Compare Microsoft Outlook and Shortwave 
Featured Products
At a Glance
Market Segments
Enterprise (38.3% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User Per Month
Microsoft Outlook
Star Rating
(3,447)4.5 out of 5
Market Segments
Enterprise (38.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookShortwave
Star Rating
(68)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User Per Month
Browse all 4 pricing plansMicrosoft Outlook vs Shortwave
- Reviewers felt that Microsoft Outlook meets the needs of their business better than Shortwave.
- When comparing quality of ongoing product support, reviewers felt that Shortwave is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Shortwave over Microsoft Outlook.
Pricing
Entry-Level Pricing
Microsoft Outlook
No pricing availableShortwave
Free
Free
1 User Per Month
For casual email users who just want the basics with an AI productivity boost
- AI executive assistant
- 90 days searchable email history
- Flexible inbox organization
Free Trial
Microsoft Outlook
No trial information availableShortwave
Free Trial is available
Ratings
Meets Requirements
9.2
2,700
9.0
48
Ease of Use
9.0
2,780
9.4
50
Ease of Setup
9.1
957
9.4
9
Ease of Admin
8.6
316
Not enough data
Quality of Support
8.6
2,201
9.0
47
Has the product been a good partner in doing business?
8.8
297
Not enough data
Product Direction (% positive)
8.5
2,626
9.5
48
Features by Category
Inbox Tools
9.1
1080
Not enough data
8.9
1154
Not enough data
9.3
1161
Not enough data
9.2
1167
Not enough data
Coordination Tools
9.3
1182
Not enough data
8.9
1138
Not enough data
8.8
1082
Not enough data
Software Options
9.2
1151
Not enough data
8.7
1098
Not enough data
Email Client - Agentic AI
7.5
110
Not enough data
7.8
116
Not enough data
Calendar View
9.0
1221
Not enough data
8.9
1232
Not enough data
Shared Calendar
9.0
1234
Not enough data
8.9
1178
Not enough data
Accessibility
8.8
1056
Not enough data
8.6
1075
Not enough data
Integration
8.8
1134
Not enough data
8.8
1137
Not enough data
8.9
1221
Not enough data
Notifications
9.0
1177
Not enough data
8.5
970
Not enough data
Generative AI
7.4
420
Not enough data
7.5
421
Not enough data
7.3
420
Not enough data
Agentic AI - Calendar
7.7
164
Not enough data
Sorting & Filtering
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
8.3
7
Not enough data
8.6
7
Integrations
Not enough data
6.9
7
Not enough data
9.8
7
Not enough data
7.5
6
Time Management
Not enough data
7.1
7
Not enough data
7.2
6
Not enough data
8.8
7
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.8
463
Not enough data
7.9
457
Not enough data
7.7
451
Not enough data
7.8
139
Not enough data
8.3
147
Not enough data
8.1
141
Not enough data
Categories
Categories
Shared Categories
Microsoft Outlook and Shortwave share no categories
Reviews
Reviewers' Company Size
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shortwave
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.2%
Computer Software
8.1%
Hospital & Health Care
3.6%
Financial Services
3.5%
Higher Education
3.4%
Other
68.2%
Computer Software
38.2%
Education Management
7.4%
Marketing and Advertising
5.9%
Non-Profit Organization Management
4.4%
Telecommunications
2.9%
Other
41.2%
Alternatives
Discussions
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
6 Comments
SM
I like that you can pin conversations to the top of the email.Read more
What business advantages does Outlook give over Gmail?
5 Comments
DL
There are several. One main one is that your email is stored (with Exchange) on your own server's rather than Google's. Also, there is built-in MS Office...Read more
Shortwave has no discussions with answers
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