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Compare Microsoft Quick Assist and Remote Desktop Service 
Featured Products
At a Glance
Market Segments
Small-Business (42.9% of reviews)
Mid-Market (53.8% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Microsoft Quick Assist
Star Rating
(30)4.3 out of 5
Market Segments
Small-Business (42.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Microsoft Quick AssistRemote Desktop Service
Star Rating
(13)4.3 out of 5
Market Segments
Mid-Market (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServiceMicrosoft Quick Assist vs Remote Desktop Service
- Reviewers felt that Remote Desktop Service meets the needs of their business better than Microsoft Quick Assist.
- When comparing quality of ongoing product support, reviewers felt that Microsoft Quick Assist is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Microsoft Quick Assist over Remote Desktop Service.
Pricing
Entry-Level Pricing
Microsoft Quick Assist
No pricing availableRemote Desktop Service
No pricing availableFree Trial
Microsoft Quick Assist
No trial information availableRemote Desktop Service
No trial information availableRatings
Meets Requirements
8.7
18
8.8
11
Ease of Use
9.5
18
8.5
11
Ease of Setup
9.5
7
Not enough data
Ease of Admin
9.7
5
Not enough data
Quality of Support
8.9
15
8.6
7
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
8.6
17
5.8
11
Features by Category
Administration
9.4
15
9.2
8
8.1
14
9.2
6
8.4
15
7.3
5
8.5
14
5.8
6
7.4
13
7.4
7
7.6
15
8.0
5
7.4
15
7.4
9
Platform
6.4
14
5.5
7
6.8
12
7.8
6
8.0
15
9.0
8
9.6
16
9.5
7
Security
8.2
15
6.9
6
8.4
15
8.6
7
8.3
14
8.6
7
Categories
Categories
Shared Categories
Microsoft Quick Assist and Remote Desktop Service are categorized as Remote Desktop
Unique Categories
Microsoft Quick Assist has no unique categories
Remote Desktop Service has no unique categories
Reviews
Reviewers' Company Size
Microsoft Quick Assist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Desktop Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.4%
Consulting
7.1%
Government Administration
7.1%
Writing and Editing
3.6%
Retail
3.6%
Other
57.1%
Computer Software
23.1%
Telecommunications
7.7%
Staffing and Recruiting
7.7%
Retail
7.7%
Professional Training & Coaching
7.7%
Other
46.2%
Alternatives
Discussions
Microsoft Quick Assist has no discussions with answers
Remote Desktop Service has no discussions with answers
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