# Microsoft Outlook vs Shortwave Comparison


| | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 3,536 | 68 | 
| **Largest Market Segment** | Enterprise (38.1% of reviews) | Small-Business (60.3% of reviews) | 
| **Entry Level Price** | No pricing available | Free 1 User Per Month | 

---
## Top Pros & Cons

### Microsoft Outlook

Pros:
- Ease of Use (227 reviews)
- Calendar Integration (125 reviews)

Cons:
- Slow Loading (84 reviews)
- Slow Performance (82 reviews)

### Shortwave

Pros:
- Ease of Use (3 reviews)
- AI Integration (2 reviews)

Cons:
- Editing Limitations (1 reviews)
- Gmail Dependency (1 reviews)

---
## Ratings Comparison
| Rating | Microsoft Outlook | Shortwave | 
|---|---|---|
  | **Meets Requirements** | 9.2 (2778 reviews) | 9.0 (48 reviews) | 
  | **Ease of Use** | 9.0 (2871 reviews) | 9.4 (50 reviews) | 
  | **Ease of Setup** | 9.1 (1044 reviews) | 9.4 (9 reviews) | 
  | **Ease of Admin** | 8.6 (324 reviews) | Not enough data | 
  | **Quality of Support** | 8.6 (2261 reviews) | 9.0 (47 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (305 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.5 (2699 reviews) | 9.5 (48 reviews) | 

---
## Pricing

### Microsoft Outlook

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Shortwave

#### Entry-Level Pricing

Plan: Free

Price: Free 1 User Per Month

Description: For casual email users who just want the basics with an AI productivity boost

Key Features:
- AI executive assistant
- 90 days searchable email history
- Flexible inbox organization

[Browse all 4 editions](https://www.g2.com/products/shortwave-communications-inc-shortwave/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Outlook** | N/A | N/A |
| **Shortwave** | N/A | N/A |

#### Additional Functionality

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Outlook** | 8.8/10 | 1322 |
| **Shortwave** | N/A | N/A |

#### Inbox Tools

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Unified Inbox** | 9.1 (1104 reviews) | Not enough data | 
| **Filters** | 8.9 (1185 reviews) | Not enough data | 
| **Reminders** | 9.3 (1184 reviews) | Not enough data | 
| **Notifications** | 9.2 (1190 reviews) | Not enough data | 

#### Coordination Tools

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Calendar** | 9.3 (1209 reviews) | Not enough data | 
| **Contacts** | 8.9 (1155 reviews) | Not enough data | 
| **Task Management** | 8.8 (1101 reviews) | Not enough data | 

#### Software Options

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Desktop Application** | 9.2 (1169 reviews) | Not enough data | 
| **Mobile Application** | 8.7 (1122 reviews) | Not enough data | 

#### Email Client - Agentic AI

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (116 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (123 reviews) | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Outlook** | 8.8/10 | 1530 |
| **Shortwave** | N/A | N/A |

#### Calendar View

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Multi-Calendar View** | 9.0 (1241 reviews) | Not enough data | 
| **Customizable Viewing** | 8.9 (1248 reviews) | Not enough data | 

#### Shared Calendar

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Calendar Collaboration** | 9.0 (1253 reviews) | Not enough data | 
| **Multiple Calendar Management** | 8.9 (1200 reviews) | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Availability Management** | 9.7 (5 reviews) | Not enough data | 
| **Event Management** | 9.0 (8 reviews) | Not enough data | 
| **Email Management** | 9.6 (16 reviews) | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 

#### Accessibility

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Screen Reader Compatibility** | 8.8 (1065 reviews) | Not enough data | 
| **Keyboard Shortcuts** | 8.6 (1085 reviews) | Not enough data | 

#### Integration

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Sync Multiple Calendars** | 8.8 (1147 reviews) | Not enough data | 
| **Import Events** | 8.8 (1149 reviews) | Not enough data | 
| **Software Integrations** | 8.9 (1264 reviews) | Not enough data | 
| **Third-Party Integrations** | 10.0 (5 reviews) | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 

#### Notifications

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Customized Calendar Notifications** | 9.0 (1188 reviews) | Not enough data | 
| **Location-Based Alerts** | 8.5 (977 reviews) | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **AI Text-to-Image** | 7.4 (426 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.5 (427 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.4 (425 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Calendar

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Cross-system Integration** | 7.8 (173 reviews) | Not enough data | 
| **Calendar/Reminder System** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Address Book** | Not enough data | Not enough data | 
| **Class Scheduling** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Scheduling** | 9.3 (7 reviews) | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **AI Copilot** | 10.0 (5 reviews) | Not enough data | 
| **Room Booking** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Color Codes/Icons** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Outlook** | N/A | N/A |
| **Shortwave** | 8.2/10 | 7 |

#### Sorting & Filtering

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Attachment Search** | Not enough data | 8.8 (7 reviews) | 
| **Tags** | Not enough data | 9.3 (7 reviews) | 
| **AI Sorting** | Not enough data | 8.3 (7 reviews) | 
| **Predefined Rules** | Not enough data | 8.6 (7 reviews) | 

#### Integrations

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Microsoft Outlook Integration** | Not enough data | 6.9 (7 reviews) | 
| **Gmail Integration** | Not enough data | 9.8 (7 reviews) | 
| **Apple Calendar Integration** | Not enough data | 7.5 (6 reviews) | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Time Management

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Unified Inbox** | Not enough data | 7.1 (7 reviews) | 
| **Email Automation** | Not enough data | 7.2 (6 reviews) | 
| **Snooze** | Not enough data | 8.8 (7 reviews) | 

#### Generative AI

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Email Management

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Whitelisting/Blacklisting** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Signature Management** | Not enough data | Not enough data | 
| **Shared Inboxes** | Not enough data | Not enough data | 
| **Email Distribution** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Inbox Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Data Recovery** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Canned Responses** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Response Management** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Email Monitoring** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Email

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Outlook** | 7.9/10 | 512 |
| **Shortwave** | N/A | N/A |

#### Generative AI

| Feature | Microsoft Outlook | Shortwave | 
|---|---|---|
| **AI Text Generation** | 7.8 (470 reviews) | Not enough data | 
| **AI Text Summarization** | 7.9 (465 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.7 (456 reviews) | Not enough data | 
| **Autonomous Task Execution** | 7.8 (144 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (155 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (148 reviews) | Not enough data | 

---
## Categories

**Unique to Microsoft Outlook (3):** [Calendar Software](https://www.g2.com/categories/calendar-software), [Email Software](https://www.g2.com/categories/email), [Email Client Software](https://www.g2.com/categories/email-client)

**Unique to Shortwave (1):** [Email Management Software](https://www.g2.com/categories/email-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Outlook | Shortwave | 
|---|---|---|
| **Small-Business** | 25.3% | 60.3% | 
| **Mid-Market** | 36.6% | 33.8% | 
| **Enterprise** | 38.1% | 5.9% | 

### By Industry

#### Microsoft Outlook

- **Information Technology and Services:** 13.5%
- **Computer Software:** 8.1%
- **Financial Services:** 3.6%
- **Hospital & Health Care:** 3.5%
- **Higher Education:** 3.3%
- **Marketing and Advertising:** 3.3%
- **Education Management:** 2.8%
- **Accounting:** 2.6%
- **Staffing and Recruiting:** 2.6%
- **Construction:** 2.2%
- **Other:** 54.5%

#### Shortwave

- **Computer Software:** 38.2%
- **Education Management:** 7.4%
- **Marketing and Advertising:** 5.9%
- **Non-Profit Organization Management:** 4.4%
- **Telecommunications:** 2.9%
- **Information Services:** 2.9%
- **Information Technology and Services:** 2.9%
- **Computer & Network Security:** 2.9%
- **Health, Wellness and Fitness:** 1.5%
- **Financial Services:** 1.5%
- **Other:** 29.4%

---
## Alternatives

### Alternatives to Microsoft Outlook

- [Spike](https://www.g2.com/products/spike/reviews) — 4.6/5 stars (261 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48207 reviews)
- [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) — 4.7/5 stars (1308 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (726 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2648 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2513 reviews)
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- [Shift](https://www.g2.com/products/redbrick-shift/reviews) — 4.4/5 stars (263 reviews)
- [Titan](https://www.g2.com/products/titan-titan/reviews) — 4.6/5 stars (569 reviews)

### Alternatives to Shortwave

- [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) — 4.7/5 stars (1308 reviews)
- [Thunderbird](https://www.g2.com/products/thunderbird/reviews) — 4.3/5 stars (340 reviews)
- [SaneBox](https://www.g2.com/products/sanebox/reviews) — 4.8/5 stars (243 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2513 reviews)
- [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) — 4.6/5 stars (423 reviews)
- [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) — 4.6/5 stars (1287 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5866 reviews)
- [Missive](https://www.g2.com/products/missive/reviews) — 4.7/5 stars (854 reviews)
- [Gmelius](https://www.g2.com/products/gmelius/reviews) — 4.4/5 stars (776 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (667 reviews)

---
## Top Discussions

### Microsoft Outlook

- Title: [What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?](https://www.g2.com/discussions/microsoft-outlook-what-are-the-latest-integrations-and-features-in-microsoft-outlook-that-enhance-email-communication-a) — 6 comments, 3 upvotes
  > **Top comment:** "I like that you can pin conversations to the top of the email."
- Title: [What are the features of Outlook?](https://www.g2.com/discussions/what-are-the-features-of-outlook) — 5 comments
  > **Top comment:** "Mail and calendar are the top features."
- Title: [What business advantages does Outlook give over Gmail?](https://www.g2.com/discussions/best-for-business) — 5 comments, 1 upvote
  > **Top comment:** "There are several. One main one is that your email is stored (with Exchange) on your own server's rather than Google's. Also, there is built-in MS Office..."
- Title: [What is Microsoft Outlook used for?](https://www.g2.com/discussions/what-is-microsoft-outlook-used-for) — 4 comments
  > **Top comment:** "Microsoft outlook is used to send and receive emails. it is also used to manage calendar, tasks, meetings and contacts"
- Title: [What is the main purpose of Microsoft Outlook?](https://www.g2.com/discussions/what-is-the-main-purpose-of-microsoft-outlook) — 4 comments
  > **Top comment:** "It is mainly an email client (place to receive, send, and manage emails)."

### Shortwave

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-outlook-vs-shortwave-communications-inc-shortwave)