Compare Microsoft Outlook and Zoom Workplace 
At a Glance
Market Segments
Enterprise (38.7% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
No pricing available
Free
Microsoft Outlook
Star Rating
(3,374)4.5 out of 5
Market Segments
Enterprise (38.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookZoom Workplace
Star Rating
(56,001)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Outlook excels in email organization, with features like email threading and customizable rules for sorting messages. Users appreciate how these tools help manage their inbox effectively, stating, "The most helpful feature of Outlook is the grouping of emails in the same thread as this helps keep me organized."
- Users say that Zoom Workplace shines in facilitating virtual collaboration, highlighting its user-friendly interface and features like meeting recording and AI note-taking. One reviewer noted, "It’s easy to connect for virtual work setup... you can record the meeting, there is an option to AI to take the notes in meetings, so that you can concentrate in the meeting."
- Reviewers mention that Microsoft Outlook provides a comprehensive solution for managing both email and calendar tasks, with features like reminders and a unified inbox. Users find it particularly helpful for balancing work and personal life, stating, "Outlook solves email overload with organized inbox, calendar, and reminders, helping me manage tasks and communication efficiently."
- According to verified reviews, Zoom Workplace is praised for its integration capabilities, allowing users to easily create calendar events with Zoom links directly from their calendar. This seamless integration enhances productivity, as one user remarked, "Zoom add on allows me to easily create calendar event and add in Zoom link directly within my calendar."
- G2 reviewers report that while both platforms have similar star ratings, Microsoft Outlook's higher G2 Score reflects greater overall user satisfaction, particularly in enterprise settings. Users appreciate its robust features, stating, "Easy access, nice looking, easy to use, has all I need to manage my work-life and beyond."
- Users say that Zoom Workplace is particularly appealing for small businesses, with its free entry-level pricing making it accessible for startups. However, some users feel that it may lack the depth of features found in Outlook, which is often preferred by larger organizations for its comprehensive email and calendar management capabilities.
Pricing
Entry-Level Pricing
Microsoft Outlook
No pricing availableZoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Microsoft Outlook
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.2
2,635
9.2
42,534
Ease of Use
9.0
2,713
9.1
42,682
Ease of Setup
9.1
892
9.1
13,804
Ease of Admin
8.6
316
9.0
12,354
Quality of Support
8.7
2,152
8.7
31,431
Has the product been a good partner in doing business?
8.8
297
9.1
11,536
Product Direction (% positive)
8.5
2,563
8.4
40,013
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6581
|
Verified
Not enough data
9.1
6781
|
Verified
Not enough data
8.8
6024
|
Verified
Collaboration
Not enough data
8.6
5130
|
Verified
Not enough data
9.1
6772
|
Verified
Not enough data
9.0
6519
|
Verified
Not enough data
8.7
4988
|
Verified
Not enough data
9.3
7124
|
Verified
Functionality
Not enough data
8.5
5079
|
Verified
Not enough data
9.0
6335
|
Verified
Not enough data
8.7
4829
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
Not enough data
8.6
507
Not enough data
8.7
523
Not enough data
8.5
504
Business Instant Messaging
Not enough data
9.0
517
Not enough data
9.2
530
Business Instant Messaging
Not enough data
8.9
504
Not enough data
8.9
511
Not enough data
8.5
504
Generative AI - Business Instant Messaging
Not enough data
8.5
177
AI - Business Instant Messaging
Not enough data
8.4
173
Not enough data
8.4
174
Not enough data
8.3
171
Not enough data
8.3
171
Agentic AI - Business Instant Messaging
Not enough data
7.7
83
Not enough data
7.6
78
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.6
295
Not enough data
8.5
289
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
286
Communication Tools
Not enough data
8.7
288
Not enough data
8.9
293
Integrations
Not enough data
8.2
276
Not enough data
8.7
286
Software Offering
Not enough data
8.5
283
Not enough data
9.3
292
Not enough data
8.9
286
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Presenter Tools
Not enough data
9.0
16929
Not enough data
8.6
12637
|
Verified
Not enough data
8.7
13569
|
Verified
Not enough data
8.9
17375
|
Verified
Conferencing Options
Not enough data
9.1
19393
|
Verified
Not enough data
9.2
19547
|
Verified
Not enough data
9.3
21539
|
Verified
Application Tools
Not enough data
8.9
16007
|
Verified
Not enough data
9.1
19233
|
Verified
Not enough data
8.8
16120
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
239
Platform Basics
Not enough data
9.1
413
Not enough data
9.1
413
Not enough data
7.8
381
Platform Content
Not enough data
8.1
378
Not enough data
7.8
375
Not enough data
9.0
402
Platform Additional Functionality
Not enough data
8.5
401
Not enough data
8.1
378
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
9.1
1068
8.1
102
8.9
1138
8.2
104
9.3
1140
8.7
105
9.2
1148
8.7
105
Coordination Tools
9.3
1162
8.8
113
8.9
1130
8.8
106
8.8
1076
8.5
105
Software Options
9.2
1139
9.1
104
8.7
1088
9.0
104
Email Client - Agentic AI
7.4
108
7.6
52
7.7
114
7.9
53
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
Not enough data
9.2
30733
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14775
|
Verified
Not enough data
9.1
14806
|
Verified
Meeting Coordination
Not enough data
8.9
28121
|
Verified
Not enough data
9.0
27193
|
Verified
Not enough data
8.9
27455
|
Verified
Not enough data
9.0
15207
|
Verified
Software Type
Not enough data
8.9
26506
|
Verified
Not enough data
8.8
13932
|
Verified
Not enough data
9.2
15855
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.7
429
Not enough data
7.7
431
Not enough data
7.8
416
Calendar View
8.9
1214
8.3
394
8.9
1222
8.5
402
Shared Calendar
9.0
1223
8.5
387
8.9
1169
8.3
390
Accessibility
8.8
1056
8.2
384
8.6
1074
8.0
382
Integration
8.8
1127
8.3
379
8.8
1132
8.2
383
8.9
1192
8.5
383
Notifications
9.0
1173
8.3
384
8.5
971
7.9
380
Generative AI
7.4
422
7.4
301
7.5
423
7.5
308
7.3
422
7.6
311
Agentic AI - Calendar
7.7
157
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
46
Not enough data
9.3
45
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
44
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
47
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
644
Not enough data
8.6
671
Not enough data
8.9
672
Not enough data
7.7
636
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
657
Not enough data
8.1
631
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
653
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Generative AI
7.8
465
Not enough data
7.9
460
Not enough data
7.7
453
Not enough data
7.8
138
Not enough data
8.3
146
Not enough data
8.1
140
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
8.4
119
Not enough data
8.8
127
Not enough data
8.5
125
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
148
Not enough data
8.7
123
Not enough data
8.7
126
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
122
Not enough data
8.4
121
Not enough data
9.1
137
Accessibility - AI Meeting Assistants
Not enough data
8.3
120
Not enough data
8.6
126
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
76
Not enough data
7.9
77
Not enough data
8.0
76
Not enough data
8.0
78
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
8.8
10
Extensions
Not enough data
8.9
1484
|
Verified
Not enough data
8.8
1461
|
Verified
Not enough data
8.7
1369
Features
Not enough data
8.8
1379
|
Verified
Not enough data
8.7
1333
Not enough data
8.9
1772
|
Verified
Not enough data
9.2
2017
|
Verified
Not enough data
9.3
2097
|
Verified
Not enough data
8.8
1599
|
Verified
Categories
Categories
Shared Categories
Microsoft Outlook and Zoom Workplace are categorized as Calendar and Email Client
Unique Categories
Microsoft Outlook is categorized as Email
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.3%
Computer Software
8.2%
Financial Services
3.6%
Hospital & Health Care
3.6%
Higher Education
3.4%
Other
67.9%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
What business advantages does Outlook give over Gmail?
5 Comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What is Microsoft Outlook used for?
4 Comments
IN
Microsoft outlook is used to send and receive emails. it is also used to manage calendar, tasks, meetings and contactsRead more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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