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Compare Microsoft Outlook and SmarterMail 
At a Glance
Market Segments
Enterprise (39.0% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Microsoft Outlook
Star Rating
(3,276)4.5 out of 5
Market Segments
Enterprise (39.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookSmarterMail
Star Rating
(27)3.7 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SmarterMailSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Outlook excels in overall user satisfaction, boasting a significantly higher score compared to SmarterMail. Users appreciate its comprehensive features, such as integrated email, calendar, and task management, which streamline daily workflows.
- Users say that Microsoft Outlook's implementation process is notably smooth, with many highlighting the intuitive onboarding experience. This ease of setup allows users to quickly adapt and start utilizing its advanced features, like meeting room booking and email rule creation.
- Reviewers mention that while SmarterMail offers a straightforward email experience, it lacks the depth of features found in Microsoft Outlook. Users enjoy its easy search and sorting capabilities, but some feel it doesn't match the robust functionality needed for more complex business environments.
- According to verified reviews, Microsoft Outlook stands out for its quality of support, with users noting responsive customer service that aids in seamless integration and troubleshooting. This support is crucial for users transitioning from other platforms.
- G2 reviewers highlight that SmarterMail is a solid choice for small businesses, particularly due to its competitive pricing and user-friendly interface. However, it may not meet the needs of larger enterprises looking for more comprehensive solutions.
- Users report that Microsoft Outlook's collaborative features, such as team groups and to-do lists, enhance productivity and communication within teams, making it a preferred choice for organizations that prioritize teamwork and project management.
Pricing
Entry-Level Pricing
Microsoft Outlook
No pricing availableSmarterMail
No pricing availableFree Trial
Microsoft Outlook
No trial information availableSmarterMail
Free Trial is available
Ratings
Meets Requirements
9.2
2,545
7.6
18
Ease of Use
9.0
2,617
7.5
18
Ease of Setup
9.1
799
8.3
5
Ease of Admin
8.6
306
8.7
5
Quality of Support
8.6
2,077
7.3
16
Has the product been a good partner in doing business?
8.9
287
8.3
5
Product Direction (% positive)
8.5
2,477
6.1
18
Features by Category
Inbox Tools
9.0
1052
Not enough data
8.9
1115
Not enough data
9.2
1121
Not enough data
9.2
1129
Not enough data
Coordination Tools
9.3
1131
Not enough data
8.9
1110
Not enough data
8.8
1063
Not enough data
Software Options
9.2
1120
Not enough data
8.7
1066
Not enough data
Email Client - Agentic AI
7.4
104
Not enough data
7.7
108
Not enough data
Calendar View
8.9
1204
Not enough data
8.9
1205
Not enough data
Shared Calendar
9.0
1203
Not enough data
8.8
1159
Not enough data
Accessibility
8.8
1054
Not enough data
8.5
1069
Not enough data
Integration
8.8
1115
Not enough data
8.8
1126
Not enough data
8.9
1152
Not enough data
Notifications
9.0
1156
Not enough data
8.5
967
Not enough data
Generative AI
7.4
419
Not enough data
7.5
419
Not enough data
7.3
420
Not enough data
Agentic AI - Calendar
7.6
154
Not enough data
Generative AI
7.8
457
Not enough data
7.8
455
Not enough data
7.7
452
Not enough data
7.8
137
Not enough data
8.2
142
Not enough data
8.0
139
Not enough data
Categories
Categories
Shared Categories
Microsoft Outlook and SmarterMail are categorized as Email
Unique Categories
Microsoft Outlook is categorized as Calendar and Email Client
SmarterMail has no unique categories
Reviews
Reviewers' Company Size
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmarterMail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.4%
Computer Software
8.2%
Hospital & Health Care
3.7%
Financial Services
3.7%
Higher Education
3.4%
Other
67.5%
Computer Software
12.0%
Retail
8.0%
Law Practice
8.0%
Hospital & Health Care
8.0%
Health, Wellness and Fitness
8.0%
Other
56.0%
Alternatives
Discussions
What business advantages does Outlook give over Gmail?
5 Comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
4 Comments
SM
I like that you can pin conversations to the top of the email.Read more
SmarterMail has no discussions with answers
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