# Microsoft Dynamics 365 Customer Voice vs SurveyMonkey Engage Comparison

| | Microsoft Dynamics 365 Customer Voice | SurveyMonkey Engage | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 25 | 71 | 
| **Largest Market Segment** | Small-Business (40.9% of reviews) | Mid-Market (38.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Microsoft Dynamics 365 Customer Voice

Pros:
- Integrations (1 reviews)

Cons:
- Limited Customization (1 reviews)
- Not Intuitive (1 reviews)

### SurveyMonkey Engage

Pros:
- Ease of Use (6 reviews)
- Ease of Understanding (3 reviews)

Cons:
- Limitations (4 reviews)
- Limited Customization (4 reviews)

---
## Ratings Comparison
| Rating | Microsoft Dynamics 365 Customer Voice | SurveyMonkey Engage | 
|---|---|---|
  | **Meets Requirements** | 8.7 (17 reviews) | 8.6 (43 reviews) | 
  | **Ease of Use** | 8.9 (15 reviews) | 8.9 (43 reviews) | 
  | **Ease of Setup** | 9.0 (5 reviews) | 8.8 (27 reviews) | 
  | **Ease of Admin** | 9.0 (5 reviews) | 8.3 (20 reviews) | 
  | **Quality of Support** | 9.1 (13 reviews) | 8.2 (36 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.5 (21 reviews) | 
  | **Product Direction (% positive)** | 10.0 (14 reviews) | 7.4 (40 reviews) | 

---
## Pricing

### Microsoft Dynamics 365 Customer Voice

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### SurveyMonkey Engage

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Customer Voice** | N/A | N/A |
| **SurveyMonkey Engage** | N/A | N/A |

#### Feedback Management

| Feature | Microsoft Dynamics 365 Customer Voice | SurveyMonkey Engage | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | 

#### Feedback Analysis

| Feature | Microsoft Dynamics 365 Customer Voice | SurveyMonkey Engage | 
|---|---|---|
| **Thematic Analysis** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **NPS/CSAT Scoring** | Not enough data | Not enough data | 

#### Feedback Sources

| Feature | Microsoft Dynamics 365 Customer Voice | SurveyMonkey Engage | 
|---|---|---|
| **Online Reviews** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 
| **Social Media** | Not enough data | Not enough data | 
| **Customer Service Channels** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Microsoft Dynamics 365 Customer Voice | SurveyMonkey Engage | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Customer Voice** | N/A | N/A |
| **SurveyMonkey Engage** | N/A | N/A |

#### Generative AI

| Feature | Microsoft Dynamics 365 Customer Voice | SurveyMonkey Engage | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Customer Voice** | N/A | N/A |
| **SurveyMonkey Engage** | 8.1/10 | 34 |

#### Platform Basics

| Feature | Microsoft Dynamics 365 Customer Voice | SurveyMonkey Engage | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | 7.8 (27 reviews) | 
| **Reporting & Dashboards** | Not enough data | 7.9 (31 reviews) | 
| **Interoperability** | Not enough data | 8.1 (15 reviews) | 

#### Platform Content

| Feature | Microsoft Dynamics 365 Customer Voice | SurveyMonkey Engage | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | 8.4 (30 reviews) | 
| **Survey Customization** | Not enough data | 7.9 (32 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 8.1 (24 reviews) | 
| **Science-based templates** | Not enough data | 8.3 (13 reviews) | 

#### Platform Additional Functionality

| Feature | Microsoft Dynamics 365 Customer Voice | SurveyMonkey Engage | 
|---|---|---|
| **Employee Segmenting** | Not enough data | 7.9 (26 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 8.1 (24 reviews) | 
| **Peer Recognition** | Not enough data | 8.2 (25 reviews) | 
| **Social Feedback Portal** | Not enough data | 8.2 (23 reviews) | 

#### Platform

| Feature | Microsoft Dynamics 365 Customer Voice | SurveyMonkey Engage | 
|---|---|---|
| **Customization ** | Not enough data | 8.8 (11 reviews) | 
| **Integration APIs** | Not enough data | 8.0 (9 reviews) | 
| **Internationalization** | Not enough data | 7.8 (9 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.1 (12 reviews) | 
| **Performance** | Not enough data | 8.2 (11 reviews) | 
| **Mobility** | Not enough data | 8.3 (11 reviews) | 
| **Reporting** | Not enough data | 7.8 (12 reviews) | 
| **Dashboards** | Not enough data | 8.3 (12 reviews) | 

---
## Categories
**Shared Categories (1):** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement)


**Unique to SurveyMonkey Engage (1):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Dynamics 365 Customer Voice | SurveyMonkey Engage | 
|---|---|---|
| **Small-Business** | 40.9% | 35.3% | 
| **Mid-Market** | 36.4% | 38.2% | 
| **Enterprise** | 22.7% | 26.5% | 

### By Industry

#### Microsoft Dynamics 365 Customer Voice

- **Information Technology and Services:** 22.7%
- **Computer Software:** 13.6%
- **Pharmaceuticals:** 9.1%
- **Business Supplies and Equipment:** 9.1%
- **Consulting:** 4.5%
- **Real Estate:** 4.5%
- **Professional Training & Coaching:** 4.5%
- **Non-Profit Organization Management:** 4.5%
- **Marketing and Advertising:** 4.5%
- **Human Resources:** 4.5%
- **Other:** 18.2%

#### SurveyMonkey Engage

- **Computer Software:** 5.9%
- **Automotive:** 4.4%
- **Biotechnology:** 4.4%
- **Civic & Social Organization:** 4.4%
- **Education Management:** 4.4%
- **Information Technology and Services:** 4.4%
- **Accounting:** 2.9%
- **Business Supplies and Equipment:** 2.9%
- **E-Learning:** 2.9%
- **Higher Education:** 2.9%
- **Other:** 60.3%

---
## Alternatives

### Alternatives to Microsoft Dynamics 365 Customer Voice

- [Qualtrics Employee Experience](https://www.g2.com/products/qualtrics-employee-experience/reviews) — 4.4/5 stars (462 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5125 reviews)
- [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) — 4.5/5 stars (2332 reviews)
- [Lattice](https://www.g2.com/products/lattice-lattice/reviews) — 4.7/5 stars (4096 reviews)
- [Employment Hero](https://www.g2.com/products/employment-hero/reviews) — 4.3/5 stars (1141 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [Vantage Circle](https://www.g2.com/products/vantage-circle/reviews) — 4.7/5 stars (10881 reviews)
- [Kudos](https://www.g2.com/products/kudos/reviews) — 4.8/5 stars (2840 reviews)
- [Keka](https://www.g2.com/products/keka/reviews) — 4.5/5 stars (1988 reviews)
- [Leapsome](https://www.g2.com/products/leapsome/reviews) — 4.8/5 stars (2399 reviews)

### Alternatives to SurveyMonkey Engage

- [Culture Amp](https://www.g2.com/products/culture-amp/reviews) — 4.5/5 stars (1573 reviews)
- [Workleap](https://www.g2.com/products/workleap/reviews) — 4.3/5 stars (1075 reviews)
- [Lattice](https://www.g2.com/products/lattice-lattice/reviews) — 4.7/5 stars (4096 reviews)
- [Qualtrics Employee Experience](https://www.g2.com/products/qualtrics-employee-experience/reviews) — 4.4/5 stars (462 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [15Five](https://www.g2.com/products/15five/reviews) — 4.6/5 stars (1904 reviews)
- [Quantum Workplace](https://www.g2.com/products/quantum-workplace/reviews) — 4.3/5 stars (829 reviews)
- [Reflektive](https://www.g2.com/products/reflektive/reviews) — 4.2/5 stars (431 reviews)
- [Leapsome](https://www.g2.com/products/leapsome/reviews) — 4.8/5 stars (2399 reviews)
- [Motivosity](https://www.g2.com/products/motivosity/reviews) — 4.7/5 stars (3421 reviews)

---
## Top Discussions

### Microsoft Dynamics 365 Customer Voice

- Title: [What are the features of Microsoft Dynamics 365?](https://www.g2.com/discussions/microsoft-dynamics-365-customer-voice-what-are-the-features-of-microsoft-dynamics-365) — 1 comment, 1 upvote
  > **Top comment:** "Everything which could be needed by an HR , analytics tools"

### SurveyMonkey Engage

- Title: [Can you include images in SurveyMonkey?](https://www.g2.com/discussions/can-you-include-images-in-surveymonkey) — 1 comment
  > **Top comment:** "I havent tried to include images but the surveys i have taken in the past they didnt i clude images, eso my answer is no"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-microsoft-dynamics-365-customer-voice-vs-surveymonkey-engage)