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Compare Microsoft Quick Assist and TeamViewer 
Featured Products
At a Glance
Market Segments
Small-Business (44.8% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
Microsoft Quick Assist
Star Rating
(31)4.3 out of 5
Market Segments
Small-Business (44.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Microsoft Quick AssistTeamViewer
Star Rating
(3,739)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Microsoft Quick Assist. Users appreciate its reliable connection quality and strong security, making it a preferred choice for remote support.
- According to verified reviews, TeamViewer's extensive feature set, including screen sharing, file transfer, and real-time support across different operating systems, is frequently highlighted. Users find these capabilities essential for efficient remote assistance.
- Reviewers mention that while Microsoft Quick Assist is user-friendly and easy to implement, it lacks the depth of features that TeamViewer offers. Users appreciate its simplicity for quick tech help, but some feel it may not meet more complex support needs.
- Users say that TeamViewer's quick implementation process is a standout feature, with many praising the intuitive onboarding wizard that facilitates a smooth setup experience. In contrast, Quick Assist, while easy to use, may not provide the same level of customization.
- Reviewers highlight that TeamViewer's ability to connect quickly and control remote devices smoothly saves time, which is crucial for support work. Meanwhile, Quick Assist is noted for its fast connectivity and ease of use, making it a practical choice for straightforward tasks.
- According to recent user feedback, TeamViewer's higher volume of reviews indicates a more established presence in the market, suggesting that it has been tested and validated by a larger user base. This contrasts with Microsoft Quick Assist, which has fewer reviews, potentially limiting insights into its long-term performance.
Pricing
Entry-Level Pricing
Microsoft Quick Assist
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Microsoft Quick Assist
No trial information availableTeamViewer
Free Trial is available
Ratings
Meets Requirements
8.8
19
9.1
2,988
Ease of Use
9.6
19
9.1
3,150
Ease of Setup
9.6
8
9.1
934
Ease of Admin
9.7
5
8.9
678
Quality of Support
9.0
16
8.6
2,564
Has the product been a good partner in doing business?
Not enough data
8.6
635
Product Direction (% positive)
8.7
18
8.7
2,882
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
49
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.1
49
Not enough data
9.2
48
Not enough data
9.0
50
Not enough data
9.1
49
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.1
8
Service Management
Not enough data
9.5
51
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.7
9
Presenter Tools
Not enough data
8.9
862
Not enough data
8.5
783
Not enough data
9.1
936
|
Verified
Not enough data
8.8
832
|
Verified
Conferencing Options
Not enough data
8.7
795
|
Verified
Not enough data
8.7
807
|
Verified
Not enough data
8.7
790
|
Verified
Application Tools
Not enough data
8.8
869
|
Verified
Not enough data
8.9
824
|
Verified
Not enough data
8.7
805
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.8
36
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.2
15
Not enough data
9.2
14
Not enough data
9.0
16
Not enough data
9.1
16
Monitoring - Network Monitoring
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
9.2
6
Management
Not enough data
9.1
15
Not enough data
9.2
15
Not enough data
9.1
16
Analytics - Network Monitoring
Not enough data
8.3
6
Not enough data
8.3
6
Security - Network Monitoring
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.6
6
Network Performance - Network Monitoring
Not enough data
8.3
6
Not enough data
9.2
6
AI Automation - Network Monitoring
Not enough data
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Agentic AI - Network Monitoring
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
550
Not enough data
9.1
537
Not enough data
8.9
484
Not enough data
9.0
512
Not enough data
8.9
495
Not enough data
8.9
501
Maintenance
Not enough data
9.0
499
Not enough data
8.9
465
Communication
Not enough data
8.9
495
Not enough data
8.6
439
Not enough data
8.7
443
Not enough data
8.8
464
Security
Not enough data
9.0
459
Not enough data
9.0
462
Device Support
Not enough data
8.9
490
Not enough data
9.1
499
Not enough data
9.0
500
Performance
Not enough data
8.9
468
Remote Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hardware Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
Feature Not Available
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
28
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.7
29
Not enough data
8.4
29
Not enough data
9.0
27
Not enough data
8.5
27
Not enough data
8.8
29
Security
Not enough data
8.6
28
Not enough data
8.9
32
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.1
19
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.4
15
8.8
1391
8.1
14
8.7
1304
8.4
15
8.6
1299
8.5
14
8.6
1280
7.4
13
8.7
1316
7.6
15
8.7
1391
7.4
15
8.9
1457
Platform
6.4
14
8.9
1407
6.8
12
8.7
1364
8.0
15
8.7
1329
9.6
17
9.1
1499
Security
8.2
15
8.6
1190
8.4
15
8.8
1337
8.3
14
8.7
1279
Categories
Categories
Shared Categories
Microsoft Quick Assist and TeamViewer are categorized as Remote Desktop
Unique Categories
Microsoft Quick Assist has no unique categories
TeamViewer is categorized as Enterprise IT Management, Unified Endpoint Management (UEM), Network Monitoring, Co-Browsing, Screen Sharing, AR Collaboration Tools, SAP Store, Remote Support, IT Asset Management, Mobile Device Management (MDM), ServiceNow Store Apps, and Remote Monitoring & Management (RMM)
Reviews
Reviewers' Company Size
Microsoft Quick Assist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.7%
Consulting
6.9%
Government Administration
6.9%
Writing and Editing
3.4%
Retail
3.4%
Other
58.6%
Information Technology and Services
16.2%
Computer Software
10.6%
Marketing and Advertising
4.2%
Telecommunications
3.1%
Consumer Services
3.1%
Other
62.9%
Discussions
Microsoft Quick Assist has no discussions with answers
How would teanviewer connect without a fast internet?
9 Comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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