# Microsoft Quick Assist, Remote Desktop Service vs Amazon AppStream 2.0 Comparison | | Microsoft Quick Assist | Remote Desktop Service | Amazon AppStream 2.0 | |---|---|---|---| | **Star Rating** | 4.3 out of 5 | 4.3 out of 5 | 4.1 out of 5 | | **Total Reviews** | 31 | 13 | 15 | | **Largest Market Segment** | Small-Business (44.8% of reviews) | Mid-Market (53.8% of reviews) | Enterprise (42.9% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Top Pros & Cons ### Microsoft Quick Assist Pros: - Ease of Use (1 reviews) - Easy Setup (1 reviews) ### Remote Desktop Service **Not enough data** ### Amazon AppStream 2.0 Pros: - Ease of Use (1 reviews) - Easy Setup (1 reviews) Cons: - Feature Limitations (1 reviews) --- ## Ratings Comparison | Rating | Microsoft Quick Assist | Remote Desktop Service | Amazon AppStream 2.0 | |---|---|---|---| | **Meets Requirements** | 8.8 (19 reviews) | 8.8 (11 reviews) | 8.3 (13 reviews) | | **Ease of Use** | 9.6 (19 reviews) | 8.5 (11 reviews) | 8.8 (13 reviews) | | **Ease of Setup** | 9.6 (8 reviews) | Not enough data | 8.3 (9 reviews) | | **Ease of Admin** | 9.7 (5 reviews) | Not enough data | 7.3 (8 reviews) | | **Quality of Support** | 9.0 (16 reviews) | 8.6 (7 reviews) | 8.6 (11 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | Not enough data | 7.7 (8 reviews) | | **Product Direction (% positive)** | 8.7 (18 reviews) | 5.8 (11 reviews) | 10.0 (10 reviews) | --- ## Pricing ### Microsoft Quick Assist #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Remote Desktop Service #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Amazon AppStream 2.0 #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **Microsoft Quick Assist** | 8.0/10 | 20 | | **Remote Desktop Service** | 7.9/10 | 10 | | **Amazon AppStream 2.0** | 7.9/10 | 6 | #### Administration | Feature | Microsoft Quick Assist | Remote Desktop Service | Amazon AppStream 2.0 | |---|---|---|---| | **Usage Information** | 9.4 (15 reviews) | 9.2 (8 reviews) | 8.7 (5 reviews) | | **Integrations** | 8.1 (14 reviews) | 9.2 (6 reviews) | 8.0 (5 reviews) | | **Diagnostics** | 8.4 (15 reviews) | 7.3 (5 reviews) | 6.7 (5 reviews) | | **Session Recording** | 8.5 (14 reviews) | 5.8 (6 reviews) | Not enough data | | **Session Transfer** | 7.4 (13 reviews) | 7.4 (7 reviews) | 8.0 (5 reviews) | | **Unattended Access** | 7.6 (15 reviews) | 8.0 (5 reviews) | Not enough data | | **File Sharing** | 7.4 (15 reviews) | 7.4 (9 reviews) | Not enough data | #### Platform | Feature | Microsoft Quick Assist | Remote Desktop Service | Amazon AppStream 2.0 | |---|---|---|---| | **Cross-Platform Access** | 6.4 (14 reviews) | 5.5 (7 reviews) | Not enough data | | **Mobile Device Access** | 6.8 (12 reviews) | 7.8 (6 reviews) | Not enough data | | **Applications Management** | 8.0 (15 reviews) | 9.0 (8 reviews) | 8.3 (5 reviews) | | **Remote Device Control** | 9.6 (17 reviews) | 9.5 (7 reviews) | Not enough data | #### Security | Feature | Microsoft Quick Assist | Remote Desktop Service | Amazon AppStream 2.0 | |---|---|---|---| | **Remote Wipe** | 8.2 (15 reviews) | 6.9 (6 reviews) | Not enough data | | **Device Management** | 8.4 (15 reviews) | 8.6 (7 reviews) | Not enough data | | **Device Enrollment** | 8.3 (14 reviews) | 8.6 (7 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Unique to Amazon AppStream 2.0 (1):** [Other Video Software](https://www.g2.com/categories/other-video) --- ## Reviewer Demographics ### By Company Size | Segment | Microsoft Quick Assist | Remote Desktop Service | Amazon AppStream 2.0 | |---|---|---|---| | **Small-Business** | 44.8% | 38.5% | 28.6% | | **Mid-Market** | 20.7% | 53.8% | 28.6% | | **Enterprise** | 34.5% | 7.7% | 42.9% | ### By Industry #### Microsoft Quick Assist - **Information Technology and Services:** 20.7% - **Consulting:** 6.9% - **Government Administration:** 6.9% - **Architecture & Planning:** 3.4% - **Arts and Crafts:** 3.4% - **Banking:** 3.4% - **Civil Engineering:** 3.4% - **Computer & Network Security:** 3.4% - **Computer Software:** 3.4% - **Education Management:** 3.4% - **Other:** 41.4% #### Remote Desktop Service - **Computer Software:** 23.1% - **Telecommunications:** 7.7% - **Staffing and Recruiting:** 7.7% - **Retail:** 7.7% - **Professional Training & Coaching:** 7.7% - **Oil & Energy:** 7.7% - **Mining & Metals:** 7.7% - **Mental Health Care:** 7.7% - **Marketing and Advertising:** 7.7% - **Information Technology and Services:** 7.7% - **Other:** 7.7% #### Amazon AppStream 2.0 - **Hospital & Health Care:** 14.3% - **Higher Education:** 14.3% - **Wireless:** 7.1% - **Staffing and Recruiting:** 7.1% - **Package/Freight Delivery:** 7.1% - **Oil & Energy:** 7.1% - **Information Technology and Services:** 7.1% - **Health, Wellness and Fitness:** 7.1% - **E-Learning:** 7.1% - **Education Management:** 7.1% - **Other:** 14.3% --- ## Alternatives ### Alternatives to Microsoft Quick Assist - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3959 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1091 reviews) - [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews) - [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews) ### Alternatives to Remote Desktop Service - [Parsec](https://www.g2.com/products/parsec/reviews) — 4.7/5 stars (26 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1091 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3959 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (640 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews) ### Alternatives to Amazon AppStream 2.0 - [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) — 4.1/5 stars (546 reviews) - [Remote Desktop Services](https://www.g2.com/products/remote-desktop-services/reviews) — 4.5/5 stars (140 reviews) - [Citrix Gateway](https://www.g2.com/products/citrix-gateway/reviews) — 4.0/5 stars (74 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3959 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [Apache Guacamole](https://www.g2.com/products/apache-guacamole/reviews) — 4.6/5 stars (17 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1091 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews) --- ## Top Discussions ### Microsoft Quick Assist No discussions available for this product. ### Remote Desktop Service No discussions available for this product. ### Amazon AppStream 2.0 No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-quick-assist-vs-remote-desktop-service-vs-amazon-appstream-2-0)