# Microsoft Quick Assist vs TeamViewer Comparison
---
## AI Generated Summary
- **G2 reviewers report** that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Microsoft Quick Assist. Users appreciate TeamViewer's robust security features and responsive support, with one reviewer noting, "security and response good as well as support is good from team when any issue faced."
- **Users say** that Microsoft Quick Assist offers a seamless experience for quick remote support, especially since it is built into Windows. This integration allows users to access the tool without additional installations, making it very convenient. One user highlighted, "I like how quick and easy MS Quick Assist makes remote support."
- **Reviewers mention** that TeamViewer provides a wealth of features that cater to various remote access needs, including session recording and unattended access. Users have praised its "Helpful Specifications and User Friendly Options," which contribute to a more comprehensive remote support experience.
- **According to verified reviews** , Microsoft Quick Assist shines in ease of use, with many users finding it straightforward to navigate. One user remarked, "Just a few clicks, and we're sharing screens or transferring files," emphasizing its efficiency for quick tech help.
- **Reviewers highlight** that TeamViewer's implementation process is generally smooth, although some users have noted that it may require more configuration to meet specific workflow needs. This contrasts with Microsoft Quick Assist, which is often praised for its immediate availability and ease of implementation, as one user stated, "The connectivity is fast, ease of use, easy to implement, available freely."
- **G2 reviewers indicate** that while TeamViewer has a higher overall satisfaction rating, Microsoft Quick Assist is favored for its simplicity and accessibility, particularly for small businesses. Users appreciate the quick setup and functionality, making it a handy tool for immediate support needs.



| | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 33 | 3,995 | 
| **Largest Market Segment** | Small-Business (41.9% of reviews) | Small-Business (43.0% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $24.90 | 

---
## Top Pros & Cons

### Microsoft Quick Assist

Pros:
- Ease of Use (1 reviews)
- Easy Setup (1 reviews)


### TeamViewer

Pros:
- Ease of Use (518 reviews)
- Remote Access (428 reviews)

Cons:
- Connection Issues (180 reviews)
- Connectivity Issues (146 reviews)

---
## Ratings Comparison
| Rating | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
  | **Meets Requirements** | 8.9 (21 reviews) | 9.1 (3078 reviews) | 
  | **Ease of Use** | 9.6 (21 reviews) | 9.1 (3362 reviews) | 
  | **Ease of Setup** | 9.7 (10 reviews) | 9.1 (1036 reviews) | 
  | **Ease of Admin** | 9.7 (6 reviews) | 8.9 (688 reviews) | 
  | **Quality of Support** | 9.1 (18 reviews) | 8.6 (2645 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (5 reviews) | 8.6 (643 reviews) | 
  | **Product Direction (% positive)** | 8.8 (20 reviews) | 8.7 (2962 reviews) | 

---
## Pricing

### Microsoft Quick Assist

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### TeamViewer

#### Entry-Level Pricing

Plan: Remote Access

Price: Starting at $24.90

Description: Ideal for on-the-go professionals looking for an  economical, easy remote work solution.

Key Features:
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices

[Browse all 4 editions](https://www.g2.com/products/teamviewer/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Communication

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | 9.1/10 | 65 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Device Management** | Not enough data | 9.4 (54 reviews) | 
| **Asset Management** | Not enough data | 9.3 (12 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.5 (10 reviews) | 

#### Monitoring and Management

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Remote Monitoring** | Not enough data | 9.3 (54 reviews) | 
| **Asset Tracking** | Not enough data | 9.3 (52 reviews) | 
| **Application Deployment** | Not enough data | 9.0 (54 reviews) | 
| **Patch Management** | Not enough data | 9.2 (53 reviews) | 
| **Asset Tracking** | Not enough data | 9.2 (11 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.7 (13 reviews) | 

#### Service Management

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Remote Access** | Not enough data | 9.6 (56 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | 9.5 (11 reviews) | 
| **Ticketing** | Not enough data | 8.5 (11 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 9.0 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 9.0 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 8.7 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.0 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 9.0 (13 reviews) | 
| **Decision Making** | Not enough data | 9.2 (14 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | 8.7/10 | 1081 |

#### Presenter Tools

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (867 reviews) | 
| **Notifications Blocker** | Not enough data | 8.5 (786 reviews) | 
| **Remote Control** | Not enough data | 9.2 (947 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.8 (836 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Group Live Chat** | Not enough data | 8.7 (798 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 8.8 (812 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.7 (798 reviews) ✓ Verified | 

#### Application Tools

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Password Protection** | Not enough data | 8.9 (872 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.9 (827 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.7 (807 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Decision Making** | Not enough data | 8.1 (43 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | 9.8/10 | 6 |

#### Scope

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 10.0 (5 reviews) | 
| **Multi-OS Support** | Not enough data | 10.0 (5 reviews) | 

#### Security

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | 10.0 (5 reviews) | 
| **Endpoint Protection** | Not enough data | 9.3 (5 reviews) | 
| **Remote Wiping** | Not enough data | 9.7 (5 reviews) | 

#### Management

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Device Enrollment** | Not enough data | 9.7 (5 reviews) | 
| **Device Configuration** | Not enough data | 9.7 (5 reviews) | 
| **Device Compliance** | Not enough data | 9.7 (5 reviews) | 
| **Usage Information** | Not enough data | 10.0 (5 reviews) | 
| **Data Separation** | Not enough data | 10.0 (5 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 23 |

#### Functionality

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 9.4 (20 reviews) | 
| **Alerting** | Not enough data | 9.4 (19 reviews) | 
| **Improvement Suggestions** | Not enough data | 9.2 (21 reviews) | 
| **Multi-Network Capability** | Not enough data | 9.3 (21 reviews) | 

#### Monitoring - Network Monitoring

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | 8.8 (11 reviews) | 
| **Automated Network Discovery** | Not enough data | 9.4 (11 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.5 (11 reviews) | 

#### Management

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Performance Baseline** | Not enough data | 9.3 (20 reviews) | 
| **Data Visualization** | Not enough data | 9.4 (20 reviews) | 
| **Path Analysis** | Not enough data | 9.3 (21 reviews) | 

#### Analytics - Network Monitoring

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | 9.1 (11 reviews) | 
| **Packet & Flow Analysis** | Not enough data | 8.9 (11 reviews) | 

#### Security - Network Monitoring

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | 9.4 (11 reviews) | 
| **Zero Trust and Identity Management** | Not enough data | 9.2 (11 reviews) | 
| **Integrated Network Security** | Not enough data | 9.2 (11 reviews) | 

#### Network Performance - Network Monitoring

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | 9.1 (11 reviews) | 
| **Automated Tasks Routing** | Not enough data | 9.5 (11 reviews) | 

#### AI Automation - Network Monitoring

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | 9.3 (10 reviews) | 
| **Self-Healing Networks** | Not enough data | 9.4 (11 reviews) | 
| **Predictive Network Maintenance** | Not enough data | 9.4 (11 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.3 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 9.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 9.7 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 9.7 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 9.5 (11 reviews) | 
| **Decision Making** | Not enough data | 9.4 (11 reviews) | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | 7.9/10 | 32 |

#### Asset Inventory

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 8.3 (23 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.2 (23 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 8.3 (22 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.1 (21 reviews) | 
| **Asset Discovery** | Not enough data | 8.3 (23 reviews) | 

#### Generative AI

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (18 reviews) | 
| **AI Text Generation** | Not enough data | 7.6 (18 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (14 reviews) | 
| **Decision Making** | Not enough data | 7.6 (13 reviews) | 

#### Management

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Central Dashboard** | Not enough data | 9.0 (24 reviews) | 
| **Asset Policy Management** | Not enough data | 8.5 (24 reviews) | 
| **Risk Management** | Not enough data | 8.2 (19 reviews) | 
| **Integrations** | Not enough data | 7.4 (21 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 146 |

#### ServiceNow Apps

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 9.3 (132 reviews) | 
| **Value** | Not enough data | 9.3 (132 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | 9.0/10 | 704 |

#### Administration

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.3 (616 reviews) | 
| **File Sharing** | Not enough data | 9.1 (556 reviews) | 
| **Session Recording** | Not enough data | 8.9 (486 reviews) | 
| **Unattended Remote Access** | Not enough data | 9.1 (540 reviews) | 
| **Multi - Session Handling** | Not enough data | 8.9 (496 reviews) | 
| **Multi-Monitor Support** | Not enough data | 9.0 (503 reviews) | 

#### Maintenance

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Remote Reboot** | Not enough data | 9.0 (499 reviews) | 
| **Remote Printing** | Not enough data | 8.9 (464 reviews) | 

#### Communication 

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Text Chat** | Not enough data | 9.0 (497 reviews) | 
| **VoIP** | Not enough data | 8.6 (442 reviews) | 
| **Video Conference Call** | Not enough data | 8.7 (450 reviews) | 
| **Screen Annotations** | Not enough data | 8.8 (463 reviews) | 

#### Security

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Data Encryption** | Not enough data | 9.0 (474 reviews) | 
| **Compliance** | Not enough data | 9.0 (463 reviews) | 

#### Device Support

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Mobile Device Access** | Not enough data | 8.9 (500 reviews) | 
| **Multi-Platform Support** | Not enough data | 9.1 (518 reviews) | 
| **Cross-Platform** | Not enough data | 9.1 (519 reviews) | 

#### Performance

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Reporting** | Not enough data | 9.0 (474 reviews) | 

### AR Collaboration Tools

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | 9.9/10 | 5 |

#### Remote Support

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Video chat** | Not enough data | 10.0 (5 reviews) | 
| **Live text chat** | Not enough data | 10.0 (5 reviews) | 
| **Ticket submitting** | Not enough data | 9.3 (5 reviews) | 

#### Hardware Integration

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Mobile phones** | Not enough data | 10.0 (5 reviews) | 
| **AR glasses** | Not enough data | 9.7 (5 reviews) | 
| **Tablets** | Not enough data | 10.0 (5 reviews) | 

#### Content

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Guided content** | Not enough data | 10.0 (5 reviews) | 
| **Content management** | Not enough data | 10.0 (5 reviews) | 
| **AR annotations** | Not enough data | 9.7 (5 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 26 |

#### Administration

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Access Control** | Not enough data | Feature Not Available | 
| **Web Page Navigation** | Not enough data | Feature Not Available | 
| **Real Time Assistance** | Not enough data | 9.4 (24 reviews) | 

#### Security

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Data Security** | Not enough data | 9.3 (23 reviews) | 
| **Data Masking** | Not enough data | Feature Not Available | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Generative AI

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Video Control** | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### System Control

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | 8.8/10 | 36 |

#### Platform - Mobile Device Management (MDM)

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 8.7 (29 reviews) | 

#### Operating System

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | 9.4 (33 reviews) | 
| **Apple Support** | Not enough data | 9.1 (29 reviews) | 
| **Android Support** | Not enough data | 8.8 (32 reviews) | 

#### Management

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Applicatons Management** | Not enough data | 8.8 (30 reviews) | 
| **Applications Consolidation** | Not enough data | 8.5 (30 reviews) | 
| **Whitelist** | Not enough data | 8.9 (28 reviews) | 
| **Blacklist** | Not enough data | 8.5 (28 reviews) | 
| **Usage Information** | Not enough data | 8.8 (30 reviews) | 

#### Security

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.7 (29 reviews) | 
| **Security** | Not enough data | 8.9 (32 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.2 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 8.9 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 9.4 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 8.9 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (6 reviews) | 
| **Decision Making** | Not enough data | 8.3 (6 reviews) | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | N/A | N/A |
| **TeamViewer** | 9.2/10 | 24 |

#### Analysis

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Threat Detection** | Not enough data | 8.9 (18 reviews) | 

#### Platform

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | 9.3 (20 reviews) | 
| **Remote Access** | Not enough data | 9.2 (20 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.1 (17 reviews) | 
| **Asset Tracking** | Not enough data | 8.8 (17 reviews) | 
| **IT Knowledge Management** | Not enough data | 9.5 (18 reviews) | 

#### Security

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Endpoint Protection** | Not enough data | 9.2 (17 reviews) | 
| **Patch Management** | Not enough data | 9.4 (16 reviews) | 
| **Disaster Recovery** | Not enough data | 9.2 (15 reviews) | 
| **Service Management** | Not enough data | 9.7 (15 reviews) | 
| **Workflow Management** | Not enough data | 9.1 (15 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Quick Assist** | 8.2/10 | 22 |
| **TeamViewer** | 8.8/10 | 1751 |

#### Administration

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Usage Information** | 9.5 (16 reviews) | 8.8 (1392 reviews) | 
| **Integrations** | 8.2 (15 reviews) | 8.7 (1309 reviews) | 
| **Diagnostics** | 8.5 (16 reviews) | 8.6 (1302 reviews) | 
| **Session Recording** | 8.6 (15 reviews) | 8.6 (1287 reviews) | 
| **Session Transfer** | 7.6 (14 reviews) | 8.7 (1318 reviews) | 
| **Unattended Access** | 7.7 (16 reviews) | 8.7 (1396 reviews) | 
| **File Sharing** | 7.6 (16 reviews) | 8.9 (1463 reviews) | 

#### Platform

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Cross-Platform Access** | 6.7 (15 reviews) | 8.9 (1412 reviews) | 
| **Mobile Device Access** | 6.8 (12 reviews) | 8.7 (1366 reviews) | 
| **Applications Management** | 8.1 (16 reviews) | 8.7 (1328 reviews) | 
| **Remote Device Control** | 9.6 (19 reviews) | 9.1 (1511 reviews) | 

#### Security

| Feature | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Remote Wipe** | 8.3 (16 reviews) | 8.7 (1190 reviews) | 
| **Device Management** | 8.5 (16 reviews) | 8.8 (1337 reviews) | 
| **Device Enrollment** | 8.4 (15 reviews) | 8.7 (1279 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)


**Unique to TeamViewer (17):** [Remote Support Software](https://www.g2.com/categories/remote-support), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [SAP Store Software](https://www.g2.com/categories/sap-store), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support), [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Quick Assist | TeamViewer | 
|---|---|---|
| **Small-Business** | 41.9% | 43.0% | 
| **Mid-Market** | 25.8% | 36.0% | 
| **Enterprise** | 32.3% | 20.9% | 

### By Industry

#### Microsoft Quick Assist

- **Information Technology and Services:** 19.4%
- **Consulting:** 6.5%
- **Computer & Network Security:** 6.5%
- **Information Services:** 6.5%
- **Government Administration:** 6.5%
- **Architecture & Planning:** 3.2%
- **Arts and Crafts:** 3.2%
- **Banking:** 3.2%
- **Civil Engineering:** 3.2%
- **Computer Software:** 3.2%
- **Other:** 38.7%

#### TeamViewer

- **Information Technology and Services:** 16.2%
- **Computer Software:** 10.7%
- **Marketing and Advertising:** 3.9%
- **Telecommunications:** 3.0%
- **Computer & Network Security:** 2.9%
- **Consumer Services:** 2.9%
- **Education Management:** 2.2%
- **Financial Services:** 2.2%
- **Automotive:** 2.2%
- **Construction:** 2.2%
- **Other:** 51.4%

---
## Alternatives

### Alternatives to Microsoft Quick Assist

- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1099 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (209 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (516 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (703 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (597 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (653 reviews)

### Alternatives to TeamViewer

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1195 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (781 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (703 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews)
- [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (516 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (558 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (209 reviews)

---
## Top Discussions

### Microsoft Quick Assist

No discussions available for this product.

### TeamViewer

- Title: [How would teanviewer connect without a fast internet?](https://www.g2.com/discussions/16222-how-would-teanviewer-connect-without-a-fast-internet) — 9 comments, 1 upvote
  > **Top comment:** "Teamviewer requires good internet connectivity .if the internet connection is low then the session might get terminated"
- Title: [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) — 5 comments, 2 upvotes
  > **Top comment:** "true"
- Title: [What are the features of TeamViewer?](https://www.g2.com/discussions/teamviewer-what-are-the-features-of-teamviewer) — 4 comments
  > **Top comment:** "Its allow us:

Remote Device Control 

Cross platform access - PC to PC , Mobile to PC, PC to mobile, and mobile to mobile from mobile devices we can..."
- Title: [Somewhat expensive licenses?](https://www.g2.com/discussions/licencias-algo-costosas) — 4 comments, 1 upvote
  > **Top comment:** "You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used..."
- Title: [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) — 4 comments, 2 upvotes
  > **Top comment:** "One computer can remote into multiple clients successively, not multiple computers at the same time."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-quick-assist-vs-teamviewer)