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At a Glance
Market Segments
Enterprise (39.0% of reviews)
Small-Business (77.1% of reviews)
Entry-Level Pricing
No pricing available
$5.00 1 User Per Month
Microsoft Outlook
Star Rating
(3,262)4.5 out of 5
Market Segments
Enterprise (39.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookSpike
Star Rating
(254)4.6 out of 5
Market Segments
Small-Business (77.1% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Outlook excels in its Calendar Collaboration feature, with a score of 9.0, allowing for seamless scheduling and sharing among team members. In contrast, Spike's score of 8.8 indicates it may not be as robust in this area.
- Reviewers mention that Spike's Unified Inbox feature, rated at 9.5, provides a more streamlined experience for managing multiple communication channels compared to Outlook's score of 9.0, making it easier for users to keep track of conversations.
- G2 users highlight that Spike's Ease of Use is superior, with a score of 9.4, which suggests that new users may find it more intuitive than Outlook, which has a score of 8.9. This could be a significant factor for small businesses looking for quick adoption.
- Users on G2 report that Microsoft Outlook's Quality of Support is rated at 8.6, while Spike shines with a score of 9.1, indicating that users may receive more responsive and helpful support when using Spike.
- Reviewers say that Spike's Mobile Application is rated at 9.2, which is higher than Outlook's 8.7, suggesting that Spike may offer a more user-friendly mobile experience, crucial for users who are frequently on the go.
- Users report that while both products offer Integrations, Spike's score of 9.3 indicates a more extensive and user-friendly integration capability compared to Outlook's score of 8.3, making it potentially more adaptable to various business needs.
Pricing
Entry-Level Pricing
Microsoft Outlook
No pricing availableSpike
Pro
$5.00
1 User Per Month
Use Spike's email app with up to 3 email accounts with unified inbox and unlimited search history
- Conversational Email
- Spike AI
- 5 GB storage
Free Trial
Microsoft Outlook
No trial information availableSpike
Free Trial is available
Ratings
Meets Requirements
9.2
2,534
8.9
164
Ease of Use
9.0
2,605
9.3
168
Ease of Setup
9.1
787
9.3
50
Ease of Admin
8.6
306
8.7
34
Quality of Support
8.6
2,068
9.0
155
Has the product been a good partner in doing business?
8.9
287
8.6
32
Product Direction (% positive)
8.5
2,466
9.6
154
Features by Category
Messenger
Not enough data
9.1
25
|
Verified
Not enough data
9.3
23
|
Verified
Not enough data
8.9
24
|
Verified
Not enough data
9.1
25
|
Verified
Channels
Not enough data
8.7
21
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.6
19
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
8.2
20
|
Verified
Customers
Not enough data
8.8
20
|
Verified
Not enough data
8.6
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.9
64
Not enough data
9.2
68
Not enough data
8.6
68
Business Instant Messaging
Not enough data
8.8
55
Not enough data
8.4
53
Business Instant Messaging
Not enough data
9.2
67
Not enough data
9.2
62
Not enough data
Feature Not Available
Generative AI - Business Instant Messaging
Not enough data
7.4
9
AI - Business Instant Messaging
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
8
Not enough data
5.6
8
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
8.9
6
Formatting
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Not enough data
Content
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Product Type
Not enough data
8.7
5
Not enough data
9.3
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Inbox Tools
9.0
1051
9.5
70
8.9
1115
9.0
66
9.2
1121
9.2
65
9.2
1129
9.2
63
Coordination Tools
9.3
1127
8.5
63
8.9
1108
8.5
64
8.8
1060
8.5
57
Software Options
9.2
1120
9.3
68
8.7
1066
9.2
69
Email Client - Agentic AI
7.4
104
Not enough data
7.6
106
Not enough data
Collaboration Tools
Not enough data
9.1
25
|
Verified
Not enough data
8.6
18
Not enough data
8.7
17
Not enough data
8.8
27
|
Verified
Not enough data
Feature Not Available
Meeting Coordination
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
9.1
27
|
Verified
Not enough data
8.9
24
|
Verified
Software Type
Not enough data
9.0
32
|
Verified
Not enough data
9.0
27
|
Verified
Not enough data
8.9
26
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.9
1201
9.1
25
8.9
1204
8.8
27
Shared Calendar
9.0
1202
Feature Not Available
8.8
1156
Feature Not Available
Accessibility
8.8
1053
Feature Not Available
8.5
1068
8.8
7
Integration
8.8
1114
9.3
26
8.8
1125
9.1
24
8.9
1146
Feature Not Available
Notifications
9.0
1153
Feature Not Available
8.5
966
Feature Not Available
Generative AI
7.4
418
Not enough data
7.5
418
Not enough data
7.3
419
Not enough data
Agentic AI - Calendar
7.6
153
Not enough data
Sorting & Filtering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.8
456
7.0
10
7.8
454
7.8
10
7.7
451
7.0
9
7.8
135
Not enough data
8.2
139
Not enough data
8.0
138
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft Outlook and Spike are categorized as Calendar, Email, and Email Client
Unique Categories
Microsoft Outlook has no unique categories
Reviews
Reviewers' Company Size
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.4%
Computer Software
8.2%
Hospital & Health Care
3.7%
Financial Services
3.7%
Marketing and Advertising
3.4%
Other
67.6%
Information Technology and Services
12.3%
Marketing and Advertising
8.8%
Computer Software
8.8%
Higher Education
5.3%
Financial Services
3.1%
Other
61.8%
Alternatives
Discussions
What business advantages does Outlook give over Gmail?
5 Comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
4 Comments
SM
I like that you can pin conversations to the top of the email.Read more
How much does Spike cost?
2 Comments
PD
there's a free account for personal email. Pro costs $4 a monthRead more
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