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Compare Microsoft Quick Assist and ScreenConnect 
Featured Products
At a Glance
Market Segments
Small-Business (44.8% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Microsoft Quick Assist
Star Rating
(31)4.3 out of 5
Market Segments
Small-Business (44.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Microsoft Quick AssistScreenConnect
Star Rating
(489)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectMicrosoft Quick Assist vs ScreenConnect
- Reviewers felt that ScreenConnect meets the needs of their business better than Microsoft Quick Assist.
- When comparing quality of ongoing product support, reviewers felt that Microsoft Quick Assist is the preferred option.
- When assessing product direction, Microsoft Quick Assist and ScreenConnect received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Microsoft Quick Assist
No pricing availableScreenConnect
No pricing availableFree Trial
Microsoft Quick Assist
No trial information availableScreenConnect
Free Trial is available
Ratings
Meets Requirements
8.8
19
9.3
403
Ease of Use
9.6
19
9.3
406
Ease of Setup
9.6
8
8.9
331
Ease of Admin
9.7
5
8.9
328
Quality of Support
9.0
16
8.8
346
Has the product been a good partner in doing business?
Not enough data
9.1
313
Product Direction (% positive)
8.7
18
8.7
399
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.6
45
Not enough data
9.2
43
Not enough data
9.0
40
Not enough data
9.3
47
Not enough data
9.1
45
Not enough data
8.9
46
Maintenance
Not enough data
9.3
46
Not enough data
8.8
35
Communication
Not enough data
8.9
43
Not enough data
7.6
29
Not enough data
Feature Not Available
Not enough data
8.2
37
Security
Not enough data
8.8
31
Not enough data
8.8
36
Device Support
Not enough data
8.0
40
Not enough data
8.8
40
Not enough data
8.8
40
Performance
Not enough data
8.3
38
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Administration
9.4
15
8.9
95
8.1
14
8.7
87
8.4
15
8.4
89
8.5
14
8.7
78
7.4
13
8.9
81
7.6
15
9.3
106
7.4
15
Feature Not Available
Platform
6.4
14
9.0
97
6.8
12
7.8
81
8.0
15
7.9
82
9.6
17
9.5
107
Security
8.2
15
Feature Not Available
8.4
15
9.0
89
8.3
14
Feature Not Available
Categories
Categories
Shared Categories
Microsoft Quick Assist and ScreenConnect are categorized as Remote Desktop
Unique Categories
Microsoft Quick Assist has no unique categories
ScreenConnect is categorized as Screen Sharing, Remote Support, Video Conferencing, and Remote Video Support
Reviews
Reviewers' Company Size
Microsoft Quick Assist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.7%
Consulting
6.9%
Government Administration
6.9%
Writing and Editing
3.4%
Retail
3.4%
Other
58.6%
Information Technology and Services
42.7%
Computer Software
6.0%
Computer & Network Security
6.0%
Computer Networking
3.9%
Hospital & Health Care
3.4%
Other
37.9%
Alternatives
Discussions
Microsoft Quick Assist has no discussions with answers
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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