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Compare Microsoft Outlook and Shortwave 
At a Glance
Market Segments
Enterprise (39.0% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User Per Month
Microsoft Outlook
Star Rating
(3,278)4.5 out of 5
Market Segments
Enterprise (39.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookShortwave
Star Rating
(68)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User Per Month
Browse all 4 pricing plansMicrosoft Outlook vs Shortwave
- Reviewers felt that Microsoft Outlook meets the needs of their business better than Shortwave.
- When comparing quality of ongoing product support, reviewers felt that Shortwave is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Shortwave over Microsoft Outlook.
Pricing
Entry-Level Pricing
Microsoft Outlook
No pricing availableShortwave
Free
Free
1 User Per Month
For casual email users who just want the basics with an AI productivity boost
- AI executive assistant
- 90 days searchable email history
- Flexible inbox organization
Free Trial
Microsoft Outlook
No trial information availableShortwave
Free Trial is available
Ratings
Meets Requirements
9.2
2,547
9.0
48
Ease of Use
9.0
2,619
9.4
50
Ease of Setup
9.1
802
9.4
9
Ease of Admin
8.6
308
Not enough data
Quality of Support
8.6
2,079
9.0
47
Has the product been a good partner in doing business?
8.9
289
Not enough data
Product Direction (% positive)
8.5
2,479
9.5
48
Features by Category
Inbox Tools
9.0
1053
Not enough data
8.9
1116
Not enough data
9.2
1122
Not enough data
9.2
1130
Not enough data
Coordination Tools
9.3
1132
Not enough data
8.9
1111
Not enough data
8.8
1064
Not enough data
Software Options
9.2
1121
Not enough data
8.7
1067
Not enough data
Email Client - Agentic AI
7.4
105
Not enough data
7.7
109
Not enough data
Calendar View
8.9
1205
Not enough data
8.9
1206
Not enough data
Shared Calendar
9.0
1204
Not enough data
8.8
1160
Not enough data
Accessibility
8.8
1055
Not enough data
8.5
1070
Not enough data
Integration
8.8
1116
Not enough data
8.8
1127
Not enough data
8.9
1154
Not enough data
Notifications
9.0
1157
Not enough data
8.5
968
Not enough data
Generative AI
7.4
420
Not enough data
7.5
420
Not enough data
7.3
421
Not enough data
Agentic AI - Calendar
7.6
155
Not enough data
Sorting & Filtering
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
8.3
7
Not enough data
8.6
7
Integrations
Not enough data
6.9
7
Not enough data
9.8
7
Not enough data
7.5
6
Time Management
Not enough data
7.1
7
Not enough data
7.2
6
Not enough data
8.8
7
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.8
457
Not enough data
7.8
455
Not enough data
7.7
452
Not enough data
7.8
137
Not enough data
8.2
142
Not enough data
8.0
139
Not enough data
Categories
Categories
Shared Categories
Microsoft Outlook and Shortwave share no categories
Reviews
Reviewers' Company Size
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shortwave
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.5%
Computer Software
8.2%
Hospital & Health Care
3.7%
Financial Services
3.7%
Higher Education
3.4%
Other
67.5%
Computer Software
38.2%
Education Management
7.4%
Marketing and Advertising
5.9%
Non-Profit Organization Management
4.4%
Telecommunications
2.9%
Other
41.2%
Alternatives
Discussions
What business advantages does Outlook give over Gmail?
5 Comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
4 Comments
SM
I like that you can pin conversations to the top of the email.Read more
Shortwave has no discussions with answers
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