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Compare Microsoft Dynamics 365 Business Central and Zoho Books 
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At a Glance
Market Segments
Mid-Market (55.4% of reviews)
Small-Business (70.4% of reviews)
Entry-Level Pricing
$100.00 1 Users Per Month
$0 For businesses with turnover <50K USD per annum
Microsoft Dynamics 365 Business Central
Star Rating
(888)4.0 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Entry-Level Pricing
$100.00 1 Users Per Month
Browse all 3 pricing plansZoho Books
Star Rating
(285)4.4 out of 5
Market Segments
Small-Business (70.4% of reviews)
Entry-Level Pricing
$0 For businesses with turnover <50K USD per annum
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho Books excels in ease of use with a score of 9.0, making it particularly favorable for small businesses that may not have extensive accounting experience. In contrast, Microsoft Dynamics 365 Business Central has a lower ease of use score of 7.7, which some reviewers mention can lead to a steeper learning curve.
- Reviewers mention that Zoho Books offers a robust accounts receivable automation feature with a score of 8.8, which helps streamline invoicing and collections. Meanwhile, users on G2 note that Microsoft Dynamics 365 Business Central's AR automation, scoring 8.1, lacks some of the intuitive functionalities found in Zoho Books.
- G2 users highlight that Zoho Books provides excellent cash management tools, scoring 8.5, which allows for effective tracking of cash flow and payment scheduling. Conversely, Microsoft Dynamics 365 Business Central's cash management features, while functional, received a lower score of 8.6, with some users expressing a desire for more advanced options.
- Reviewers say that Zoho Books shines in its journal entries feature, scoring 8.7, which is praised for its user-friendly interface and flexibility. In comparison, Microsoft Dynamics 365 Business Central's journal entries feature, with a score of 8.5, is seen as slightly less intuitive, leading to occasional user frustration.
- Users report that Zoho Books offers superior invoice customization options, scoring 8.6, which allows businesses to tailor invoices to their branding needs. Microsoft Dynamics 365 Business Central, with a score of 8.3, is noted for having less flexibility in this area, which some users find limiting.
- Reviewers mention that Zoho Books has a strong support system, scoring 8.3, which is often highlighted as a key advantage for small businesses needing assistance. In contrast, Microsoft Dynamics 365 Business Central's support, with a score of 7.9, is viewed as adequate but not as responsive or comprehensive as that of Zoho Books.
Pricing
Entry-Level Pricing
Microsoft Dynamics 365 Business Central
Dynamics 365 Business Central Premium
$100.00
1 Users Per Month
Includes everything in the Essentials plan, plus enhanced capabilities for service management and manufacturing.
- Service Order Management: Planning and Dispatching, Service Item Management, Service Price Management, Service Contract Management, & Service Order Management
- Manufacturing: Agile Manufacturing, Finite Loading, Production Orders, Basic Capacity Planning, Machine Centers, Sales and Inventory Forecasting, Basic Supply Planning, Production, Bill of Materials, & Version Management
Zoho Books
FREE
$0
For businesses with turnover <50K USD per annum
- 1 User + 1 Accountant
- Manage Clients
- Manage Invoices (Up to 1,000)
Free Trial
Microsoft Dynamics 365 Business Central
Free Trial is available
Zoho Books
Free Trial is available
Ratings
Meets Requirements
8.2
744
8.8
246
Ease of Use
7.8
754
8.9
252
Ease of Setup
7.8
408
8.7
128
Ease of Admin
7.6
253
9.0
104
Quality of Support
7.9
672
8.3
236
Has the product been a good partner in doing business?
7.9
249
8.9
103
Product Direction (% positive)
7.4
725
9.3
238
Features by Category
General Ledger
8.5
368
8.6
140
|
Verified
8.3
328
8.2
128
8.3
336
8.4
138
|
Verified
Accounts Receivable
8.4
333
8.6
149
8.1
308
8.2
138
|
Verified
8.0
294
8.0
136
|
Verified
Accounts Payable
8.2
329
8.3
126
8.4
352
8.6
141
|
Verified
8.5
333
8.5
142
|
Verified
Other Functionality
8.4
303
8.0
127
|
Verified
8.2
291
8.0
129
|
Verified
8.4
297
7.8
127
|
Verified
8.1
295
8.1
131
|
Verified
8.1
282
8.0
127
8.1
329
8.5
138
|
Verified
8.0
266
7.9
121
8.2
266
8.4
130
|
Verified
Reporting & Analytics
8.3
350
8.7
144
|
Verified
8.0
370
8.4
133
|
Verified
8.0
306
8.2
129
|
Verified
8.1
336
8.6
147
|
Verified
Platform
8.0
358
8.2
138
|
Verified
8.1
335
8.2
139
|
Verified
8.2
365
8.8
143
|
Verified
8.1
278
8.4
128
|
Verified
8.2
364
8.8
142
|
Verified
8.0
347
8.5
139
|
Verified
Integration
8.3
363
8.5
135
|
Verified
8.0
290
8.1
132
8.1
279
8.3
128
|
Verified
Cash Flow
8.7
167
8.6
126
|
Verified
8.7
172
9.0
129
|
Verified
8.9
171
8.8
126
|
Verified
Budgeting & Forecasting
8.0
306
8.2
129
|
Verified
8.9
169
8.4
125
|
Verified
8.6
163
7.9
114
|
Verified
8.7
169
8.2
118
|
Verified
Revenue
8.6
169
8.6
120
|
Verified
8.7
171
8.6
116
|
Verified
8.6
164
8.1
115
|
Verified
Payroll
8.5
162
7.8
103
|
Verified
8.4
163
7.5
100
|
Verified
8.6
166
8.1
116
|
Verified
8.7
168
8.6
116
|
Verified
AI
8.5
108
7.2
18
8.5
108
7.9
19
8.5
107
8.0
19
8.3
108
7.0
18
8.4
107
7.8
18
8.1
108
7.5
18
8.6
109
8.0
19
8.6
108
7.9
18
8.5
108
7.0
19
8.4
110
7.2
18
Mobile Applications - Accounting
8.6
53
7.7
13
8.8
52
7.9
11
8.5
52
7.1
11
8.2
53
7.4
11
8.5
51
8.5
10
8.7
53
8.3
11
Agentic AI - Accounting
8.8
25
Not enough data
Accounting
9.1
52
Not enough data
9.0
50
Not enough data
9.2
50
Not enough data
8.8
52
Not enough data
9.1
52
Not enough data
9.0
52
Not enough data
9.1
52
Not enough data
9.1
50
Not enough data
9.2
52
Not enough data
9.1
52
Not enough data
Inventory & Warehouse
9.0
50
Not enough data
9.1
49
Not enough data
8.9
50
Not enough data
9.0
49
Not enough data
8.8
48
Not enough data
Purchasing
9.0
48
Not enough data
9.2
51
Not enough data
8.3
49
Not enough data
8.8
51
Not enough data
Sales & Marketing
9.0
48
Not enough data
8.9
47
Not enough data
9.1
50
Not enough data
9.0
48
Not enough data
9.0
48
Not enough data
9.1
48
Not enough data
Manufacturing
8.8
46
Not enough data
9.1
46
Not enough data
8.7
46
Not enough data
9.0
45
Not enough data
9.0
46
Not enough data
8.9
45
Not enough data
Quality Management
9.0
46
Not enough data
8.6
46
Not enough data
8.7
47
Not enough data
8.7
46
Not enough data
Distribution
9.1
47
Not enough data
8.8
46
Not enough data
8.9
46
Not enough data
HR
8.7
45
Not enough data
8.9
44
Not enough data
8.8
45
Not enough data
Generative AI
9.1
29
Not enough data
9.1
30
Not enough data
Agentic AI - Discrete ERP
9.6
19
Not enough data
9.3
19
Not enough data
9.3
19
Not enough data
Accounting
9.0
107
Not enough data
8.9
105
Not enough data
9.0
106
Not enough data
9.0
105
Not enough data
9.0
105
Not enough data
8.9
105
Not enough data
8.9
95
Not enough data
9.0
102
Not enough data
8.8
100
Not enough data
9.1
101
Not enough data
Inventory
9.0
107
Not enough data
9.0
105
Not enough data
9.0
108
Not enough data
8.8
106
Not enough data
9.0
107
Not enough data
Warehousing
8.9
105
Not enough data
8.8
105
Not enough data
8.7
101
Not enough data
Purchasing
8.9
105
Not enough data
9.1
106
Not enough data
8.9
106
Not enough data
9.0
106
Not enough data
Sales & Marketing
8.9
108
Not enough data
8.9
102
Not enough data
8.9
105
Not enough data
9.0
102
Not enough data
8.9
103
Not enough data
9.0
104
Not enough data
Assembly
8.9
99
Not enough data
8.7
99
Not enough data
8.6
99
Not enough data
Logistics
8.9
99
Not enough data
8.7
101
Not enough data
8.8
102
Not enough data
8.8
101
Not enough data
9.2
100
Not enough data
HR
9.0
97
Not enough data
8.9
97
Not enough data
8.9
95
Not enough data
Generative AI
9.3
39
Not enough data
9.3
38
Not enough data
Agentic AI - Distribution ERP
9.7
20
Not enough data
9.7
20
Not enough data
9.8
20
Not enough data
Accounting
8.3
271
|
Verified
Not enough data
8.2
269
|
Verified
Not enough data
8.3
266
|
Verified
Not enough data
8.2
265
|
Verified
Not enough data
8.3
261
|
Verified
Not enough data
8.6
268
|
Verified
Not enough data
8.5
271
|
Verified
Not enough data
8.6
261
|
Verified
Not enough data
8.6
256
|
Verified
Not enough data
8.4
258
|
Verified
Not enough data
8.6
259
|
Verified
Not enough data
8.5
258
|
Verified
Not enough data
8.5
258
|
Verified
Not enough data
8.5
253
|
Verified
Not enough data
8.5
239
Not enough data
8.5
235
Not enough data
8.6
238
Not enough data
8.7
242
Not enough data
Back Office
8.5
247
|
Verified
Not enough data
8.4
247
|
Verified
Not enough data
8.3
241
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
249
|
Verified
Not enough data
8.3
232
|
Verified
Not enough data
8.3
234
Not enough data
8.7
248
|
Verified
Not enough data
8.6
236
|
Verified
Not enough data
8.3
239
|
Verified
Not enough data
8.2
236
|
Verified
Not enough data
8.4
238
|
Verified
Not enough data
8.3
233
|
Verified
Not enough data
Feature Not Available
Not enough data
Front Office
8.5
233
|
Verified
Not enough data
8.3
232
|
Verified
Not enough data
8.4
233
|
Verified
Not enough data
8.4
251
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
242
|
Verified
Not enough data
8.6
233
Not enough data
8.3
235
|
Verified
Not enough data
8.5
239
|
Verified
Not enough data
8.4
237
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
228
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.4
235
|
Verified
Not enough data
8.5
245
|
Verified
Not enough data
8.5
236
|
Verified
Not enough data
Logistics
8.5
241
|
Verified
Not enough data
8.2
226
|
Verified
Not enough data
8.4
227
|
Verified
Not enough data
8.5
240
|
Verified
Not enough data
8.5
230
|
Verified
Not enough data
8.6
235
|
Verified
Not enough data
8.4
227
|
Verified
Not enough data
8.4
227
|
Verified
Not enough data
8.6
232
|
Verified
Not enough data
8.5
226
|
Verified
Not enough data
Platform
8.5
242
|
Verified
Not enough data
8.5
235
|
Verified
Not enough data
8.4
230
|
Verified
Not enough data
8.4
242
|
Verified
Not enough data
8.6
246
|
Verified
Not enough data
8.5
237
|
Verified
Not enough data
Production
8.5
231
|
Verified
Not enough data
8.1
225
|
Verified
Not enough data
8.5
226
|
Verified
Not enough data
8.4
223
|
Verified
Not enough data
8.5
231
|
Verified
Not enough data
8.4
218
|
Verified
Not enough data
8.4
223
|
Verified
Not enough data
8.5
225
|
Verified
Not enough data
8.4
220
|
Verified
Not enough data
8.3
220
|
Verified
Not enough data
8.2
222
|
Verified
Not enough data
8.4
220
|
Verified
Not enough data
Reporting & Analytics
8.6
240
|
Verified
Not enough data
8.6
239
|
Verified
Not enough data
8.6
240
|
Verified
Not enough data
Generative AI
8.3
96
Not enough data
8.2
99
Not enough data
Agentic AI - ERP Systems
8.3
32
Not enough data
Bill Generation
Not enough data
8.6
105
Not enough data
8.8
106
Not enough data
8.8
101
Bill Processing
Not enough data
8.6
106
Not enough data
8.4
101
Not enough data
8.8
110
Integration
Not enough data
9.0
110
Not enough data
8.9
107
Not enough data
8.5
97
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft Dynamics 365 Business Central and Zoho Books are categorized as Accounting
Unique Categories
Microsoft Dynamics 365 Business Central is categorized as Distribution ERP, Discrete ERP, and ERP Systems
Zoho Books is categorized as Billing
Reviews
Reviewers' Company Size
Microsoft Dynamics 365 Business Central
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Books
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.0%
Accounting
8.2%
Telecommunications
5.1%
Computer Software
4.8%
Financial Services
3.2%
Other
64.7%
Accounting
15.3%
Information Technology and Services
15.0%
Marketing and Advertising
7.3%
Computer Software
7.3%
Education Management
2.6%
Other
52.6%
Discussions
What is the use of Microsoft Dynamics NAV?
2 Comments
GH
Suitable for food manufacturers where batch manufacturing and recipes creation make things simpler and fun. Read more
What is Microsoft Dynamics 365 used for?
2 Comments
SP
Microsoft Dynamics 365 is an ERP which covers all the aspects of a business like payable, Receivables, expenses and payroll, HR.Read more
Are there any plans to build out Dynamics to compete with Salesforce?
1 Comment
VJ
Hi,
Both are CRM application, but MS Dynamics has a edge over Salesforce which has got a ERP ( like Sales, Purchase, Finance...) . Competition between...Read more
Are Zoho Books good?
2 Comments
DV
They are certainly amongst the top-tier !! They stand out in many ways. Very attractive and intuitive UI (web as native desktop and mobile), very stable...Read more
Is Zoho Books free?
2 Comments
MR
They have a free plan with different customer and revenue restrictions.Read more
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