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Compare Microsoft Outlook and Zoom Workplace 
Featured Products
At a Glance
Market Segments
Enterprise (39.0% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
No pricing available
Free
Microsoft Outlook
Star Rating
(3,276)4.5 out of 5
Market Segments
Enterprise (39.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookZoom Workplace
Star Rating
(55,501)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Outlook excels in providing a comprehensive suite of tools, combining email, calendar, and task management in one platform. Users appreciate features like meeting room booking and rule creation, which help streamline their workflow.
- Users say that Zoom Workplace stands out for its exceptional video and audio quality, especially during larger meetings. Many find it easy to use anywhere, with features like screen sharing and breakout rooms enhancing collaboration and making meetings more efficient.
- Reviewers mention that Microsoft Outlook's user interface is intuitive, making it easy for both personal and professional use. One user highlighted how the software integrates seamlessly with existing systems, allowing for a smooth transition and daily implementation.
- According to verified reviews, Zoom Workplace is praised for its quick setup and minimal configuration requirements. Users appreciate the straightforward onboarding process, which allows teams to start collaborating almost immediately.
- G2 reviewers highlight that while both platforms have similar star ratings, Microsoft Outlook's higher G2 Score reflects a broader user satisfaction, particularly in enterprise settings where its advanced features are highly valued.
- Users note that while Zoom Workplace is favored for its collaboration features, Microsoft Outlook's robust calendar functionalities, such as customizable notifications and multi-calendar management, provide a more organized approach to scheduling and task management.
Pricing
Entry-Level Pricing
Microsoft Outlook
No pricing availableZoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Microsoft Outlook
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.2
2,545
9.2
42,354
Ease of Use
9.0
2,617
9.1
42,498
Ease of Setup
9.1
800
9.1
13,640
Ease of Admin
8.6
306
9.0
12,288
Quality of Support
8.6
2,077
8.7
31,279
Has the product been a good partner in doing business?
8.9
287
9.1
11,469
Product Direction (% positive)
8.5
2,477
8.3
39,845
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6567
|
Verified
Not enough data
9.1
6767
|
Verified
Not enough data
8.8
6019
|
Verified
Collaboration
Not enough data
8.6
5119
|
Verified
Not enough data
9.1
6759
|
Verified
Not enough data
9.0
6512
|
Verified
Not enough data
8.7
4984
|
Verified
Not enough data
9.3
7112
|
Verified
Functionality
Not enough data
8.5
5076
|
Verified
Not enough data
9.0
6327
|
Verified
Not enough data
8.7
4829
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
109
Business Instant Messaging
Not enough data
8.6
502
Not enough data
8.7
519
Not enough data
8.5
501
Business Instant Messaging
Not enough data
9.0
503
Not enough data
9.2
510
Business Instant Messaging
Not enough data
8.9
498
Not enough data
8.9
504
Not enough data
8.5
498
Generative AI - Business Instant Messaging
Not enough data
8.5
176
AI - Business Instant Messaging
Not enough data
8.4
173
Not enough data
8.4
173
Not enough data
8.3
172
Not enough data
8.3
172
Agentic AI - Business Instant Messaging
Not enough data
7.7
84
Not enough data
7.7
79
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
70
Design Tools
Not enough data
8.5
291
Not enough data
8.5
288
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
284
Communication Tools
Not enough data
8.7
284
Not enough data
8.9
291
Integrations
Not enough data
8.2
276
Not enough data
8.7
282
Software Offering
Not enough data
8.5
281
Not enough data
9.3
287
Not enough data
8.8
282
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
78
Not enough data
7.8
76
Presenter Tools
Not enough data
9.0
16929
Not enough data
8.6
12638
|
Verified
Not enough data
8.7
13563
|
Verified
Not enough data
8.9
17375
|
Verified
Conferencing Options
Not enough data
9.1
19386
|
Verified
Not enough data
9.2
19537
|
Verified
Not enough data
9.3
21517
|
Verified
Application Tools
Not enough data
8.9
16007
|
Verified
Not enough data
9.1
19223
|
Verified
Not enough data
8.8
16121
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.4
238
Platform Basics
Not enough data
9.1
405
Not enough data
9.1
405
Not enough data
7.8
379
Platform Content
Not enough data
8.1
375
Not enough data
7.8
373
Not enough data
9.0
395
Platform Additional Functionality
Not enough data
8.4
395
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.6
137
Inbox Tools
9.0
1052
8.1
102
8.9
1115
8.2
104
9.2
1121
8.8
104
9.2
1129
8.7
103
Coordination Tools
9.3
1131
8.8
111
8.9
1110
8.8
104
8.8
1063
8.5
105
Software Options
9.2
1120
9.1
106
8.7
1066
9.0
105
Email Client - Agentic AI
7.4
104
7.6
53
7.7
108
7.9
54
Platform Basics
Not enough data
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.8
66
Not enough data
8.3
62
Platform Additional Functionality
Not enough data
8.6
61
Additional Functionality - Visitor Management
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.9
28
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
29
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Collaboration Tools
Not enough data
9.2
30680
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14712
|
Verified
Not enough data
9.1
14787
|
Verified
Meeting Coordination
Not enough data
8.9
28056
|
Verified
Not enough data
9.0
27149
|
Verified
Not enough data
8.9
27443
|
Verified
Not enough data
9.0
15172
|
Verified
Software Type
Not enough data
8.9
26478
|
Verified
Not enough data
8.8
13924
|
Verified
Not enough data
9.2
15832
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.7
420
Not enough data
7.7
418
Not enough data
7.8
413
Calendar View
8.9
1204
8.3
393
8.9
1205
8.5
401
Shared Calendar
9.0
1203
8.5
384
8.8
1159
8.3
390
Accessibility
8.8
1054
8.3
385
8.5
1069
8.0
383
Integration
8.8
1115
8.3
380
8.8
1126
8.2
384
8.9
1152
8.5
381
Notifications
9.0
1156
8.3
383
8.5
967
7.9
380
Generative AI
7.4
419
7.4
302
7.5
419
7.5
309
7.3
420
7.6
312
Agentic AI - Calendar
7.6
154
7.8
121
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
44
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
42
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.3
44
Not enough data
9.1
44
Not enough data
8.9
40
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
24
Integrations
Not enough data
7.7
644
Not enough data
8.6
671
Not enough data
8.9
671
Not enough data
7.7
637
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Generative AI
7.8
457
Not enough data
7.8
455
Not enough data
7.7
452
Not enough data
7.8
137
Not enough data
8.2
142
Not enough data
8.0
139
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
119
Not enough data
8.8
126
Not enough data
8.5
124
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
140
Not enough data
8.7
123
Not enough data
8.8
124
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
122
Not enough data
8.4
120
Not enough data
9.1
131
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
77
Not enough data
7.9
78
Not enough data
8.1
77
Not enough data
7.9
77
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
8.5
8
Extensions
Not enough data
8.9
1482
|
Verified
Not enough data
8.8
1460
|
Verified
Not enough data
8.7
1368
Features
Not enough data
8.8
1377
|
Verified
Not enough data
8.7
1330
Not enough data
8.9
1768
|
Verified
Not enough data
9.2
2011
|
Verified
Not enough data
9.3
2088
|
Verified
Not enough data
8.8
1595
|
Verified
Categories
Categories
Shared Categories
Microsoft Outlook and Zoom Workplace are categorized as Calendar and Email Client
Unique Categories
Microsoft Outlook is categorized as Email
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.4%
Computer Software
8.2%
Hospital & Health Care
3.7%
Financial Services
3.7%
Higher Education
3.4%
Other
67.5%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
What business advantages does Outlook give over Gmail?
5 Comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
4 Comments
SM
I like that you can pin conversations to the top of the email.Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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