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Compare Microsoft Outlook and Spike 
Featured Products
At a Glance
Market Segments
Enterprise (39.0% of reviews)
Small-Business (77.2% of reviews)
Entry-Level Pricing
No pricing available
$5.00 1 User Per Month
Microsoft Outlook
Star Rating
(3,276)4.5 out of 5
Market Segments
Enterprise (39.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookSpike
Star Rating
(255)4.6 out of 5
Market Segments
Small-Business (77.2% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Outlook excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Spike. Users appreciate its comprehensive features, such as the ability to manage email, calendar, and meetings all in one place, which enhances productivity.
- Users say that Spike offers a unique chat-style interface that transforms traditional email into a more engaging experience. This innovative approach makes it easier for users to respond to emails, as one reviewer noted, "It gives me the feel that I am chatting," which can be appealing for those looking for a modern communication style.
- Reviewers mention that Microsoft Outlook's implementation process is smooth and user-friendly, with many highlighting the ease of integrating it into their daily workflows. One user noted, "Integration from old software is very easy with help of customer support," showcasing the platform's strong support system.
- According to verified reviews, Spike shines in its mobile application, receiving praise for its user-friendly design and functionality. Users enjoy the convenience of managing their emails on-the-go, with one stating, "It makes email very easy chats so everything is simple to read."
- G2 reviewers highlight that while Spike has a visually appealing interface, Microsoft Outlook's extensive feature set, including advanced functionalities like meeting room booking and rule creation for email classification, makes it a more robust choice for enterprise users.
- Users report that both platforms have their strengths in ease of use, but Microsoft Outlook's higher ratings in overall quality and satisfaction metrics suggest it may be better suited for users who require a comprehensive email and calendar solution, as reflected in feedback like, "It is not just email, it also includes team groups, to-do lists, the calendar. It's great."
Pricing
Entry-Level Pricing
Microsoft Outlook
No pricing availableSpike
Pro
$5.00
1 User Per Month
Use Spike's email app with up to 3 email accounts with unified inbox and unlimited search history
- Conversational Email
- Spike AI
- 5 GB storage
Free Trial
Microsoft Outlook
No trial information availableSpike
Free Trial is available
Ratings
Meets Requirements
9.2
2,545
8.8
165
Ease of Use
9.0
2,617
9.3
169
Ease of Setup
9.1
799
9.3
51
Ease of Admin
8.6
306
8.7
34
Quality of Support
8.6
2,077
9.0
156
Has the product been a good partner in doing business?
8.9
287
8.6
32
Product Direction (% positive)
8.5
2,477
9.6
155
Features by Category
Messenger
Not enough data
9.1
25
|
Verified
Not enough data
9.3
23
|
Verified
Not enough data
8.9
24
|
Verified
Not enough data
9.1
25
|
Verified
Channels
Not enough data
8.7
21
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.6
19
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
8.2
20
|
Verified
Customers
Not enough data
8.8
20
|
Verified
Not enough data
8.6
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.9
64
Not enough data
9.2
68
Not enough data
8.6
69
Business Instant Messaging
Not enough data
8.8
55
Not enough data
8.4
53
Business Instant Messaging
Not enough data
9.2
67
Not enough data
9.2
62
Not enough data
Feature Not Available
Generative AI - Business Instant Messaging
Not enough data
7.4
9
AI - Business Instant Messaging
Not enough data
6.5
8
Not enough data
6.9
9
Not enough data
6.0
8
Not enough data
5.6
8
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
8.9
6
Formatting
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Not enough data
Content
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Product Type
Not enough data
8.7
5
Not enough data
9.3
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Inbox Tools
9.0
1051
9.5
71
8.9
1115
9.0
66
9.2
1121
9.2
65
9.2
1129
9.2
63
Coordination Tools
9.3
1130
8.5
63
8.9
1110
8.5
64
8.8
1062
8.6
58
Software Options
9.2
1120
9.3
68
8.7
1066
9.2
69
Email Client - Agentic AI
7.4
104
Not enough data
7.7
108
Not enough data
Collaboration Tools
Not enough data
9.1
25
|
Verified
Not enough data
8.6
18
Not enough data
8.7
17
Not enough data
8.8
27
|
Verified
Not enough data
Feature Not Available
Meeting Coordination
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
9.1
27
|
Verified
Not enough data
8.9
24
|
Verified
Software Type
Not enough data
9.0
32
|
Verified
Not enough data
9.0
27
|
Verified
Not enough data
8.9
26
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.9
1204
9.1
25
8.9
1205
8.8
27
Shared Calendar
9.0
1203
Feature Not Available
8.8
1159
Feature Not Available
Accessibility
8.8
1054
Feature Not Available
8.5
1069
8.8
7
Integration
8.8
1115
9.3
26
8.8
1126
9.1
24
8.9
1152
Feature Not Available
Notifications
9.0
1156
Feature Not Available
8.5
967
Feature Not Available
Generative AI
7.4
419
Not enough data
7.5
419
Not enough data
7.3
420
Not enough data
Agentic AI - Calendar
7.6
154
Not enough data
Sorting & Filtering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Management
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.8
457
7.0
10
7.8
455
8.0
11
7.7
452
7.0
9
7.8
137
Not enough data
8.2
142
Not enough data
8.0
139
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft Outlook and Spike are categorized as Calendar, Email, and Email Client
Unique Categories
Microsoft Outlook has no unique categories
Reviews
Reviewers' Company Size
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.4%
Computer Software
8.2%
Hospital & Health Care
3.7%
Financial Services
3.7%
Higher Education
3.4%
Other
67.5%
Information Technology and Services
12.2%
Marketing and Advertising
9.2%
Computer Software
8.7%
Higher Education
5.2%
Financial Services
3.1%
Other
61.6%
Alternatives
Discussions
What business advantages does Outlook give over Gmail?
5 Comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
4 Comments
SM
I like that you can pin conversations to the top of the email.Read more
How much does Spike cost?
2 Comments
PD
there's a free account for personal email. Pro costs $4 a monthRead more
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