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Compare Microsoft Outlook and Shift Software 
At a Glance
Market Segments
Enterprise (39.0% of reviews)
Small-Business (89.0% of reviews)
Entry-Level Pricing
No pricing available
Free User / Year
Microsoft Outlook
Star Rating
(3,274)4.5 out of 5
Market Segments
Enterprise (39.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookShift
Star Rating
(263)4.4 out of 5
Market Segments
Small-Business (89.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free User / Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Outlook excels in providing a comprehensive suite of features, including email, calendar, and task management, all integrated into one platform. Users appreciate the ability to manage meetings and create rules for email classification, making it a powerful tool for both personal and professional use.
- Users say that Shift shines in its ability to streamline workflows by allowing seamless switching between multiple accounts and applications. Reviewers highlight how this feature saves them significant time, with one user noting it simplifies their life by reducing the hassle of constant logins and logouts.
- According to verified reviews, Microsoft Outlook has a higher overall satisfaction score, reflecting its strong market presence and user trust. Many users find it easy to implement and use daily, with one reviewer mentioning the intuitive onboarding process that facilitates quick adaptation.
- Reviewers mention that while Shift offers a user-friendly interface and easy navigation, it may not match the extensive feature set of Microsoft Outlook. Users appreciate the multiple workspace options in Shift, but some feel that it lacks advanced functionalities like meeting room booking and robust task management.
- G2 reviewers highlight that Microsoft Outlook's support quality is commendable, with users noting the helpfulness of customer service during integration. This contrasts with Shift, where while support is decent, it may not be as comprehensive given its smaller market presence.
- Users report that both platforms have their strengths in ease of setup, but Microsoft Outlook's extensive features may require a steeper learning curve for new users. In contrast, Shift's simplicity allows for quicker onboarding, making it appealing for those who prioritize ease of use over advanced capabilities.
Pricing
Entry-Level Pricing
Microsoft Outlook
No pricing availableShift
Basic
Free
User / Year
- Up to 2 email accounts (Gmail, GSuite, Outlook)
- Add 1 free app
- Cross-platform support (Windows, MacOS, Linux)
Free Trial
Microsoft Outlook
No trial information availableShift
Free Trial is available
Ratings
Meets Requirements
9.2
2,545
8.7
235
Ease of Use
9.0
2,617
9.1
241
Ease of Setup
9.1
799
9.1
188
Ease of Admin
8.6
306
9.1
57
Quality of Support
8.6
2,077
8.5
167
Has the product been a good partner in doing business?
8.9
287
8.8
53
Product Direction (% positive)
8.5
2,477
9.1
236
Features by Category
Inbox Tools
9.0
1051
9.5
169
8.9
1115
8.4
160
9.2
1121
7.9
156
9.2
1129
8.5
164
Coordination Tools
9.3
1130
8.2
161
8.9
1110
7.5
154
8.8
1062
7.6
156
Software Options
9.2
1120
9.4
167
8.7
1066
Feature Not Available
Email Client - Agentic AI
7.4
104
5.0
37
7.7
108
6.3
38
Login Options
Not enough data
Feature Not Available
Not enough data
7.7
156
Productivity
Not enough data
9.1
159
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customization
Not enough data
7.0
151
Not enough data
9.3
161
Not enough data
8.0
154
Agentic AI - Unified Workspaces
Not enough data
5.0
38
Not enough data
5.2
40
Calendar View
8.9
1204
Not enough data
8.9
1205
Not enough data
Shared Calendar
9.0
1203
Not enough data
8.8
1159
Not enough data
Accessibility
8.8
1054
Not enough data
8.5
1069
Not enough data
Integration
8.8
1115
Not enough data
8.8
1126
Not enough data
8.9
1152
Not enough data
Notifications
9.0
1156
Not enough data
8.5
967
Not enough data
Generative AI
7.4
419
Not enough data
7.5
419
Not enough data
7.3
420
Not enough data
Agentic AI - Calendar
7.6
154
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Browser
Not enough data
5.0
35
Not enough data
5.1
35
Not enough data
4.7
35
Generative AI
7.8
457
Not enough data
7.8
455
Not enough data
7.7
452
Not enough data
7.8
137
Not enough data
8.2
142
Not enough data
8.0
139
Not enough data
Categories
Categories
Shared Categories
Microsoft Outlook and Shift are categorized as Email Client
Unique Categories
Shift is categorized as Browser and Unified Workspaces
Reviews
Reviewers' Company Size
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.4%
Computer Software
8.2%
Hospital & Health Care
3.7%
Financial Services
3.7%
Higher Education
3.4%
Other
67.5%
Marketing and Advertising
21.3%
Information Technology and Services
7.1%
Consulting
5.5%
Computer Software
4.3%
Non-Profit Organization Management
3.9%
Other
57.9%
Discussions
What business advantages does Outlook give over Gmail?
5 Comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
4 Comments
SM
I like that you can pin conversations to the top of the email.Read more
What is the use of Shift app?
3 Comments
BS
It keeps you focused and helps manage your productivity by being a one-stop-shop for everything you use daily. Read more
Shift has no more discussions with answers
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