# Microsoft Copilot Studio vs yellow.ai Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Copilot Studio excels in user-friendliness, with many users appreciating its simple and clear interface that allows even those without deep technical knowledge to easily build and manage copilots. This ease of use is a significant advantage for teams looking to implement solutions quickly.
- **Users say** that yellow.ai offers a highly intuitive interface that supports a no-code/low-code approach, making it easy for users to create dynamic solutions effortlessly. This feature is particularly appealing for small businesses that may not have extensive technical resources.
- **Reviewers mention** that Microsoft Copilot Studio integrates seamlessly with other Microsoft tools, enhancing its usability for organizations already embedded in the Microsoft ecosystem. This integration is a key factor for users who value a cohesive workflow across their software tools.
- **According to verified reviews** , yellow.ai's 24/7 customer support is frequently highlighted as a strong point, with users noting quick responses to queries and effective solutions. This level of support can be crucial for businesses that rely on timely assistance to maintain their operations.
- **Users report** that both platforms have a similar star rating, but Microsoft Copilot Studio has a significantly higher G2 Score, indicating overall better user satisfaction and reliability. This suggests that while both products are well-rated, Microsoft Copilot Studio may offer a more consistent experience across a larger user base.
- **Reviewers highlight** that yellow.ai's dashboard is user-friendly and allows for real-time monitoring of trends, which is beneficial for businesses looking to analyze their chatbot performance. However, the lack of recent reviews compared to Microsoft Copilot Studio may indicate less current user engagement or satisfaction.



| | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 153 | 106 | 
| **Largest Market Segment** | Small-Business (41.7% of reviews) | Small-Business (38.0% of reviews) | 
| **Entry Level Price** | $1.00 2000 Sessions Month | No pricing available | 

---
## Top Pros & Cons

### Microsoft Copilot Studio

Pros:
- Ease of Use (51 reviews)
- Easy Integrations (24 reviews)

Cons:
- Expensive (11 reviews)
- Limited Customization (11 reviews)

### yellow.ai

Pros:
- Integrations (11 reviews)
- Chatbot Development (10 reviews)

Cons:
- Steep Learning Curve (7 reviews)
- Learning Curve (6 reviews)

---
## Ratings Comparison
| Rating | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
  | **Meets Requirements** | 8.2 (132 reviews) | 8.4 (71 reviews) | 
  | **Ease of Use** | 8.7 (136 reviews) | 8.7 (74 reviews) | 
  | **Ease of Setup** | 8.6 (116 reviews) | 8.1 (34 reviews) | 
  | **Ease of Admin** | 8.6 (37 reviews) | 8.4 (33 reviews) | 
  | **Quality of Support** | 8.2 (125 reviews) | 8.4 (69 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (37 reviews) | 8.6 (33 reviews) | 
  | **Product Direction (% positive)** | 9.2 (131 reviews) | 8.5 (62 reviews) | 

---
## Pricing

### Microsoft Copilot Studio

#### Entry-Level Pricing

Plan: Power Virtual Agents

Price: $1.00 2000 Sessions Month

Description: NA

Key Features:
- Create and maintain intelligent chatbots - 1,000 bots
Sessions - 2,000 per month3
Use Common Data Service} - 10 GB database capacity
                                                 }  420 GB file capacity4
Enable your bot to take action - Power Automate use rights5
Sessions add-on - Sessions add-on$450

[Learn more about Microsoft Copilot Studio](https://www.g2.com/products/microsoft-microsoft-copilot-studio/reviews)

#### Free Trial

No

### yellow.ai

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Copilot Studio** | N/A | N/A |
| **yellow.ai** | 8.8/10 | 12 |

#### Messenger

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Sequencing** | Not enough data | 9.5 (10 reviews) | 
| **AI** | Not enough data | 9.2 (11 reviews) | 
| **Live Chat** | Not enough data | 8.7 (9 reviews) | 
| **Customization Interface** | Not enough data | 9.3 (10 reviews) | 

#### Channels

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Social Media** | Not enough data | 8.8 (8 reviews) | 
| **Website** | Not enough data | 9.0 (7 reviews) | 
| **Text Message (SMS)** | Not enough data | 9.2 (6 reviews) | 
| **Voice Assistants** | Not enough data | 8.3 (7 reviews) | 
| **Other** | Not enough data | 9.2 (6 reviews) | 

#### Customers

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Targeting** | Not enough data | 8.7 (9 reviews) | 
| **Profiles** | Not enough data | 7.9 (8 reviews) | 
| **Analytics** | Not enough data | 8.0 (10 reviews) | 
| **Lead Gathering** | Not enough data | 8.0 (9 reviews) | 
| **Sales Conversion** | Not enough data | 8.7 (10 reviews) | 

#### Agentic AI - Conversational Marketing

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Copilot Studio** | N/A | N/A |
| **yellow.ai** | N/A | N/A |

#### Responses

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Personalization** | Not enough data | 8.5 (8 reviews) | 
| **Route To Human** | Not enough data | 8.6 (11 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | 8.3 (11 reviews) | 

#### Automation - AI Agents

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Conversation Editor** | Not enough data | 8.5 (8 reviews) | 
| **Integration** | Not enough data | 9.0 (10 reviews) | 
| **Human-In-The-Loop** | Not enough data | 8.5 (10 reviews) | 

#### Autonomy -  AI Agents

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Copilot Studio** | N/A | N/A |
| **yellow.ai** | 8.9/10 | 6 |

#### Responses

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Customization** | Not enough data | 9.3 (5 reviews) | 
| **Control** | Not enough data | 9.0 (5 reviews) | 
| **Route To Human** | Not enough data | 9.0 (5 reviews) | 
| **Menu bars** | Not enough data | 9.3 (5 reviews) | 
| **Drip sequences** | Not enough data | Not enough data | 

#### Platform

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Live chat** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 8.3 (5 reviews) | 
| **Branding** | Not enough data | 9.0 (5 reviews) | 
| **Analytics** | Not enough data | 8.3 (5 reviews) | 
| **A/B testing** | Not enough data | Not enough data | 
| **Role-based access** | Not enough data | 9.3 (5 reviews) | 
| **Collection of information** | Not enough data | 8.7 (5 reviews) | 

#### Generative AI

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Copilot Studio** | N/A | N/A |
| **yellow.ai** | 8.5/10 | 9 |

#### Customer Support

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Text** | Not enough data | 8.8 (8 reviews) | 
| **Speech** | Not enough data | 7.5 (8 reviews) | 
| **Knowledge Base** | Not enough data | 8.5 (8 reviews) | 

#### Automation

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Ticket Resolution** | Not enough data | 9.0 (8 reviews) | 
| **Customization** | Not enough data | 9.2 (8 reviews) | 
| **Intelligent Routing** | Not enough data | 7.9 (8 reviews) | 

#### Artificial Intelligence

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Learning** | Not enough data | 8.8 (7 reviews) | 
| **Language** | Not enough data | 8.1 (7 reviews) | 
| **Conversational AI** | Not enough data | 8.8 (8 reviews) | 

### Bot Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Copilot Studio** | 7.9/10 | 38 |
| **yellow.ai** | N/A | N/A |

#### Generative AI

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **AI Text Generation** | 8.0 (35 reviews) | Not enough data | 
| **AI Text Summarization** | 8.4 (35 reviews) | Not enough data | 

#### Agentic AI - Bot Platforms

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (26 reviews) | Not enough data | 
| **Multi-step Planning** | 7.8 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (27 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (25 reviews) | Not enough data | 
| **Decision Making** | 7.4 (25 reviews) | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Copilot Studio** | N/A | N/A |
| **yellow.ai** | 8.8/10 | 18 |

#### Generative AI

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Communication

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Pop-up Chat** | Not enough data | 9.3 (14 reviews) | 
| **Notifications** | Not enough data | 9.2 (14 reviews) | 
| **Targeted Emails** | Not enough data | 9.0 (10 reviews) | 
| **In-App Messaging** | Not enough data | 9.0 (13 reviews) | 
| **Co-Browsing** | Not enough data | 8.0 (9 reviews) | 

####  Internal Use

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Customization ** | Not enough data | 8.4 (16 reviews) | 
| **Conversation Archiving** | Not enough data | 9.2 (11 reviews) | 
| **Lead Development** | Not enough data | 8.3 (12 reviews) | 
| **Knowledge Base** | Not enough data | 8.7 (13 reviews) | 
| **Team Inbox ** | Not enough data | 8.3 (13 reviews) | 
| **Customer Profiles** | Not enough data | 8.7 (13 reviews) | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Copilot Studio** | N/A | N/A |
| **yellow.ai** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Transactional Messages** | Not enough data | Not enough data | 
| **Bulk WhatsApp Messaging** | Not enough data | Not enough data | 
| **Conversational Messaging** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Promotional Messages** | Not enough data | Not enough data | 
| **Automated Replies** | Not enough data | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Segmentation** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 
| **WhatsApp Commerce** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Copilot Studio** | 8.0/10 | 85 |
| **yellow.ai** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Natural Language Configuration** | 8.2 (66 reviews) | Not enough data | 
| **Tone Customization** | 7.6 (61 reviews) | Not enough data | 
| **Security Guardrails** | 8.0 (64 reviews) | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Omni-channel Support** | 7.8 (57 reviews) | Not enough data | 
| **Agent Branding** | 7.8 (56 reviews) | Not enough data | 
| **Proactive Response Capabilities** | 7.9 (55 reviews) | Not enough data | 
| **Seamless Human Escalation** | 8.1 (55 reviews) | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Analytics & Reporting** | 7.8 (57 reviews) | Not enough data | 
| **Contextual Awareness** | 7.7 (56 reviews) | Not enough data | 
| **Data Privacy Compliance** | 8.2 (56 reviews) | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Workflow Automation** | 8.5 (69 reviews) | Not enough data | 
| **API Usage** | 8.1 (55 reviews) | Not enough data | 
| **Platform Interoperability** | 8.2 (67 reviews) | Not enough data | 
| **CRM Data Integration** | 8.0 (55 reviews) | Not enough data | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Copilot Studio** | N/A | N/A |
| **yellow.ai** | N/A | N/A |

#### Conversational AI - Conversational Commerce Platforms

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **AI chatbots** | Not enough data | Not enough data | 
| **Messaging and Notifications** | Not enough data | Not enough data | 
| **AI agents ** | Not enough data | Not enough data | 
| **Voice assistants** | Not enough data | Not enough data | 
| **Communication apps** | Not enough data | Not enough data | 

#### Platform integration - Conversational Commerce Platforms

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Ecommerce stores** | Not enough data | Not enough data | 
| **Sales channels** | Not enough data | Not enough data | 
| **Payment Platform** | Not enough data | Not enough data | 
| **Internal tools** | Not enough data | Not enough data | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Conversational analytics** | Not enough data | Not enough data | 
| **Advance reporting** | Not enough data | Not enough data | 

### Conversational Interface Agents

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Copilot Studio** | N/A | N/A |
| **yellow.ai** | N/A | N/A |

#### Natural Language Interaction - Conversational Interface Agents 

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Natural Language Query Understanding** | Not enough data | Not enough data | 
| **Multi-Turn Conversation Management** | Not enough data | Not enough data | 
| **Voice & Text Interface Support** | Not enough data | Not enough data | 

#### Intent & Action Handling - Conversational Interface Agents 

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Data Retrieval from Connected Systems** | Not enough data | Not enough data | 
| **Intent Recognition & Mapping** | Not enough data | Not enough data | 
| **Action & Workflow Triggering** | Not enough data | Not enough data | 

#### Context & Personalization - Conversational Interface Agents 

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Conversation Context Persistence** | Not enough data | Not enough data | 
| **User Identity & Permission Awareness** | Not enough data | Not enough data | 

#### Enterprise Integration & Deployment - Conversational Interface Agents 

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Enterprise Application Integrations** | Not enough data | Not enough data | 
| **Security & Access Controls** | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Copilot Studio** | N/A | N/A |
| **yellow.ai** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Copilot Studio** | N/A | N/A |
| **yellow.ai** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Bot Platforms](https://www.g2.com/categories/bot-platforms), [Conversational Interface Agents Software](https://www.g2.com/categories/conversational-interface-agents)

**Unique to Microsoft Copilot Studio (1):** [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders)

**Unique to yellow.ai (8):** [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Live Chat Software](https://www.g2.com/categories/live-chat), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Chatbots Software](https://www.g2.com/categories/chatbots)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Copilot Studio | yellow.ai | 
|---|---|---|
| **Small-Business** | 41.7% | 38.0% | 
| **Mid-Market** | 25.7% | 33.0% | 
| **Enterprise** | 32.6% | 29.0% | 

### By Industry

#### Microsoft Copilot Studio

- **Information Technology and Services:** 20.6%
- **Computer Software:** 13.5%
- **Financial Services:** 5.0%
- **Automotive:** 4.3%
- **Computer & Network Security:** 4.3%
- **Consumer Services:** 2.8%
- **Education Management:** 2.8%
- **Hospital & Health Care:** 2.8%
- **Manufacturing:** 2.8%
- **Telecommunications:** 2.8%
- **Other:** 38.3%

#### yellow.ai

- **Financial Services:** 15.0%
- **Information Technology and Services:** 13.0%
- **Computer Software:** 10.0%
- **Banking:** 8.0%
- **Food & Beverages:** 7.0%
- **Hospital & Health Care:** 5.0%
- **Airlines/Aviation:** 4.0%
- **Retail:** 4.0%
- **Consumer Services:** 3.0%
- **Education Management:** 3.0%
- **Other:** 28.0%

---
## Alternatives

### Alternatives to Microsoft Copilot Studio

- [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews)
- [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) — 4.3/5 stars (1126 reviews)
- [IBM watsonx Orchestrate](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews) — 4.4/5 stars (392 reviews)
- [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) — 4.3/5 stars (426 reviews)
- [Botpress](https://www.g2.com/products/botpress/reviews) — 4.5/5 stars (493 reviews)
- [Gemini Enterprise Agent Platform](https://www.g2.com/products/gemini-enterprise-agent-platform/reviews) — 4.3/5 stars (657 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7577 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2074 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)

### Alternatives to yellow.ai

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Haptik](https://www.g2.com/products/haptik/reviews) — 4.5/5 stars (167 reviews)
- [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6946 reviews)
- [Verloop.io](https://www.g2.com/products/verloop-io/reviews) — 4.7/5 stars (230 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (498 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1548 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [Qualified](https://www.g2.com/products/qualified/reviews) — 4.9/5 stars (1480 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)

---
## Top Discussions

### Microsoft Copilot Studio

- Title: [What can power virtual agents do?](https://www.g2.com/discussions/what-can-power-virtual-agents-do) — 1 comment
  > **Top comment:** "Power Virtual Agent is a no-code chatbot deployment software that helps you set up a chatbot on your website with the predefined topics that you configure in..."
- Title: [How soon will this bot be able to answer customer questions flawlessly?](https://www.g2.com/discussions/26864-how-soon-will-this-bot-be-able-to-answer-customer-questions-flawlessly) — 1 comment
  > **Top comment:** "It depends on the question being asked.For example, if we ask the hi/hello the response will be faster.If the api are used then based on the time it takes to..."

### yellow.ai

- Title: [Can we use python for bot's coding and can we integrate it with a good UI in your platform?](https://www.g2.com/discussions/32217-can-we-use-python-for-bot-s-coding-and-can-we-integrate-it-with-a-good-ui-in-your-platform) — 2 comments, 1 upvote
  > **Top comment:** "Hi Sudheer, 
kindly redirect your question to community: http://community.yellowmessenger.com"
- Title: [Can we have any discount model for the local stores](https://www.g2.com/discussions/33978-can-we-have-any-discount-model-for-the-local-stores) — 1 comment, 1 upvote
  > **Top comment:** "Hi Sai Surya,
To democratize AI and help brands #GetAiReady, we've launched a program to claim a free AI-powered WhatsApp chatbot for 3 months.
Check out:..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-microsoft-copilot-studio-vs-yellow-ai)