Market (46.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TOPdeskMicrosoft System Center vs TOPdesk
- Reviewers felt that Microsoft System Center meets the needs of their business better than TOPdesk.
- When comparing quality of ongoing product support, reviewers felt that TOPdesk is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of TOPdesk over Microsoft System Center.
Pricing
Entry-Level Pricing
Microsoft System Center
No pricing availableTOPdesk
No pricing availableFree Trial
Microsoft System Center
No trial information availableTOPdesk
Free Trial is available
Ratings
Meets Requirements
8.6
478
8.5
24
Ease of Use
7.7
477
8.0
23
Ease of Setup
7.0
320
7.3
5
Ease of Admin
7.9
323
Not enough data
Quality of Support
8.0
444
8.8
20
Has the product been a good partner in doing business?
8.1
298
8.3
5
Product Direction (% positive)
7.4
461
9.5
24
Features by Category
Administration
8.7
62
|
Verified
8.8
10
|
Verified
8.6
63
|
Verified
8.3
10
|
Verified
8.7
65
|
Verified
8.8
10
|
Verified
Service Desk
8.7
58
|
Verified
8.8
10
|
Verified
8.5
59
|
Verified
8.3
10
|
Verified
8.3
59
|
Verified
8.2
10
|
Verified
Management
8.9
16
|
Verified
8.3
10
|
Verified
8.5
16
|
Verified
8.7
9
|
Verified
8.6
13
|
Verified
8.5
10
|
Verified
8.7
13
|
Verified
8.3
10
|
Verified
8.3
13
8.5
9
|
Verified
Functionality
8.6
13
|
Verified
9.0
10
|
Verified
8.5
14
8.0
9
9.0
16
|
Verified
8.8
10
|
Verified
8.8
15
|
Verified
8.5
10
|
Verified
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Management
9.4
8
Not enough data
8.6
6
Not enough data
9.2
8
Not enough data
Monitoring
8.8
8
Not enough data
8.3
7
Not enough data
8.1
6
Not enough data
Generative AI
Not enough data
Not enough data
Incident Management
Not enough data
8.8
19
Not enough data
8.4
20
Not enough data
9.1
19
Not enough data
8.6
18
Not enough data
8.1
18
Reporting
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.3
17
Access & Usability
Not enough data
8.6
15
Not enough data
8.8
18
Not enough data
8.8
16
Not enough data
8.0
16
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
12
Not enough data
Platform
9.0
8
Not enough data
8.8
13
Not enough data
9.2
6
Not enough data
8.3
13
Not enough data
8.3
10
Not enough data
Security
8.6
14
Not enough data
9.0
14
Not enough data
8.3
8
Not enough data
9.3
7
Not enough data
9.1
9
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft System Center and TOPdesk are categorized as IT Service Management (ITSM) Tools
Unique Categories
Microsoft System Center is categorized as Data Center Infrastructure Management (DCIM), Enterprise IT Management, Endpoint Management, and Patch Management
TOPdesk is categorized as Service Desk
Reviews
Reviewers' Company Size
Microsoft System Center
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TOPdesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.1%
Education Management
6.2%
Government Administration
5.5%
Computer Software
5.1%
Hospital & Health Care
3.9%
Other
60.2%
Computer Software
10.7%
Retail
7.1%
Primary/Secondary Education
7.1%
Higher Education
7.1%
Consumer Goods
7.1%
Other
60.7%
Alternatives
Discussions
What does Microsoft System Center do?
2 Comments
SC
Microsoft System Center is a suite of management tools for IT infrastructure. Components include SCCM for software deployment, SCOM for monitoring, VMM for...Read more
Microsoft System Center has no more discussions with answers
TOPdesk has no discussions with answers
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