# Microsoft Outlook, iCal vs Zoho Mail Comparison | | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Star Rating** | 4.5 out of 5 | 4.1 out of 5 | 4.4 out of 5 | | **Total Reviews** | 3,475 | 196 | 714 | | **Largest Market Segment** | Enterprise (38.1% of reviews) | Small-Business (49.4% of reviews) | Small-Business (74.1% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | 0 | --- ## Top Pros & Cons ### Microsoft Outlook Pros: - Ease of Use (227 reviews) - Calendar Integration (125 reviews) Cons: - Slow Loading (84 reviews) - Slow Performance (82 reviews) ### iCal Pros: - Calendar Integration (1 reviews) - Ease of Use (1 reviews) Cons: - Calendar Issues (1 reviews) - Email Issues (1 reviews) ### Zoho Mail Pros: - Ease of Use (49 reviews) - Email Management (33 reviews) Cons: - Slow Performance (19 reviews) - Slow Loading (14 reviews) --- ## Ratings Comparison | Rating | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Meets Requirements** | 9.2 (2725 reviews) | 8.2 (168 reviews) | 9.0 (595 reviews) | | **Ease of Use** | 9.0 (2809 reviews) | 8.9 (170 reviews) | 9.0 (599 reviews) | | **Ease of Setup** | 9.1 (983 reviews) | 8.5 (52 reviews) | 8.6 (266 reviews) | | **Ease of Admin** | 8.6 (319 reviews) | 8.1 (37 reviews) | 8.7 (191 reviews) | | **Quality of Support** | 8.6 (2221 reviews) | 8.2 (108 reviews) | 8.4 (522 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (300 reviews) | 7.5 (33 reviews) | 8.8 (181 reviews) | | **Product Direction (% positive)** | 8.5 (2649 reviews) | 6.5 (173 reviews) | 8.6 (573 reviews) | --- ## Pricing ### Microsoft Outlook #### Entry-Level Pricing No pricing available #### Free Trial No information available ### iCal #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Zoho Mail #### Entry-Level Pricing Plan: Free Price: 0 Description: Get started for free! Key Features: - 5GB /User Mailbox Storage - Online office apps (Writer, Sheet, Show) - Integrated chat [Browse all 3 editions](https://www.g2.com/products/zoho-mail/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Bookmark Manager | Product | Score | Reviews | |---|---|---| | **Microsoft Outlook** | N/A | N/A | | **iCal** | N/A | N/A | | **Zoho Mail** | 9.4/10 | 17 | #### Browser | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Broswer Agnostic** | Not enough data | Not enough data | 9.8 (14 reviews) | | **Browser Extensions** | Not enough data | Not enough data | 9.4 (14 reviews) | | **Syncing** | Not enough data | Not enough data | 9.5 (14 reviews) | #### User Tools | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Offline Access** | Not enough data | Not enough data | 9.0 (14 reviews) | | **Search Bar** | Not enough data | Not enough data | 9.5 (14 reviews) | | **Tags** | Not enough data | Not enough data | 9.7 (15 reviews) | #### Editing Tools | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Highlighting** | Not enough data | Not enough data | 9.3 (14 reviews) | | **Annotations** | Not enough data | Not enough data | 9.4 (12 reviews) | #### Workspace Options | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Private Workspaces** | Not enough data | Not enough data | 9.3 (14 reviews) | | **Collaborative Workspaces** | Not enough data | Not enough data | 9.3 (12 reviews) | ### Email Client | Product | Score | Reviews | |---|---|---| | **Microsoft Outlook** | 8.8/10 | 1296 | | **iCal** | N/A | N/A | | **Zoho Mail** | N/A | N/A | #### Inbox Tools | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Unified Inbox** | 9.1 (1089 reviews) | Not enough data | Not enough data | | **Filters** | 8.9 (1162 reviews) | Not enough data | Not enough data | | **Reminders** | 9.3 (1167 reviews) | Not enough data | Not enough data | | **Notifications** | 9.2 (1174 reviews) | Not enough data | Not enough data | #### Coordination Tools | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Calendar** | 9.3 (1189 reviews) | Not enough data | Not enough data | | **Contacts** | 8.9 (1142 reviews) | Not enough data | Not enough data | | **Task Management** | 8.8 (1084 reviews) | Not enough data | Not enough data | #### Software Options | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Desktop Application** | 9.2 (1156 reviews) | Not enough data | Not enough data | | **Mobile Application** | 8.7 (1105 reviews) | Not enough data | Not enough data | #### Email Client - Agentic AI | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Autonomous Task Execution** | 7.5 (112 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | 7.8 (118 reviews) | Not enough data | Not enough data | ### Task Management | Product | Score | Reviews | |---|---|---| | **Microsoft Outlook** | N/A | N/A | | **iCal** | N/A | N/A | | **Zoho Mail** | 8.9/10 | 59 | #### Task Creation | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Creation & Assignment** | Not enough data | Not enough data | 9.1 (48 reviews) | | **Due Dates** | Not enough data | Not enough data | 8.9 (50 reviews) | | **Drag & Drop** | Not enough data | Not enough data | 8.8 (43 reviews) | | **Mass Updates** | Not enough data | Not enough data | 9.1 (44 reviews) | #### Task Management | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Task Prioritization** | Not enough data | Not enough data | 9.3 (48 reviews) | | **To-Do Lists** | Not enough data | Not enough data | 9.4 (49 reviews) | | **Dependencies** | Not enough data | Not enough data | 8.8 (42 reviews) | | **Recurring Tasks** | Not enough data | Not enough data | 9.1 (46 reviews) | #### Generative AI | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 8.3 (15 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | 8.6 (15 reviews) | ### Calendar | Product | Score | Reviews | |---|---|---| | **Microsoft Outlook** | 8.5/10 | 1474 | | **iCal** | 8.0/10 | 28 | | **Zoho Mail** | 8.9/10 | 76 | #### Calendar View | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Multi-Calendar View** | 9.0 (1222 reviews) | 8.6 (27 reviews) | 9.0 (64 reviews) | | **Customizable Viewing** | 8.9 (1235 reviews) | 8.2 (27 reviews) | 9.1 (65 reviews) | #### Shared Calendar | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Calendar Collaboration** | 9.0 (1235 reviews) | 8.0 (25 reviews) | 9.3 (66 reviews) | | **Multiple Calendar Management** | 8.9 (1181 reviews) | 8.5 (26 reviews) | 9.2 (60 reviews) | #### Accessibility | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Screen Reader Compatibility** | 8.8 (1057 reviews) | 8.7 (25 reviews) | 8.9 (57 reviews) | | **Keyboard Shortcuts** | 8.6 (1077 reviews) | 7.2 (25 reviews) | 8.9 (57 reviews) | #### Integration | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Sync Multiple Calendars** | 8.8 (1135 reviews) | 8.9 (26 reviews) | 8.9 (60 reviews) | | **Import Events** | 8.8 (1139 reviews) | 8.8 (26 reviews) | 9.2 (53 reviews) | | **Software Integrations** | 8.9 (1233 reviews) | 8.0 (26 reviews) | 9.3 (60 reviews) | #### Notifications | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Customized Calendar Notifications** | 9.0 (1179 reviews) | 8.5 (25 reviews) | 9.2 (58 reviews) | | **Location-Based Alerts** | 8.5 (970 reviews) | 8.9 (26 reviews) | 8.9 (53 reviews) | #### Generative AI | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **AI Text-to-Image** | 7.4 (420 reviews) | 6.5 (20 reviews) | 8.0 (26 reviews) | | **AI Text-to-Speech** | 7.5 (421 reviews) | 6.9 (20 reviews) | 8.3 (26 reviews) | | **AI Image-to-Text** | 7.3 (420 reviews) | 6.8 (20 reviews) | 8.1 (26 reviews) | #### Agentic AI - Calendar | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Cross-system Integration** | 7.7 (165 reviews) | Not enough data | Not enough data | ### Email | Product | Score | Reviews | |---|---|---| | **Microsoft Outlook** | 8.0/10 | 503 | | **iCal** | N/A | N/A | | **Zoho Mail** | 7.7/10 | 81 | #### Generative AI | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **AI Text Generation** | 7.8 (464 reviews) | Not enough data | 8.3 (57 reviews) | | **AI Text Summarization** | 7.9 (459 reviews) | Not enough data | 8.2 (55 reviews) | | **AI Text-to-Speech** | 7.7 (452 reviews) | Not enough data | 8.0 (54 reviews) | | **Autonomous Task Execution** | 7.9 (140 reviews) | Not enough data | 6.7 (14 reviews) | | **Cross-system Integration** | 8.3 (150 reviews) | Not enough data | 7.6 (27 reviews) | | **Proactive Assistance** | 8.1 (141 reviews) | Not enough data | 7.2 (17 reviews) | ### Domain Registrars | Product | Score | Reviews | |---|---|---| | **Microsoft Outlook** | N/A | N/A | | **iCal** | N/A | N/A | | **Zoho Mail** | 8.9/10 | 6 | #### Security - Domain Registrar | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Advanced DNS management** | Not enough data | Not enough data | 9.2 (6 reviews) | | **WHOIS privacy protection** | Not enough data | Not enough data | Not enough data | | **Two-factor authentication (2FA)** | Not enough data | Not enough data | 9.7 (5 reviews) | #### Convenience and automation - Domain Registrar | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Bulk domain management** | Not enough data | Not enough data | Not enough data | | **Domain parking** | Not enough data | Not enough data | Not enough data | | **Auto-renewal** | Not enough data | Not enough data | Not enough data | #### Support and service - Domain Registrar | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Knowledge base and tutorials** | Not enough data | Not enough data | Not enough data | | **Domain transfer assistance** | Not enough data | Not enough data | 7.3 (5 reviews) | | **24/7 customer support** | Not enough data | Not enough data | Not enough data | #### Advanced management and features - Domain Registrar | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Email forwarding and hosting** | Not enough data | Not enough data | 9.3 (5 reviews) | | **Website builder integration** | Not enough data | Not enough data | Not enough data | | **Domain auction and backordering** | Not enough data | Not enough data | Not enough data | ### Note-Taking Software | Product | Score | Reviews | |---|---|---| | **Microsoft Outlook** | N/A | N/A | | **iCal** | N/A | N/A | | **Zoho Mail** | N/A | N/A | #### Agentic AI - Note-Taking Software | Feature | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Calendar Software](https://www.g2.com/categories/calendar-software) **Unique to Microsoft Outlook (2):** [Email Software](https://www.g2.com/categories/email), [Email Client Software](https://www.g2.com/categories/email-client) **Unique to Zoho Mail (5):** [Bookmark Manager Software](https://www.g2.com/categories/bookmark-manager), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Domain Registrars](https://www.g2.com/categories/domain-registrars), [Email Software](https://www.g2.com/categories/email), [Task Management Software](https://www.g2.com/categories/task-management-software) --- ## Reviewer Demographics ### By Company Size | Segment | Microsoft Outlook | iCal | Zoho Mail | |---|---|---|---| | **Small-Business** | 25.2% | 49.4% | 74.1% | | **Mid-Market** | 36.6% | 25.8% | 18.7% | | **Enterprise** | 38.1% | 24.7% | 7.2% | ### By Industry #### Microsoft Outlook - **Information Technology and Services:** 13.3% - **Computer Software:** 8.1% - **Financial Services:** 3.6% - **Hospital & Health Care:** 3.5% - **Higher Education:** 3.3% - **Marketing and Advertising:** 3.3% - **Education Management:** 2.8% - **Staffing and Recruiting:** 2.6% - **Accounting:** 2.5% - **Construction:** 2.2% - **Other:** 54.7% #### iCal - **Computer Software:** 11.0% - **Marketing and Advertising:** 9.4% - **Internet:** 4.7% - **Information Technology and Services:** 4.2% - **Primary/Secondary Education:** 3.7% - **Education Management:** 3.1% - **Entertainment:** 3.1% - **Financial Services:** 3.1% - **Higher Education:** 2.6% - **Management Consulting:** 2.6% - **Other:** 52.4% #### Zoho Mail - **Information Technology and Services:** 13.9% - **Marketing and Advertising:** 9.1% - **Computer Software:** 8.6% - **Telecommunications:** 3.1% - **Internet:** 2.7% - **Retail:** 2.7% - **Human Resources:** 2.5% - **Consumer Goods:** 2.2% - **Financial Services:** 2.2% - **Health, Wellness and Fitness:** 2.1% - **Other:** 51.0% --- ## Alternatives ### Alternatives to Microsoft Outlook - [Spike](https://www.g2.com/products/spike/reviews) — 4.6/5 stars (262 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48012 reviews) - [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) — 4.7/5 stars (1248 reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2639 reviews) - [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2466 reviews) - [Thunderbird](https://www.g2.com/products/thunderbird/reviews) — 4.3/5 stars (339 reviews) - [Proton Mail For Business](https://www.g2.com/products/proton-mail-for-business/reviews) — 4.6/5 stars (316 reviews) - [Shift](https://www.g2.com/products/redbrick-shift/reviews) — 4.5/5 stars (264 reviews) - [Titan](https://www.g2.com/products/titan-titan/reviews) — 4.6/5 stars (561 reviews) - [HCL Notes](https://www.g2.com/products/hcl-notes/reviews) — 3.2/5 stars (188 reviews) ### Alternatives to iCal - [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2639 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48012 reviews) - [Chili Piper](https://www.g2.com/products/chili-piper/reviews) — 4.6/5 stars (736 reviews) - [Spike](https://www.g2.com/products/spike/reviews) — 4.6/5 stars (262 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.7/5 stars (409 reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5821 reviews) - [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) — 4.2/5 stars (1510 reviews) - [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56388 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12419 reviews) ### Alternatives to Zoho Mail - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48012 reviews) - [Spike](https://www.g2.com/products/spike/reviews) — 4.6/5 stars (262 reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5821 reviews) - [GoDaddy Domains](https://www.g2.com/products/godaddy-godaddy-domains/reviews) — 3.9/5 stars (960 reviews) - [Hostinger](https://www.g2.com/products/hostinger/reviews) — 4.4/5 stars (805 reviews) - [Titan](https://www.g2.com/products/titan-titan/reviews) — 4.6/5 stars (561 reviews) - [Bluehost](https://www.g2.com/products/bluehost/reviews) — 3.4/5 stars (279 reviews) - [Proton Mail For Business](https://www.g2.com/products/proton-mail-for-business/reviews) — 4.6/5 stars (316 reviews) - [SiteGround](https://www.g2.com/products/siteground/reviews) — 4.2/5 stars (293 reviews) - [Namecheap Domains](https://www.g2.com/products/namecheap-domains/reviews) — 4.3/5 stars (245 reviews) --- ## Top Discussions ### Microsoft Outlook - Title: [What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?](https://www.g2.com/discussions/microsoft-outlook-what-are-the-latest-integrations-and-features-in-microsoft-outlook-that-enhance-email-communication-a) — 6 comments, 3 upvotes > **Top comment:** "I like that you can pin conversations to the top of the email." - Title: [What are the features of Outlook?](https://www.g2.com/discussions/what-are-the-features-of-outlook) — 5 comments > **Top comment:** "Mail and calendar are the top features." - Title: [What business advantages does Outlook give over Gmail?](https://www.g2.com/discussions/best-for-business) — 5 comments, 1 upvote > **Top comment:** "There are several. One main one is that your email is stored (with Exchange) on your own server's rather than Google's. Also, there is built-in MS Office..." - Title: [What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?](https://www.g2.com/discussions/what-are-the-latest-integrations-and-features-in-microsoft-outlook-that-enhance-email-communication-and-productivity) — 4 comments, 1 upvote > **Top comment:** "It's actually too much to generalize. But it has provided a stronger back protection against spam mails, an artificial intelligence integration that can..." - Title: [What is Microsoft Outlook used for?](https://www.g2.com/discussions/what-is-microsoft-outlook-used-for) — 4 comments > **Top comment:** "Microsoft outlook is used to send and receive emails. it is also used to manage calendar, tasks, meetings and contacts" ### iCal - Title: [What is iCal used for?](https://www.g2.com/discussions/what-is-ical-used-for) — 1 comment > **Top comment:** "iCal is a calendar used for Apple/Mac Based products. " - Title: [Is iCal free?](https://www.g2.com/discussions/is-ical-free) — 1 comment > **Top comment:** "Yes! " ### Zoho Mail - Title: [Does this integrate well with other Zoho products?](https://www.g2.com/discussions/does-this-integrate-well-with-other-zoho-products) — 7 comments, 1 upvote > **Top comment:** "Yes - I have used Zoho for several years and the integration is much better than similar products." - Title: [Is Zoho Mail free?](https://www.g2.com/discussions/is-zoho-mail-free) — 4 comments, 1 upvote > **Top comment:** "There is a free version available" - Title: [How good is Zoho Mail?](https://www.g2.com/discussions/how-good-is-zoho-mail) — 3 comments > **Top comment:** "Absolutely perfect . . . Clean and Clear Interface " - Title: [What is Zoho Mail used for?](https://www.g2.com/discussions/zoho-mail-what-is-zoho-mail-used-for) — 2 comments, 1 upvote > **Top comment:** "It is used for business email. Zoho even has a free tier as long as you already have a domain name." - Title: [Does Zoho one include Zoho Mail?](https://www.g2.com/discussions/does-zoho-one-include-zoho-mail) — 2 comments, 1 upvote > **Top comment:** "Yes, Zoho Mail is part of Zoho One." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-outlook-vs-ical-vs-zoho-mail)